Company owner argues on the phone with you, used this company 3 times. 1st time they were amazing, no fuss great crew. 2nd time was a disaster, driver complained to drop off place about me, then put the blame on the drop off. When in fact it was the driver saying bad things. This is where the owner argued. Had no choice on the 3rd time it was better, hard working crew did everything in there power to accommodate us. So like any business, they have there ups and downs. Will keep recommending them.

We moved from MA to SC. The team of movers was great and knowledgeable; our neighborhood was tricky to navigate (narrow streets) but they adjusted with a smaller UHaul truck.We had one piece which was damaged in the move and Jamie in the office was incredibly responsive and took care of the repair for us. I would definitely recommend them.

These guys really really are the best of what they do. If you have an interstate move cross-country move Cross county move this company is the one to use.

Excellent, professional, and hard working group!!! I would like to thank Danny and Rick for a terrific job moving my parents to Crossville today!!! Amazing job!!! I would recommend them a thousand times over!!!

This is a great company to work with

I was thoroughly impressed with the service delivered by Lori at Preferred Movers of TN. She answered every question I had oversaw my state to state move. Everyone she put me in contact with was a total professional and my move went so smooth. A heartfelt thanks for making what could have been a stressful time a total breeze.

Great moving company. Very efficient & friendly. Would recommend highly.

Excellent job . The estimated cost was right in line with actual cost. On time both ends.

Awesome very nice guys. Will be calling them again.

Super great people that have their stuff together. Chris is always helpful and accommodating thank you guys for all your hard work and keeping up with my confusion.

This company was contracted to move my stuff from Knoxville, TN to San Diego, CA and they did an amazing job! Nothing was broken or damaged. Per military contracting, they do repack some items in a way that will keep them safe during transport if deemed necessary. So, if your stuff is packaged differently than how you picked it, it’s to keep it safe! Bob Krumpols and Laurie were both so nice and helpful in this first big move for my family. I have also contacted them to ship my car, they are the only movers I would trust to ship across country!

Let me just say how wonderful this company has been for us. Selling, Buying and moving (especially to another state) is stressful enough without having to worry about your belongings. The staff has been so helpful and accommodating. They are going to load our possessions and store them for us until we can move into our house (approximately 2 weeks), I purchased a dining room suite here in Crossville and they went by and picked it up and is going to store that for us too. I cant wait for the next phase of our move and the great service and help we will receive from this company. Thank you so much for everything.

Horrible job moving my 80 + year old parents to Texas. Rude and inconsiderate. If this is your only choice I feel for you.

The guys showed up early! Always a good sign! And they worked their butts off! Thank you Charles, Don, and Austin!

I get the pleasure to work with the company often. We are another agent within the Wheaton/Bekins network. The long term staff at Preferred knows the business very well, takes great care of its customers and is a drivers choice to work with. Unfortunately a couple reviews below are diminishing their stellar reputation within the industry.

Picked up a stack of used boxes. We are going to have the m move us to cookeville

Very good group of guys were very polite and eager to work

I have just finished the worst move of my life this week . Wheaton was subcontracted to unload my container from overseas . Communication was poor, the team showed up 4 hours late and only worked til4:30 the first day with 4 guys. The second day they quit at 3:30 and did not want to come back and finish on Saturday morning. No one on the team could assemble a bed so our children slept on the floor until my wife assembled the beds herself. Do not go near this company!! Abu Dhabi to Nashville 8-6-2016

Wheaton moved us from Cookeville, Tn to San Antonio, Texas. I bought hanging clothes boxes and personally hung my clothes and sealed the boxes. When we arrived in Texas, my clothes had been taken out of one of the boxes, the flaps on the top of the box had been sealed together so that the top of the box was open and the box contained tools from the garage. A weed eater, edger and clippers.We have two vehicles and we drove them from Tennessee to Texas. We were driving down the interstate and I received a call from Wheaton, Friday afternoon between 3 and 4 in the afternoon. The rep on the phone told me that I would have to pay by cashiers check or money order. I advised her that I had planned to give them a personal check. Her reply was absolutely not. Remember we are driving down the interstate, when I asked her what the total charge was for the moving, her reply was, you have been that amount. Now it would have been nice to know this in Cookeville where I could have gotten a check from my bank. No I am told this on Friday afternoon. Anyone who does not know that banks close at 4:00 on Friday and do not open until Monday does not live on this planet. Remember nothing gets unloaded off the truck until they have payment. After I got past the panic of realizing that I do not have a checking in San Antonio, I called my financial representative in Cookeville. She advised me to open a checking account on Monday morning, have the bank call her and give her my account information and that she would then transfer the money into my new account and the local bank in Texas could then issue a cashiers check so the furniture could be unloaded.You do not want to know about the empty cell phone box that was wrapped in FOUR sheets of wrapping paper or any of the other problems. It would seem that their employees are not trained in the proper way to wrap items for shipping them. One of the workers did more talking than working. Had I been one of the co-workers I would have complained to the person in charge. Will I recommend this firm to my friends? You have to be kidding.

Excellent service !!!!