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Advance Auto Parts
1268 MD-3 S, Crofton, MD 21114, United States
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Advance Auto Parts
Comments
Di
Review №1

Had a great experience recently at this locationThey quickly helped me with my requests and assisted me with install. Professional, courteous and prompt service. Store is clean and easy to find what you need. Thank you very much.

Sa
Review №2

They were very helpful! Gave me a free battery check and alternator check.That gave me info for where I had to go next to fix everything. Thanks!

Mo
Review №3

Get customer service !! The salesman came out and filled up my oil for me. Im a single lady yall and wasnt my car. I couldnt figure where it was. Not where it should of been as on my Cadillac SRX. ( the oil stick ) that is ! Then I had to be told how to put in Coolant and When. I had a man for over 26 years that took care of all the car needs. Being a Widow for the past 3 years now...this Mama is learning to do for herself. With Advance Auto Parts Salesmen...Ill have it down in no time👍👍😊 thanks to all the guys who take time out to help us ladies out. Much Appreciated and believe me we pass the word out !!

RS
Review №4

The Crofton Advanced gives next level customer service. Both attendants were very attentive and knowledgeable. I brought my daughters car in and they got me all the way straight. Hooked me up with Oil change pack on sale that gave me more freebies on a promotion. Got 3 items for the price of the one I came looking for. This is my official store now!!

Ma
Review №5

I went in for advice regarding my air conditioning system. They were clueless and told me to go to a mechanic. I went to AutoZone and both gentlemen knew so much more and helped me a great deal. So I wont be going to this Advance Auto for advice, only for parts and items I already know how to find and request myself.

je
Review №6

Service was terrible! As usual, and wasnt well stocked, they are definitely behind Auto Zone! In Service, cleanliness, and available stock!

Do
Review №7

The staff is well trained and I wouldnt think of going to any other auto parts store after spending just 30 minutes at advance Auto parts

To
Review №8

The older gentleman there was very helpful

La
Review №9

Needed to have a battery tested and replaced. Great start who didnt try to upsell stuff I didnt need. Had me on my way quickly.

Pa
Review №10

Wow! Its all I can say. Poor customer service at your Edgewater MD store. Nobody knows what they are talking about serious confusion with online orders. I walked out. I use AutoZone now. I get a much better customer experience.

De
Review №11

Excellent service

Jo
Review №12

The Advanced Auto Parts right on 301 S is pretty convienent. They always have what I need. I even bought a portable battery that was on sale for about $85 and it was worth every penny. The store does have a rust-like smell though.

Ma
Review №13

Had what I needed, staff was great.

Ma
Review №14

When I walked in with my battery I was kindly greeted by Nicholas! He was extremely kind and the energy he had made the experience great. His customer service is on point! I will definitely come back to this location when I need to get parts!

Jo
Review №15

Ordering online was simple and got a good deal. The people here are friendly and knowledgeable. New battery was installed quickly. Very happy with service.

Ja
Review №16

Very helpful staff working here

da
Review №17

The service was great. They made sure I was safe putting my antifreeze in my vehicle and made sure it ran through my motor completely before I left. I was very pleased.

Ja
Review №18

Ask for Mike Hammer at this store. Best salesman and mechanic that I know. He is very knowledgeable and will tell you exactly what you need for any car or truck. He knows how to put things in laymans terms for the weekend mechanic. Great guy, and will go the extra mile for you.

Ge
Review №19

Excellent auto parts store! Wide array of parts and accessories, if they dont have it in stock, they can order it for you. Decent prices, online ordering with additional discounts on your purchases for ordering online.A quality parts store to do business with whether you are a general consumer or a professional auto repair facility.

Da
Review №20

Only went to this location out of convenience about 3 years ago to order a air filter which was not in stock on the floor. The filter was to be shipped to the store, then with a call I would be notified via my cell.It never happened within a week so I rolled up there. Bottom line never received my air filter for my Patriot or money back on my credit card. First time in my life where Ive never been able to get my money refunded or at least the intended purchased item.

Ro
Review №21

Service was great! Young lady, and a large man... Got me in and out quickly.

