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Byrider Cranston
615 Reservoir Ave, Cranston, RI 02910, United States
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Byrider Cranston

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Ca
Review №1

Such an easy process. I have bad credit but I am trying to rebuild it. The staff was amazing! I even left with a new car the same day! John L. Was fantastic! He was so helpful and easy going as well as knowledgeable and fun to talk to! I love this place and you will too.

el
Review №2

I worked with John and he was GREAT from start to finish. They didn’t have a vehicle right away but the very next day they found a vehicle for me and the payments are MUCH lower than I was expecting!!! The vehicle comes with a 2 year warranty AND they helped me save money on my car insurance!!!!

Re
Review №3

John luongo was very helpful and nice very pleasant man glad I came to byrider

Br
Review №4

Cany was exceptional. He new his inventory and was upfront and honest about all the terms. This is my third vehicle purchased here and I would highly recommend them.

Ki
Review №5

Had an amazing experience with Cany!! I will definitely refer friends and family to him for any new car needs! Easy approval process where I was turned down at other dealerships! Amazing experience!!! Thank you again!!!!

Gi
Review №6

Love the fact that they helped me when I needed the car the most. It’s the best choice I’ve ever made thank you

Ev
Review №7

I had a great experience with JD byrider. Cany was very helpful. He helped me with a payment that is very affordable, and even helped me find the best option for insurance.

Ch
Review №8

I wont be returning. My husband, son and I were walking the lot looking at cars. The man inside the office never came out to speak to us. My son went in and asked if there was someone who could help us with pricing and questions. He directed him to a sign on the wall that listed the car prices and went back into his office. If he cant be bothered to come out and talk to us, then I cant be bothered to return to buy a car.

Ca
Review №9

I was greeted by Cany, salesman, who was wonderful. He took his time to explain the process to me. The finance department was thorough and fair. I left with the car I wanted and it was a great experience all around.

Na
Review №10

I had been here once before and had gotten turned down because of my financial issues. I was determined and got a better job and second time was a charm! John helped me through every step and I was able to get my insurance figured out with his help. Definitely recommend JD Byrider for your second chance!

ni
Review №11

When I tell you John Luongo and the rest of the staff helped us out, they made sure we got in a great car. Thank you so much guys!

Ch
Review №12

Great experience and very pleased with how well staff worked with me to get into a new car!

Va
Review №13

Excellent service... great in helping you meet your needs and getting on the road! Thank you!!

li
Review №14

John L is the best! The process was easy and he got me into the vehicle I wanted! I definitely recommend JD Byrider in Cranston!

Gr
Review №15

Great job, friendly service, and most of all they helped me get a car when nobody else would!! John was amazing at workinng with my budget!!

La
Review №16

John Luongo was great he took care of my mom with everything and has a wonderful spirit

Ci
Review №17

From beginning to end the process was easy & Cany (salesman) was very helpful

Ch
Review №18

John was the best and I’m currently bout to walk out with a new car

GA
Review №19

The experience was easy, and I was treated with respect. Something you don’t get everywhere

Ro
Review №20

It took a little longer than I wood like to fix my car but it was so worth it and they give me a good deal

Sa
Review №21

Amazing! I have the worst credit but John helped put me in a car that day. Thank you to everyone!!! Sorry for my tears haha

Kr
Review №22

John was very friendly and nice and got me the car I wanted fast the same day I came in

Ma
Review №23

Had Mynor issues with my 2013 Dodge Avenger which the mechanic explained we must take the proper steps to diagnose the problem correctly. I trusted the mechanic and believed he knew the correct actions to make. My car is running smooth and I no longer have car issues at the moment. I was very patient and trusted the mechanics at JD Byryder will resolve the issue, they did and I am very happy.

sa
Review №24

Super friendly and honest highly recommend them

Ma
Review №25

So how do i drop my car off on Sunday night because my check engine light is on they fix it and it’s Friday and it’s back on?? This place is a joke. I have had quite a few issues with them. I had to pay 350 for a new key to be made i had to pay 500 for my automatic car starter to be replaced after they disconnected it and wouldn’t reconnect it. And just spent $50 on Monday when i picked my car up. The best part is before i dropped it off i had it scanned to find out why my check engine light is on and it said it was an O2 sensor. So when i spoke to the guy in service i asked him if it was the O2 sensor and he said no it was the temperature sensor. I just had my car scanned again and it still says it’s the O2 sensor. Why was this not fixed to begin with? Did you not scan my car? I do t understand

An
Review №26

Worked with Connie. Was awesome experience. I cant thank them enough for helping us go home with the car we got !

