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CarMart OC
1916 Placentia Ave bldg a, Costa Mesa, CA 92627, United States
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CarMart OC
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Ro
Review №1

Jamie and Patty were especially people friendly, warm and very knowledgeable about their cars for sale. No pressure tactics of any kind. Awesome array of vehicles to see, and all indoors! Awesome experience doing business at Car Mart OC. Will refer many of my friends, and strangers to contact the great website and view the inventory. Thanks much.

Sa
Review №2

Nice staff. Didnt have the car I was looking for my son. However very knowledgeable and some very nice cars at reasonable prices

Je
Review №3

Happy to have bought my wifes Lotus Elise from Patty and the gang! Overall pretty good experience, although there is one pretty pushy salesman who tarnished our experience a bit (wont name names out of respect). Patty was super helpful the day we picked up the vehicle. Very responsive and helpful!

Lo
Review №4

I purchased a vehicle from CarMart OC today and it was a great experience! Jaime, Patty, and Joe were extremely helpful and soooooo wonderful! They have such an incredible inventory and all of their vehicles are IMMACULATE! I recommend them 100%

Be
Review №5

Everyone at CarMart was fantastic! I was able to finance the car I have always wanted and the process was quick and easy. If you are looking for a great luxury car at a reasonable price, this is the place to go in SoCal!

Ro
Review №6

Very good. Most classic car on line dealerships are not sufficiently professional and responsive to inquiries and questions. This one rises above the rest and is the exception.

Jo
Review №7

Love the friendly home-like environment that they created. Great customer server and very knowledgeable about their vehicles and in the finance area. The Vehicles are beautiful as well.

Li
Review №8

I bought my Porsche boxster here. Im going to be completely honest. I called to enquire about a vehicle and they answered my questions. They werent pushy at all; in fact, they didnt seem to care whether I wanted to make a purchase. Jamie is the owner I believe. He seems like a blunt, straight forward kind of guy. Not much of a smooth talker. He didnt try to talk me into making the purchase. He did sound very demanding and wasnt very accommodating given that I was 400 miles away and willing to do all the work with my bank and flying down to buy the car. Patty was a lot more personable. But in the end, they are an honest business and Im glad to have worked with them. They even saved me a lot of money by using my own address rather than my parents. I do recommend them, just hope you catch Jamie on a good day. Or just ask for Patty.

Co
Review №9

These people are great. Honest and super friendly. Not pushy and very consultative. If I buy another car I will be back. Happy to recommend to friends and family.

Tr
Review №10

Wow! They made my dreaded need to buy a car....PAINLESS! Jamie and Patty are great and I am very happy!:)

JO
Review №11

Big fan!! I recently walked into this well inventoried store to purchase a high end luxury Mercedes S Class. I found the car as advertised on autotrader and decided to check it out personally. When you walk into this building you are immediately impressed with the overall care to detail of every car meticulously placed in a spot for good walk around viewing. Great inventory of high end sports and luxury cars in a clean well organized showroom. This is far from your ordinary used car lot, as I am far from your ordinary used car buyer. My OCD gets the better of me in the automotive dept.I negotiated a deal on an S Class with Patty and Jamie and the price was very fair and right where it should have been according to KBB fair market values. Overall it was an extremely easy and well functioning machine that got everything together to make it happen. I was very impressed with this no nonsense buying experience and if you’re in the market for a high end used car go see Patty and Jamie at CarMart on Placentia and 19th right next to the Shell Station. Tesla, Porsche, Mercedes, Bentley, BMW...go check them out. Seriously!!John S. Newport Beach

Mi
Review №12

This dealership was amazing to me! Patti was super helpful with the financing, and the whole process was as a painless as filling out paperwork can be. Would recon for anyone to use these guys!

Na
Review №13

I just want to say that I was pleased with the service and follow up from this dealership. They are honest and straight forward. Jamie, the owner, really knows his autos!! He tells it to you straight and helps you get the car of your dreams!! I left with a 2014 Tesla, Model S and couldnt be happier!! Patti is a whiz at the financial side of things and my husband and I were out the door in under one hour!! Give them a try!! 🚘♥️👍😁

St
Review №14

Exceeded every expectation!! Jamie and his team were amazing to work with, true professionals. They did an amazing job on a complicated transaction every step of the way. I wouldnt hesitate to recommend them to anyone looking for a high quality used vehicle as well as using them again.

