Had my Gennie Model 15 lift develope a problem and took it here to get fixed. These people know all about Customer Service. The problem turned out to be small but they treated me like I was their most important customer. BJ the service manager is great! She goes out of her way to help solve your problems. Ron the service tech spent time telling me things about the lift to help me in the future. I know where im going in the future for repairs, rentals, or buying new equipment. Great Job guys!