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Adam The Answerman
11620 Plano Rd Suite #8, Dallas, TX 75243, United States
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Adam The Answerman
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Sa
Review №1

Steve is amazing and tells you just enough to handle the project yourself (I installed my own ice maker)

ch
Review №2

Great place to find repair parts. Very helpful sales staff. I have saved a great deal of money there.

kr
Review №3

Always worth the trip. Extremely helpful,knowledgeable and nice. Will definitely be back again when parts are needed. Thank you!!!

Re
Review №4

Went with my boyfriend and his dad here to pick up like new discontinued gas burners for a stovetop. They are very helpful in getting appliance parts (:

My
Review №5

Great service! They had the part that my partner needed and on top of that they had a cat named Bob Marley! He was a good boy and i gave hims lots of loving. 10/10 experience. Good luck kitty brings good business. Definitely recommend. 🐈

Ma
Review №6

Had what we needed for dishwasher and microwave. The parts were ready at the store same-day. Small business with more personal feel.

St
Review №7

Another five star review for Steve at Adam the Answerman.My problem was ice build-up in the freezer section of my 17 year old Whirlpool side-by-side refrigerator (Mod#ED2CHQXKB05). It appeared to be dripping down the back from my icemaker and then accumulating and freezing at the bottom. It would be 1-2 thick and I would have to use a heat gun and (lightly tapping) hammer to remove the ice every few weeks.Steve initially thought it might be the water valve from the icemaker but after additional thought, he correctly guessed that the drain at the bottom was clogged. He was right, once I was able to clear the drain, the ice build-up has ceased!Yes, you can buy appliance parts here, but there is reason the name of the store has Answerman in it!

Ti
Review №8

Best customer service and diagnostic. Steve is super helpful! Definitely recommend

Tr
Review №9

They were a life saver again!! Love this place. Im so glad that they exist!!

Da
Review №10

I went to find out if I should repair my 10 year old driver. They have the parts an great advise.

Ch
Review №11

Great place they have helped me with my washer and dryer to keep them going

Te
Review №12

Very helpful and friendly. I recommend Adam the answer man above others. I went to other appliance parts stores before going to Adam, and none of the others could or would help me with the part I was looking for. Thank you Adam the answer man.

Jo
Review №13

Best place Ive ever found for advice and cheap parts of appliances and just overall basic stuff. They are FANTASTIC. Very knowledgeable. Extremely helpful. Even if they dont sell you anything, they will still walk you through how to fix your problem

St
Review №14

They have helped us keep the household running for 30 yrs!

Ad
Review №15

20 years ago by air conditioner went out, AC repair was not going to be able to come out for a couple of days. Called Adam the answer man and they told me what the problem was with my AC and sold me the parts to fix my AC myself. Ive gone back to them for every single appliance you can think of both mine and my neighbors. Their prices are going to be a little more than Amazon, but they will tell you how to repair the part if theres a less expensive way to do it, and give you all the help that you can imagine to get the job done yourself.If youre brave enough to try to fix something yourself, go to Adam the answerman for the parts and insights

wh
Review №16

He didnt have what I needed. He told me where to get it and what it was and what to look for. Which I thought was over half the battle

Da
Review №17

Was able to find a replacement gas valve for my 27 year old Carrier furnace in stock. Saved me from a cold NYE weekend.

Je
Review №18

Washing machine hose is what I was needing. This plaCe had it. Service was greAt 👍 & professional & cov friEndly 😊. So upon arriving at this place yoU will call & they come out to youR vehicle 🤣

Wi
Review №19

Always has an answer!

Kl
Review №20

Time and again I have gone to Adam the Answerman to get parts for our old but reliable Chambers oven and stove. And every time he had the part for a reasonable price. If you have vintage kitchen equipment and need parts, this is the place to go to.

Ke
Review №21

They always have the part we need. They are covid careful, they bring the part to your car instead of going in the store.

Ca
Review №22

Can always get the parts you need. Totally top notch

La
Review №23

Very knowledgeable and super helpful. They can walk you through diagnosing the issue, then can tell you how to fix it! And excellent customer service!

