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Tow Jam
13550 Floyd Cir, Dallas, TX 75243, United States
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Tow Jam
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Fo
Review №1

This is by far the best towing company I have ever used!! They responded to my roadside tow quickly. The driver was professional, prompt and courteous. I will definitely use them in the future. Thanks again TowJam truck#20.

If
Review №2

Great support and assistance! The guy was super friendly and went above and beyond to help us out.

Fa
Review №3

Soto, the driver, was on time, professional, and he knew what he was doing. This was not a simple tow. Tesla model 3 in the garage that would not go into tow mode. Which means, Soto had to work in a small space and to make sure the wheels did not rotate. Great job.

Gh
Review №4

Thanks CJ for taking great care of my car. Very courteous, quick and professional.

Ka
Review №5

Terrible customer service from the manager. Geico recommended these people to pick up a customers car and drop it off at our business. I contacted Tow Jam spoke to the manager at 6 pm explained we close at 7 she pulled her driver up on a gps and mentioned he was in traffic and would be at our business before 7. I contacted her the manager after 7 and asked where the driver was . Her exact words were that the driver came back to her lot and that he had contacted me and that I had told him that I close at 6:30. I was never contacted by the driver as I waited even after 7. I explained to the manager that her driver was lying to her and I never received a call expecting her to make him bring the car tonight, she through an attitude telling me she believes her lazy lying driver. I will be contacting Geico myself since they use these people. Bad liars and wasted my time waiting for them.

Dr
Review №6

Bro gone pull up with the quickness and get the job done 💯

L
Review №7

Mathew was Awesome! Awesome! Awesome! Great service!! Until a large rock hit our windshield! He didn’t panic!

mo
Review №8

It took over 2 hours for the tow to get there partly because he was given the wrong address from insurance roadside. He called and was given the correct address(30 min away) and politely went to it and delivered it to the destination! Good work, CJ!We appreciate your professionalism, patience, and understanding

St
Review №9

Brandon was amazing getting my car towed for me. He was very polite, called when he arrived to let me know my car was there on side of highway, got my battery charged while bringing it 30 miles home. Brandon THANK YOU for your outstanding customer service and quick response time!

Ma
Review №10

CJ was the driver that responded to my tow request.He was super professional, friendly and assuring.Even though I only dealt with him for a brief period while he hooked up my vehicle I felt like I had known him forever.I would recommend Tow Jam to anyone

Wa
Review №11

Tow Jam came out on time. CJ was the driver and took really good care of my car, knowing that it was my baby. would totally recommend

Lu
Review №12

Matthew saved me and my Saturday when I needed my car towed due to a blown tire. The man! And he’s got good taste in music

Sa
Review №13

CJ arrived before the estimated time and was very sweet and helpful. He was super understanding when we have to change the destination for the car to be towed to and sent me several pictures letting my know my car arrived safely.

Sh
Review №14

My friend & I had such a long night & needed a tow after my tire got flat. Peter was our technician - he made sure we were comfortable, safe & to top it off he provided great customer service! He talked to us the whole way & got us safely to our destination. Definitely recommend Peter for your future towing needs!

Al
Review №15

CJ saved the day! He was very professional, he let me know when he was on the way and when he arrived. He was very friendly and personable. He went above and beyond and I hope that if I need a tow in the future that CJ will be sent my way!!

Co
Review №16

Took two hours for tow company to finally make it, but when they finally showed up, they took very good care of me and made the process easy! Will use them in the future! (Hopefully I don’t need to though ha)

ki
Review №17

Chad was did a great job very professional

Ca
Review №18

CJ was so friendly and upbeat and it was the end of the day ! It really helps when someone shows up with a great attitude under not favorable circumstances. Here is a Big Shout Out for Him . Thanks so much !!

La
Review №19

CJ was great! Very professional and punctual. Super nice guy, completely stress free

Ep
Review №20

I’ve used this service multiple times and both times I received the same technician (Trill) .Trill was extremely helpful and provided additional knowledge based information regarding my issues. I am extremely pleased with the level of service and will be sure to recommend this company to friends and family.

