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Chacon Autos
11800 Northwest Hwy, Dallas, TX 75218, United States
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Chacon Autos
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Ja
Review №1

Duane is a great salesman! He has a way of breaking down every step of the car buying process in order to benefit you as the customer. I would recommend him hands down if you are looking to build your credit and look good in your new vehicle doing it!! He is also very understandable and patient.

Na
Review №2

Duane helped me BIG TIME with my purchase. He was very patient (an entire month) and was upfront and honest. He let me know right out of the gate what I could and couldnt afford. He gave me all prices and down payments up front. I am glad he was willing to assist me and walk me through everything because ever since COVID, car sales-people are like vultures. Over promising, knowing dang well people wont be able to keep up payments after the initial down payment. Duane has the tenure and knowledge for every transaction he makes. So far, so good. I love my little Pinto Bean! Shes still under manufacture warranty, too!

Ti
Review №3

Highly recommend this place! I recently got my latest car from here. Anytime I want to switch it up, I ALWAYS go to Duane! He’s the one to help you! Very friendly, knowledgeable and willing to help! I recently got a Toyota Corolla, and he helped the entire process go smooth! Chacon is a great place to go, Duane is the person you should definitely see!

Be
Review №4

From beginning to end my experience with chacon autos was amazing. Duane went over multiple down payment options and monthly payments on a few vehicles. Once we decided on the car we wanted Duane made sure it was hassle free and in minutes I was approved. Duane was a very kind and informative sales man and I enjoyed every bit of my experience with chacon autos definitely recommend!!!

Ke
Review №5

I bought a car from Chacon’s a few years ago & it was the most reliable car I ever had. The experience was so amazing that when I was ready to buy another car, I chose Chacons over other dealerships.Duane was THE BEST throughout the whole process! 🤩

Si
Review №6

I purchased my vehicle in April and my experience was excellent. Duane helped me through the process and was very professional, helpful and informative. I was driving my new truck two hours after I got there. This is the second car I buy with Chacon Autos. They have Great quality vehicles and large selection. Will definitely continue to purchase all my vehicles here. Thanks Duane for the excellent service you provided!

ty
Review №7

Duane was a lifesaver made my car process one less stress that I was goin thru so weight lifting…he provide me everything I needed from beginning to end and got me and out….highly recommended if need a car please go check them out….they will work with you I didn’t have much faith if I would be able to get another vehicle financed, but he definitely assured me differently…thank you again and blessings to you Duane!! ❤️

ro
Review №8

Tom thank you for helping me and getting me thru this process you truly made feel great today

Ma
Review №9

I went into Chacon Dallas on yesterday with hopes of leaving with a good, reliable vehicle... I left with just that! The front desk was sweet and pleasant. Duane greeted me almost instantly, was professional, straight forward and a pleasure to work with. I enjoyed doing business there and trust them enough to refer anyone that may need a vehicle. GO SEE DUANE. You guys are doing a great job there and are a blessing to those in need of something alot of people take for granted, a vehicle. Thanks again, God bless!

Bt
Review №10

I had the opportunity to purchase a vehicle from Duane at Chacon last year, the vehicle was great and still in good condition this year. I decided to trade it in for a bigger vehicle and again Duane was there to help. It was the easiest and quickest process I ever had at a dealership! Chacon is the place to go for nice, reliable cars. Ask for Duane!

Sh
Review №11

Thanks Lewisville team for awesome service! Go see Vincent or Andre to get pre-approved for your NEW car and drive away with your NEW vehicle! Inquire at location for more details

Ty
Review №12

Duane has worked with my family for over the past five years. Today I had the pleasure of working with him to purchase my car. He made the process very easy I was in and out in less than two hours.. if you’re looking for a new car Duane is the person I highly recommend.

Bu
Review №13

I purchased my car from Chacon at the time where tax refunds and stimulus checks were fresh out and it was impossible to purchase anything from anywhere because basically everything was gone or salespeople didn’t have time for “you” because they were too busy trying to get to the next person who had more of a down payment than you. I didn’t experience that at Chacon and my salesman, Duane, was great. There was absolutely no hassle at all and no pressure to buy anything. He was totally honest and very patient with me. It was by far the best car buying experience I have ever encountered in my life and I don’t think I will ever deal with a big name car dealership again. I recommend anyone looking to purchase a car to go to Chacon and go to the location off of Northwest Highway in Dallas and ask for Duane.