Ro
Review №24

The garage refrigerator started making a knocking sound when the compressor starts. The boys at Adam the Answer Man had the part I needed when I needed it. Thanks!

Jo
Review №25

I found Adam the Answerman online originally. Imagine my surprise and delight when I discovered he was also a local parts supplier. Ive been back more than once since that initial discovery for appliance parts. My experience has been that parts are in stock and the guy behind the counter knows what hes talking about, and is willing to share the benefit of his knowledge. These are all good features in my book.

Co
Review №26

Love this place. I just replaced a broken cooking element receptacle from these guys today. Call them up, hold until they get to you and they are super helpful. Theyre kind of like Car Talk for finding replacement parts. Have an old stove or washing machine and cant find a replacement part that looks right online? Theyll be able to tell you what will work. And. And! AND! They sell Motor Capacitors for large motors... Like the AC compressor unit you have outside? I really wish I would have called these guys last summer when mine stopped working. I found the part online, but couldnt find a place in town that sells to be public. I ended up paying the AC dude $350+ to replace part that costs $35 if you can find a place to buy it.

Ge
Review №27

I have used their service for more than 25 years, and never failed to diagnose equipment in any of my homes. The best service is recommending what brands to buy or to stay away from. I have occasionally had to return an item, and never had a problem.The family owned business is a pillar in the community and works many hard, long hours.Everyone I have recommended to them has reported excellent helpful service and not one complaint.I suppose others were predisposed to having issues, but they were generous with directions and easy to understand.

TJ
Review №28

This place is the best for appliance parts! They are honest, helpful, and dont treat you like an idiot just because youre attempting to DIY. With their help you can save tons of money fixing instead of buying new. Equally important will advise about whether to fix or replace.

Ch
Review №29

I have used Adam the Answerman many times over the years, they are more than willing to help with any issue. It is good to know what to ask for because sometimes it is hard for them to know what little gray wire you are talking about. However, with that said, they have, always been painfully kind about what I dont know what I am talking about and still manage to help me. :) I always bring the part with me, when I can, to make sure I have the right thing, making a diagram, so that I know how to put the part back. Thank you for empowering this woman with the confidence to handle any home challenge.

Br
Review №30

Just called based upon referral from someone who used them in the past. Woman that answered the phone was rude and really sounded like she needed a day off. Did not even finish the call with her because she did not seem to want to be on the call. Dont care how great others say you are, when you cannot be professional and courteous and interested in your job, you wont have that reputation for long. For example, you had less than a five minute call today with someone you dont know and left a terrible impression...thats a lost referral. When the person who referred you asks me what I thought, I will tell them. How will they perceive you the next time someone asks them about parts? Years of reputation screwed up by a person who forgot how you got the reputation. Small part, no big deal, I will find it in town somewhere, but small parts add up...glad you have so much business you can throw customers away. Sure, I am just one guy that had a bad experience with your company...no big deal. Or am I the one guy who said something about it? No business is big enough to risk that gamble.

Bo
Review №31

July 1, 2021 I have been having intermittent problems with my refrigerator. Steve told me what to look for. He then talked me through how to repair it. He sold me the parts for $50. A comparable new refrigerator is about $2,500. Its great to have friends like Steve!I am very glad my friend James McKee told me about Adam The Answer Man. From my experience Id give more stars if I could.Steve knew exactly what was wrong with my dryer when I told him what happened. He pulled out the correct part and without looking at reference material told me how to uncover the broken part.This time he fixed diagnosed and my broken switches on my microwave. It was unclear if the problem was the main circuit board or simple door switches. I am glad he didnt call me in the wee hours of the morning to confirm I wanted to repair it, he just fixed it.

Te
Review №32

As always, correct honest reliable for all answers . I have been using him for 30 years now

Ti
Review №33

Service is great and personal. Parts prices are comparable to what you would find online when you account for shipping. They also rent specialty tools to disassemble your appliance. Great store; Ill be back.

Je
Review №34

Adam the Answerman has helped us with appliance repairs several times and we recommend the store to all our friends. Several times theyve diagnosed the problem over the phone by having us check a few things. They recommended the right part for our washing machine and a 20 minute repair (even for non-handy people like us) saved us a repair fee. Another time, we described the problem on our 13 year old refrigerator, and they said that most likely it would be an expensive repair, and we might be better off just buying a new frig. I appreciated their honesty in not just trying to sell parts, but in recommending the best thing for customer!

