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Auer Ace Hardware Veteran Owned
1961 Otsego Ave, Coshocton, OH 43812, United States
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Auer Ace Hardware Veteran Owned
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Do
Review №1

Ace hardware in Coshocton is basically where you go if your needing correct, honest advice or you need the right bolt the FIRST time. Great selection. Decent staff. Some of the older generation could smile a little more but regardless they always help the customer in a timely manner. Always stocked, clean parking lot and store just be prepared to pay small business prices. Everything here is more expensive but for the most part the advice and selection of quality items is USUALLY worth the extra cash. Super service dog friendly. Definitely better than Lowes, wal mart or home Depot. If your needing advice no matter what the project, start here.

Li
Review №2

Very helpful. Even let me take my dog in with me so he wouldnt be left in a hot car. Always find what I need there. Employees are great!

Ve
Review №3

One stop shopping, pricey but they had what I needed.Service is improving also.

Da
Review №4

Very knowledgeable staff and usually have the stock for most home repair projects !

Vo
Review №5

Ordered an expensive electronic speed control on 6-21, , asked them to ship fast as the race is 6-27……. They sent it first class mail with no insurance…….. ounces around Indianapolis 11 times and has been sitting in Fort Wayne for 2 days!!…….I am thoroughly disgusted and will no be placing any future orders with a company that does business in such a manner!

Mi
Review №6

Easily the best Ace I’ve been to. Whatever it is, they have it.

Da
Review №7

Had everything I couldnt find a Wal-Mart. My son has made this his favorite go to store !!!

Jo
Review №8

Great staff! They always have what I am looking for. They send me Email and mail coupons that always help save me money too!

Sa
Review №9

Went to Ace after spending over an hour trying to get electric wire which they gave us the wrong wire. Ace had what we needed and helped with the extras. I was in and out within 10-15mins. Wonderful customer service 😃

De
Review №10

I got a helpful team member. That doesnt always happen.

Ch
Review №11

Excellent service and good prices and they had everything I needed.

Br
Review №12

Best hardware ever been in. Very helpful!

Di
Review №13

Good place to shop they very helpful

Al
Review №14

Great place has everything you want friendly staff to help.

lo
Review №15

Love this place. Great people, great stuff. Have everything you would ever need for any repairs or projects. Great RC selection

Br
Review №16

Best place for electric, plumbing, hardware and paint. They usually have everything in stock.

Ji
Review №17

Wow, this place has everything. Well staffed. Knowledgeable staff.

Da
Review №18

Always great service and the prices are good.

Ja
Review №19

The folks at Auer Ace Hardware are the best!! Awesome people, friendly service, knowledgeable staff! Ive relied on them for big and small needs for my business and home and they are always ready and able to give advice to make my DIY project easier, affordable and top quality! Thank you all for all that you do!!

Ch
Review №20

Very helpfull staff😀

Gr
Review №21

Had what I needed good service

Ja
Review №22

Very knowledgeable staff And They will bend over backwards to help you

Ly
Review №23

I love this hardware store. I go in...tell one of the guys what I need...they go directly to it. Done! Nice knowledgeable sales persons. Amy is the BEST in paint. Always pics fantastic colors.

St
Review №24

Great service and awesome workers! Store is very clean and staff are very knowledgeable. This is a must shop store!

k
Review №25

Very helpful with my project today

St
Review №26

Very helpful! I had back surgery and I waited at cashiers and they went through store and got what I needed at brought it back to me.This was for multiple items.

Ro
Review №27

The store has everything you need great people, thanks

Wi
Review №28

Great, friendly and helpful staff good selection of stuff

Ed
Review №29

If you need it they probably have it!Great place for project needs. Reps are very helpful!

Ha
Review №30

If you cant find it here, it doesnt exist!

Cr
Review №31

Great service!!! Very helpful!!! Highly recommend

Fr
Review №32

They have the largest ace hardware I have ever been in. Prices seem to be lower than other ace hardware stores and sell all the products you would expect and many things you wouldnt expect. Have a large selection of rc cars/trucks and parts at good prices. Definitely my go to hardware store with very friendly employees.

St
Review №33

Needed Keys made - Quick polite service

Sh
Review №34

Excellent service!

To
Review №35

Awesome.... Great Service..

Ja
Review №36

When we couldnt find what we needed Brian helped us. Very friendly.

Sc
Review №37

The employees are always great at helping you find what you need.

Lo
Review №38

Nice hometown hardware.

ly
Review №39

Whenever I go there I tell an employee what I need and they take me right to it. Very friendly efficient and knowledgeable staff. Always happy when I leave. If you need paint..Amy is the wizard to see!