Ma
Review №21

Carlos was a great help today and I dont know what I would have done if he hadnt shown up. He was right on time and he was very gentle with my conveyance in tow! Thanks again.

Li
Review №22

I was going to visit my son and precious granddaughter in Frisco, my car stopped in Frisco, I saw tow truck in Frisco tow jam ,They sent Eric to tow my car to Dallas.Eric was friendly prompt, knew about carsGood conversation... this guy was the best! 🙌🏽👌🏽😊I will definitely use this company again!Tow Jam Rocks!!Thank you

Sv
Review №23

Peter was very professional and delivered our car to the dealership in a timely manner and dealt with all the issues that came with it with ease. He was very professional, kind and accommodating. We’d recommend for anyone in need of excellent service.

Pa
Review №24

CJ was very cordial and made me feel at ease! Very grateful for his excellent service.

De
Review №25

CJ was great, arrived on time. He was professional and knowledgeable. Delivered my vehicle to the shop with no problem. I would recommend this company.

me
Review №26

So friendly. Would recommend them to everyone. Thank you so much for your professional service snd huge thank you to the driver

Hi
Review №27

This driver Soto was cool, humble, understanding patient, and very knowledgeable on how cars work and operate, and he was easy to talk to would recommend this tow company over any of them

Bi
Review №28

CJ arrived early and did a terrific job towing my BMW to my mechanic. Best experience ever!

Pr
Review №29

Just used Tow Jam Dallas for the first time because my car wasn’t starting and CJ was the absolute best! He was super friendly, very helpful, and got the job done quickly and efficiently :) Thanks so much for your help CJ!

Ch
Review №30

Long tow from Dallas to Mckinney . Driver ,Matthew, was quick and professional. We rode with him 40 miles . He was polite and respectful. Thanks for the roadtrip

Ph
Review №31

Peter was extremely helpful. The wait time was long (over 90 minutes) but I don’t blame him for that as it could’ve been a busy day with accidents. He went above and beyond with changing my flat tire and making sure the spare had enough air in it.

Ma
Review №32

The fellow Chris (Cj) who came out to tow my car was really great. He was very knowledgable, thorough and fast. He had a nice personality which made me feel confident that he would do a good job. Prices were reasonable too. Dispatch was very professional, honest & respectful of everyone’s time. I would use them again for any towing or car emergency need.

Co
Review №33

Donald is knowledgeable experienced and kind. He is efficient and expert but more just an awesome human!!

Ma
Review №34

Peter was very nice. He saved me a BUNCH of money by figuring out what was wrong with my truck before towing it. Great job sir! You do know your way around a Chevy(insider)..

Al
Review №35

Trill Coleman was very professional, and punctual. He took the time to make sure I was okay and made me feel like I was more than just a client. Trill was super professional and I would definitely recommend him to anyone in the Dallas area

Pa
Review №36

Matthew is a great! Amazing superior customer experience.

to
Review №37

Peter was assigned to the tow service. He was on time. Reason for tow -possible vehicle ball bearing/axle on front driver side tire was damaged & needed careful towing to the mechanics shop before they closed for the evening. Peter showed great attitude from the start, provided awesome service & showed much patience needed to get the job done right . He was a true professional & treated me with kindness and respect . Would highly recommend . What can i say.. best tow experience ever! !

c.
Review №38

Fast friendly service. Im so happy i found this company. Outstanding professional service from the begining to end. Prices are fair and they dont try to double the price on the weekend or afterhours.

Ra
Review №39

Peter came within 30 min of my insurance roadside assistance request. He was very personable and kind and changed my tire to the spare extremely quickly so I didnt have to go to a mechanic. Highly recommend!

Ju
Review №40

I would like to thank CJ with tow Jam and the dispatchers for the great service they have provided. I have used this company twice for towing the vehicle for repairs and they have done an awesome job. The drivers are friendly and professional. A+ service.