Ma
Review №15

When you are forced to buy the car you want online due to the distance, only to be Dissapointed. Do Not Call My Husband to delete this review, a couple of months have passed and I’m still very annoyed I had to delete my Yelp review. I’m still SMH over how you got over on us.SideNote:Please Stop Pressuring Buyers on GPS Car Locator for a one time fee of $599. Big Waste of Money since there is a thing called Automobile Insurance.

Ma
Review №16

I had a great experience. Very personable, honest and helpful. Love the car.

Ek
Review №17

Excellent customer service!! You can tell all the cars they have very well taken care. I was amazed with their financing options. They try their very best to help you whether you buy a car or not.

Br
Review №18

Top Notch Experience. Highly recommended!!!

To
Review №19

Great experience with Patty and Jaime. Just like all business of course its to make money but unlike most business these guys actually cared about their customers. Their no haggle policy make it so easy to deal with. And with a reasonable price experienced staffed I was in and out happy. Thank you CARMART!

Jo
Review №20

Patty was extremely helpful from start to finish! We handled all terms & conditions of the sale before driving from San Diego. I was pleasantly surprised when I drove up to their shop. Very clean & professional! Jaime & Patty were very helpful!! I would most definitely purchase from them again! Jaime & Patty....please feel free to forward my contact info to any of your potential customers!

Ib
Review №21

I just purchased my BMW from here. They were able to get me a great interest rate beating out my credit union. Patty and Jamie were very friendly and accommodating.. I would highly recommend them...

De
Review №22

We were in the market for a specific used vehicle, BMW 535i and found their car advertised through AutoTrader. This family-owned, small dealership was a pleasant surprise. Straightforward, upfront pricing provided directly by shop owner, who you still are able to bargain with. They have available all types of in-house financing, extended insurance and other products just like the big dealerships, but you only have to deal with shop owner and staff person! Very refreshing. Very personable, quicker, not pushy and no hassle. I definitely recommend checking them out. Well be back.Thanks Jamie, we love our new ride!Sincerely,Dionne and Mark

li
Review №23

Carmart LLC is by far the very best experience I’ve ever encountered!!! They worked with me around the clock to get me the very best approval at the lowest rates into the car of my dreams!!!! I absolutely love my Audi Q7 I got it in the very best like new condition and haven’t had not one issue with my baby!!! Jamie will find you the car you are looking for in like new condition and Patty is mind blowing !!! Patty works on and off the clock to make sure all my needs are met and I’ve never been so happy!!! Please if you want the best car buying experience check them out!!! Absolute satisfaction guaranteed!!!

An
Review №24

I drove over 3 hours to the dealership and was surprised at how friendly everyone was and the quality of the cars there. I got a pristine 2003 Thunderbird and could not be happier. Strongly recommend that if she was looking for a unique use car, make the trip to CarMart

Ka
Review №25

I had an amazing experience with Patty and David. Their professionalism put me at ease with my car buying experience. My next car will be bought from Carmart. I love my candy Apple red Fiat. David and Patty were very helpful I will definitely recommend Carmart to my friends and extended family.

Li
Review №26

Great customer service! Thank you Jamie and staff for making my car experience a good one. You guys are the best!

Le
Review №27

First time buyer here. I walked in to the dealership with low hopes of being approved without a cosigner, however, the staff was so helpful was a d dedicated that I was approved. Buying a car never felt so easy! Thanks again to CJ and Patty for helping me out and making my first luxury car a dream come true!

Kr
Review №28

Thank you, Jaime and everyone at Carmart! They are incredibly helpful, professional and easy to work with! You will not be disappointed if you work with them. They have the best of the best cars!

Mi
Review №29

They really took care of me in this dealership. They dont have sales personnel, so those savings are passed on to the customers! I got a really good deal on my car and I couldnt be happier! Definitely recommend this place.

th
Review №30

Not approved but ended in a good note for me. Great diligence personnel. Highly recommend

Me
Review №31

Financial options are good and excellent costumer service thank you guys...

Il
Review №32

Love doing business with this place. Just check out the show room its amazing.

Va
Review №33

Although we didnt purchase the vehicle we wanted, we had a wonderful and pleasant experience at Car Mart OC in Costa Mesa. Their vehicles are immaculate, staff was friendly and helpful but never pushy. I would purchase a vehicle from this place anytime.