St
Review №40

Great people always there to help you easy to find everything

Do
Review №41

Great Hardware Store. So much selection of inventory. Great customer service. The employees are engaged and do a great job assisting customers.

Ro
Review №42

Purchased log set to replace wood burning fireplace. Was extremely helpful, everything was in stock. Even helped on contractor to do the installation.

Jo
Review №43

Great selection and very helpful emplyees

Te
Review №44

If you need help with your DIY project this is where you want to go. The employees are knowledgeable about what they are selling and are willing to help you fix your problem.

Ja
Review №45

Staff was very helpful and attentive to my needs. They took me right where I needed to be and was even giving an opinion about what products would be more sufficient for the job.

th
Review №46

Great shopping experience as usual. Brian was most helpful and knowledgeable about the outdoor grills and even gave out a secret recipe of his ! Most excellent salesman!Definitely a top notch crew there . They all know their stuff and are always very helpful and friendly.Thank you to the whole crew !

Pe
Review №47

Best hardware store in town. Great service

Be
Review №48

Auer Ace Hardware is full of knowledgeable and helpful staff who will give you good advice. Save time and get better customer service by shopping local! We moved to Coshocton a year ago and have visited the store many times for a variety of projects.

Wa
Review №49

Awesome store, staff always goes above and beyond to take of you.

St
Review №50

I had a water heater problem where I had to return a tank. I got to the store right as they where closing and still got help and a new tank. Im happy to say I have hot water again.

Jo
Review №51

Always a great place to shop, great prices and they have what we need.

za
Review №52

Best hardware Ive ever gone to. I love this place. Staff is very knowledgeable and always happy to help. Ill drive thirty minutes in the wrong direction rather than go somewheres else. Should change thier name to Auer Amazing Ace Hardware.

Ra
Review №53

I ordered online to be picked up in store by my immuno-compromised father to avoid going in store and possible virus exposure. He always supports Auer Ace in our town, spending thousands of dollars a year knowing prices may be cheaper elsewhere. Supporting a locally owned business is a priority to him and our family. He has successfully avoided entering any store for a month now by ordering online for pick up. Today was a different and so terrible that this store and all Ace chains + online have lost his business forever.Last time we ordered online the store associate encouraged us to call in and order for pick up instead. Today, he tried doing that and was passed around to three people before getting frustrated enough to try having me order online again. He had a previous order to be picked up and stopped at the store. Usually they have the order ready at the door. Instead today he was made to travel through the entire store and check out at the register. This store is normally pretty dirty with the last deep clean/remodel looking like it happened 20+ years ago. Today was no exception although they did install plexiglass at the register. Risking his health to walk through one of the dirtiest stores in town plus the frustration with the store associates has now encouraged us all to shop elsewhere.Thankfully a Menards has opened in New Philadelphia. Although its a little further to travel they make sure to keep their customers safe by allowing pick up in an isolated, designated area. Its a much cleaner store. Their prices are usually significantly cheaper. Our current situation is showing what businesses care about their customers health and safety. Auer Ace Hardware does not.

Da
Review №54

Good people

Em
Review №55

I went to ask for help with our pool and they were extremely rude and unhelpful. I explained the problem and they wouldn’t even look at the part I brought in or help come up with any other solution.

Jo
Review №56

Very helpful matched my paint exactly!

Tr
Review №57

Very cool hardware store. Wish there was one closer to me like this! They have everything!

Ri
Review №58

I like going in that store. It has a homey feel to it and they have lots of cool things to look at. It seems they carry the best of things such as Stihl, Big Green Egg, and Mrs. Meyers Clean Day cleaners.

Ge
Review №59

Got just what I was wanting. That is the bottom line.

Sh
Review №60

They have helped us through our entire house finishing process! They are the best!!

na
Review №61

Vary well stocked and hours for the do it yourself that didnt work problems!

sc
Review №62

Home of the helpfully hardware folks

Ra
Review №63

I visit ACE quite frequently.. always helpful, friendly and knowledgeable employees willing to assist with whatever project Im working on.

Sh
Review №64

Could not ask for a better business and group of people ..... Always helpful and insightful!!

Da
Review №65

This is probably one of the best run Ace Hardware stores anywhere. They have a great staff and tons of items. Absolutely cant miss this place!

Ed
Review №66

People were very helpful and friendly. They helped me find what I was looking for

Mi
Review №67

Great hardware store and more, the staff there really know their business, and will go out of their way to help, give ideas, make suggestions, if its not in stock, they will have it for you very quickly, usually in a day or two, its my choice for building needs( other than lumber ) plumbing, lighting, electrical, pool accessories, paints and stains, faucets and sinks, grass seed and fertilizer, bicycles, chainsaws and weed eaters, and all the tools you can imagine, if you cant find it here, just ask the great staff...