Si
Review №41

Peter did a great job. He was very professional and knowledgeable. Great communication and customer service. I recommend this company if you need a tow, hopefully youll get Peter.😊

Ta
Review №42

Oh my goodness!! Hands down one the best tow experiences. And you don’t hear that often when dealing with a blow out on I-45 North 2 exits away from work. I got a blow out and was estimated a hour for pick up. It took maybe 20-30 minutes. Communication through call/text was great. They sent a text to track the driver. Naturally, completely irritated at the tire (brand new!) and was destined for a terrible day but was greeted with jokes, giggles, a smile, and a ride to the tire shop. Thank you for turning my Wednesday around!

Ma
Review №43

Peter Adams was great!! He was super friendly and showed up way before the ETA. He worked quickly and efficiently to get me where I needed to be. I definitely hope I get him next time I need a tow. Tow Jam always has great customer service!

Th
Review №44

Peter helped me today and he was AMAZING!! If I could give him more than 5 stars I would. He arrived quickly, towed my car to Haam’s Tires and even stayed to make sure my new tire was good! Great customer service!!!

Ta
Review №45

I want to give a BIG shout out to Tow Jam Towing, specifically, Peter who was dispatched to tow my car but when he arrived, he asked what was wrong with my car and After explaining what my car was doing or not doing he popped the hood took a look at it and diagnosed what the issue was in 30 sec. he worked a little magic and my car was back to running again. I am so grateful for his expertise and professionalism! I will definitely recommend the company but I will ask for Peter specifically! Thank you!

Mi
Review №46

Wonderful guy Carlos rescued me twice this year! Without him I would STILL be on the side of the road! Thanks a million tow jam AND Carlos, my hero√

Au
Review №47

Cj was wonderful. Made a hectic day pleasant. The follow up pictures letting me know my car arrived put my mind at ease

sh
Review №48

The driver was very professional and very knowledgeable concerning his business

Ca
Review №49

They are very professional and fast! They were on time and took good care of my car!

St
Review №50

Horrible disrespectful service, don’t want to pay for the damages there tow truck driver did ! Would not recommend !

El
Review №51

CJ was great. He showed up early, got my loaded, and delivered it to the needed location super fast! He was friendly and incredibly professional! Super lucky to have gotten him to help me after having my vehicle break down. He made the experience better.

Je
Review №52

Peter went above & beyond to have my vehicle moved from my residency to the repair shop. He put in work when it came to moving my wrecked vehicle around to get on to his tow truck without causing any damages. When he arrived to the repair shop he was also very communicative the whole time, given I wasnt present at the time. His customer service was very professional.

Ri
Review №53

Peter was amazing and professional. I never had service like this before. This man deserves a raise. His approach and he even backed my car in my sparking space for me. He even tried to help me fix my key. I will continue to use this company just because of peter. God bless him

Bo
Review №54

Eric towed my car and throughout the whole process he was so nice and professional. He made sure to call me and let me know when the car was picked up.Overall service was great

Ka
Review №55

Peter was incredibly friendly and helpful when my car battery died! I had another service provider come out to jumpstart and it was unsuccessful, but Peter was able to get the job done! To top it off, my car was stuck in a parking garage with low clearance, but he was able to make it work and had a great attitude the entire time. Thanks again!!

Gl
Review №56

Trillion Coleman was my tow driver. I was on a bad spot on 635. He got to me fairly quickly and was a really cool dude. Definitely would use them again.

De
Review №57

CJ did a wonderful job taking care of our “baby” (truck). He was very friendly and let us know when he was 10 minutes away. I really appreciate the care he took and pictures he sent to let us know our truck was dropped off.First time using your company but would definitely recommend y’all. Fast and friendly service. Thanks

Br
Review №58

Trillion was AMAZING! Super professional, friendly and quick. I had never been towed before and he explained everything then told me what I should do next. Thank you again!!

20
Review №59

Peter did a great job 👏🏼👏🏼 he towed my car perfectly and was fun to talk to. Great personality and people skills.

ke
Review №60

Peter was awesome he was really genuine in helping me figure out what was possibly wrong with my car. Extra grateful he helped me.

Be
Review №61

Eric was awesome. Smart, friendly, real knowledgeable. Even tried to see if we could resolve without a tow. Good dude. Highly recommend.