Mi
Review №27

My experience was great, professional employees, I would go back again. Thank you.

Am
Review №28

Very helpful, kind and courteous. Made buying a car a breeze. Thank you so so much!

Er
Review №29

Byrider in Cranston, RI has exceptional service! My husband and I went in with 2 little crazy kids and everyone was so patient and kind to them. Cany is amazing and I would highly recommend him. Were so glad we went to Byrider and got the car that we wanted! They definitely work with you and give you a great experience!

Pa
Review №30

I was greeted by John who was a huge help they got me in a nice car within two hours I highly recommend checking jd byryder if your looking for a vehicle they can help anyone’s situation.

Ca
Review №31

Cany was very helpful in getting this process done, the whole team actually! It was a few hours but well worth the work that it took. Very happy!

lo
Review №32

Very great service, they too good care and got me into the car I wanted. Very happy overall with the bruiser team.

Co
Review №33

John was very nice and helpful. He walked through with me and he knew what I wanted. I have no complaints.Everyone was professional and very nice.

Ha
Review №34

The deal was good and very well explained, John Luongo helped me and made sure I understood everything and helped with any questions I had

Cr
Review №35

John helped so much. He made sure i was happy and got exactly what i wanted. Im so happy i came on here today. Thank you so much. I appreciate it.

Ja
Review №36

Make sure you stop in and see mr cany real straight up guy not gonna b.s you 5 star guy

Am
Review №37

Very nice experience..fast easy approval been a customer for 10+ years .cany was awsome very helpful.

Jo
Review №38

Easy to do, very knowledgeable agents.fast and easy

Am
Review №39

John was amazing and made sure I didn’t leave J.D without the perfect car. I recommend everyone go see John.

Gl
Review №40

Cany helped me through the entire process and was very understanding and helped me get the car I wanted with affordable insurance. Great business

Ru
Review №41

Great place to buy a car...they really do help people get into a car.. courteous and knowledgeable ...nice selection

Me
Review №42

For the most part it’s always been a great experience...no one bothers me and I usually don’t have to speak with anyone other than the receptionist when I either call in my payment or have to go there...

Ra
Review №43

John is awesome & very helpful! i was nervous & had a lot of questions that he patiently answered & helped me with

Fr
Review №44

Good place fast service

Ma
Review №45

Great service. Made things quick and easy

Ro
Review №46

Cany was Very helpful and thorough explaining the entire process to me explaining what can and cant be done he was very helpful in finding the right type of vehicle for me

Ch
Review №47

Friendly service, above and beyond. They deliver what’s promised without the bait and switch or the up sells of the regular car dealerships.Ive bought 2 cars through them and would definitely return.

Ja
Review №48

EXCELLENT SERVICE, THEY WORKED HARD TO GET .ME IN A VEHICLE! VERY SATISFIED! ID RETURN FOR BUSINESS IN A HEARTBEAT!!!

An
Review №49

Cany was very helpful during this process. I’m not the most knowledgeable about the car purchasing process but, Cany was very thorough during my time at JD Byrider

Bu
Review №50

Cany, Antonio and Jack was very helpful thanks for everything!!!!

Jo
Review №51

They were great went in and left with a car very , very helpful

th
Review №52

Amazing people and amazing service. My experience was top notch. The process although long was very pleasant. I would recommend anyone to use this company for a vehicle purchase.

Cr
Review №53

This location is the best!!!!! They’re friendly and very welcoming. I was worried because my credit isn’t so good but they were able to get me up and running in a new vehicle that i love. I recommend anyone give them a visit if you’re in the market for a vehicle and your credit is t that great. Thanks So much!!!!

An
Review №54

Went above and beyond to help me and is the best sales person i have ever encountered. So professional and polite! Thank you so much!

Re
Review №55

Very professional and patient. Very pleased.

