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Vision Specialists of Council Bluffs
2514 W Broadway, Council Bluffs, IA 51501, United States
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Vision Specialists of Council Bluffs
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Ha
Review №1

LOVE LOVE LOVE this place !! Council Bluffs location is awesome. Never thought I would appreciate a really good eye doctor. They are very thorough with the examination and explain each exam with great detail. I learn more about my eyes in one appointment than I had in 10 years of visiting other eye doctors.

Bi
Review №2

I have been a patient of Vision Specialists since moving into the area several years ago. I was extremely fortunate enough to see Dr. Epley on my first visit. I was a 110% satisfied with her knowledge, her thoroughness, her explanation of any questions but mostly her caring and friendly demeanor. She has always made me appreciative of the care she has given. I recommend her to all my friends and family. I recently took my 84 year old mother to Dr. Epley and she was well pleased.All the staff there are extremely helpful and pleasant from the receptionist to the optical department staff. They’ve been accommodating with my difficult work schedule in scheduling my appointments. The optical staff were patient and very helpful with choosing frames and ensuring proper fit. I will be a lifetime patient!!!!!!!

Me
Review №3

Dr. West did a fabulous job with walking me through what was all going to happen during my eye exam. She explained my results of my tests in ways I could comprehend and gave me a multitude of options to correct my eye problems. Everyone at the office was very friendly and attentive. Will be continuing to doctor here and will be taking my family here as well!

Jo
Review №4

Recently purchased new glasses – customized frame and lenses. Great working with Julie. She was aware of my concerns and was very patient with me asking numerous questions. She explained everything along the way and made me feel I made a GREAT DECISION in getting my glasses from Vision Specialists.

Sw
Review №5

Had my annual exam yesterday and seen Dr. B she was amazing and very knowledgeable she answered all my questions and made me feel at ease, best part about it is they got me and my daughter in at the same time even though we had separate appointments! They go above and beyond Julie was very friendly and helpful when finding a new pair of glasses for the both of us highly recommend Vision Specialist

Ka
Review №6

Just had my first appointment today, and everyone was so wonderful! I felt so comfortable. Dr. West and her team are very knowledgeable! I highly recommend them! I couldn’t have asked for a better experience. I’m excited for my new glasses to arrive! Shout out to Julie for helping me find the perfect pair.

Ad
Review №7

I highly recommend seeing Dr Bruegman at Vision Specialists! My appointment was easy to schedule and on time. She was very friendly and knowledgeable making my eye exam quick and painless. The staff are all very helpful and they had a great selection of frames and contacts to chose from.

ja
Review №8

Dr. Eppley was fantastic explaining the different options for lenses and glasses for my sons astigmatism. He took time to explain the condition to him.Julie was awesome at helping him find glasses that looked good and would be durable for a teenager. They even stayed late without rushing our decisions.

Le
Review №9

I loved everything about my visit. It was the most extensive eye appointment that I have ever had. They took the time to review all my results and options and the no pressure sales was the best.They allowed me to make the best decision for my eye care.

Be
Review №10

Always a positive experience here! Dr. Epley is thorough, caring, and such a great provider. This visit I did the custom design frames - what a fun experience!

Ti
Review №11

Every visit I have had at Vision Specialists has been easy, comfortable, and friendly. From the front desk folks (who are welcoming and efficient) to the doctors I have seen have made a positive impression on me. The doctors Ive seen have been knowledgeable, friendly, easy to talk to and have made my visits just very pleasant experiences.

Ma
Review №12

Dr Epply and staff were great professionals. Got me in and was seen in a timely manner. Dr Epply answered all my questions and gave me options and helped me decide what I needed. Thank you for great customer service.

Do
Review №13

Dr. Epley and her staff were very friendly and thorough during my appointment. They explained every procedure and took their time during the exam. Their equipment was very modern. I left feeling very confident and informed and I had received excellent care. Thank you Vision Specialists.