Qu
Review №14

Check them out they are the Truth ALL cars have low mileage and reasonable prices also good customer service all the way around

Je
Review №15

Awesome experience. Great place to shop. Speedy response. Process was quick and easy & everyone was friendly. I most definitely encourage this place if youre looking for a car. Duane put me in a 2020 Charger. EXACTLY what I wanted, color & all. All for a reasonable price.

Ki
Review №16

Great customer service very friendly and helpful staff Duane is the best he worked with me and got my amazing 2018 Kia Forte looking for a car go see Duane his the best!!!

Ni
Review №17

This was the most fast easy process ever please see MR.Duane he is out going honest and have a heart of gold please ask to speak him youll.for sure be glad you did... I Love Mr.Duane ... Hes the best ....

Ra
Review №18

This place is awesome at helping you get a car.

el
Review №19

This is the place you want to go if youre in need of reliable transportation. Please see Mr. Terry and he will get you on the road.

MS
Review №20

This is the place to go when looking for a great car for an amazing price.. Ask for Duane he helped me get the car I wanted without any hassles. His customer service was impeccable. I enjoy spending my money where it is appreciated. Thank you Duane.

Mi
Review №21

Went in this morning just to look around not really having any high hopes to get into a car today. but i did with the help of Duane! he got me into a great car for a great price. he really helped me out and made the process really easy and fast! definitely go check them out!

Na
Review №22

Duane was absolutely PERFECT!!! I filled out the application, called him the next day and he told me i was approved in less than 45 minutes. Everything went through smoothly it was absolutely no hassle! Great customer service and salesman.

Ka
Review №23

Awesome place to go if you’re looking for genuine and sincere customer service! I was literally down to my whits ends with dealership until a friend referred me to Duane. He was so amazing and helpful and got me in something quick. He never gave up on me and actually gave me a chance unlike most dealerships. Trust me if you’re looking for quality services this is the place to go. Ask for Duane and I can guarantee he’ll get you in a car.

Le
Review №24

The salesman was cool but Arlene is RUDE. Multiple times I have expressed I was at work and she has emailed me before talking about my payment but when I ask how much can I make a Payment for she tells me to call. I HAVE ALSO EXPLAINED that by the time I get off work, their office is freaking closed! I also had a car that had a freaking issue every time I reverse and while driving. Felt like the car had no traction at all. They drove it and said its fine but it wasnt. I wish I would have NEVER traded in my old car because it has been nothing but problems. They used to work with me if I had an issue. I switched jobs and expressed that as well but Arlene was rude every time I would talk to her. Im so happy I dont have to deal with them anymore.

Ga
Review №25

My salesperson whom was Duane was very helpful and extremely nice! We conversed as for what types of vehicle for about 20 minutes. I found a car to suited my needs and exceeded my expectations. Overall I had a excellent experience with Duane @ Chacon Dallas!

Bl
Review №26

My experience with Chacon Autos was absolutely amazing, My Salesman was Duane. He worked with me for months on trying to get a new car, it wasnt because I was not approved but because something always came up. Finally I was able to go in yesterday 1/27/21 and purchase a vehicle. They where able to get me a a great deal on a wonderful vehicle that is exactly what I wanted. Check them out if you are looking for a vehicle and have messed up a few times before the down payments are not bad and the payments are not bad either. Way better than using your normal tote the note lot. They have nice cars that will LAST. The best part is they will build your credit while you make your payments on time. If you have insurance issues they are able to help you with that as well! Also, I was in and out test drive and all in about an hour and 15 min. They are fast and informal. I suggest if you are looking, Give them a try first. You will defiantly be able to find something you want for a VERY affordable price! Ask for Duane. He will hook you up!

ma
Review №27

After having my car repoed once,Duane has helped me for the 2nd time getting a car.Smooth experience like always,Duane is the man, he will MAKE sure you leave in a car.

se
Review №28

Duane is great. Need help with a new vehicle he is your man. Easy, nice cars and just a pleasant experience

An
Review №29

Great experience! Fast and easy process. Ask for Duane when you go up there. Hell get in you in vehicle right away!

