Bought 4 tires service great as usual buy a lot because service department never an issue

I’m only giving two stars because although I finally got the info I needed after asking three different ways, the gentleman’s customer service/communication skills and price quoting skills needs some serious work. I won’t give my money to anywhere that takes the tone this guy did with me. Don’t take your rough morning out on your customers- or you won’t have any!

Wait time for 2 tires was 21/2 hours. They are respectful and curiosity but slow!

Waited 45 minutes to tell me an online order of tires came in with one tire wrong

They had what I was after.

Oil change done on my car $39. 88 and AIR filter 13.54 so I saved $10.00 on oil this time. Didnt take long at all. Synthetic oil 4.6. Nice men and women working there

I arrived early in the morning before 8 to get an oil change. I got there early so I would beat the crowd. There was no one in front of me, however, I didnt leave there until 1 hour and 50 minutes later. Fifteen minutes was spent waiting on the lady at the register to come back to her register. She knew I was in a hurry. She could also tell I was upset but instead of apologizing for taking so long, she started asking me about my Christmas shopping. Not cool when you have just made me over an hour late for work.

4 hours for an oil change and to patch a tire! I understand that things happen but I was standing there waiting where they could see me and not one of the mechanics asked if they could help or offered any explanation on the wait. When I asked, the service manager told me it would be soon.... Soon is around an hour their time. Felt like they forgot about me or pushed my vehicle to the back of the line. People that came in AFTER me left before me.... Will not return. Would not recommend.

Well the only place open to have a tire put on since my daughter had a flat. Thats about all I can say it was my only choice. We needed one tire they had right there by the door I got here at 430 thinking they are open till 6. Had two on the bay one getting a tire plugged (took them over an hour to do it by the way) I needed the spare pulled off throwed in the trunk old tire out of trunk and new tire put on rim install freaking rim after balance and youre done. Nope been here 1.5 hours and it has taken them 20 minutes after popping the trunk to get the old tire out.

In and out in 45 minutes with a new set of tires

If your in hurry find some other place to get your automotive work done. Two cars in front of me in the bay for oil changes, around 2 1/2 hours later they finally managed to put 2 tires on my car. Need new management.

Waited 2 hours for tires and then they tell me they cant lift my van and I will have take somewhere else.

The gentleman at the auto center was very helpful. The transaction was pretty quick.

Took 30 minutes for them to even to look at my car, had to literally go inside and walk to the front of the store because nobody was going to the auto section even when I paged them. Its been over an hour and I looked through the glass window to see that its taking 3 people to replace a battery.

Took my sons older model jeep for an oil change. Its first come first serve, and it took less than an hour. There are no longer chairs, so plan on standing or shopping.

More likely youre going to find them very busy ,. Have patience and shop while they work on your car

Always nice to visit Wal-Mart Automotive,people are always nice &polite.

Never there!!!

First, I LOVE THIS WALMART....usually. I broke down today, flat tire, and I put a spare on. Well, my donut blew out too. Anyway, my dad met me on the road side, and took me to Wal-mart. Now, I had been calling around for prices before he got there. We go to Wal-Mart, and since we was pushed on time, we asked like how long it would be. We were reassured that it wouldnt be long. They were finishing up a vehicle, and he would have them mount my tire quickly. All they had to do was mount and balance. We were taking it back to my car. No big deal, I went to sit in the truck and my dad waited inside sitting down. TWO HOURS LATER, we finally got to leave. Apparently there were many customers going through a similar situation. It was really bad customer service, because they lied to us. The employees were nice, but there was NO reason to take that long. My dad said on the way up there how he hoped it didnt take long because their business platform is to make you wait, so that you will shop. I defended this store to the max, and was made to look stupid. Another customer in there had been waiting 2+ hours too, and his rim was bent? We witnessed the manager tell him it was no big deal, and they could fix it anyway. Then. after 2+ hours they come back and tell him they couldnt fix it. This is just so nuts! SMH, and by the time the 2 hours had passed no other places were open. Very upset, the only reason I didnt give it just one star was because the guy was nice, but they lied.

They always have a problem. I went once on a Sunday morning at 8:00 and was told there wouldnt be any techs there until 9:00. I went this morning and was told only 2 techs who were new and couldnt be left alone. 2-2.5 hour wait at least. I left and wont be back.

Best part of buying tires at walmart north Cullman was the tire tech. Ordered tires on Sat. Someone suppose to call me Monday, they didnt. Called Tuesday morning at 10:30and guy said yes your tires are here but were short handed. If youll wait till 1p.m. after lunch well have extra help . Ok i show up they said youll have to be in line. The assistant manager bumped 2 people in front of mine plus another. Got finished at 5:30 pm. What a day ! Lesson - dont buy tires at this location unless youve got time to kill. 😂

They open at 7 amI was there at 7.Waited 15 mins before anyone come out to take me in.

Well took 25 min just to be seen .ordered a tire said it would take an hour because they had three people ahead of us came back in an hour . and said they still had two people ahead of us. But it was different people. I guess they put some people before othets...

Walmart amazes me with the team they have changing oil and had pointed out to me I had a transmission leak that GMAC was aware of and ignored to do anything with the problem on any of the vehicles if it wasnt for Walmart I would have blew my transmission out thank you Walmart

Good but extremely slow. 2 hours on a weekday? Come on guys.

They were rude and they were trying to get as much money out of me as they could

They need help takes about 3 hours to get an oil change

A little pricey for oil change

Glad they arent fire fighters. 3.5 hrs to rotate and balance after being told oh the wait is short probably 30 min.

They were busy but got me right in for new battery👍

Great job

Friendly service!

Helped in an emergency. Thank you.

Was told an hour to replace a tire under warranty. I was there for 2 hrs and 40 minutes. SAD SAD SAD

Friendly people

Nobody came to so-called stop place to check us in. Backed up ,because it was blocked, and drive up to stall and went inside only to be told to drive back to check . Woman then had to walk from inside to outside just to check me in. Wasted time and inefficient.

Slow slow slow