Ke
Review №35

This is the best of the best repair or DIY shop. I am just amazed that the staff is so much knowledgeable about their business, and then have the time to show you or walk you through on how to fix your problem, and tell you what you are needing to buy and even tell you not to buy anything and then show you how to fix it with what you have. And if you are needing to talk to someone on the phone they even have the time to do that too. They have saved me 1000s over the years.

St
Review №36

I couldnt be any happier with Adam and his helpful staff. There were some delays but my microwave is pretty rare. He was able to fix it sticking a strong wire in it without new parts and charge me nothing but the drop off fee because of the delay. What a great guy, the microwave has been working great since the day I picked it up.

Do
Review №37

Answered my questions and had parts to fix problem I had great people very knowledgable

Br
Review №38

I love this place. They saved me a lot of money by having the 2 parts I needed to fix my dishwasher. Highly recommended!

Br
Review №39

Long time customer. Great service and inventory of parts. Extremely helpful with repairs. Highly recommended.

He
Review №40

These people actually want to help, no problems what so ever. Very knowledgeable. Willing to guide you when you want to replace a part on a home appliance yourself.

Je
Review №41

Not the most organized place but the staff is very helpful and friendly. We have been going there for years to replace broken parts on various appliances. They have even helped with solutions over the phone.

Sa
Review №42

Our old upright freezer died, and I thought it was a goner since it was so old. My husband took a look at it, read up on the parts, and called Adam the Answerman to describe to him exactly what had happened and how it sounded. He told my husband that it sounded like a bad starter relay. He took the part to Adam, who ordered a new starter relay--for a very old Kenmore freezer (33 years). My husband installed the new starter relay and the freezer WORKS! I am very happy - I was going to miss our freezer and we had decided not to buy a new one since its just the two of us now. THANK YOU ADAM THE ANSWERMAN! Youre the BEST!!

AE
Review №43

Good prices and always very reliable people..

Ji
Review №44

Ive used Adam the Answer man since 1998 for everything from HVAC, Gas/Electric Range, Washer, Dryer and Fridge repair. They have always been extremely helpful with finding the right parts and providing information on how to troubleshoot. Top notch people and perfect for the DIY home owner.

Da
Review №45

Excellent place for the diy person. I am not much of a handy person but with YouTube and Adam the answerman, I was able to replace a blower motor and capacitor on 2 of my ac units. Best thing was that the person at the store wired the new motor to the 6 prong plug since it has a different speeds than the original old one (15+ years older)

St
Review №46

I highly recommend them due to them always providing everyone with exactly what they need!The employees are extremely friendly as well.

Ge
Review №47

Steven went out of his way to obtain an OEM part for me. After being quoted double the price from a nearby competitor, I was thrilled at the price he quoted. This company seems to be very honest and helpful in debugging problems. They stay busy, so you may be placed on hold for sometime, but if you can get through, its worth a go.

Pa
Review №48

Called and spoke with John several times as dryer door micro switch had stopped working and dryer would on stay when I opened the door. John said they had the micro switch I needed, and in several other short calls, told me how to take the top of the dryer off. Within minutes, I had the switch out, and it was gunked up. I took a tooth brush and cleaned, and lubed slightly. It worked! I have been using them for years, as introduced by my dad, when younger. Adam The Answer Man, is a great business/service, and my siblings and friends use too. I am 71!! :-)

Mi
Review №49

Good service. The part saved a service call

Pa
Review №50

Best of the best !

Ra
Review №51

This is the place for small appliance parts. The staff is very knowledgeable and helpful. Some prices are reasonable, and others, watch out for sticker shock (GE is a monster) Try Adam first, then go online. You wont be disappointed.

GB
Review №52

Outstanding service. Knowledgeable, patient, friendly. Ill never go elsewhere.

Cl
Review №53

Always a great experience. From diagnosis of what the problem is to walking you through installation, this is the place to go. I could not give a higher recommendation.