Ch
Review №62

I was so sad my vehicle was disabled in a parking garage but thanks to Peter, he put a huge smile on my face through the entire process of getting my vehicle towed. Also, very knowledgeable about what was wrong with my vehicle!! I would definitely recommend and use Tow Jam in the future as a preferred provider!

Al
Review №63

Brandon did a immaculate job! Absolutely wonderful, professional, and kind service! He got there MUCH sooner than the wait time! I only waited 10 minutes! He made sure everything went smoothly for me and communicated the whole way. Definitely made my frustrating situation all that better! Thank you for the 5-star service on an 1-star day :)

Ma
Review №64

I had to unexpectedly have my truck towed and Tow Jam towing service was excellent! The driver Peter Adams was so professional and courteous and did and excellent job transportation my vehicle. I definitely recommend this company to anyone with towing needs!

Co
Review №65

Peter from tow jam was absolutely amazing, really professional, and gave me a lot of great information and I would totally recommend them to anyone.

Et
Review №66

Very helpful. Was on time and performed everything in a timely manner. Was even able to tow my lowered car with no issues. Mr Aaron Williams did a spectacular job! Highly recommend him as your driver

Lo
Review №67

Had a flat tire. Great experience, thank you for coming to the rescue!

Ne
Review №68

They answered the phone promptly and it was late night. Eric arrived as scheduled and had my car towed promptly. Very friendly.

Mu
Review №69

Eric was very helpful and courteous. Called and checked to make sure he was getting to the right place. Also took the time to make sure the tow was done properly. Appreciate his help in this very tedious and rainy night.

Gr
Review №70

We were upset with Geico Roadside service but then they sent us this guy. Eric with Tow Jam, has a great attitude, is very friendly, helpful and fast! Within a few minutes of Eric arriving, he had us calmed down and on our way. Thanks again Tow Jam. Your guy Eric is awesome!

Ma
Review №71

Got here way earlier than estimate and took care of it in under 10 minutes. AMAZING SERVICE!! Eric did the service 👍👍

Je
Review №72

Had to have a middle of the night tow,was told it would be 3 hours but Eric was there in Iess than an hour. He was very funny and absolutely made my nught. 10/10 would recommend, particularly this driver. THANK YOU ERIC!

Pa
Review №73

Peter did a wonderful job and helped me get my car fixed and running so I could make it home

Em
Review №74

Aaron Williams is fantastic! He was quick and efficient and had great communication when coordinating to tow my car. He drove me safely with my car to the auto shop and maintained friendly customer service throughout the entire experience. If I ever need to call on tow jam again I do hope I have Aaron Williams! Thank you!

Ta
Review №75

Thank you, Tow Jam! Brandon came promptly and was the friendliest towing service professional we had ever met. I can tell that he really loves his job and the people he serves. He was careful with our car and made every effort to make the experience pleasant. Youre awesome, Brandon. I highly recommend this service.

Se
Review №76

Aaron W. came out and towed my car. I’ve had a few cars towed and he was by far the friendliest tower I have met thus far. Took car of my car and even made sure I got in contact with the right people and my repair place. Great work!

Su
Review №77

Ive had 2 towings within the last4 days. The care and treatment of the car and myself was excellent! Thank you Palma, CJ and Lori for great service!!!

Br
Review №78

My old Vintage car and I were out at 10:30 PM Friday night for a test drive, and it died and would not start. I called several tow companies .....some seemed sketchy, because they probably are sketchy. No one picked up the phone, they wouldnt service my part of town, 4 hours out, etc. I remembered in the several years agoI had used Tow Jam for my last tow. Well, they are STILL in business, and STILL have the best service. My dispatcher was very friendly, gave me the price and told me when to expect a truck. Wrecker was there sooner than promised. Very nice clean flatbed unit for my car, and a very courteous professional driver named Peter. He got me home and helped me get my car into the garage. Spoke with Redd in dispatch the next morning, also very friendly and courteous. I would not think of using a different tow company in my part of Dallas, and I would try to use them anywhere in the metroplex if I have another problem!

