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Vip Auto Care
10762 Wiles Rd, Coral Springs, FL 33076, United States
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Vip Auto Care
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Po
Review №1

Great customer service and work. Lucas has a great personality but he needs to keep checks at his shop to pay the auto part guys timely

St
Review №2

Not many mechanics have such a great review thread and when I was in need of a mechanic I did my research and ultimately decided to come to this place. I cannot express enough how wonderful they were. Excellent customer service. Timely repair. Reasonable price. They cared so much that they rushed my car repair because I told them i had a trip planned and really needed my car done the day of. Kept me updated on the process throughout the day and really just went above and beyond. They definitely secured my business for any repairs moving forward.

Sh
Review №3

My experience with Vip Auto Care was top notch. I had the pleasure of dealing with Matthew. I am extremely grateful how Matthew was very easy to talk to and explained everything in a manner that I can understand but not in such a way that I felt like I was being spoken down to. He spoke to me like a person and not only a dumb woman. I will recommend Vip Auto Care to anyone who wants a good mechanic whose also fair with prices.You wont be disappointed.

Jo
Review №4

Great Service , great people. HONEST and fair. I have found my auto repair shop !! Dont hesitate to bring your auto here. they will treat you right. I have recommended to several friends who share the same experience.

Ju
Review №5

Found this place when my bosss car broke down on a year or so ago. Used to really be into cars car clubs that kind of thing and I can speak from experience when I say its hard to find a good shop. This place seems very fair Ive brought the car back a few times theyre always ready when they say they will be and it has never been more expensive than their initial quote.

Al
Review №6

The VIP family NEVER disappoints! They are always amazing. The folks there are honest and we are always satisfied!

Jo
Review №7

I have been coming to vip auto care since I first moved to Florida, funny story how I even found this place. I was actually driving my car in the plaza when I tried to break, and my car wouldn’t break.!!! I was able to use my emergency break and parked the car walked in and never went anywhere else. I come here for every from tires, maintenance, batteries, basically everything. Super honest, reliable, professional, and pricing is beyond reasonable!! I have taken my cars here since, for everything. I have referred family and friends here.

Je
Review №8

Thank you so much for helping me at the very last minute of the day. You are all extremely professional and fantastic businessmen. Highly recommend this company. We will definitely use you again when needed. Thank you again

Dr
Review №9

The best service you can get and very honest and professional. I trust them with my car and would recommend them to anyone.

Do
Review №10

Been going there almost 3 years ..maybe even longer They are friendly, understanding and great .. I am teriffied of going to any other mechanic

Ch
Review №11

Been bringing my Volvos and DeLorean here for years. Lukas is great to work with.

Fr
Review №12

VIP is an amazing family owned shop that are honest and professional. I went there the other day for a oil change and they helped me out fast. I have been going to them for years now!!

Ch
Review №13

They always take care of me and my family! Grateful to have them as my mechanic for years.

Vi
Review №14

Excellent customer service, great prices. My go to auto care in Coral Springs 👍🏻

Do
Review №15

Great people. Totally competent, honest and reliable, all at a fair price.

Ke
Review №16

Awesome place for all your car repairs! I am confident they will do it right!

An
Review №17

THANK YOU SO MUCH FOR TAKING CARE OF MY WIFES CAR VERY PROFESSIONAL AND FRIENDLY WE NEED MORE STAND UP BUSINESSES LIKE THIS HIGHLY RECOMMENDED

Yv
Review №18

My overall experience with VIP auto is very good.

Bi
Review №19

The guys are GREAT! Did an outstanding job working on an AC issue with my Honda. Family owned. Caring people. Willing to help!! Highly recommend them and will return should a need arise! Thanks again, Matt, Lucas and Walter!!

S
Review №20

I Cant say enough about VIP auto care. They are the most honest and trustworthy mechanics I have ever come across. They are AMAZING!!! They deserve 100 stars!!!

Ak
Review №21

First time here and still in the waiting room writing this review. I have never been to a car repair place so friendly and family type feel. Person who helped me was young kid with a good head on his shoulders. He explained me in detail what could cause the smoke coming out from my car. While waiting here I was listening to his conversations with other customers and he has the same friendly attitude with everyone who walked through the doors. No wonder why they have such great reviews. Will be my go to place for all my cars from now on.