Ka
Review №14

I was a new patient and saw Dr. West, and everybody was so laid back and friendly!! I felt so comfortable and all the staff was SUPER helpful with my budget with my glasses and contacts!! I definitely recommend Vision Specialist to ANYBODY!!!!

Mi
Review №15

Dr. Epley and her staff were very friendly and very thorough during my appointment. They took their time and explained every procedure during the exam. The staff assisting and helping pick out new frames was very friendly, knowledgeable and helpful!I received excellent care.Thank you Vision Specialists.

Re
Review №16

I love this place. Everyone was so personable, friendly & made you feel like you were important. My doctor was very thorough and helped me understand any question I presented to her. I would suggest all my friends to go here.

Ri
Review №17

Great service and a knowledgeable staff. Amazing selection of glasses

Co
Review №18

The best eye doctor Ive ever had works here. :)

WY
Review №19

I WISH there were more stars to give this business! I KNOW that I was given a blessing and gift from above when selecting this business to get an eye exam and getting lenses and frames. I have a serious and major disease that annihilates my immune system. I cannot even get vaccinated. After calling ONE time and explaining my needs due to my health condition, this establishment went the EXTRA mile for me to feel SAFE and comfortable. From the front desk to ALL of the wonderful women I met today, it HAS GIVEN ME FAITH IN HUMANITY again which is hard to find these days.The caring and understanding I was given today from EVERYONE was nothing short of AMAZING and FANTASTIC. I couldnt have asked for a BETTER experience! My sincerest gratitude goes out to EVERYONE I had the blessing to meet today! Thank you from the bottom of my heart!

Za
Review №20

Julie helped us find the perfect pair of glasses for our 1.5 year old. she made our experience feel verypersonal.

Co
Review №21

I am very pleased with every visit I have with Dr. Epley at Vision Specialists. Dr. Epley is very thorough in explaining any eye problems I have had in the past as well as explaining what she is monitoring going forward. All of the staff at Vision Specialists have always been very friendly and welcoming. I would highly recommend Dr. Epley for your Vision needs.

Bu
Review №22

I love going to this office. Dr. Epley is an amazing doctor who is not afraid to talk to you and answer any of your questions! I also think it is great that she treats you with respect! Will continue to come back for all my vision needs!!

Br
Review №23

Excellent service, beautiful atmosphere and building, and superb staff and doctors! A great experience and vision consultation with knowledgeable and friendly staff/doctors, providing a thorough review and explanation of every aspect of the exam, with a touch of modern amenities. Both Dr. West and Vision Tech Becky were extremely friendly and provided detailed information on my exam and eyes. Recommend for any vision needs!

Be
Review №24

This is the place to be totally confident you are getting the BEST eye care. I have gone here for many years. Their expertise never fails to amaze me. Great assistance with choosing your frames and all else related.

Br
Review №25

Staff was very professional and very friendly! Got us in and out in a timely manner and thoroughly explained everything they were doing throughout our appointment.

Be
Review №26

Jocelyn from Dr. Epleys office was great! She went above and beyond helping me, thank you so much Jocelyn & Dr. Epley !

Da
Review №27

If youre in need of new glasses or just a checkup look no further. The friendly staff at Vision Specialists will gladly hook you up from start to finish and can happily answer any questions you may have. Each member of their team conducts themselves of professionalism and has a bubbly personality, it really makes each visit a great one!

Ji
Review №28

I love this place.Ive tried going other places, and they never get my script right, nobody gets my script right but them. Great staff and excellent Doctors. Highly recommend!!!

Ka
Review №29

I am recently retired and a new patient and had the best experience ever with Dr Epley and worked with Julie choosing the right glasses!! She was so honest about what style looked best on me and what lenses I needed for my eye problems. Even my husband agreed with everything she said!!! In all the years of wearing glasses I’ve never experienced such a warm caring drs office.