Sa
Review №68

Great store

da
Review №69

Been buying at this store before the addition was added. So much product and helpful friendly service from the employees!!!

Gr
Review №70

A very good place to get your hardware needs.

Ki
Review №71

Employees are friendly an very helpful. If you need help they are likely to have the knowledge to answer or find some one who knows..

Fr
Review №72

Not only a great place to find anything you need, but competative or even lower prices than other stores. You can also get expert advice on your projects and answers to your questions.

Ja
Review №73

Love coming to this store. They have EVERYTHING you need and ALWAYS the answers to any questions! Our community is lucky to have Tom and his awesome staff!!

Li
Review №74

He needs to be nice to all customers

ri
Review №75

Best place ever. They have everything. Great people, very helpful.

Pe
Review №76

Knowledgable staff that is always happy to help with any needs you may have. Bring a photo of the project your working on and/or the part you need to replace and they will take it from there!

Ry
Review №77

Go to plumbing store

Dr
Review №78

Used to shop here all the time and loved it. Not sure if theyve lost quality employees or what, but my last few experiences with them have been terrible. My most recent experience was when I called in today. The guy sounded miserable and snapped at me when I attempted to be polite and asked how he was, What do you want?! Theres not many people here today. I then said, After that, never mind. Have a good day, and hung up. The entire conversation lasted 21 seconds.If youre not bothered by waiting to check out until the cashier is done talking with his friend that has been there since before you entered the store, grabbed five or six items, and meandered for a while or by being treated as if youd killed the cashiers puppy, then spend your hard earned dollars here.

Ma
Review №79

Great customer service.

Ad
Review №80

Excellent place they go above and beyond really worth going there.

de
Review №81

...given this is not a densely populated area Auer Hdwr typically has a very good selection of items at competitive prices .. can usually bring in needed items with shoreasonable turn around ... also great staff ..

Ma
Review №82

The people here help you find what you need exceptionally well

Sh
Review №83

They usually have whatever you need. Staff is eager to help you find it.

Ja
Review №84

Hometown store. Always willing to help. Love it

Sc
Review №85

Ace hardware good store I like that a lot of good things bicycles RC cars thank you name it they got it there are real friend friendly people too

Ro
Review №86

That Roger guy that works there really knows his stuff

Sc
Review №87

Great service, had everything I was looking for.

Th
Review №88

This place is a joke! I went in to warranty out a 1/4 Craftsman ratchet and there were 3 people standing behind the counter and all three said they werent dealing with doing a warranty. So I had to wait 15 minutes for someone to come up and tell me that they couldnt warranty it because I didnt buy it there. SMH. Then while I was standing there someone asked for help and the guy behind the counter told the guy which isle to go to and when he couldnt find the isle the ace employee yelled at him. I have never seen more incompitant people in my life.

Te
Review №89

If Auer dont have it u dont need it

Be
Review №90

Absolutely perfect , they found me what I needed !

Ro
Review №91

Great store with just about everything you need. Friendly staff and very helpful.

Ta
Review №92

They are always helpful and try to get you everything you need to do the job your working on.

Ja
Review №93

Was a fast pleasant stop. I ask where, they pointed the way. I got what I went for and was out.

Ke
Review №94

The staff is VERY knowledgeable and theres always someone available with a smile and willingness to help.

Ti
Review №95

The employees are friendly and always willing to help.

al
Review №96

The most helpful place in town. Always knowledgeable and friendly.

Er
Review №97

Locally owned with an friendly, helpful and knowledgeable staff not to mention the amazing selection of products. If you need it, even if you arent sure what it is, they can help.

Ri
Review №98

Staff is very helpful, and they stock most hardware items you will need.

Fr
Review №99

The people here are trained in every aspect of home repair. If you need help or advice this is your store and they carry everything you need from tools to new sinks and lighting.

mi
Review №100

A great place for all your hardware needs, friendly environment, well organized, knowledgeable staff.

Information
11 Photos
100 Comments
4.7 Rating
  • Address:1961 Otsego Ave, Coshocton, OH 43812, United States
  • Site:http://www.acehardware.com/mystore/index.jsp?store=07002&cid=localstore07002
  • Phone:+1 740-622-4056
Categories
  • Hardware store
  • Hobby store
  • Paint store
  • Small engine repair service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–4PM
  • Friday:10AM–4PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff required to disinfect surfaces between visits:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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