Je
Review №22

Best of the best . Would never trust anyone but VIP AUTO !!!! 20 PLUS YEARS..Vater and his team of highly trained mechanics are like none other they are like family from the second you walk in the door. My friends family random people anybody and everybody have been suggest to bring their car and mechanical needs here...

Mi
Review №23

Lucas and everyone at VIP auto care are amazing. They helped diagnose an AC issue on my Subaru STi on short notice and with quick turnaround. They are extremely honest and upfront about everything. I feel they truly care about their customer and the work they do. If you need your car worked on, but dont have a shop you can trust, look no further. I will definitely be going back for my future automotive needs.

Da
Review №24

Its the most honest and professional mechanic shop Ive seen in my life, Id give 6 stars if possible.

Ro
Review №25

The best customer service by far. I was a first time customer, with an issue with my starter and a bad tail light. When the manager told me he can make it happen, he really meant it. I was finished in no time. I tried another Machanic’s but they were not able to make it happen. They made me feel at home. The best part is that they are affordable. I am so grateful to have found them. Thank you so much you gave me back my weekend. :-)

Cl
Review №26

36.00 for a gas cap? Wow

Ma
Review №27

Very honest. This place came highly recommended by a colleague of mine. A light came on in my car about transmission, then emissions, so I was looking for a mechanic...then check engine lile came on and would nt go off.They could have done transmission work and charged me. They checked and said car was fine. No issues. I am so happy I found a place I can count on and trust.

An
Review №28

Wonderful and Fair Service!!

Ko
Review №29

Like many others i got awesome customer service. Honest and affordable service. You got a customer for life.

Jo
Review №30

I always come to VIP for my car needs. Had an Aftermarket installed in less than 2 hours with a very decent price. Lucas and His Brother delivered exceptional service. They even delivered my stock exhaust back to my house since it wouldnt fit in my car. Definitely recommend to anyone needed work to be done.

Do
Review №31

VIP Auto Care was highly recommended by a friend. I have used them 2 times. Each time my car was quickly and correctly diagnosed and repaired. I couldn’t believe how fast they fixed my car. After taking my cars to dealerships for years, I felt the dealerships always added unnecessary repairs and my bill for even small repairs too high. Walter is extremely honest and the prices of my 2 repairs very reasonable. This is a family business. Walter, his wife and two sons are very professional and work to get your car repaired quickly and a fair price. I highly recommend VIP!

Cl
Review №32

Incredible service! Everyone is so friendly, and i love the homey feel. I have NEVER felt taken advantage of with them, and they have always been so generous with me. I recommend this place to everyone! Wont be going anywhere else... Unless they or i move lol.

Dr
Review №33

Very quick and friendly service. Also about 30% cheaper than I was quoted by Al Hendrickson Toyota for tires, alignment and brakes for my Highlander. I went back a second time to have a nail removed from a tire and they got me in right away and didnt charge to repair the tire. Ill be taking all of my cars here from now on.

Ed
Review №34

The best mechanic in town!

Sy
Review №35

The best shop I have ever been too! Matt was super helpful and the most personable service advisor I have ever meet, I strongly recommend to everyone!! Best shop in Coral Springs!

Li
Review №36

Honest mechanic, did work on time for quoted price. Reasonable prices, will definitely continue to use their services, highly recommend.

Sc
Review №37

I went to this place for an oil change. Dont have a problem and they worked with me. I wanted to use my own oil and they did. Arm like very nice people for a first time. I will be back. But hopefully not too soon.

Br
Review №38

Great family business, the owners are super friendly I came in for the first time today and the prices were unbeatable! I love the work they did for me, safe to say that I will be coming back!

Ma
Review №39

I recommend VIP Auto Care. Experienced professionals and excellent customer service.

Je
Review №40

Matthew and Lucas are incredible! I had a flat tire and they were very ACCOMODATING AND COUTREOUS! Both were professional. I highly recommend VIP Auto Care. They are the best!!!!!!

An
Review №41

We taken our cars and always received 110% Thank you guys

Sa
Review №42

Great service, my Chrysler 200 had electrical problems that required extensive analysis. Walter and Magaly are great people to do business with, they were very thorough on their analysis and extremely helpful, stepping in and dealing with Chrysler for a replacement of the CPU and connections under an old recall. I am more the pleased and will make sure to bring my cars here again.

Bo
Review №43

Fixed what the last 3 mechanics couldnt. What else is there to say but BAM!