Ri
Review №34

Jamie danishment the owner of carmart and his staff are “AAA” in my book !!!The customer service was totally on point with no hassles

P
Review №35

Such a horrible experience in terms of customer service. The owner here was super nasty, very defensive attitude and not accommodating to say the least. They add a service to all their cars call inTouch - I believe - for which they charge the customer 600 and is not optional - fine- when we asked the owner why wasnt it optional he replied very aggressively because this is my house and I make the rules. Mind you, they also get a commission for making you pay for that service. He was extremely rude and ended up lecturing us about how he doesnt need so sell cars because is not his profession of trade. He acted like he was doing us a favor by being there and although we loved the car, we ended up leaving. The customer experience here is dead, because the owner is so full of himself. The lady at the front and Bill were very pleasant and professional.

Yo
Review №36

Just purchased a Kia Optima SX from Jamie and it was a great experience. He took care of all the details requested. Everything was on time. Patty handled the financing. Could not have been better. I recommend Car Mart OC!

Se
Review №37

I’ve bought six cars from car mart OC and have been happy with each experience. They didn’t waste my time or play games and made the purchasing process quick and easy without trying to sell me fluff add ons. I liked the quality of customer service so much that I also had them sell two of my cars on consignment. They sold my 2013 highlander hybrid, 2007 bmw 323i. From now on I’m going to use their service for selling my cars on consignment because it’s a painless experience without having to answer all the silly questions from curious buyers and they helped to bring the car up to the condition it needed to be in to net top dollar while using their wholesale connections at value pricing. Kick butt Car Mart OC, excited to find out when you guys open Car Mart LA.

Ma
Review №38

03/27/19-Such a horrible experience in terms of customer service. The owner here was super nasty, very defensive attitude and not accommodating to say the least. THe was extremely rude and ended up lecturing us about how he doesnt need so sell cars because is not his profession of trade. He acted like he was doing us a favor by being there and although we loved the car, we ended up leaving. We did not even let Us test drive the car.03/28/19-The owner Jaime, call me to offer to bring the car to Palm Spring with a full tank if I would remove a review my partner did on yealp, i accepted. I sent the dealer a copy of my driver license and credit card to charge the $5000 for down payment. Jaime assume I was going to remove the review on the spot! He change his mind after I told him I would remove it after I have the car in my hands. He changed his mind and did not follow with his promise. Im stress! They have really stress me out! by texting and calling me for the past 3 days. He did not sale the car to me after he said he would.03/29/19- Today I receive a text from the dealer: Mr Martinez I suggest you move on and remove all your and your alias or your friends negative reviews that are being fabricated and purposely attacking to my business. My best friend is a very famous accident and reputation attorney. And he will protect my reputation no matter how much it costs. I hope you are ready for this financially. We are also ready to forget everything and move on. What do you say we make peace and you go your way and we go our way? This is a friendly approach to solve this problem. There won’t be any selling cars or any biz transaction with you.03/29/19 I am afraid but believe the public need to know my experience with this dealer.

Al
Review №39

These guys sold me a car with the wrong spare tire. Only to find out when I got a flat in the middle of nowhere in the freezing cold. Had to reinstall flat tire and drive to nearest tire shop and buy a non matching tire. When I got back, I called Carmart to request an exchange for the right spare tire and the guy told me I was pushing his buttons and hunged up on me. Lessons learned #1 Check that your spare tire matches your car #2 Do not buy from CarMart. - BTW, I dont like to leave negative reviews but this easily couldve been a life/death situation and to be treated this way was highly unprofessional.

Fi
Review №40

Great excellent service!!! My big thanks to Jamie and Patty, I purchased my Mercedes Benz E63 Amg from CarMartOc, clean title and great price. I defenetly recommend to everyone who wants to buy used great car!

Tr
Review №41

Awesome, customer service. No long wait, to purchase our vehicle, had exactly what we searching for.

Information
100 Photos
41 Comments
4.4 Rating
  • Address:1916 Placentia Ave bldg a, Costa Mesa, CA 92627, United States
  • Site:http://www.carmartoc.com/
  • Phone:+1 949-288-6898
Categories
  • Used car dealer
  • Car dealer
Working hours
  • Monday:10AM–6PM
  • Tuesday:Closed
  • Wednesday:9:30AM–6:30PM
  • Thursday:9:30AM–6:30PM
  • Friday:9:30AM–6:30PM
  • Saturday:9:30AM–6:30PM
  • Sunday:9:30AM–6:30PM
Offerings
  • Buys used goods:Yes
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