Ap
Review №79

CH was courteous, professional, and knowledgeable. Excellent customer service from this technician!

Cy
Review №80

Brandon helped tow my husbands truck back to our home, after he was in a car accident. Brandon was polite and so helpful and had such a positive attitude, during such an uncertain time for us. Definitely would recommend Tow Jam!

To
Review №81

Peter was prompt, pleasant, patient and provided service in this boiling heat with a smile. I am very grateful

Do
Review №82

CJ is my hero!I dont know what he did or how he did it but somehow CJ with Tow Jam got my car running again, within minutes! Im so thankful and grateful that he was dispatched to us. He pulled up in the middle of the night to our broken down car with such a positive attitude, he really made our experience just so much better. I cant recommend them enough.

Ch
Review №83

The driver was absolutely amazing. He took the time and care to get my car towed to the dealership and when they were closed he was able to drop it to my home. Took the time and the care that was needed in this situation. I appreciate the time and care he gave and definitely would recommend this company

An
Review №84

Brandon was super nice and professional. He even let us chill in the truck until our ride came for us, he did offer a ride but we had some things to do in the area. Best experience you could hope for when needing a tow.

Je
Review №85

After calling other companies where the wait time was about 2 hours, Eric with Tow Jam came to the rescue within 20 minutes. Eric arrived much quicker than expected, got our broken down van hooked up and loaded in a matter of minutes, then took me to a repair shop. Incredible service, Eric was amazing, and I know who I will call if I’m ever in another “Jam” and need a tow.

Ja
Review №86

Love the name. Never used them

Es
Review №87

Peter did an awesome job helped me with my car issue!

la
Review №88

Jimmy was professional and a positive attitude even though it was pouring rain. Also communicated when he was 15 min away so that I could be ready for him.

St
Review №89

Bell #7 was awesome. Very professional and took care of my issue precisely.

Ra
Review №90

Excellent Service after several Trips.

Ni
Review №91

Eric was awesome. If i need a tow in the future definitely gonna try for him again.

K
Review №92

Our Tow Jam driver Alan was very quick and efficient. He was very professional and helpful. I would definitely recommend Tow Jam to anyone. Hopefully your able to get a great guy like Alan. Thanks so much for your help.

Fe
Review №93

If I could give more than 5 stars I would! We had Brandon come and help us too (After reading several reviews, I see that Brandon is one of the champion drivers). This was a Geico roadside service and it was streamlined and effortless from A to Z. We hardly had to wait at all, then when Brandon showed up in the truck, total professionalism and was an exuberant, friendly young man. Lightning fast. I almost forgot that I had car trouble 😂😂Tow Jam is the best.

Te
Review №94

Peter did an awesome job! Very polite and very professional. Would definitely recommend!

Ca
Review №95

Eric our driver was super courteous and and helpful on what was a long and traumatic day for me. Even when Geico dropped the ball, he was always professional and understanding. Thanks!

Sh
Review №96

Peter was awesome. Great communication, great service, knowledgeable about cars, and he handled my car with care. Thanks Peter.

Ph
Review №97

Joseph arrived promptly within ETA to tow my car to the dealer. He made sure I was taken care of with the service manager at the dealership as well, before dropping my car & I off. Would call for this tow company again. Thank you, Joseph!

Sc
Review №98

Aaron Williams has towed me twice now. He’s incredibly friendly and made the frustrating experience of having my car break down much more calming. He’s fast, efficient and great to chat with. Hopefully my car won’t break down again for a long time!!! But, if it does I hope he’s the one to tow me again.

Jo
Review №99

Peter was amazing to work with. He was quick, professional and answered all of my questions. Thank you, Peter!

Sa
Review №100

Peter was awesome & even arrived early! Definitely will use them the next time I need a tow company.

Information
64 Photos
100 Comments
3.6 Rating
  • Address:13550 Floyd Cir, Dallas, TX 75243, United States
  • Site:http://towjam.com/
  • Phone:+1 214-321-3004
Categories
  • Towing service
  • Building materials supplier
  • Motorcycle dealer
  • Mover
  • Transportation service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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