DJ
Review №56

These folks are the best. Travelled from Connecticut and Connie had me on my way in no time. I am very happy with my new car and the way I was treated.

Je
Review №57

Excellent and friendly staff. Got me into a car when I thought it would be nearly impossible. Highly recommend.

Me
Review №58

Great experience! We went in at 5pm and drove away with a car at 8pm! We will definitely tell our friends and family!

De
Review №59

Great service. Great vehicle.

ja
Review №60

John Luongo did an amazing job with his service, I appreciate everything! Thank you!!

Jo
Review №61

Great service, professional, fast, efficient, and thorough

Ma
Review №62

John was amazing so patient and extremely helpful. Everyone at this location was pleasant and willing to listen to my concerns. I have been to many dealerships and the sales people are always pushy here at jd they just want to make sure your happy and comfortable. Thanks so much for all the help.

Ka
Review №63

5 star experience with John Luongo ! He made the process of buying a car smooth and stress free! I can’t believe how fast it was! He is the best!! Thank you thank you

mi
Review №64

Went from 5 stars to a 1 star in a matter of a night . We been with jbryder since 2017. We pay off a car and get a new one everytime . This will be the last year . Had this car for 4 months and was told he going to charge 25 dollars for me to drop it off and he going to say it is the antibreaks and give it back . We have the exact same car from them and my fiancé car does not stop on a hill and doesnt move Have an appointment with speedy oil tomorrow and going to pay out of my own pocket instead of deal with these scumbags . You lost a loyal customer when you put my kids in dange in a lemon car !!

Mi
Review №65

John and Anissa were great they helped from start to finish! Very patient and accommodating!Update 3 weeks later. I was sick with COVID 19 and was hospitalized and when I got tubes out of my mouth I called immediately I was about 9 days late, and they refused to take my 2 payments to make it current! I had a block on my registration witch wasPaid 3 days after that after I was told I had a fewWeeks to get it taken care of!’ I was told.they wanted car back!! 2 weeks prior my car was parked at my sisters in law I was picking up my nephews and a tree limb feel on the hood! I know it’s my luck but the problem is I still haven’t heard anything about the insurance check so they are withholding money to fix the vehicle! Let me make it clear I was 9 days late for my down payment, payment!!! The finance company did. It drop me. I could see if I was just ignoring them I was sick with COVID-19

Mo
Review №66

In August it will be 2 years that I’ve had my truck with JD Byrider and the Mechanics are Amazing! Kevin has always given me great customer service and my truck is serviced with the best care I could ask for! Thank you! I appreciate everything thus far!

Ca
Review №67

Kind staff! I worked with the salesman John. They worked with me on prices and down payments. I was hesitant about going to a dealership and financing since I have no credit. But John helped and guided me through. 10/10 recommend

Br
Review №68

I met with Cany yesterday and he made the process so easy! I never felt like I was being pressured and felt like I wasmaking the right decision! Thank you so much Cany!

BH
Review №69

John was helpful, rhoughtful and reasonable. He wasnt pushy like some salesmenVery helpful in hard times! Highly recommend!

Jo
Review №70

Thankfully the car boosted my credit but Ive had problems with my car since purchasing it, and their customer service straight sucks

Mi
Review №71

Very clear and precise place. Very professional

Ka
Review №72

Went in just looking and seeing what have to do to maybe get a car. I am now walking out with a car😁😁

Jo
Review №73

Very helpful courteous staff went above and beyond to help me.

Ha
Review №74

Awesome service! They really went above and beyond to help me find the perfect car and within my budget!!! I am so excited to take my new car out for a ride!!!!

Ch
Review №75

Excellent service!! Would recommend to my friends and family

Ju
Review №76

Got the car I needed with no money, even though my credit is terrible... they explained everything in detail.... Will recommend JD Byrider to my friends and family... If you need a car go see John at byrider. He is the man.. great guy

Ma
Review №77

A very positive experience. They were very professional and worked with me to get a car within my budget.

Al
Review №78

Extremely helpful and I’m so grateful for this man and his actions and what he could do for me. Cranston RI dealership is a 10/10 recommendation

12
Review №79

Very friendly and helpful. Made buying a car very enjoyable! Thank you guys for everything.

