Me
Metro by T-Mobile
6145 Highway 278 NW, Ste 10, Covington, GA 30014, United States
Comments
Je
Review №1

Taylor was a great representative of what I believe Metro stands for. She was patient and kind, and was sure to handle the merger of my plans with accuracy. She was extremely accommodating to not just myself, but the other customers as well. I second the motion of her being manager for this store, and think Metro made a great choice.

da
Review №2

Shelathia was very nice and helpful as well as willing to help me with my situation.. I will travel 30 miles to receive her customer service.. great job!!!

Ja
Review №3

Very helpful. Fixed my problem quickly.

Da
Review №4

I went to this location to have a line on my account switched from an old broken phone to my new Samsung Tablet. The associate was extremely helpful and had me out the door in just minutes.

Ja
Review №5

This store is amazing, the staff are so polite and have great customer service

A
Review №6

Manager Grant patience and understanding is more than you can ask for in Customer Service. If you go in this location ask for him and the young lady associate knows the business. There were some hiccups and misunderstandings but Adrian understood or mission! want to thank them for assisting our family with the switch! You guys rock!

ch
Review №7

Very nice very helpful Arizon is your go to girl very friendly helpful thanks

Ch
Review №8

Great place.great people.enjoyed my visit.

Gl
Review №9

Misha was very helpful and has amazing customer service she helped my mom find the perfect phone for her needs. She was very friendly. I will be coming back to this location to update my phone

Ma
Review №10

Excellent store, their customer service representatives are very knowledgeable and friendly. They have very affordable plans and the products they sell are of a very high quality. Stop in here and get a free phone and a great plan with no contact. You will not be disappointed!!!!!

To
Review №11

Under staffed, over worked staff! Safety concerns, female should NEVER work alone! Private security guard recommend, I would feel safer knowing employee is SAFE!! MOBILE MAKES PROFITS...SAFETY FIRST!!!!!

Go
Review №12

Bro the worst service ever talking on the phone then just got cut of if you want to know something or Get something call another store

An
Review №13

It was nice

N
Review №14

They make promises they dont keep. I used them for a few years buying new phones regularly till they treated me very shabbily thus last time making promises and then not keeping them. Its called a switch and bait folks when they tell you one price to get you to purchase and once the transaction is through they tell you oh, by mistake its actually double what we told you... And by the way its too late to back out because we already switched your phone to the new service! Guys, here in the USA that is ILLEGAL. Ill never give your company my business again.

De
Review №15

Super awesome employees! Did a great job with me and my kiddos playing around with the balloons.

Me
Review №16

Stopped in here while out of town. I was having a problem with my account. They helped and were attentive to my issue.

Fr
Review №17

No stars...Worst phone company there is. Do yourself a favor and stay away from BS companies such as this. Constantly lying to customers about plans and services, plus changes your service plan without your permission or knowledge.

La
Review №18

Lacks a bevy supply of the phones and slow on acquiring better phones...but the customer service is great$

Je
Review №19

Very helpful and very nice to deal with!

Sh
Review №20

The guy was very nice and patient with us

Do
Review №21

Friendly atmosphere, the ladies there make you feel at home.

Ma
Review №22

They screwed my account up today and then tried to take double the money out of my account. Thats when i got the bank on the phone

Je
Review №23

Customer service was terrible. I went to cricket instead.

Th
Review №24

They were very helpful

Ch
Review №25

They got some descent new phones

An
Review №26

Always helpful

co
Review №27

Did not have a great experience

Ru
Review №28

Awesome

An
Review №29

Great

Information
29 Comments
4.1 Rating
  • Address:6145 Highway 278 NW, Ste 10, Covington, GA 30014, United States
  • Site:https://www.metrobyt-mobile.com/?cid=YEXT%7CGM-BD%7CListings%7CQ119%7CGoogle%7C
  • Phone:+1 470-205-3829
Categories
  • Electronics store
  • Electronic parts supplier
  • Cell phone store
  • Telephone company
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:12–5PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
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