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UScellular by Cellular Advantage
2015 W Broadway, Council Bluffs, IA 51501, United States
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UScellular by Cellular Advantage

Comments
Ma
Review №1

Jose was absolutely amazing! Went in for our upgrades and got us in and out in no time! He had an answer to all my questions. Overall he was wonderful!

Di
Review №2

Great so helpful he helped me so much great guy thanks so much

He
Review №3

I WOULD SAY ZACK IS TRULY AN AMAZING BUSINESS MAN. HE STAYED CLOSE ENOUGH TO DETAILS SO I COULD UNDERSTAND EVERY POINT OF SALE. THNX AGAIN FOR AN EXCELLENT JOB.

Ma
Review №4

Zach was helpful and polite. He made my transition go smoothly. I did it online too and the process of clearing that and assigning me service was top notch. I hope anyone who chooses us cellular will go to the location and see Zach and his coworkers. You will not be disappointed.

St
Review №5

My son Josh and I was looking for a new phone provider and Im so glad my son chose US CELLULAR.. Zackary was great he made our transaction easy and I recommend this phone company to all my friends & family.. please see Zackary on Broadway in Council bluffs iowa..

Ch
Review №6

Zach was very patient with me and he answered all of my questions thoroughly, and I was very grateful he helped me figure out which phone would work for me, I was very pleased with everything I experienced at US CELLULAR thanks to Zach God bless 🙏

Do
Review №7

Jose and Zach did a great job.I had to go to the store on 2 different occasions.Recieved help from both gentleman they were very knowledgable and helpful

Sa
Review №8

Zach was professional, kind and patient. He took the time to lesson to me and was able to help me pick out a phone that works for me.

Ma
Review №9

He did a good job on getting me everything i needed thank you

Sa
Review №10

Jose went above and beyond to take care of everything. Very nice guy. Great customer service.

Er
Review №11

I had to get a new phone and since I did I’ve had nothing but problems . I wish I had gone somewhere else that day . Before this I was happy with everything and now I hate US Cellular

Se
Review №12

Great service, great care.

#k
Review №13

Zach has great Customer Service skills. He s polite and knowledgeable.

Mi
Review №14

I cant say enough nice things about this guy he was awesome!!!

Ja
Review №15

They were very helpful switching everything over from my old phone to my new phone. Answered all my questions.

Do
Review №16

I was helped by a gentleman named Jose who was very knowledgeable and able to answer all my questions. He was helpful in picking a phone out and getting everything switched over and turned on. Very satisfied with the service that was provided.

Kr
Review №17

Gillian took her time to explain everything in a way I understood. She didn’t make me feel rushed at all and went above and beyond to help me.

Mi
Review №18

Latest 5 G heartache....it took some time, but our phone is back in order...

De
Review №19

Kayla was great helping us make changes to our account & get setup with new phones. She is very thorough when teaching her new staff members as well. FABULOUS CUSTOMER SERVICE! 💯Customer satisfaction was her priority.

Cr
Review №20

The whole process of getting a phone has improved tremendously! I was lucky enough to have Lindsay working with me that particulars evening. She knew how to find everything I needed as quickly as possible. I used to dread all the time it took to upgrade. I know the whole electronic upgrade is a company thing, but if employees dont know how to navigate the system, it still takes a while. Lindsay just zipped through it all like a natural! Thank you so much!Edited because I misspelled Lindsays name.

Ja
Review №21

All questions answered. Monthly phone service. Best phone service in 14 years. Works in all the areas I go into with in 600 miles of my home. East west. South. I am Not going North. Best priced I have had in 14 years.

Am
Review №22

Decent service for the most part, but I believe some staff needs better training. Some of the staff could not answer simple billing questions without calling the customer service number, which I couldve done myself. However, if Latika is working you will get exceptional service. She was very knowledgeable about the service, billing statements and products that are offered. I think the rest of the staff should be just as informed as she is!

CI
Review №23

April presented a professional Lee friendly and courteous service for m She was very knowledgeable about the products and always ask her permission to handle simple transactions while completing min

Mi
Review №24

Never had an unpleasant experience here .....everyone has always been very helpful and friendly

Ni
Review №25

Got awesome service!! I shattered my phone and could not go without! John stay past closing time and was super nice and patient with my son as well! ( it was past bedtime ) big thanks to John and Kayla!! I love my new iPhone 7 😍😍

Ed
Review №26

Gustavo was professional and did everything he can to ensure I got the best deal he could. Will definitely recommend to all friends and family go see him and make the switch.

my
Review №27

Great people there and very helpful

Al
Review №28

Great place to get your phone Ive been with them about a year or so.

Ma
Review №29

Both girls did a great job in helping me replace my lost phone ! Great job !!

Sa
Review №30

Very helpful abd polite staff. They answered all of my questions and were extremely helpful.

tr
Review №31

They were able to answer all my questions and get me what I needed

Fi
Review №32

Been with them for 2yrs. Great cell phone provider

TB
Review №33

Keith was very pleasant to work with and did a great job of helping me with my us cellular services .Thank you again Keith .SincerelyToby MacFarlane

Co
Review №34

I preface this with being a USCC customer for the last 10 years. It used to be great. I didnt mind going to the store because they took care of the customers. And I think the staff still do but the way USCC has done business has changed and it just isnt the same. But just this location has great staff that are willing to do what they can for their customers.

Su
Review №35

Thanks Ethan you were a great help we appreciate you very much!

Sh
Review №36

Hannah was great and helpful and just great to talk with while in the process of upgrading my phone!

Vi
Review №37

Very helpful with setting up on a new phone great business employees want ou of their way for me

Sl
Review №38

Hannah was awesome very helpful answered all question even if some were dumb

Ka
Review №39

People not trained to know about the phones & service.

Je
Review №40

I had to get a new phone while out of town and couldn’t have chosen a better location! Very friendly and helpful staff!

Ma
Review №41

Switched to Sprint in January...worst t decision ever for cell phones. I miss your network! As soon as i pay off these phones. Ill be back!!

Co
Review №42

Good follow up after initial purchase.

Ri
Review №43

Had some issues with my phone. Got them fixed in no time.

Kr
Review №44

The woman in there erased all my contacts and then said theres nothing she can do to get them back. Very incompetent!

Mi
Review №45

Broke my cellphone & they handed me a new one the same day....

Ju
Review №46

Very knowledgeable and helpful, great service!!!

Ry
Review №47

Quick friendly service

Da
Review №48

Above and beyond helpful.

Ki
Review №49

Shelby was very professional and helpful!!

To
Review №50

People are very nice and helpful

Ba
Review №51

Always very friendly staff that answers all your questions. My favorite location to go to

Br
Review №52

Austin was great help 😁

Ti
Review №53

Super friendly staff!

Ro
Review №54

Services is really for NE/Iowa your roaming everywhere else

Na
Review №55

Great service.

An
Review №56

Good very good

Br
Review №57

Hannah is awesome!

Rj
Review №58

Good service

Br
Review №59

Great service

Ha
Review №60

Great

ja
Review №61

Love

Information
10 Photos
61 Comments
4.6 Rating
  • Address:2015 W Broadway, Council Bluffs, IA 51501, United States
  • Site:https://stores.uscellular.com/cellular-advantage/find-a-store/128525-council-bluffs-ia-51501?utm_source=google&utm_medium=pld&utm_campaign=USCC_20_FFP_AC_LD_NA_NA
  • Phone:+1 712-256-2600
Categories
  • Cell phone store
  • Electronic parts supplier
  • Mobile phone repair shop
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:Closed
  • Saturday:8AM–7PM
  • Sunday:9AM–7PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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