Do
Review №30

I have to say I had the best experience I have ever had with buying a car. Everyone there was so nice and inviting. Terry Young was my Salesman and he went above and beyond to ensure I was taken care of. He was on vacation when I was in need of a car but he did not hesitate to come in and help me out. I was completely discouraged from all my previous experiences and was ready to give up. Terry Young stepped in and literally saved the day. There was no pressure or the usual this is what we can put you in you would normally experience. Thanks to Terry Young I left feeling confident in my decision and have not regretted it once. Terry Young will be the person I refer all of my friends and family in need of a car. If you are in need of a car but dont want someone following you around trying to get you in something you dont want please go see Terry Young and I promise you will not regret it!!!! He is upfront and will not sugar coat the situation hes simply the best!!!

Gr
Review №31

I purchased my first car from here, and had the best experience with Duane helping me out! He made sure that I understood everything he was telling me, and helped me feel safe & secure with the decision that I was making. Duane is the best!

Na
Review №32

Duane is the best salesman you could ask for! He was straight up and honest about the whole process. It was a challenge with my situation but Duane got the job done and I really appreciate him for it. Go see Duane!!!

11
Review №33

If you want to drive off with a reliable affordable vehicle make sure you ask for Duane. Hes definitely your guy. No matter what location youre at ask for DUANE!!!!!!!

Br
Review №34

Duane, was an amazing sales person, he checked in with me the moment I applied. He was very helpful and was very kind when I had some unexpected issues come up and had to delay purchasing a vehicle. He did not pressure me and was very forthcoming when it came to total prices, down payments and everything. He made a very stressful experience a breeze. If you choose Chacon, ask for Duane, you will not be disappointed.

Co
Review №35

Duane and the rest of the team are incredible. From the cashiers, to the loan officer, to the service men. They have all been so pleasant through my entire process. These days we could use some kindness anywhere we can get it, and every interaction Ive received just that; Along with a reliable car within my budget. Huge shout out to the team at the NW HW location.

Tr
Review №36

Just got the car I have been wanting was only there for a good hour Duane is the BEST sales man ever literally walked me through the entire process and again I was in and out. This is the place to be if you’re looking for a good car with reasonable prices ASK FOR DUANE

El
Review №37

Duane and his staff were absolutely amazing! So friendly and helpful and truly cared about my situation as far as what another dealership had put me through today. I was able to do everything over the phone with Duane, got approved, came in and drove the car, fell in love and signed the papers. Great car with very low mileage and I seriously couldn’t have asked for a better experience!Thank you Duane and everyone at the office! I’m so excited to do business with you and I am ready to refer my friends to you guys!

Be
Review №38

My salesman was Mr Duane. He was nice and courteous. He didn’t FORCE me into a vehicle that he thought would’ve been best for me. I explained to him what I was looking for and he found it for me. We went over the information about the car, pricing and BOOM I left off the lot in the car that I’ve been wanting for several years. I HIGHLY recommend ANYONE looking for one of THE BEST SALESMAN in Dallas to go directly to Chacon’s Auto Dallas. You won’t regret it. Thank you Chacon’s and a very special thank you to Mr Duane!!

Je
Review №39

I recently bought a car here and I love my car! Duane was a huge help! I originally had a car that I took home and the next day realized I really wished I would have picked another car. I was thinking I was screwed and would be stuck with a car I really didnt want. But Duane was able to take that car back and put me in the one I really wanted! Thank you Duane!

Ti
Review №40

I was recommended to buy a car from Chacon Auto by my co-worker. I arrived at 9:35 am unbeknownst to me, the dealership did not open until 10am. I contacted the dealership as I sat out front and Duane answered the phone. He told me they did not open until 10 am. I informed him I would wait until they opened. Surprised, He walked out to my car and let me see the car I was looking for. The process was stellar. Mr. Duane has years of experience, and pitched to me he was like a loan officer and his ultimate job was to present my file to financing so that I looked as attractive as possible. He was very knowledgeable, personable and made me feel very comfortable, nothing like a traditional dealership. He was very forth coming about the price of the car, all applicable charges and monthly payment affordability. Once my file was submitted to the loan department, It was less than 10 minutes and Duane texted me as I was outside on a call, that my loan was approved! Wow, I thought! I had never had such a smooth car buying experience. Once that was done, I went to the payment counter, made my down payment and within minutes had my contracts signed and was out the door. Not to mention the cars they offer to clients are new model cars and well maintained. This was the most pleasant car buying experience I have ever had. Duane thank you so much! You are amazing! You and all the staff were so friendly and courteous! I will definitely be referring others to buy from Chacon!