Jo
Review №44

Excellent service. Family run. Honest and reliable. I had taken my car to the dealership for a quote on several issues. Not only did VIP inform me that several of the dealers services were not required, but they beat the price substantially on services rendered.

Le
Review №45

Amazing place, customer service is amazing. I loved going there. They fixed all of that I was having with my car for a very affordable price. If you are looking for a honest, affordable price and have a good customer service you should go to this place... you won’t regret it. In my opinion they are better than five stars.

Da
Review №46

Best auto repair experience i have had in a long time. Gave me a quote on some trany and seals work and held to it. No surprise charges and work was done in a timely matter. Matt and Walter treat you right no BS. This is my go to repair shop if needed in the future.

Kr
Review №47

This shop is really great, trust worthy, reliable. They go over everything before they do the work so you know whats going on. The prices are good and reasonable. I recommend this mechanic shop. Every employee who works there is very knowledgeable. Great work you guys!

Al
Review №48

I am amazed with the service here, They are the most honest people you will find. The staff at V.I.P. really make you feel like your part of the family! I will recommend them to everyone I know. I came in 10 minutes before they close and they still took me to do a oil change and treated me great even though I came so late! Wonderful family business.

Ju
Review №49

VIP is run by the nicest family in the auto repair industry. They treated me like family from the beginning and have a customer for life now. I researched for a shop that had great reviews and VIP exceeded my expectations. They are excellent with communication and very open and honest with you about your car. I unfortunately bought a lemon with a lot of problems and VIP helped me restore my car to great condition. Cant say enough about everyone at VIP. Great family hospitality, low prices, and amazing results. Thank you Castilhos family I am forever grateful for your work.

An
Review №50

I took my TLX for transmission and engine oil change, service was excellent and so were the prices. Highly recommend, it is family owned and they are friendly and honest.

P.
Review №51

I have known the owner and his family for over 10 years. He has worked on all my cars, especially my 2008 SAAB 93 2.0T... Walter has (overtime) transformed my SAAB from sleeper to a BEAST!!!... VIP Auto Care was the shop I was comfortable with thus great big project. With everything else done to maintain my SAAB..... at 189k miles, we officially made it into our project car. With a new engine and full on performance upgrade. VIP Auto transformed my 360hp Saab to a 555hp Saab. Mechanically, I would go no further... parts service time.... all precious for me to repeat... I highly recommend this shop and family to all of Coral Springs, Parkland and Tamarac.... The family have become my family not only through business and my cars, but through personal knowledge and witness of growth and independence with this shop and the owner.... Walter and his family have come a long way. And to see the growth of the shop is phenomenal... Great customer service, great positive energy from all that work within......Look No Further.... your car or cars are in great hands....

Ga
Review №52

Excellent work and service.

Ch
Review №53

I think I have found my new mechanics. Awesome first time experience!!! I went in for tires: alignment, rotation and balance. Took a while to get everything done but my last alignment was done badly and they took their time and fixed everything PROPERLY! The knocking noise I have been hearing in my car the last year and a half no one could fix is GONE!!!!! My car drives like when I first got it!!! They are reasonable and very respectful. Fantastic place. Blessings

Jo
Review №54

Always a great experience with the team at VIP. Highly recommended them.

Ri
Review №55

Bring 4 cars thereWouldnt go anywhere else. Trest you wellExcellent pricing Grezt work!Make you feel like a family member!

L
Review №56

As business owners we realize how important it is to provide good, honest customer service. This business does both. Very happy.

Ju
Review №57

Great shop, very professional. These people know their stuff and are honest. Walter, Alex and Lukas provided me great service. Knowledgeable staff - worked on my Porsche and left there without a hole in my pocket like those other shops. Thanks guys.

Ra
Review №58

I recommend this mechanic shop. They are quick and good at what they do! They diagnose your vehicle fully before trying to fix any problem. I am not going anywhere else,

Va
Review №59

To top off all of the stress with the hurricane, today was just the icing on the cake. Due to poor construction that has been going on, on my street for months and not putting out proper signs, I blew two of my tires and messed up my alignment coming out of my street. I pulled over into the nearest area and came out of my car in tears. I ended up walking into a store to ask for someone’s opinion on how bad it was considering I was driving on my rim. A gentlemen by the name of Allen referred me to his friends shop @VIP Auto Care. I called to get an estimate and told them my situation. Upon trying to figure out how to get my car to their shop they OFFERED to drive out to me, take care of the tires in a parking lot (in the rain) and then bring my car back to their shop to finish the rest. They surely didn’t have to do this and I don’t think I can thank them enough. This kind act during this stressful time meant so much and I really do recommend anyone who needs tires/oil changes/alignments etc done to go to them! Thank you Lukas, Matt, and Mark for everything you did today. And thank you Allen for the referral! They are amazing, the best service I’ve had anywhere and I am so beyond thankful for everything they did for me today! VIP Auto Care you rock!!!