Ra
Review №54

Gave free advice helped trouble shoot to eliminate extra cost. Got parts for me with free advice on how to install. You cant ask for better people. If youre a DIY type they are the people we can rely on and trust. Thank yall. From Randy White and family. Great service!!!

Te
Review №55

Great place if you need appliance parts, you can always call them when you have questions about your appliances

Se
Review №56

Extremely helpful great person price was cheaper than online plus part was in front of me, Thankyou

Ja
Review №57

I love this shop- they know their stuff, and very helpful with appliance debugging and assistance. I have been there with Microwave, Dishwasher, Icemaker, and Washer questions and parts, and they have always had my part and help me get back going.

Ve
Review №58

Best place to get help with your broken appliances

Ms
Review №59

Love this place. They are honest, I have been with this place for ever!!

co
Review №60

I like this guy. He called 3 wholesale supply houses for availability and even gave me the p/n. And he explained the end connector oddity LG created to make me their captive customer.

MF
Review №61

Adam - he be the technical answermanHe fixed my microwave - yes he can!He gives me a good price all the sameBut, I dont think Adam is the mans real name.Nonetheless- Adam they gots the policy of good serviceTake your appliance there to fix- dont be nervis!!

Ro
Review №62

Always helpful! Saved me a lot of money over the years too.

Ca
Review №63

Good service fare prices.

Aa
Review №64

Very knowledgeable friendly. They know you might not be a professional repairman and they will talk to you at your level, just like if are a professional repairman they will talk to you at that level as well.

Di
Review №65

Had exactly what I needed, I suggest calling ahead because some parts can take a few days to come in.

Da
Review №66

Great place for appliance repair parts an advice.

Cu
Review №67

Got help and a replacement part to repair my air conditioner. Part and advice both worked out fine, and I saved a _lot_ over a service call!

Se
Review №68

Great resource for the DIY person, has the knowledge and parts for home DIY fixes you always wanted to know but ended up calling the repair man anyway and wasted alot of $$$. I always check here first, I just wish he was open on the weekend!

An
Review №69

In and out. Showed him what I needed and was out of there in 5 mins.

Re
Review №70

Great place to get things done

ju
Review №71

Been visiting this place for a while. Very helpful and knowledgeable.

ar
Review №72

Great service and fast for parts

Ri
Review №73

Best parts and info place in the Metroplex.

Kr
Review №74

If you are moderately handy this place can save you $$$. Call them up, they will help you trouble shoot your problem then sell you a replacement part.

Sp
Review №75

If he doesnt have the part youre looking for then no one will.

Me
Review №76

All kinds of replacement parts and helpful answers

Du
Review №77

Anytime I need something for an appliance they can get it or they have it. They are my go to guys for stuff like that.

Ca
Review №78

This guy knows everything you need to know and has what you need to fix any of your appliances.

He
Review №79

Very knowledgeable people

Pa
Review №80

This guy has everything.. and he knows how to explain how to fix your problem fast

Za
Review №81

These folks have helped me so many times over the years, I cant say enough good things about them.

Ar
Review №82

Valuable advice.

Vi
Review №83

REAL FRIENDLY EXPERTISE

Dr
Review №84

They really have the answer.

Da
Review №85

Just picked up parts I needed for my washer. I called them this morning and they had it by 1pm on a SATURDAY! Cant say enough about the service and help they provided.

W.
Review №86

Get the answers you need.

De
Review №87

He knows everything

Pe
Review №88

Good Service

Mi
Review №89

Very professional, ordered appliance bulb

jo
Review №90

If you need parts for a washer or dryer, Adam, the answer man. Common crawl en The right man will answer you honestly and quickly, if he can do it, he will tell you. It only takes the part number and brand of the device to which you need to repair and thats it.Lucky.!

My
Review №91

I used to like this place but its no longer open

Information
6 Photos
91 Comments
4.8 Rating
  • Address:11620 Plano Rd Suite #8, Dallas, TX 75243, United States
  • Site:http://adamtheanswerman.net/
  • Phone:+1 214-553-5450
Categories
  • Appliance store
  • Appliance repair service
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–3PM
  • Friday:Closed
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Payments
  • Credit cards:Yes
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