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Williams-Sonoma
8687 N Central Expy Ste C1-504, Dallas, TX 75225, United States
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Williams-Sonoma
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Th
Review №1

If youre looking for variety in plates/dining sets then this place is not for you guys. But I like the mug collection.☺️

Mi
Review №2

Great place to buy all your high end kitchen items. They have all the kitchen items you could need and all quality products.

Ke
Review №3

What wonderful products! I bought a set of D5 All-Clad cookware, 2 Emile Henry pizza stones. The people that work there are the sweetest!! That makes shopping fun🥰

Ni
Review №4

The store itself has tons of items that are very good quality. You can find a very wide range of items at various different prices. It reminds me of a denser Crate and Barrel.However, it is important to note everything in this store is available for a much cheaper price at other stores or online. There are few occasions, like where Nespresso machines, are heavily discounted. Also important to check the clearance as they often have good deals for their discounted items.

Ca
Review №5

Great service. Masks are voluntary as they should be. I dont wear one and whoever wants to can. Thats perfect!! I bought a wonderful coffee machine

ma
Review №6

Love the store, its always clean and beautiful. The floor staff was very courteous. However Shawn at the cash register was unnecessarily rude. He argued with another patron about letting me go ahead of him. When this patron left the counter leaving his items to be packaged, Shawn instructed another employee to make it look as bad as you can. And then he had said he was being a jackass, referencing to this patron. You dont belong in customer service. It is not only rude but classless to cuss in front of customers. And no customer earned your attitude.

Sa
Review №7

A really great store. I have bought book collections , pans ,really good knives and more .

Cr
Review №8

If youre looking for Fortnum and Mason tea this is your place. Very little difference in price between buying it here or buying it in London.

Ch
Review №9

Very friendly service. They have carry out service, which I should have taken used because this was heavy.

Mo
Review №10

William Sonomas website and logistics are a nightmare. Their entire brand of stores cannot meet demand and are backordered on items as simple as pillows or utensils.Ive ordered several items on their website that show ready to ship only to be backordered for 3 months.Customer service claims its because their products are so popular and they go quick....didnt realize you only made 1 of each item.You order sale items that cancel the next day because they couldnt fulfill the order. Or claim an item will be delivered one day but shows up 6 days later at your neighbors house.I have ordered whole living room sets that have come quicker than a knife from William Sonoma. I will take my business somewhere else before I buy from them again.

Ka
Review №11

Really bad experience with them. 2 days coming and going and waiting for transactions after 2 hours they said sorry we can’t . Really really bad experience with them in Dallas

Ke
Review №12

Was helped by Laurie her in purchasing a Shun knife product. She was knowledgeable and very friendly. The line moved quick to check out. Everything here was very organized.

C
Review №13

Largest store Ive seen in the area great selection but when I went no one asked me if I needed help. To be fair it was extremely busy when I went.

De
Review №14

An excellent staff and very well laid out location. So many items for the kitchen.

Jo
Review №15

Pricey. People who werent wearing masks. Nice stuff

Mi
Review №16

The customer service was excellent. My sales rep was knowledgeable and gracious and went above and beyond what was expected. I highly recommend this store for quality merchandise and a truly positive experience!

Dr
Review №17

Be careful you can leave this place with your pockets feeling alot lighter than when you entered...Have Fun!

Lo
Review №18

Need new updates in your kitchen, dinning room ? 👌You will find it here.

Ri
Review №19

Excellent quality kitchen products, knowledgeable and friendly sales associates, (David was awesome) demonstration staff could answer any and all questions about a product and pricing is very competitive.

Rh
Review №20

Love this store! Order a Cuisinart Waffle and enjoying it!!

Is
Review №21

They have a lot of good and high-quality items. The people in the store were very friendly and very helpful.

Ta
Review №22

So much to see!

Al
Review №23

Placed the last Espresso Machine on Hold at this location until a certain date. I called to confirm the order would be on hold. I arrived on that date, the order was gone. No way to find out what happened. No help was offered whatsoever. This machine was sold out everywhere so, to me, this was a collosal screw up.

Su
Review №24

Ill own it - after spending over an hour online arguing with the Williams Sonoma/ Pottery Barn customer service team online, I walked into this store ready for a fight. The customer service agents Luckia and Richard when I called said they wouldnt honor gift cards that I had, but when I asked for the manager at this NorthPark location, the clouds parted, the sun came out, and Perry not only said that there was not a problem, she sold me what I wanted, plus a lot more and has me excited about shopping with her again tomorrow! Online shopping is great, but nothing can replace the customer experience of someone who loves where they work and what they do. Perry is a true professional and knows her stuff. Such a pleasant, empowering experience that I cant wait to do again, and again, and again. This has changed my entire attitude about Williams Sonoma, and I will happily spend more than I would have online to have the security that I am working with a true culinary professional that will help me purchase what I need.

DJ
Review №25

High end kitchen ware.

Mi
Review №26

Perry was awesome and very helpful.