ri
Review №60

I had my car towed over because it wouldnt start, Within 30 minutes of leaving my car there I got a call from Walter with the problem and a solution. He found out that I needed a Alternator, and quickly gave me a quote and options to fix it. He replaced the Alternator on my Lexus and put a Brand new OEM one. I was super pleased with the service and the way that they treated me like family. This really is a family owned business and I will go no where else. I am happy to say that I finally found a honest Mechanic with unbeatable prices!

Vi
Review №61

I am a Snowbird from Canada and can say that these Mechanics know their stuff, do the work in a timely fashion and provide great prices for all their services. The Owner and his family are simply fantastic people, courteous, honest and reliable.....all the time. I HIGHLY RECCOMEND this Garage and it’s Qualified staff to everyone. Trying them just once is adopting them for good.

ro
Review №62

Walter and Matt are the first ones I meet, they were super friendly and helpful. I am not going anywhere else, they have the best prices in town! V.I.P. Auto care is my one stop shop for all my automotive needs!

Ra
Review №63

I have a 2015 Jetta TSI SE. I had an incident changing the engine oil. Instead, I drained the transmission fluid.While I had other budgets that arrived at absurd prices, they offered me a very high quality service with a very honest price and incredible service!I came back again to see why my cars dash light turned on the EPC and engine lights, and it was just a misplaced hose.Once again they dealt with the problem very honestly and today I can say that I have the trusted mechanic whenever I need it!Best service I could have when it comes to caring for my car the way it deserves!this place is not 5 star, it is definitely 10 star!

De
Review №64

Been going to Walter for years and can not complain. He always takes care of my cars needs and explains everything in detail. Prices are more than fair for such phenomenal service. Treats all his customers like the family. Definitely a five star establishment.

R
Review №65

My experience at VIP AUTO CARE was fantastic, great price as always and excellent workmanship. I would recommend anyone to this place which was also referred to me, best part is get 5 oil change and get the 6 one free. keep up the great work guys!

Da
Review №66

I have been Walter’s customer for over ten years. They are a family business and treat you like family. I had an old 2000 Jetta at the time and Walter brought it back to life. You can trust him, he is not one of those scumbag mechanics that make up things to get your money. I will always recommend, thank you guys !! :)

ST
Review №67

Family owned shop in Coral Springs . Great Service at very reasonable prices ! Give them a try !

La
Review №68

I was referred to Walter by a friend who has known him for years.I always go a all the way from Miami.Hes a great mechanic and the only person i trust with my car. Hes honest, knowledgeable and helpful.They are always willing to help and very personable.

me
Review №69

They have the best group of guys working here!! They are hard working , honest and go above and beyond every time to make the customer happy!! Highly recommend trying them out!!

Al
Review №70

Great customer service, great family owned business. They did a tune up on my car and had it back to me in one hour, the mechanics here are great and well trained. I would recommend this place for anyone.

El
Review №71

Great family owned business!! Always friendly, fair, honest and timely. I am a repeat customer and will definetly be back if/ when i have any auto issues.

Jo
Review №72

I am just speechless, the whole staff treated me like family as soon as I walked in. The prices were unbeatable and the service was quick and easy. These are the only guys I trust with my car. If I could give more stars I would!!! HIGHLY RECOMMEND

Ch
Review №73

This place is awesome!!! Completely honest and friendly. Helped me figure out what was wrong with my car.

Ma
Review №74

Great place. I have been here multiple times and will continue to return.The best in Coral Springs!!!