Ro
Review №41

Excellent service, no pushy salesmen. Straight up and honest!

Mo
Review №42

Duane was wonderful. He worked with me and was able to get me in a car all within a about 1hrs time. He stayed behind to complete everything and I drove off the lot that night. Keep it up Mr. Duane🙂

mo
Review №43

This is the second car I’ve bought at Chacon Autos and I definitely will go back for my daughter’s vehicle. Duane, at the Dallas location, helped me get financed for the car I feel in love with online. He was awesome! I love my Camry!! Thanks Duane!

Mi
Review №44

You should see the salesperson Duane he has excellent customer service! He was so helpful in our process and end up with a new car!!! Love the treatment from the beginning and to the end of the process! I will come back when I want another vehicle! Great cars low mileage and super price.

OG
Review №45

A very good experience for me to get a car and the help is awesome

Sh
Review №46

Duane #1 Car Salesman in Dallas, Great Customer Service!He put me in another car in 30 mins , I was in and out. I love my new Kia Soul Plus!!

K
Review №47

This was one of the best experience I purchasing a car Duane made every thing so simple and comfortable he explained the whole process thank sir I will definitely send my families and friend your thank you thank God blessed you

Ti
Review №48

I HAD THE PLEASURE OF WORKING WITH DWAYNE AND IT WAS GREAT. HEL HELPED ME GET IN THE VEHICLE I WANTED AND WAS VERY PLEASANT!!! I RECOMMEND IF U NEED SOMEONE TO MEET YOUR CAR WANTS AND NEEDS CALL DWAYNE!!! U WONT REGRET IT!!! 🤗

sy
Review №49

Duane is THE BEST! From the first time buying a car here to this time getting another Duane has helped me out tremendously! I cannot thank him enough. Great customer service & always leaving Chacon with smiles :)

Ke
Review №50

Every car lot turned me Away Except chacon ! Dewayne was able to get me in something very affordable and cute . He had us in and out their less then an hour and i was rolling off the lot in my 2019 Nissan Versa

De
Review №51

Mr Terry Young is the BEST car salesmen I have ever worked with. My situation is a difficult one. They work with repos and credit issues! He was honest with me, gave me my choices, and was so patient with me! He is definitely God sent! I have already recommended a few people go see him! Thank you so much Mr Terry for helping me get into my 2017 Hyundai!!

Ka
Review №52

This is a great place to get a car everybody was nice Duane was our salesman and he helped me in every way possible to make sure I made the right choice and he gave me lots of choices to choose from and helped me understand everything about the from the numbers to the car I had a great experience and I referred my mom here to get her a car also Duane is the man..

Da
Review №53

Duane was very patient with my son on getting his very first car. Lol my son got on my nerves. Thanks again Duane

Cr
Review №54

Came and purchased a car from dwayne, he did not explain insurance that i paid extra every 2 weeks on, i got pulled over and found out it was not liability insurance!! all that money every 2 weeks was a waste !!! i had not been covered for almost 4 months!! and then spoke with jeff about the issue and he was no help, i got full coverage insurance that covered non insured drivers also . he didnt even understand the full coverage that i got. just a big headache with this car company! ive purchased cars before and have never had any issues like this.RUN, RUN, RUN!!!!

Jo
Review №55

We traded in an Avenger for a Nissan Rogue and love it! It did take most of the day to get it done, but we didnt have to put any money down and actually had equity towards the new loan. AND, the new car is beautiful. Dwayne is the man! The only thing I wish was different, is that the tires were all the same brand. One brand on the front and another on the rear. Everything else was perfect.

Yo
Review №56

This place is a terrible place to buy a car from. I wouldn’t recommend anyone to buy form this car lot. If you do buy make sure you look at your payments because they will charge you insurance even when you have insurance then will take months to credit your account. They will not give you the money back but will only credit your account.