Lu
Review №80

John luongo sale consultant love his customer service

Ho
Review №81

My husband and I had the honor to work with John Luongo and the rest of the JDB team in Cranston. John was awesome throughout the entire car buying process! He was knowledgeable, super helpful, and got us into the car we wanted! I will never go to another dealer to purchase a car and I will refer every family and friend to come check out John and his team! I cannot thank them enough for all they did to make this purchase as quick and easy as it was!

Mi
Review №82

It was a great experience all around whether with Israides Flores or Antonio Fernandes. They helped answer questions and give us knowledge to help in the future

Pa
Review №83

Ruin and the team are great

Br
Review №84

I left more satisfied than I anticipated going in. Im very happy with my car.

Sh
Review №85

I purchased a car previously with JD Byrider and had a really good experience. Since my financial situation changed, I wanted to jump on getting a newer car. I have to say this process has been great. I really appreciate John and Steve for making this an easy process. I wanted and SUV and I got an SUV. I could not be happier 😁 I highly recommend working with them!!

Fo
Review №86

I can see why this location gets great reviews; John and the staff there go out of their way to help you get a car. So glad I came here, thank you all!

te
Review №87

Everyone is Great. Quick and easy process and let me go home with a new car. John is very outgoing and makes you feel important. He made sure I go home with a car. So ask for John hell help you out!!!

Kr
Review №88

My wife and I met with Tony for our new car. He was so helpful and personable. I would highly recommend JD Byrider to anyone looking for a vehicle. Thanks for all your help.

Ju
Review №89

This is my second time coming here, amazing service they went above and beyond to take care of my both times. Great experience, highly recommend seeing John or Israides.

Wa
Review №90

No pushy salesmen, explained everything in detail. Even explained what was wrong with my trade-in when I couldnt get the answer I needed from the dealership I took the car to originally to get it fixed. Thanks to Tony and John for a great cat buying experience.

De
Review №91

Great customer service and help.

Re
Review №92

Tony was amazing and he took his time to walk me through everything. I felt confident and comfortable with the whole process. I would highly recommend this company to my fiends and loved ones.

Le
Review №93

Got my first car with John from JD THREE YEARS AGO! Absolutely wonderful experience. Today I’m proud and happy to say I’m driving off with ANOTHER car! They took the car they gave me and used it as a trade in for my new car! Nothing but excellent service from start to finish! Been with these guys for 3 years! May never leave! Thanks John! Incredible.

Va
Review №94

Tony and Anissa were such great help. They really made me love my visit here at J.D Byrider. Thank you for having such great employees. Tony and Anissa thank you so much you both are such amazing people.

D
Review №95

Tony was more than helpful with every step of the transaction. He was friendly and accommodating and I would definitely recommend anyone looking for a great car go see him at JD Byrider in Cranston.

J.
Review №96

John was super great with helping me get my car and giving great info! Thanks so much. Very happy with my choice.

je
Review №97

Tony was very good to us and helped us out with everything. He always kept us updated on the Dodge journey he helped us out very well. he told us not to worry everything will work out I enjoy working with JD Byrider. I work with Tony on the car I bought the first time it was HHR.He did a great job and I pay that car off thats why I came back to you and you guys are very good and honest to us. Thank you for all your hard work and dedication.

Al
Review №98

John at Byrider in Cranston was very professional and honest. Took my concerns about car safety seriously.

T
Review №99

Great service. Thank you so so much!!

Ge
Review №100

John was very helpful and informative. He was able to answer any questions I had. I appreciate the helpfulness of the staff here. Everybody is very friendly and considerate. I would recommend this to all my friends

Information
50 Photos
100 Comments
4.5 Rating
  • Address:615 Reservoir Ave, Cranston, RI 02910, United States
  • Site:http://byrider.com/get-a-good-used-car/cranston-ri-gmb?adsrc=w
  • Phone:+1 401-781-8500
Categories
  • Auto repair shop
  • Used car dealer
  • Car dealer
  • Car finance and loan company
  • Car leasing service
  • Car repair and maintenance
  • Motor vehicle dealer
  • Used truck dealer
Working hours
  • Monday:9AM–8PM
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–5PM
  • Sunday:Closed
Offerings
  • Buys used goods:Yes
  • Oil change:Yes
Payments
  • Debit cards:Yes
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