I was fortunate to be greeted by a very nice gentleman named Luis. He helped me pick out a phone that fitted my needs perfectly. I will continue to recommend him to all my friends.

Yudy, dont like attention, she say lies in the information, she really block my account intentional and my friends, I dont understand why his behavior is so evil and band intentions she lie and block international my account Olmos I loose my work for her. I cant understand 😪 why she is so evil with my and my friends is cruelty and is evident she dont like work or help and she no care the costumers..i dont understand how she manager this store if she do bad for the costumers .

Very helpful service wonderful company

Fast friendly customer service. Awesome people, felt like family. Always a great time to be had and i never have felt like a bother. It really seems to me they have the smartest and most friendly reps. Will return 100% if i need ANYTHING!

Tyler have the best customer service ever! He is like an engineer, he knows everything about the phones. great attitude, this man is a gem for Mobile companies!

Customer service was great. Joel and Nancy were quite helpful. Very informative and nice. Going back to get my son a phone. :)

This stores employees are running a scam. They claim the prices listed after rebate are for new customers only. My regular store does not care if you are new or old, the price is as listed. Save your money and go somewhere else.

This store is a rip off. I took my daughter in to get a Samsung phone. Advertised at 64.00. When I went to pay they said that price was for new customers only. I even asked if thats how it works at all stores and she said yes, its only for new customers. I just came from another store with the same address and the price was as advertised. This girl charged us over 120. For the phone

Impeccable Customer Service...Tyler Is A Hoot And Savvy When It Comes To Technology.

Tyler is the man. If you looking for great service along with a laugh go to this Metro Store.

Very good customer service as well as a great selection of phones.

I do not like the new plan Im on I took the $50 unlimited plan and for an additional $10 for 10gb hotspot BUT it is not truly unlimited you only get 4G up to certain point and then youre stuck with 3G. the coverage in my area is not great. Plus they stiffed me on a $60 rebate I never received it and believe me I tried over and over and over for months the problem they didnt send a receipt when they mailed me my phone I shopped for it online at their site so it should have been okay but it wasnt I never got my $60 ....buyer beware if youre doing a rebate and the receipt doesnt come in the phone box start then it may take you months I never achieved my $60 rebate. Okay something new editing this I recently found out that my $10 only covers ten gigabytes of hotspot I was told and a hotspot for 10 bucks yeah well Just thought it was $10 extra for a hotspot so Im sure theyre going to rip me off on that too cuz how far does 10GB go really??? thats why I bought the unlimited plan, A limited plan is for speech, local and long distance, data, & text.An Unlimited already includes long-distance same as a limited so Im paying 50 bucks a month to talk, text, & data, extra for a hotspot so I can run my tablet. Yet at times I cant get through I have no bars at all!!!!! If I thought I could get a better deal somewhere else Id be there anybody got any ideas out there let me know thanks. Hello people as you have heard already Im not a fan of MetroPCS as a matter fact I QUIT them between the problems I mentioned earlier and the fact that they screwed me out of my $60 rebate on my phone by not including a receipt for that phone in the box when they sent me that phone because as we all know you need the receipt and the numbers on the box to obtain the refund. After months of fighting with them to send me a receipt which I never was able to obtain from them Ive had it this all started on August 3rd of last year when I received my phone and registered it with them I informed them at that time that I did not get a receipt I thought with them for months to no avail so they owe me $60 on top of all the really crappy service we get in the area. Oh and by the way I will keep you updated I have switched to Boost Mobile. I took the $60 unlimited plan which also includes 20 Gigabytes of hotspot a vast improvement over MetroPCS!!!! Double the gigabytes!!!!! Okay I have been with Boost now for 3 months I am also unhappy with them I took the $60 a month plan and they were supposed to give me my second month free when I called him to find out why they were charging me again instead of giving you a free month they said it was because I took the $60 plan and not the $50 plan so I dont screw them if I wanted crappy service and to be cheated I would have stayed with MetroPCS they have Amazon video now with the $60 plan might go back not sure yet anyway I lowered my plan to the $35 a month with Boost because I realize them at home more than anywhere so I can just use the data plan when Im away from the house so I dont need it jumbo data plan....

I bought a j7 and specifically asked if it had screen mirroring and the smart veiw remote she assured me it did. Turns out she lied to me and they wont let me return or exchange it only a few hours later go some where else.

It have to be open at 10 i get to metro a 10:23 am and it no open for sure this it really bad because be late 30 minutes it crazy

Nancy and tyler are the most helpful!

Bought a new phone that required a nano sim card . All I wanted was my sim card to be cut to a smaller size, and I was willing to pay for it too. The woman behind the register claimed it would cost $46 and would not take the responsibility , and that I should go somewhere else. So I did.

Must see Nancy. She is the most helpful best Customer driven person ever.

Very fast and courteous service the people there are very informative

Great service great people. Great experience.

They so rude and has very bad customer service skills

Best store around, staff very helpful

Not to good with prices neither customer service.

Haven’t even set foot in the store and i already know i never will.I JUST got off the phone and whatever lady answered the phone desperately needs some customer service training.

Very nice and helpful staff

Very helpful and friendly.

The worst employees every time you go in there he says the system is down is down while hes eating very rude dont go here