Kr
Review №57

The person who helped me purchase my vehicle was very helpful. Even though I had to make a very large down payment. But while the man was showing me different vehicles another man approached him and said that he had took his customer. The man that was helping me then said I got this & brushed him off! How Rude!! But after purchasing a vehicle from Chacon Ive noticed they dont care about any situation you may have. Especially since were in the middle of a pandemic. They blow up your phone. I dont recommend unfortunately.

re
Review №58

Nickel slick car salesmen

Qu
Review №59

Duane is the best he called me up and did most of the work over the phone to get me approved for a car so when I got to the lot the car was there ready for me to test drive sign the paper work and go he is a rockstar and every time I get a new car I ask for Duane chacon really got a gem when they hired him....Thank you Duane I love my car

Ad
Review №60

Duane helped me get into a almost brand new car right away. I havent owned a new car in years! Im so excited and I highly recommend Chacon Autos! Best car experience I have ever had. Thank you Chacon!

As
Review №61

DUANE WAS THE BEST!! Sales man Ive ever had❤🤗🥰

Sh
Review №62

I originally was excited when I talked to Tom. He said there wouldn’t be an issue getting into the car I had picked out. He said if I could put down $1000 they could defer $500. Then I didn’t hear from him at all. I finally got a text from him saying they would need almost $4000 for a down payment on a $13000 car. So annoying. I took my money else where and got a cheaper, newer, and better car.

Br
Review №63

Terry Young is by far the best salesman I have ever dealt with. I hate car shopping, but Mr. Young made it so easy. He is truly honest, upfront, and works for his clients to get the best deal possible. He pulled strings to get me the car I really wanted and actually made the experience of buying simple, fast, enjoyable, and fun. I will definitely be using Terry again in the near future. Great guy!

Ai
Review №64

Duane did amazing job with helping us pick out our vehicle. He has amazing customer service and went above and beyond to ensure we left as happy customers! Thank again!“Chacon Autos Dallas”

Ja
Review №65

Duane was helpful in assisting me to get the car that I wanted. He made the process easy.

C'
Review №66

This place is great. I highly recommend the salesman Duane he is the best sales person. He got me into a car in less than an hour!!

Ka
Review №67

Duane was Awesome! Best sales rep! I told him, I dont want to leave the same way I came. Lol I left in a brand new car! I actually enjoyed my car buying experience. Thank you Duane! You made it easy and a great process. 😄

La
Review №68

I went into the Northwest office and I was helped immediately by Terry. He was so welcoming, helpful and honest. Terry is a straightforward person and will tell you that upon meeting him. He helped my boyfriend and I. Had great spirit, funny and helped me find a car that is within my financial position. I highly recommend Terry as your sales person. Great with numbers, straight forward person and willing to help whoever walks in his office. I am absolutely IN LOVE with my 2017 Hyundai Elantra

Ke
Review №69

Terry Young was an excellent sales representative he got the job done. I made it there for my appointment and he took care of me and got me in and out. He made me feel welcome with plenty of laughs. If you all are in the area in Dallas or if you can travel go check out my man Terry Young and let him take care of you. I promise you will not regret it!!

Ke
Review №70

Chacon Autos is the place to go for a hassle-free car buying experience for anyone that need a second chance at buying a fairly new reliable vehicle with low mileage.... ask for Duane, hell get you the best deal!!

An
Review №71

Duane was a very helpful, caring salesman who went above and beyond to make sure I got a great, reliable and affordable vehicle. I love my car and cant thank him enough for working with me. You have to check out their inventory! They have almost brand new vehicles with low mileage. No hassles. No games. Very easy to get approved and financed. I highly recommend Chacon Autos!!!I just upgraded my vehicle and the process was so easy and convenient! Duane knew exactly what I needed and made it happen! I couldn’t be happier with my upgraded purchase!

Ly
Review №72

Horrible car lot they called me for weeks and lied to me about being approved then when I got there they asked for a co signer and more money I wouldn’t recommend anyone to deal with this lying car lot ..

