PromoThreads embroidered our logo for our retail store. They did a fantastic job and were timely and affordable. Would definitely use again! In fact, we are using them again for our next batch of shirts!

Unfortunately in my original order I received an incorrect item. The team at promothreads was great at communicating with me their plan to send me the correct product. There was a slight delay with my replacement order, and for the delay, the PromoThreads included two extra shirts, totally free of cost. I really appreciate the helpfulness of everyone that I worked with and their willingness to go above an beyond to resolve a minor mishap.

Always have done superior work on my clothing. They are QUICK too! Very friendly staff which is always a plus.

I ordered 50 shirts that came in a color that looked completely different than the mockup. This was no fault of Promothreads as they were using the mockup from the manufacturer. I approved the mockup based on what I reviewed. The color of the shirts arrived completely different which made my logo almost invisible.I agreed to pay for a new order, however, Promothreads agreed to place a new order at no charge to me. I was not asking for this as I do not believe the presented color was their fault.Bottom line, despite taking a financial hit (I assume) they did the right thing to make a customer happy.Theyre good people, do business with them.

I have been in here a couple of times! The shop is really neatly organized and they offer a lot of options. This shop is also located in a very neat area where there are a lot of other things to check out. The staff inside the shop are friendly and helpful folks. Check them out!!!

Promothreads helped me with my first run of tanks and tees for my community and I LOVED the experience. The quality of the apparel is amazing, and the design and printing it top notch!

Great job, great customer service and are willing to do rush work if possible!

Ive been using these guys for years. They are absolutely amazing and their work ethic is superb. The quality of their products is always as specified and get things done by your deadline. I appreciate Robert and his team dearly. If youre looking to have anything embroidered printed this is the best place to go to in North Charlotte/Lake Norman surrounding area.

Great work, fast, nice people, fair price!!! Highly recommended!!

The most amazing experience ever, I will forever be greatful..so a friend of the family passed away and we needed over 59 t-shirt made with in 24 hrs. Not knowing if it was possible in a short notice Robert not only got it done exactly on time but delivered it with no problem. We have been using Promothreads for a little while now but this experience right took me over the top. Amazing work, amazing prices, and amazing people. Thank you again so so much

They did a great job on my shirts for the 5K. I loved the fact that they were decently priced and did small quantities.

Great work! Fast and affordable products with incredible quality.

I was supposed to have some custom shot glasses created to celebrate my 40th birthday and Bill was referred for these services. To my disappointment, what I received was a travesty. The letters look as though a 4th grader glued them onto the glass, and the lettering is actually crooked. Needless to say they wont receive any more of my business and these glasses will not be used at all...To add: Washed these glasses by hand and all of the letters fell off....

Great people, great product. Highly recommended!

The owners are my uncles and its cool to see that thay are doing well

Second time customer, very good, fun group. will be back

Great quality and super friendly!