Great selection of bathroom fixtures. Model rooms to show ideas.

Doug is very knowledgeable and patient. Great place to go for quality bath and kitchen items floor to ceiling.

A truly amazing place..if you want to dream up your future kitchen or bathroom then this is the place you want to be..

Snobby Jerksstopped on our lunch break and In work clothes and not dressed up wow did they make it clear we were not welcome! Not sure how you stay in business treating people that way! Now reading other reviews seems this is normal for them to treat people this way!

Has everything you need for bathroom and some kitchen. This is the place to go if you are redoing or building. Get great ideas in one spot. This is no Big box store. They have knowledgeable employees

Was here for a fund raiser event. Waterplace was closed to customers but the facility was used to stage/hold the event.Lovely area ! Open foot path inside well laid out.so many interesting items for bath,shower, kitchen! Their staff was on hand well identified and very helpful .

I needed new toilets and stopped by the WaterPlace showroom JUST to take a look. First of all, the showroom is amazing. They have functioning fixtures available for you touch and check out, which was incredibly helpful. After talking with Monica, my just looking approach turned into an easy sale. Monica listened to what I needed in terms of product features and price and did not try to sell me on products out of my need range. Monica was incredibly knowledgeable, patient (with my many remedial questions) and was wonderful to work with. When I asked her to provide product costs, I was stunned by how reasonably priced WHs fixtures were. Even if youre just looking, I would highly recommend that you stop by and speak with Monica. You wont be disappointed.

Rudest place Ive ever been.

I wanted an upscale door for the shower in my new home. For whatever reason the staff wasnt very interested in helping my wife and I. I dont know... perhaps we were supposed to dress up before we went there.

The people here are Always polite and nice to talk too. Char is the sales rep I have been dealing with and is very knowledgeable and fun to deal with.

Great collection and amazing customer service. A little pricey but you get what you pay for.

I wasn’t impressed. Very few kitchen sinks on display. The positive stars are for the sales staff, they were friendly and tried to be helpful, but they didn’t have knowledge of market availability or their own products. They tried googling to help me find a sink! Really? I have been googling for weeks and knew exactly what i wanted. Then she thumbed through some outdated stock books. They were surprised at the new options available in the line they carry. Needless to say, I left without a sink and was helped, without google, at another store.

Great place for all your bathroom needs, also top notch products!

WaterPlace , connected to LEEPS in Merrillville IN on Broadway. A plumbing contractor recommended using your company to my elderly parents and it has been nothing but a terrible experience. I am not happy that there was a contract drawn up and after the fact Monica added approximately $225 for crating fees for the tub enclosures and shower doors or they would not be guaranteed. Why wasnt this included initially in the contract? Monica are you a manager? Why is your method of communication only texting? You initially placed an order for the wrong size and model of shower doors. In which the contractor picked up, brought to the home and then realized you didnt even order the right doors. Now you placed a new order for the correct size and model and the contractor goes to pick it up and the item is not crated (which was charged after the initial contract). Instead the box was tattered. My contractor had to fight with someone from your company to view the item unboxed before leaving your property. Good thing he stood his ground because the shower doors were shattered. What a crappy way to do business. They you would have said oh so sorry your responsible for the cost to replace since you took the doors from our business and we dont know what you did to them. You have done nothing but extend the project at my parents and this is despicable. I will never recommend your business to anyone. Instead I will tell them to run! I am going to look into reporting your business for taking advantage of my parents by charging them more money beyond the contract. Then not even having the item crated. Shame on you!

The Waterplace has a huge variety and inventory of kitchen,bath and plumbing items to choose from.The staff is highly qualified and knowledgeable on the components and systems concerns a customer may have and are eager to provide solutions.

Good product nice people

Clean showroom, $$ -$$$ priced. Ordered items took a bit longer to arrive but that was due to the manufacturer.

They have everything you need for a personal bath and kitchen

Takes for ever to receive items.

Nice displays

Very fancy