They didnt have enough help took over 4 hours 2 get a oil change, free tire rotation and balancing. I would have gone some place else had I not been due the rotation & balancing of tire from purchasing of tires.

They r normally pretty good. Only reason I gave three stars instead of four is cause I tried to call them several times but nobody wanted to answer the phone. And I know they was still open. I will still continue to use them but not happy about the lack of customers service.

The person I was dealing with did not know what she was doing.

👎

Came to get tires mount

Great place to get your tires, no scams or bull like you get from the other tire stores. You call they tell you the price and what they have in stock and when you get there thats what you get. Unlike other places that lie to you and when you get there they conveniently just sold the tire you were priced over the phone, but for a nominal fee they can upgrade you to a tire they have in stock. Again I love my Walmart no tricks, gimmicks, and always low prices.

Order the tires online set up the appointment and got there they could not put the tires on

Mechanics did a good job in changing my oil and rotating tires. Rides very very smooth. However ... as with many auto centres I have to mark my tires and triple check that they were actually rotated (despite being told at counter they would be). Waited 3 hours for the oil change and when the car was brought around they hadnt rotated tires. Had to check my tires and then ask mechanic himself to please do it, despite requesting it at front counter. Overall, waited 3.5 hours for the service during a time when they werent busy at all.

Great attentiveness & customer service. They served me timely & help me come to a quick conclusion!

Long wait, left store satisfied customer! Met some really nice customers while waiting for tire to be replaced!

Had to get a replacement battery for my car. It was completely dead and wouldnt take a charge. Got quick service at a great price for a 5 year battery. Thanks, Walmart.

Horrible experience. I purchased 4 tires and when I went to pick up my truck, there was a big scrape on the passenger side quarter panel. When I mentioned it to the cashier, she got an attitude and said, are you saying one of my guys did it? I responded, yes, someone did it. She walked away mumbling something as she went to get a man named Scott. We overheard them talking and she said to him, you need to just go talk to him. He then came out and looked at it and said, We dont have anything white that would have done that. What an expected response. At this point I just left, knowing that it would not go well. All I wanted was honesty and an apology. My truck is not pristine, it is a matter of integrity for me. Please save yourself the trouble and pay a little extra for good service and honesty. From now on I will take pictures of my vehicles when I drop them off anywhere. I cannot believe what customer service has come to. Thank you for helping me to Live Better, Wal-Mart.

They were very helpful. They also have good prices on tires. Did not have any problems with rudeness like others have claimed. Maybe it depends on the day. Seems to be the best place in the area for tire related issues in terms of price and urgency. Had to order the tires in and hopefully they arrive next day. I reccomend

They need a little more help. My husband had a very long wait and no customers was in there getting their car serviced.

Went for oil change this visit. Only one person ahead of me. So I went into the store to do some shopping. Before I knew it 2 hours had passed and they had not paged me back to auto. Okay, so I went to check on my car. I ended up waiting over an hour more and nobody could tell me why my car wasnt ready! The oil change was fine as always, but the time it took was ridiculous!

Tried to call them, phone rang for a minute and a half before I heard someone pick up the phone and instantly hang it up

Good people at the counter. Was a quick oil change.

The only problem is waiting it took 3 hours to change 2 tires and oil the staff is freindly

My husband went in with a trailer tire he had to have patched today! His trailer is used for his business and it had to be repaired asap. He arrived with 20 minutes before they closed. No other customers were there, he told them what he needed and the person behind the counter looked at the clock and said umm we close in 19 minutes my husband said that was plenty of time to have a patch on the trailer tire. The person then called another lady to the front who said that they close in 20 minutes. Poor customer service.

Listed as open but closed

Good price slow service

Trip in and out today took less than 1/2 of a hour people were helpful and very nice will be going back if my car needs work.

Great mechanic, but no one at the counter most of the time, and constant beeping that never stopped

Travel a lot for work and have to get my oil changed all over the country, WalMart is always a convienent and easy place to get it done. However, I wouldnt waste my time this dump!! Lazy mechanics and an even lazier shop manager. Lazy people cut corners and look for the easiest way to get something done, why would anyone have them work on their vehicle?

Tire repair quick. Ambers customer service excellent

Last time I went over there got it change they didnt put enough oil because I lost a lot oil almost ruin my car I dont know I want go back unless they got better

I always getting air in my tires and they are nice to me

Ordered tires on 04/15 told they would be ready for pickup on 04/18 today is the 20th no tires yet you quickly got my money. Nobody has answers cheaper isnt always good. Walmart you suck never again. Run dont order tires run run

Some employees were extremely rude and not compassionate at ALL! The mechanics do great work, though, to their credit!!!! Will definitely be goingto the Conyers location, definitely not this one!!!!!!

Great customer service at the desk in the auto department

Staff is helpful. Usually a wait even for a small service

Had to remind the sales person that the customer is always right no matter what he thinks

Very nice was fast and polite

Good prices and service

. What is season 5 stars does the girl behind the counter was not very nice in Automotive and you always have to go for my walk anytime you go to Walmart

Just ok dude to the lack of customer service skills they use.

Nice and friendly ppl.

Good deals on tires and wheels.

The technicians working on my car really knew what they were doing

Great auto service

I love the service I get there

Service was kinda slow but they were busy. Didnt not like the care they took for my rims....lugs torqued down to hard and scratches on my rims

Front desk clerk literally told me the mechanics didn’t have time for a single tire change. Didn’t offer any other services or times.

The would not recommend anyone buying tires from Walmart

🤣😂🤣😂Goodness.....

Wife waited two hours for them to rotate her tires then they called her back there and told her they couldnt do it because tires were too thin. Then it took them 30mi to get her keys back. The employees were rude and disrespectful to her. I had bought my tires many times at Walmart but I wont do it anymore.

Took a little bit of time but got what I needed

I always like Wal-Mart!

Dont let them touch your auto.

Needed to get a tire fixed, slow leak. Tire was repaired while I shopped. Service techs were professionals and friendly.

Dont expect a speedy oil change or anything for that matter but for the most part they put the gooey stuff in the right hole

Fast oil change

To slow of service.

Got what I meeded

Glad theyre open on Sundays

Quick service

Good Service

Terrible service

Need more working there

Excellent service

Awesome

Love it

Fast

I called just to inquire about some new tires for my 2007 Dodge Charger. After associate answered the phone, I was immediately put on hold and left there for 25 minutes. I used my husbands phone to call the store several times while we were driving and no one ever answered, after finally getting through to the main store number, I asked for a manager. I was never given a manager, but store associate said a manager was going to go back and check to see what was going on, mind you I’m still on hold and can hear all the conversations of other customers back there. So I actually hear the manager or whoever go back and speak with them about calls not being answered and me being on hold. Finally associate comes to the phone after 25 minutes and ask how can I help you. He does apologize and said he was busy. While I was on hold I called several other Auto Care Centers and Tire companies and they all answered and provided answers to my questions. Walmart was the only store that put me on hold and left me there. I shop at Walmart all the time and some of the employees know me and are very pleasant, but the Auto Care Center needs to retrain them on customer service.