Ri
Review №22

Always has the parts i need

Ge
Review №23

Great service. The employees are so helpful. Will continue to buy At this location. they helped several times put in batteries, wipers,etc.

Cl
Review №24

The very helpful to help you to look for the part if you dont know where its at are find the part you looking for I recommend Vance Auto they price match

Ke
Review №25

This store has been going down hill for over a month now. I was told this store is not under new management and it shows. No one in the store makes any effort to help you find the parts you need. I had come into the store looking for brake pads and they gave me the wrong ones!!!! Note to corporate hire employees that have knowledge in the auto repair field.

Da
Review №26

Great selection of any auto part you might need, friendly staff, and theyll pull up the code when your check engine light comes on

ta
Review №27

The woman who helped me took the time to come outside to look at my car and made a suggestion as to what I needed. Very helpful

Es
Review №28

Great customer service Shawn is very helpful

Cr
Review №29

Service was good, but not really interested in helping you to fix your car

Ma
Review №30

Great Customer Service! I needed winshield wipers for my car and never bought them before. Guys at Advanced helped me find the correct replacement on their charts and explained the difference between the different brands. I bought a set and then they installed them for me! What a great buying experience!

Fa
Review №31

Just stay away from their Batteries - First battery I got them for my big SUV lasted a year, then they replaced it -- after putting it under charge for 24 hours and finding out it wouldnt hold charge.The second battery? Lasted.......yup...... a year and it too died.Im done with this place. Two batteries in two years? Really? They should dump the outfit thats making these batteries for them.

St
Review №32

The staff was helpful and very knowledgeable

Ge
Review №33

Very helpful people. Had a headlight out and the helped me to replace the light bulb

mi
Review №34

Staff was great. Eager to help out and friendly.

Ku
Review №35

The workers at advance Auto parts were great, they looked up the wiper blade size we needed and even installed it for us!

Ru
Review №36

Awesome location, quick in and out w/parking.

Al
Review №37

Good customer service. Online ordering and pickup can be a pain.

Jo
Review №38

Awesome awesome advance location. Staff is great and interactive and the parts pros are just epic!

JA
Review №39

2nd time in 2 weeks had to return wrong parts

Te
Review №40

Had to make a return of a burned out head light; brought in the receipt and the burned-out head lights, exchanged them on the spot. Boom, done, back driving safely. Thank you Chris!

Ri
Review №41

They are generally helpful to the extent you would expect them to be. Stock in store has matched online so far

Vi
Review №42

Cheaper than the mechanic and always has what I need. The employees are always helpful too.

mi
Review №43

They cool, say hi to shaky

Ra
Review №44

Nice place, helpful people.

El
Review №45

Very helpful and polite!!!!!! Ill go the again.

Da
Review №46

Friendly knowledgeable service. Wont try to up-sell you, just help you find what you need.

Mi
Review №47

I was able to get what I was looking for.

Gr
Review №48

Always really helpful here

Jo
Review №49

Helpful staff, store is kept in order.

Th
Review №50

Awesome customer service!

Ro
Review №51

They didnt have what I asked for making me order it from Amazon

Ho
Review №52

Very helpful.

A
Review №53

Great employees

An
Review №54

Great service

ab
Review №55

Not friendly staff

Ty
Review №56

Great customer service

Br
Review №57

My choice location for going to any local Advance Auto.

Sc
Review №58

Got parts, occassionally answers.

Fe
Review №59

Great

St
Review №60

Itll do.

Na
Review №61

Great

Ka
Review №62

Specular!!!!!!

Vi
Review №63

Parts

Ba
Review №64

That manager is a disgusting treats badly the clients should do it because they treated us badly when we were changing the lights of the work van we ran from the store

Information
15 Photos
64 Comments
4.4 Rating
  • Address:1268 MD-3 S, Crofton, MD 21114, United States
  • Site:https://stores.advanceautoparts.com/md/crofton/1268-state-route-3-s?utm_medium=local&utm_source=yext-gmb&utm_content=gmb-2016-12-29&utm_campaign=aap
  • Phone:+1 410-451-7201
Categories
  • Auto parts store
Working hours
  • Monday:9AM–8PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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