Ca
Review №30

I absolutely love Dr. Epley and her team! They are so patient and explain every procedure as they go! The team who measures you for glasses, make sure you are 100% satisfied before they place an order! Absolutely phenomenal experience!

Am
Review №31

My experience at Vision Specialists was wonderful. All of the staff was courteous, friendly, and knowledgeable. I would highly recommend to anyoneneeding an eye exam and/or corrective lenses. Professional from beginning of appt. until the end.

Dy
Review №32

This is the only place Ill get my eyes checked. Dr. Robyn is top tier and Dr. Kate is so good as well that Id be willing to drive way out to her location in West Omaha just to have her check my eyes. Shes truly the best of the best. You can not go wrong at either location. The Facility is very nice and service is top notch. Highly recommend.

Mi
Review №33

Dr. Epley and her team at Vision Specialists were very professional and courteous. All my questions were answered and very satisfied with my appointment. I would recommend Vision Specialists for all your eye care needs.

Ja
Review №34

Dr. Katie West treated a surface wound on my eye. I was in excruciating pain and was unable to see for about a week. The receptionist was kind and got me in immediately. Katie followed my progress and pain level very closely, and was aggressive with treatment. I felt confident having Dr. West due to how thorough, knowledgeable, professional and empathetic she was during such a stressful time.My son also goes to Vision Specialist. He always has a wonderful experience and actually likes going to his eye appointments! Very kid friendly!Can’t say enough positive things about the staff at Vision Specialist!!

Wi
Review №35

Amazing staff and friendly environment. Would recommend it to everyone!!! You won’t regret it going there!

Ma
Review №36

Great visit today with the staff and with Dr.Epley.Would recommend this business and give them a star 5 plus. Helpful and caring.

Ky
Review №37

The place was awesome. The staff are very nice and patient. I really dont know what else to say. Im pretty speechless since everything is really good and they do have varieties of glasses you can choose from that will match you. I recommend this place to everyone.⭐⭐⭐⭐⭐

An
Review №38

First time visit and they earned a loyal customer. Very friendly and professional. I’ll be recommending to family and friends.

Ta
Review №39

Absolutely love Vision Specialists! Everyone is so helpful there!

Kr
Review №40

I absolutely love Vision Specialists. The whole staff is so helpful, and are always smiling! Dr. Epley is fantastic! Can’t say enough about this place!

Ha
Review №41

All the staff was so sweet and considerate of people’s comfortability and preferences with covid I’m so glad I found this place I never want to go anywhere else!

Ho
Review №42

I dont even have words for how amazing Dr. Epley is. I was born with significant complications regarding my eyes and Dr. Epley goes above and beyond to get me to the highest functioning level she can. She even called me once out of the blue to ask permission to share my records with a special surgeon who might be able to help me more which was so great I mean how often does your Dr.. randomly call you with an idea on how to improve your life.. She is kind and caring and always keeps me informed about my care plan. All of the staff at vision specialists are the best care team I have ever had the pleasure of working with. I live in West Omaha and I an happy to make the drive to Council Bluffs because I know I am receiving high quality care.

Ju
Review №43

It has been a very long time since I had my eyes checked and new glasses. I was looking for a new place, the last one I had a bad experience with. I found Vision Specialists. Let me tell you... they are all AMAZING! Very polite, friendly, and explained things so you could understand. Once the exam was done I was greeted by a wonderful woman named Julie. She was going to help me with the choosing of the new frames. I am not the best at picking frames out and because of COVID would couldnt have a friend with to help pick. Julie was AMAZING! She was very truthful and honest when I asked her for her opinion of different frames. She was very patient with the choosing of the frames and the final ordering. They said it would be about two week for the glasses to come in, they were in a week later! Super fast. So if you are looking for a new place for glasses or eye doctor I HIGHLY recommend them!

