Everything went well and faster than I thought. Everyone there was professional.

Top notch service. Honest and professional. Eric paid attention to details and was very responsive to my inquiries. Hope I never have to use them again, but if I do, I wont hesitate.

The service at Kelly Collision was great. Had to get my hood replaced from an accident. They also took the time to help me clean inside of the card which was also great. The employees service was excellent and their manners were very polite. Would definitely recommend the service to friends.

Very quick quote.

I’ve been hit three times in 2 yrs. each time Kelly Collision has done outstanding work and returned my car to me in showroom condition. Everyone that I’ve dealt with is professional and extremely accommodating and helpful.

I made an appointment last week to perform minor touch up/repairs to scratches on my front bumper. The receptionist on the phone told me to bring it to the Lynnway even though I asked if it should be brought to Collision center. She said no and that Kelly Honda would take care of it which I took to mean they would drive it their themselves if need be. I received an email confirmation and estimate to bring it to the Lynnway. When I arrived for my appointment, I was told by the service representative that they didnt do that work at that location. I explained what I was told to do and asked and suggested several alternatives as I was in a hurry and couldnt take more time to make an appointment in Danvers. They said sorry. I spoke to a manager who stated the same thing with no alternatives. I am a long time customer, having leased many cars over the years and deserved better customer service than I received. These people have wasted my time and and if I could give them no stars I would. No professionalism; no concern that individuals making appointments are giving wrong information; no desire to make a situation they messed up right with the customer. When it comes time to lease again, Ill have to seriously consider whether I want to do business with Kelly again.

I brought my car to get fixed damaged from my car accident. They told me would be done in a week . Week went by called waiting for the insurance. Called insurance to figure out everything was all set in their parts. Got my car back they changed the parts my car is platinum and they put different color. Got my car inside trash . Driving car they told me is all set car is making horrible noise and I need to bring it again to get fixed . Tires both low I had to stop in middle of highway with my kids going out of my way when I could have brought my car somewhere else and would have Had better service. Try to call to get an answer what happened with the car situation always put on hold never get a call back . Horrible service . Would never bring my car back again !!!’

I cant say enough about my experience at Kelly Collision Center, specifically Jason Louf. About a month ago a tree fell on my car and my insurance company recommended Kelly Collision. From the day my car was dropped off, they have been professional and EXTREMELY helpful. Jason went out of the way and made tedious calls to my insurance to make sure they did exactly what they were supposed to and even helped me with the car rental. I will never go anywhere else moving forward. Thank you Jason!

The team at Kelly Collision Center was super easy to work with and made getting repairs done to my car very simple. They worked directly with my insurance so that hassle was minimal and my car was returned to me looking brand new. I hope I dont need body work done on my car again but if I ever do, Ill be heading back here without hesitation.

I brought my car in for a repair of the body and though there were some complications with the warranty and the rental car company, Enterprise. Kelly Collision Center was able to come to a solution and fully repair the car. I got the car back as if it were brand new! I was very happy with the results and would recommend them to anybody!! #thankyoutothewholeteam #thankyoutothemangerJasonLouf

I have used this body shop four times. My last experience was definitely the best. Not only did my car look brand new from the outside they also took the time to clean it inside. It felt like a brand new car when I got it back. The office calls you and keeps you up-to-date with the repairs. And they make it very easy to pick up and drop off your rental car.

The managers from Kelly Collision Center are very nice and accommodating. They worked with me to make sure my car was repaired correctly and I am very appreciative of that.

They do great work. But they definitely over charge although they will justify it anyway they can

They are great. They handled everything with my insurance company. They got me a rental car when all the local agencies were sold out and Diane even walked out into torrential rain to find a rental for me. The body work came out great and I had one concern that was quickly handled. The entire team here deserves credit. Thank you Diane, Tyson, Luna and Skip !!!

Kelly Collision should get a 10 Star Review- nothing but the Best service ever-Excellent work on my car- couldnt be happier- Thank you for keeping me posted- Special Thank You to Jason- Happy Halloween to and Happy Holidays to You All- Your Dynamite!!!!

Our repairs might have taken longet than expected, but the results were great and their service is incomparable. Wonderful people to work with....

I had a great experience here! The work was done ahead of time, the staff was friendly, and I would highly recommend them. I also drive a Honda CR-V that I got from Kelly as well. Overall, they are a great company!

This place deserves 6 stars especially wanted thank Jason he definitely went above and beyond to get everything done correctly honestly can say because of Jason and his team my Nissan Rogue came out better than when it went in definitely would recommend this place to anybody very clean and professional facility ask for Jason

I took here because I have a brand new50,000$ truck and read the reviews and they seemed really good for the most part. My truck had some rear end damage. Took a lot longer then they had told me witch is fine with me if work was done correctly and right. When i finally went to pick up my truck I noticed that it was not washed like they had told me they do. I found my sharp antenna to my truck on my dash. And when I got home I noticed there was stains inside of my new truck on my interior. Where the work was done as well as scratches. And my sticker I had on my window was damaged also my rain guard I had on the rear door they had to take off was damaged. Not exceptable to me for 5000$. I really had high hopes for this place as there website shows all state of the art equipment. I guess it all depends on the tech you get. Having such a expensive vehicle you would think they would give to there best tech. One good think about kelly collision center is there front end staff is very nice and professional. Unfortunately I will not be going back to kelly collision and hope this helps.

They are the best and the most thing that I like is that they guarantee the work

They did a great job on my fiat.

They need to work on there people skills. But they do great work.

Had our car for 12 days just to fix a little ding on the bumper. When we went to pick it up they couldnt find our paperwork, their computers were down and they couldnt even give us a summary of the work done. Massive headache all the way around.

Called to simply ask for information on an estimate for replacing a fuel door on my VW - was transferred 6 times before got a woman who then told me she was the only person in the office before I could even ask her my question. If this is how they handle a call, I dont trust them with my car.

Very nice new shop latest equipment great staff members

Kelly Collision Center is unsurpassed in Quality, Expertise, Professionalism and Timeliness. Skip Girard and Dianne are extraordinary along with the repair Team. Never find better!!!!

As always exceptional work ... thank you

Horrible

Honestly the best customer service!! Diane deserves a raise!

Perfection as always

Great place...

Great work :)

Quality care and punctuality