ES
Review №27

Decent products but an extremely unfriendly return policy. For anything purchased online, you returning at the store and then you have to wait a week or two for them to mail you store credit. Why bother shopping there?

Ch
Review №28

Lots of great items and unique things for gifts and for the kitchen. They also have some nice candy selections. Employees are friendly, helpful and engaging. Prices are high but thats no secret. Awesome clean restrooms. I always love going in here.

Er
Review №29

My favorite store for cooking stuff.

Ki
Review №30

Young lady helped me mothers day, got home and coffee pot was broken. Came back to exchange and she helped me again. Great service.

Wa
Review №31

Great customer service

Da
Review №32

Beautiful store that has high-end company kitchenware. Theres a large selection of different items. But if they have it, its only one version of it.So if they have a lighter, theres 1 type.If they have a scale, its 1 type. Knives, plates, and regular stuff are in abundance.

Cu
Review №33

This is by far one of my favorite stores in all of Northpark. The cooking demonstrations and cook/Home/furniture selection is brilliant. Quick tip: plan your trip for dates/times other than weekend afternoons as it gets super busy with waits on Saturday and Sunday afternoons to early evening.

St
Review №34

Enjoy shopping Williams-Sonoma! Much nicer since they moved to this new location at North Park. Staff is knowledgeable in their area. Good for anything from kitchen stocking stuffers to small appliances. Enjoy! SW

Da
Review №35

Nothing to complain about. Service was great, room was clean and bed was comfortable. Cant beat it for 75.00 bucks!

Iv
Review №36

Amazing service. Great quality products.

Tr
Review №37

Thank you Loourie for helping me find the right loaf pans earlier today. I appreciated your help and knowledge of the store products and wonderful energy!

St
Review №38

For those of you that love new products for your kitchen this is definitely the place to go. Their products are quality and reasonably priced. This has to be my favorite store ever!!

Ch
Review №39

This store is amazing and the customer service is like non other!!! Someone was always willing to help which made shopping a pleasure! This store is my dream come!!! My favorite place in my home is my kitchen and they have it all... I think Im in love!!! 😍💘💞

Co
Review №40

Ive loved William Sonoma since early 90s. Never disappoints

Ni
Review №41

Great store with many varied and fine products for the home. I love to browse and shop there.

Ce
Review №42

Everyone was super friendly and helpful!

To
Review №43

Adding to charred animal preperation festivities

Ma
Review №44

They have terrible service. Never order again.

Pa
Review №45

Super easy and so convenient!

Or
Review №46

Good selection

Ma
Review №47

We visited William Sonoma in a Dallas Texas mall. This was our first ever encounter with this type of store. We absolutely loved the merchandize. They are pricey the quality on their stuff is very good. We definitely consider shopping here again for any of our home decor needs.

De
Review №48

Could have been higher of a rating but one of the associates yelled at me for getting an esspresso today as if I was supposed to know that someone was supposed to help me. Even she acknowledged that there was supposed to have been a sign advising customer but it was hidden. Still she made me and my fiance feel like ***holes and all we could do was say sorry keep our conposure and leave. Definitely will not come back.

Bi
Review №49

Anything that you would want for your kitchen or dining

St
Review №50

Sadly the after market coffee pods for my KitchenAid Nesspresso maker did not fit and they refused to refund me. Sad really, take food item back to another store and at least you get store credit. Disappointed 😕

Ma
Review №51

As usual great shopping experience!

Th
Review №52

Very engaging and lively staff. Always a great time when shopping at this location. Ive noticed they are always running some kind of promotion and frequently have samples in store.

Ma
Review №53

Service was veryprofessional. Very nice young man was our associate.

Is
Review №54

Good service

Re
Review №55

I love this store! The stuff is friendly and knowledgeable. Always a great experience shopping at this location.

Ma
Review №56

My wife walks in here and smiles more than she does on vacation. I think thats a good thing. I just wish I could get out without spending an arm and a leg.

Se
Review №57

Ron helped us pick out a knife as a Christmas gift. Really friendly and great service.

Ga
Review №58

The associates are very helpful and knowledgeable, and the store always looks fantastic, their home selection takes my breath away

Di
Review №59

Filled to the brim with gourmet goods, this is the place to find that Smeg appliance youve been eyeing on Instagram! Everythings here to jazz up your spread, from table linens to gourmand salt collections. Youll find seasonal, limited edition items up front like pumpkin printed potholders, hammered copper pots, and caramel apple brandy sauce for your next dessert creation.I always enjoy a stroll through W-S, even if I dont need a single thing. They are always so excited to help you set a pretty table or find that perfect knife set. I like their positive enthusiasm, its so nice to meet people who love sharing all the neat things they have in store!

Mi
Review №60

Williams Sonoma is always perfection. I could live there. Good staff and lots of help.

Ka
Review №61

Great zelection. High end small appliances. Love the chocolate peppermint bark.