Ch
Review №44

Dr. Epley is the most caring, down to earth, and enthusiastic doctor I have ever had. She, and her staff, make the process of getting your eyes checked and fitted for new glasses actually fun! I recommend them to all my friends and family.

Ca
Review №45

Julie was an awesome help. She really helped me pick a nice pair of glasses.

Wi
Review №46

I really like the people who work here. Everyone is so very nice, engaging and genuine. Julie is the one who just helped me choose my new glasses and she was very patient, accommodating and funny. She genuinely seemed to care that I take my time and find the pair that I would like, and she was willing to help me do it.If I could give 10 stars I would.

Sm
Review №47

I came in to see if they could help me correct my vision enough to pass the vision portion of the cdl test. I ended up finding out I have a condition and they helped me find a place in Omaha to look into it, but still tried to help me with my vision enough for the cdl. Extremely friendly staff and doctor who go above and beyond to make sure youre taken care of. Places like this are hard to find, thank you!

Jo
Review №48

Julie was amazing helping me pick out glasses, I felt really confident with the info she provided

ma
Review №49

After trialing eye doctors in multiple states and continents, today Dr. Kate and her team of vision superheroes applied their cutting edge subject matter expertise, intellect, interpersonal skills, energy, and charisma to properly diagnose and treat my condition that has persisted for nearly three years. Dr. Kate and her team were holistic, preventive, and noninvasive, and as a result I know I am seeing this review as clearly as ever.My experience at Vision Specialists of Council Bluffs was truly magical. I am extremely grateful, and I give the team there my absolute highest recommendation and a MINIMUM of FIVE STARS.

Ch
Review №50

Superb experience. Dr. Epley and her team are knowledgeable, friendly, and explanatory; the whole experience is comfortable and easy.

Jo
Review №51

The whole experience was great and the people are amazingly helpful

Li
Review №52

This eye doctors office is wonderful and friendly and can help with any eye issue you might have.

Mi
Review №53

Had another great experience! A+ service!

Ma
Review №54

I highly recommend Vision Specialists in Council Bluffs, Iowa. Dr. Epley and her team do a wonderful job. I had professional and comprehensive care as a new patient today. The facility is very nice. I felt like my eye exams and my one on one consultation with Dr. Epley were so thorough and educational. Picking out frames went very well with assistance from the staff. I’m giving them five stars as a very satisfied new patient.

Ci
Review №55

Love both of the doctors that I have been to here. Very friendly, not rushed to get you in and out. Always willing to try something new. Also, the ladies helping fit the glasses and getting things ordered are so friendly!! I would recommend this place to everyone!!

Ka
Review №56

If I could give them more stars, I would! They are the best!

Er
Review №57

Dr. Epley and her team are amazing! Everyone is so kind and helpful. Dr. Epley was very informative and listened to all my concerns. She took her time and explained everything and made sure my new contacts fit correctly. They also had lots of frames to choose from and Terri helped me pick out a really cute pair. I highly recommend Vision Specialists of Council Bluffs. I had a hard time finding an eye doctor after moving to the area and now Ill never see anyone else!

cr
Review №58

DEB was my person...she was great and honest with helping me pick out my glasses. I would never go to another eye Dr again. This place is the ABSOLUTE BEST. Ive loved Dr. Epply since day 1...i got to meet Dr Kate...oh my its a toss up...nope i LOVE THEM ALL....SARAH TERI DEB ....and the ones i dont even know yet

Da
Review №59

From beginning to end my eye appointment was very pleasant. The whole staff is very nice and helpful. My new glasses look great on me. I cant thank you enough.

Ca
Review №60

I have been going to Vision Specialists for years and am very pleased with them. They are extremely qualified and everyone is so pleasant. They explain every thing thoroughly and make you feel that your eye health matters to them. I am having cataract surgery this week and Dr Epley will be able to do all my post op appointments. I am happy about that as she is just a few blocks from my home.

Sa
Review №61

Very nice people and doctor is great at what she does!!