Ki
Review №75

If I could give them 10 stars, I would! I was referred to VIP Auto Care by a friend. I had just had a very bad experience with another local mechanic so I was a little leery of trusting anyone. They were warm and welcoming when I walked in, like I was a long time customer. They seem to treat all of their customers like friends and not just customers from what I observed. Lukas and Walter were very friendly. They did the diagnostics on my car and then took the time to explain everything to me. I know a bit about cars and repairs and they were very honest when telling me what actually needed to be done. Most places assume that since I am female that I know nothing about cars but that is not how I was treated here which was a refreshing change. They also fixed my radio while the car was in there so that it would work again at no charge!!! Who else would do that? I have since purchased a new car and I took it in to them the very next day. I knew that it needed a few things done when I bought it. They told me exactly what would need to be done and how much it would cost. They worked with me so that I could get everything fixed that needed to be repaired. I highly recommend them if you need repairs done. They are honest, courteous, professional, and they stand behind their work. They have made a lifelong customer.

La
Review №76

Love them! Honest and so personable.

Ga
Review №77

Fantastic service. Just went in and got my exhaust done and I am excited to go back soon for future upgrades. Very reliable workers and an excellent family business. I would recommend them to anyone!

oS
Review №78

I ve been to both locations now, and I am truly amazed by the service and the skills these guys put in. I am blessed to have found a all around mechanic that can help me with any situation! strongly recommend to anyone in the area, Great family business

Ha
Review №79

As usual excellent service

ha
Review №80

I brought my car to VIP Auto Care to get my subs hooked up and they did an excellent job with the wiring, their timing was great, and they have the best customer service I have seen in a long time! I know that when I go to VIP Auto Care I wont get scammed and ripped off like a lot of dealerships Ive experienced... I would definitely recommend them to anyone!

ja
Review №81

Omg I love this place the moment I walk in there I feel so welcomed and comfortable it’s also family owned and the owner even have his son drop you home and pick you up when your car is ready I haven’t been to any business in the last 10 years and feel so excited to tell the whole world about it

Ch
Review №82

Always receive great service and this places prices are reasonable.

Ri
Review №83

Great sense of urgency and knowledge; even better people. They definitely made a bad situation, much better. Keep up the great work.

La
Review №84

Great family owned business, great people and super helpful. I wouldnt go anywhere else they were really helpful in helping me figure out what was wrong with my car. Thanks VIP Auto Care!

LB
Review №85

Very professional group working in this shop! They all are very knowledgeable and work hard to make sure you get the best service at the best price! If you need anything done on your car this is where you need to be going.

Jo
Review №86

Walter gives excellent service and competitive pricing.

Ka
Review №87

Everyone works super fast & accurate! I definitely recommend this place to anyone with car issues.

Vi
Review №88

The best Repair shop I have seen in a long time MATT and Walter are straight up honest guys that want to oversell you highly recommend

Bo
Review №89

Great family business, the owners are super friendly I came in for the first time today and the prices were unbeatable! I love the work they did for me, safe to say that I will be coming back!

Br
Review №90

Great service. They made it very quick & easy for me. & also the customer service is impeccable

Ra
Review №91

Wow!!!! I just moved here from Philly and i heard some noise from our rear tires. I thought it was calibers and Brakes but as It turns out it was just my brakes. Wow .. they are fair and honest... I will be a customer as long as I live here.

Da
Review №92

Super honest and nice people. I recommend this place to EVERYONE!

Na
Review №93

Excelent customer service, what i like most about this place is that the employees explain everything. Even if you know squat about cars they take the time to tell whats what so i the future you will know what your talking about, and that is what really stands out to me.

Cy
Review №94

Thank you VIP auto care! It is good to know that we have such reliable mechanics- so close to home that do such good work and can get us back on the road so quickly!!!I will be referring you to all my friends and neighbors!!

Pa
Review №95

Friendly family run business. They are quick and good at what they do!

Pa
Review №96

Great customer service, I would recommend to anyone. I would give more stars if it was possible. Very honest and affordable.

Mi
Review №97

Very honest and reliable owner and employees. They have earned my complete trust.

Vi
Review №98

Excellent service fast and convenient the owner is honest and professional and cares about his customers, people at the office are all very friendly I highly recommend them.

Je
Review №99

I have been doing business with Walter for 16 years. Great service, great prices, great staff. Only mechanic I will do business with.

Re
Review №100

They are amazing! The entire family! Friendly, experienced and super honest!

Information
82 Photos
100 Comments
4.9 Rating
  • Address:10762 Wiles Rd, Coral Springs, FL 33076, United States
  • Site:http://thevipautocare.com/
  • Phone:+1 754-702-3616
Categories
  • Auto repair shop
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:7:30AM–4:30PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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