user
Williams-Sonoma
Shops at Merrick Park, 350 San Lorenzo Ave #2005, Coral Gables, FL 33146, United States
Appearance
Williams-Sonoma
Comments
Su
Review №1

Love their merchandise, although it is expensive, you are buying quality in most cases. They staff knows the products they carry pretty well. If you like a certain higher end product, they probably carry it.

Ka
Review №2

Went to start a wedding registry and Alejandro (Alex) was so incredibly helpful and kind. He was also very knowledgeable. Great experience!

Pa
Review №3

👎🏼👎🏼This is a terrible location and store. Please go to a different store. The employees are completely apathetic and extremely rude. I witnessed two clients in front of me have terrible experiences at check out which ended in arguments complaints and people leaving angry and disatisfied. A young sales lady had the issues with the two people before me. She then got to me after 20 minutes and then she started arguing and being rude to me as well. She then literally threw 4 champagne glasses in the same bag as a large metal cake baking mold, 4 porcelain coffee mugs, three boxes of cake mix and many other fragile items. When I arrived in my car I was shocked to see that everything was thrown in one bag and things were already broken. The experience was so bad that I spoke to the manager and then I was so dissatisfied I proceeded to return everything and then I just went to bed bad and beyond and found almost all of the items at half of the price. The manager Alex Rios wasted another 15 minutes. All in I wasted over and hour and left very dissatisfied and angry for having even gone to this store. A total lack of basic respect and training. They do not care about the customers or about the store and or brand.

Ma
Review №4

Love this place. Sales ladies were very nice and helpful. I took some knives to sharpen. All good!

Ab
Review №5

Everything that you need for your house and mall. Great selection with friendly staff

Ma
Review №6

I am not going to give them 2 stars because Lilian and Nibia are super nice, but even though the service is not bad, the lady manager was all around and as I said before she was not rude but she fit better in Marshalls than here.

Ch
Review №7

Wonderful staff who are very helpful & courteous. As always, plenty of quality item to buy for the kitchen, grill, and home.

Ah
Review №8

Very friendly staff and very helpful, great and high quality product

mi
Review №9

Very bad experience at this store. One of the old ladies was incredibly rude!! My wife and I asked her for help and she ignored us completely. When we were ready to pay, she was unfriendly and gave us a small bag for how big the items were, she even left the bag at the floor! We asked for a bigger bag and once again was unhelpful and rude. We were in shock that a store like William Sonoma had such a poor customer service.

Ga
Review №10

Best kitchen accessories. Excellent customer service & the staff is very knowledgeable .

Ja
Review №11

I would just everything here. This store is amazing!

Ma
Review №12

Love this store, has everything you need, high quality

Ni
Review №13

Really good service, and really good products. everything here is expensive, but most of the time is worthy, how the say goes, you get what you pay for, and this is true here. I bought a set of knifes for my husband, they were really pricey, but biy were they good, my husband who enjoys cooking a lot says its the best gift I have ever gotten him.

Yo
Review №14

The Best

An
Review №15

Williams-Sonoma has always had amazing quality items for the kitchen. Unfortunately, they have a big issue with customer service. Its a hit and miss and when you get a good one, they are very good. Unfortunately not always the case. Their sales are always pretty good as well. If you want to buy good quality kitchen wear, this is your store. Just be prepared for the customer service. A great place to buy a gift as they have beautiful wrapping. Have fun cooking!

Ed
Review №16

The staff is great!! They are extremely helpful, knowledgeable, diligent and not pushy at all! The shopping experience is a breeze as you get very helpful advice from the staff to make the experience easy..the products are of superb quality and very decently priced..this store is a clear example of how to survive the amazon era.

To
Review №17

Always clean with great service, William Sonoma is the Queen of cookbooks and cookware

mi
Review №18

Nice store very professional staff

AD
Review №19

Amazing service!Employees were friendly and courteous.The store was cooking several things and the aromas were fantastic.They answered all my questions and offered to help me by offering free design services for my home.Also told me about their cooking classes that I can come in and take.Love it here and love the people.The store Manager Rolly was excellent.Definitely I will visit again

An
Review №20

Always a pleasure to shop here

Mi
Review №21

Terrible customer service from the manager. I will never be shopping here again.

Al
Review №22

Good service but were out of Chemex filters.

An
Review №23

Great variety of household goods and finery

Ca
Review №24

Good.

T
Review №25

Cool stuff

La
Review №26

Always happy to walk around the store. A shame they are not doing free classes anymore. Charging far too much for what they offer.

Cr
Review №27

Love it! The baking good are delicious!

Bi
Review №28

Called ahead from another store to assure they had my item in stock. The manager was a great help to me.

Li
Review №29

Excellent customer service & the staff is very knowledgeable of their products. Great place to shop.

Jo
Review №30

Always friendly staff, always fresh meats, shelves are always stocked.

Lo
Review №31

Excellent customer service! Love this place

Sp
Review №32

Always fun, even if its just browsing

Ne
Review №33

Excellent service - props to Bill who was a huge help!

Ya
Review №34

Could live here. I love it

Je
Review №35

Love this place, but even with coupons is pretty expensive

Pa
Review №36

Top quality selection for your kitchen

Ke
Review №37

Awesome store to go to overall

Fe
Review №38

Nice place to browse and dream but the kitchen stuff is a bit overpriced.

Ma
Review №39

Great shopping experience!

Ma
Review №40

I love this store .it has everything good and. Elegant....receiving everyone...

Da
Review №41

If its for top-notch kitchen items ... This is the place. All of quality with variety !!

Ro
Review №42

Very well at first a difficulty but the consul solved it

RO
Review №43

EXCELLENT PLACE TO BUY ITEMS FOR THE KITCHEN UNFORTUNATELY THE ATTENTION IS DESIRABLE

Fe
Review №44

Good choice for kitchen items

Ge
Review №45

This store has beautiful decorative items, it is worth visiting these stores

An
Review №46

Variety of things to buy

Os
Review №47

Spectacular 🌹

Ad
Review №48

Household goods store. Good organization and decoration ideas. Good prices. Love it.

Ma
Review №49

An ideal place for foodies

Ja
Review №50

High quality articles and many gourmet things to invent

Ar
Review №51

Everything in the store is wonderful

Da
Review №52

Excellent product offer

Information
77 Photos
52 Comments
4.6 Rating
  • Address:Shops at Merrick Park, 350 San Lorenzo Ave #2005, Coral Gables, FL 33146, United States
  • Site:https://www.williams-sonoma.com/stores/us/fl/coral-gables-merrick-park/
  • Phone:+1 305-446-9421
Categories
  • Chinaware store
  • Kitchen supply store
  • Cutlery store
  • Gift shop
  • Gourmet grocery store
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:Closed
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:12–6PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Similar organizations