Mi
Review №73

They sell low quality used vehicles way over book value. Try trading the vehicle in 6months to a year and youll be in another upside down loan even though you made a moderate down payment. They have a dying business model which why their dealerships look the same 20 years later. EVs and subscription base pricing models are here. Theyll no longer exist in two decades or less. Make sure you follow up with them about car insurance several times. They sent me several letters in the mail advising me that they were going to charge for their own coverage even after I emailed them 3 times with the appropriate documents and they could have called and verified coverage themselves they dont have that large of a portfolio lol. I got one month behind on my vehicle, (never late before/even have paid in advance) called and specifically asked if they had any options available to help bring my account current (middle of pandemic)... She rudely applies when are you going to make a payment. I state that I can make a payment today but what options are available to help me bring my account current... (extension, deferment, car pay catch up?)... She cuts me off mid sentence... So I ask to be transferred to someone else. She transfers me and I speak to a guy (accused me before of being behind on my car insurance I have receipts that state otherwise) and immediately jumps on the defensive after making me verify extra information that the previous rep did not, and raises his voice and tells me that I was just speaking to Manager and blah, blah, blah.... At that point I hung up. Even payday loan companies dont provide that trash level of customer service. Dont fall for shady dealerships like these... Work on your credit, find a cosigner, obtain your own financing, or work with a dealership that has reputable lenders who actually know their industry. BUT NEVER use this horrible business.

Ta
Review №74

Thank you Mr Terry Young my experience was great he have great customer service he got me approved quick he took his time and explained every step with me I recommended anyone to go and see Mr Terry you want be disappointed

aj
Review №75

Very friendly knowledgeable and they will work with you to get you into the car that fits your budget.

An
Review №76

Wonderful experience!! Worked with Mr. Terry Young and he’s amazing. He’s very knowledgeable, will not give you the run around & most importantly will get you in a vehicle! I’m a first time buyer & it was absolutely hassle free. I recommend Mr. Terry Young 100%. He got me the car I wanted just in time for my birthday 😊Go see him! Thanks again, Terry!!

Ma
Review №77

Other places had older cars, with high mileage, and wanted way to much for their cars. I met Duane and he was great! Highly recommend this place. They really dont go based on your credit. Got a 2018 Buick Encore, and the down payment and monthly price is perfect! Great place and ask for Duane, tell him Matt sent you.

Al
Review №78

I got my Car today everything was FAST & EASY ! They have great cars Plus, I was recommended by many ASK FOR “Duane Rimmer” !! ❤️❤️❤️

So
Review №79

Pat was AMAZING!!! He listened to what I wanted in a new car, gave me plenty of options to choose from, and made the whole process quick & easy! If you are looking for a nice car with an affordable note, go to Pat! He will hook you up!

SW
Review №80

I purchased a 2019 Chevy Impala from Chacon Autos and I am extremely pleased. Through my past experience of high and lows searching for a vehicle that fits me financially has been hard. So my salesman by the name of Terry Young understood my situation, he listen very closely to what car buyers are saying, their car goals, and being realistic in the car buying process (numbers) on what will be the best interest for the buyer. At the end of deal I’m pleased with my new car I recommend Salesman Terry Young to anyone that wants a good car deal! I have no regrets and I ride clean! 😊😊😊😊

SA
Review №81

Never have I bought a vehicle as easily as I did when I went to Chacon AutoThe experience was that much better because of Terry. All my prior negative inclinations of car salesman is gone. Terry was simply amazing he made the whole process quick and worry free I have found my forever car lot because of TERRY😃 you truly are the best when everyone told me no you turned into a yesThank you for all your hard work and making it possible for me to drive my new vehicle

Ja
Review №82

My experience was more than expected. Once I connected with a Terry Young I got very comfortable being there. Everyone was polite and accommodating. Terry young did not send me to anyone else but handled the entire transaction from start to finish. I will refer others to the company and tell them to ask for him.

Ra
Review №83

Great experience here & Duane was crazy helpful & straight up. Walked away with a Brand new car on warranty I LOVE when all I expected was somthin to get from a to b for work!Thier in house insurance saved me a ton & let me put larger downpayment not having to worry about that issue like I allways did before.I was worried about shopping used cars but not anymore :)

TY
Review №84

Very nice dealership to do business with. I had my car for two months now. Had a few problems with it at the beginning of the purchase. They owned up to what they didnt do and fix it with my hesitation. My car is running just fine now. I have a 2017 Hyundai Accent

ea
Review №85

Duane was very helpful. I’ve bought many vehicles over the years....this was a very smooth process. I highly recommend Chacon Auto off Northwest Hwy in Dallas!