Ja
Review №62

Great, friendly people and great selection of frames!

Ke
Review №63

Absolutely love Dr Epley! We have gone to her since my daughter was young and will continue to

An
Review №64

Just leaving a review since I just got my glasses back. I had not been to an eye appointment since they moved to their new place. I went last Monday. Everyone was really nice and very polite; was greeted as soon as I walked in. The office is very modern in appearance with lots of room, very professional and welcoming. The technician was engaging and explained everything great (also went faster when she realized I was keeping up with the info, sometimes they can kinda drag on and on...) The doctor also was wonderful. She explained everything very well and didnt use a lot of high scientific speech. She was very down to earth, realistic and up front. I got my glasses in less then two weeks. Julie was up front about what to expect from my new neurolenses and very pleasant to talk to. 10 out of 10!

Te
Review №65

Been a patient of Dr. Robin for several years. She truly cares about her patients and their eye health including their whole health. The entire team is professional and heart warming with all patients. My family considers Vision Specialists our family’s eye care professionals.

Ke
Review №66

We have been going to vision specialistSince they first opened. Dr. Epley is great. She is sweet, compassionate, builds relationships with her clients, has a great staff and always a clean facility. Definitely recommend!

Ci
Review №67

Been going to Vision Specialists for several years now. Great experience wouldn’t go anywhere else.

Br
Review №68

All of the staff were super friendly. The Dr. was very professional and helpful. The whole experience was better than Ive probably ever had at an eye exam and contact fitting. I would definitely recommend checking them out.

Pa
Review №69

I can not say enough great things about Vision Specialists! Dr Epley is the only eye doctor I want to see. She is knowledgeable, kind, fun and caring. She listens and gives educated responses to all questions and concerns. Like attracts like and so it is not surprising to me that her staff is just as kind and helpful! Council Bluffs is very lucky to have such a great group of people giving great service!

Pe
Review №70

Dr Elpley is the best!! We have always had a very positive experience with her!!

Am
Review №71

We have been going to Vision Specialists in CB for years. The service is excellent and Dr. Epley is amazing. The staff is friendly and helpful; there were insurance issues that came up recently, and they have gone out of their way to work it out. I would give them ten stars if I could!

la
Review №72

They are super helpful and make sure you understand everything and that all your questions are answered. My husband was super nervous as this as all new to him but they made sure all his questions were answered. We will not go anywhere else thank you to Dr. Kate and Julie for all their help.

Ka
Review №73

Everyone we encounter at Vision Specialist are so kind and helpful. This was the first time my son saw Dr. Dayna and she was so nice and informative. Everyone takes the time to explain the process of the exam to my child and makes us both feel very comfortable..

Al
Review №74

Love this place! Very friendly staff and doctors. They seem to genuinely care for how you are doing and how youre adjusting to getting a new pair of glasses. I had been having headaches and neck pain due to what I thought was TMJ issues but after speaking to the doctor they let me know that my issues could be related to needing glasses. I got an awesome pair of glasses with a super cute affordable frame and I love them. Love this place. 5 stars from me!

Er
Review №75

The staff at the council bluffs location was knowledgeable and courteous, and the service was very prompt. Julie went over my final options with me and she found ways to give me the best options and save money. 10/10 would go again and recommend to a friend.

Ro
Review №76

Vision Specialists on West Broadway in Council Bluffs, Iowa is by far the best place I have ever had prescribe my lenses. I see things in a detail I have not been able to see since 1994. I never knew what I was missing until I had Vision specialist do this latest vision check up and received my new glasses. WOW. The staff is wonderful, the nice lady that adjusted the frames to my face is outstanding. Dr Robyn Eppley is truest the best I Optrician I have ever had. Their equipment is modern and top of the line. Prices are very fair and the experience was pleasant. The results have me raving about what a difference it made in my life.

Ju
Review №77

Dr. Epley is a pleasure to work with, she is professional, patient and answers all and any questions or concerns. Highly recommend Vision Specialists!!!