Sa
Review №62

Normally I don’t leave reviews but I went in looking for a new Kitchen-aid mixer. Walked the ENTIRE store for about 15 mins and not one person even acknowledged my existence. Went to Sur La Table instead and got exactly what I was looking for and got my questions answered without having to hunt someone down 🙃

Fr
Review №63

I love the store! Best sprongform pan I ever got was from this store. It has everything you need!

Do
Review №64

This place is top notch. They always have specialty tools to make life easier, and a great/ knowledgeable staff.

Fe
Review №65

Very nice place with a helpful staff

E
Review №66

Great store. Whats with all the skinny pants and french cut polo shirts though. North Park Mall! Yea

Da
Review №67

Love the people that work there people are so nice and treat people like family friends

DB
Review №68

Marie Ann is great helping us and others find what u need. thank you

Ma
Review №69

Yes and yum

Li
Review №70

They have a lovely selection of kitchen ware that range in price from starter home to professional chef.

Se
Review №71

I did not like the fact no one acknowledged us ehen we came in. There were mire emoyees, at the time if our visit, than customers.

Ja
Review №72

Williams Sonoma and King Arthur Flour are my go to places for bakeware. Williams Sonoma is the place for dishes and cooks tools!

Mi
Review №73

Nice items, but costly and the store was very crowded.

Th
Review №74

If you like cooking you’ll love this place, has great stuff and good variety of gadgets. Unfortunately a little pricey although quality is above average mostly still Chinese made at a premium price point.

sh
Review №75

Great staff that was very knowledgeable about knives. Had great selection at this location.

Me
Review №76

It might be a little more expensive than online stores or department stores. But, you always get a good assistance to find whatever the cookware is good for you

La
Review №77

This place is great! love the food ideas and the cooking utensils

Ma
Review №78

Beautiful things always in stock, but be prepared to spend more than the norm within the store.

Wi
Review №79

I would like to report 2 different terrible experiences at the Williams Sonoma store at North Park Mall, in Dallas, TX.I recently became a cardholder and on my first trip, I made a purchase of 2 jars of pumpkin butter. I was given an open jar that leaked everywhere, so I had to waste time and gas to drive back up to the mall for an exchange. There was a sign that said cardholders receive a 20% discount on their purchase. I didnt receive that discount until the next day when I had to do an exchange and that was only on half of my purchase.My 2nd trip was worst. After a movie, my family and I went to do a little shopping at Williams Sonoma, again at North Park. My family and I were followed by an associate, the associate took my items away from me which made my family and I feel degraded since she didnt do that to anyone else. I should probably mention that I am Hispanic, my ma is Mexican and my husband is Caucasian. We had our 2 children with us as well.Feeling racially discriminated against, I decided to cut my shopping trip short. I paid for my items, where I was greeted by a cashier who rolled her eyes when I gave her my $20 welcome reward for becoming a cardholder. They looked it me like I was committing fraud, it felt like. I asked her if the store was still doing the 20% off for card holders. She nodded yes like I was an idiot for asking, yet it was not added to my purchase upon looking at my receipt.Ive never been treated so badly and left the store in near tears, Im more upset that my ma and children had to witness that. I intend to pay off the small balance on my card and cancel it.

Me
Review №80

Busy but pleasant, samples were excellent!

Ju
Review №81

Good place

CM
Review №82

Loved the skinny girl cocktail mix.

Jo
Review №83

Great service if you can get past the pushy and incredibly self-centered clientele.

Pe
Review №84

Great store for the kitchen / homes that has everything already.

Re
Review №85

Nice store, fabulous items

Je
Review №86

Great store! So many products to explore.

Te
Review №87

Outstanding service and products.

Ja
Review №88

Great selection and customer service

Ky
Review №89

I love you, but i cant afford you.

To
Review №90

Always packed and stuffy..maybe thats a good thing.

Da
Review №91

Good quality products and the work staff is very helpful and nice.

Be
Review №92

Ms. Lori phone etiquette is rude and short.Other than that love purchasing in store.

su
Review №93

In NorthPark Mall the white women watching following me like I was going to steal something sad people racially profile the wrong person

It
Review №94

Overly priced Walmart items

Sa
Review №95

Delicious spices, great for building neato burritos.

Al
Review №96

David was very helpful and professional.

Pa
Review №97

Love this store good sales

Te
Review №98

Very clean and organized. Helpful workers, but kind of expensive.

Ta
Review №99

No one offered to help.

Wi
Review №100

I like to cook and this is like a toy store for me. Wish I had an unlimited budget to buy everything I want.

Information
100 Photos
100 Comments
4.4 Rating
  • Address:8687 N Central Expy Ste C1-504, Dallas, TX 75225, United States
  • Site:https://www.williams-sonoma.com/stores/us/tx/dallas-wsh-northpark/
  • Phone:+1 469-232-9271
Categories
  • Chinaware store
  • Kitchen supply store
  • Cutlery store
  • Gift shop
  • Gourmet grocery store
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:Closed
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:12–6PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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