Me
Review №86

Go see Duane. You got the cash, you got the car. My experience was great. I was in and out.

Br
Review №87

I went to that place 2 months ago. I didnt have a good credit score and didnt know if I will get approved. Terry Young, the salesperson of the month I hope, found me the perfect car. I love it. I will recommend my friends.

Eb
Review №88

Terry Young is the best.... he awesome, real, understanding and does not cut corners you will know exactly what you paying for and it’s quick, simple and professional..... 20 plus years Chacon y’all have a great guy on your team... go shop with Terry @ Northwest Highway....I dont trust many but, Terry he’s going to take care of you for sure.

Wi
Review №89

I had an Amazing Experience with Terry Young. I needed a car quickly because my job moved about 25 minutes away from my home and I havent had a car in like 15 years. I Googled Affordable Cars near me and Chacon is one of the first that popped up. Long story short, Mr. Terry Young greeted me at the door like we were old friends. He processed my ID, proof of income, references, etc. and had me out of there like in 30 minutes or so. Within 24 hours, I was picking up Cherry. (She is my new fire engine red 2017 Hyundai Accent.) I LOVE her and I Love TERRY YOUNG. Go see him. He is great. He sent me a text and asked how I would rate his service. I think that he was asking for a 5. I told him that I could not do that . Because I would have to rate him at least a 7 1/2! Lololol 😀😁😂🤣😃😄😅😆😊

ma
Review №90

Go see Duane off Northeast Hwy location ASAP! Tell him I sent you 😉. I was getting turned down Nd gettin bad offers on old cars. Duane worked with me and got me in a 2017 Hyundai Tucson !!!! I love my suv! I left the parking lot happy! Smooth and fast process didn’t take up my whole day either. Again go see Duane he is the best!!!!!

As
Review №91

I was referred here by a salesman at another dealership. They were absolutely amazing. I worked with Duane and Patrick. They were friendly and very helpful. The process was quick and easy. Straight to the point. I love my 2017 Nissan Sentra!

Sa
Review №92

I recently purchased a vehicle from Patrick Williams. I did my application online,had all documents needed...I was in and out on 2 hours. The customer service was professional and personable. I would definitely recommend this dealership and more Importantly this specific salesperson..Thanks Patrick

Ha
Review №93

Whew chile, Terry is rude and will say just about anything! I’m Bougie & Broke basically.. Today was definitely entertaining to say the least!! If he didn’t belittle this black queen today then I don’t know what he did. Hope it all made him feel a little better about himself!

E
Review №94

Best Auto dearlership in the DFW area. I did everything online and the wait time was perfect. When you go, ask for DUANE!!! He will take good care of you.❤❤❤

Vi
Review №95

I just payed off my truck and theres only one drawback. I wont have to go by and pay bill so I wont see the nice folks at Chacon every week.

Be
Review №96

Chacon have an awesome salesman Duane, see him for all car buying needs.

vi
Review №97

They are ok. But they charge you for extra fees that makes your car,payments more higher than agreed on the contract.

No
Review №98

Great service and process...Thank Duane.. Definitely will come back...

Sa
Review №99

Duane should be the salesman of the year! I walked in there with no hope at all in finding a car seeing how my credit was just ok. Duane made sure I was placed into something I like, and can see myself enjoying over the years to come. Thank you so much Duane and I will be sending everyone I know that’s on the search for a new vehicle to you!

Mi
Review №100

I was truly pleased with the customer service and the the quick approval it was well worth it thanks everyone at Chacon Autos

Information
45 Photos
100 Comments
4.4 Rating
  • Address:11800 Northwest Hwy, Dallas, TX 75218, United States
  • Site:https://www.chaconautos.com/locations/nwhwy/?utm_source=google-my-business&utm_medium=organic
  • Phone:+1 214-826-6000
Categories
  • Used car dealer
  • Car dealer
Working hours
  • Monday:9AM–6PM
  • Tuesday:Closed
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:Closed
  • Sunday:9AM–7PM
Offerings
  • Buys used goods:Yes
Payments
  • Checks:Yes
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