Di
Review №78

Dr. West answered all the questions I had for her, is really kind and left me knowing I was in good hands. I recommend Vision Specialists, my new go to

Co
Review №79

Very generous and friendly environment. Made my first time getting my eyes checked very comfortable and relaxing.

Ro
Review №80

Ive been seeing Dr. Epley for years now. Ive always had an amazing experience. She is thorough, listens to your issues nd does her best to ensure she meets all your vision needs!

Do
Review №81

Dr Epley is amazing and so sweet. I got glasses and my Tech Julie was super helpful

Da
Review №82

The doctors for great exam went well friendly staff great prices they even offer you a bottle of water for free

Ta
Review №83

Great help picking out glasses

Ti
Review №84

This was my first visit to Vision Specialist.The staff and doctors were very friendly and my eye exam was very thorough using the latest technology. However, I feel the prices are very expensive compared to other places Ive been to.

Be
Review №85

Went for my first visit today and feel everyone there was very friendly and professional. Dr. Epley was very friendly, professional and helpful. Love the beautiful office. Best exam ever.

Br
Review №86

I have been going to vision specialists of council bluffs for years I could not ask for a better eye doctor everyone there is very noce and helpful

Jo
Review №87

The entire staff is wonderful. Highly recommend Vision Specialists.

Pa
Review №88

I absolutely LOVE Vision Specialists! They have the best eye doctors and staff! I will never go anywhere else!!

Sc
Review №89

I am a repeat customer and am very happy with their services. Dr. Epley and Julie (their eyeglass specialist) did great with my wife and I.

ch
Review №90

Very polite and the place is taken great care of

Am
Review №91

I love Vision Specialists. They take such good care of you all the way around. Robyn does such a great job explaining everything regarding your exam. I am still getting compliments on frames I got last year!

Ki
Review №92

Friendly staff, the latest technology and great experience choosing glasses with Julie! I drove 30 miles from Elkhorn, NE and wouldnt go anywhere else! Dr. Epley is amazing!!!

Ma
Review №93

I developed vision issues a few years ago and starting visiting VSCB at the recommendation of my wife. We are both exceedingly happy with the quality of vison care we receive and the amazing office and retail staff members including Sydney and Julie, just to name a few! The selection of frames and vision products is terrific and I always walk out with amazing looking glasses.

Ja
Review №94

Nice people,beautiful new office, the female optometrist is thorough and efficient. I had bought new frames & lenses,which I paid for in all cash the day I picked them out. Few days later,a friend told me they paid $100 less than I did for 2 new pairs of prescription glasses...so that sucked. When I picked up my new glasses,the nice lady helping me told me I should of gotten a discount for paying in cash,for paying it all upfront & another discount I cant recall.

Ci
Review №95

I had a great experience Dr. Kate Holthaus and Deb were awesome!

Te
Review №96

Had such a positive experience! The whole family went here!!! Totally recommend Vision Specialists!!!

Me
Review №97

Everyone here is very friendly, helpful, and the Dr. is knowledgeable and stays abreast of new information and technology. Thank you for a pleasant experience everytime!

Je
Review №98

Dr Epley and her staff are always so kind and helpful. I have never had a bad experience there. I highly recommend this office.

De
Review №99

Very pleasant ,great atmosphere an willing to help you

St
Review №100

They really made me feel comfortable and they made the process very smooth and seamless.

Information
100 Photos
100 Comments
4.8 Rating
  • Address:2514 W Broadway, Council Bluffs, IA 51501, United States
  • Site:http://www.vsofcb.com/
  • Phone:+1 712-322-3097
Categories
  • Contact lenses supplier
  • Eye care center
  • Optometrist
  • Sunglasses store
Working hours
  • Monday:8AM–5:30PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:8AM–7PM
  • Sunday:8AM–7PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Planning
  • Appointments recommended:Yes
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