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Chip Control Glass
2519 EAST Business 190, Copperas Cove, TX 76522, United States
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Chip Control Glass
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Ne
Review №1

This place is a good place for windshield replacement. Although i had to visit twice.They take your complain seriously and keep upto their promise. I had Mr. Adrew in the second round evaluate and fix the problem. Had no other immediate problem, which to me was an awesome experience. I would recommend anyone with similar issue. The coolest thing is that they have you as a life member and have a lifetime warranty on the glassware and any other related case.

Ma
Review №2

Great price! Great Service! Best overall! Thank you Chrissy, Larry and Todd for making our overall experience go very smoothly!

Li
Review №3

We are currently satisfied with the installation of the windshield. The issue I have is that the installer was unprofessional. They crushed my husbands hat which was sitting in the back seat. The hat had only been worn twice. I spoke with someone and they proceeded to tell me that the backseat should have been cleaned beforehand. I understand that but instructions should have been given when the appointment was made. The installer could have easily moved the hat to a place in the vehicle that was not in the way. Very upset because it was a$150 straw hat but material things are easily replaced. Just wanted to let everyone know to clean your vehicles before taking it to get any service done. In case yall dont get instructions .

R
Review №4

My windshield needed to be replaced due to a very large crack that had began to spider so I called Chip Control Glass. Talking to Emma and Chrissy was a pleasure. They were both very professional and friendly on the phone and in person. Mike was my technician and he was fast and efficient. I had an early morning appointment on 3/9/21 so I waited in their office. The whole process took about an hour or less. The finished work was great. I have now gone through several storms with no leakage or whistling. The price was much less than I expected. I would definitely recommend Chip Control Glass.

Je
Review №5

They assigned me a time came an hour early then left before I got to them they left and tried to reschedule me for another week . .I went with affiliate glass they were awsome

Go
Review №6

Been there 5 different times (never expected to have to visit a glass shop so many times) and the prices are always reasonable and the service is friendly and quick. Its my go to place for glass work if you dont go there you should.

Ni
Review №7

Best shop in town to get all your glass needs taken care of in one spot, hassle free, friendly staff. Taken multiple vehicles to get repaired, Mike did a awesome job you can barely tell it was even damaged. Owner and Manger personally check up and work on any issues that might arise. I will continue use them especially with to their lifetime warranty on all glass repairs.

Th
Review №8

Spoke with Chrissy about getting my windshield repaired she was very polite and was able to get me a quote fast. The windshield came in 3 days later. While waiting in the lobby Emma and Chrissy were able to answer all my questions and were very friendly. Byrun the person who fixed my windshield was professional and knowledgeable. I will tell my friends and family to come here for all their windshield needs.

Ge
Review №9

Would not be using them again they UN hooked my defroster dented my car and installed the wrong glass on my car not thebest good for a quick fix

Lo
Review №10

It was very handy that they changed our windshield where it was convenient for me.

St
Review №11

This place does not deserve one star!! We have been back four times within a month to get the back window replaced on our car. Each time they said they did not have the correct window after they had supposedly special ordered the window from the manufacturer. We never received any phone calls or emails explaining any of their issues. After all of this wasted time and trouble we will never go back or recommend them to anyone!!! 😡

Ke
Review №12

Larry and Chrissy helped me get the windshield replaced for the best price around the central Texas location. Highly recommended place.

Ke
Review №13

My car situation was that my 2012 BMW SUV passenger mirror fell off the side mirror mount.Chrissy, who greeted me in the office, told me that their shop would reinstall the mirror for free. I thought maybe they would have to charge me for at least labor. Less than 5 minutes after talking to Chrissy, Andrew came out to check out my vehicle situation, and he told me how he planned on reinstalling my mirror, then drove it into the work bay. Less than 30 minutes later Andrew returned my vehicle with the mirror reinstalled. Andrew told me it was a simple little job so no charge, but to please remember “Chip Control Class” in Copperas Cove, TX for any future automobile glass work.Chrissy and Andrew were very polite and knowledgeable, and I will return if I need their service in the future.

Ka
Review №14

Amazing customer service. They replaced a back windshield for us close to a year ago, we had some leakage completely unrelated to the glass. Fixed it on a valued customer stance. Amazing atmosphere and amenities in reception area. You get amazing care here.A year later on another vehicle they replaced another windshield for me. The only place Ill go.I want to give extra special attention to the young lady who stayed late and went the extra mile hunting to make sure the proper insurance information was available, saving me $500! Customer service a mile wide!

Je
Review №15

These guys were quick and did a wonderful job on my window. The lady at the front was very courteous and knowledgeable about how to care for my window till it dried!

JE
Review №16

Great place, great work and the employees are really nice.

Jo
Review №17

Im satisfied with the work they did. Definitely my go-to repair, from now on.

An
Review №18

Very professional and friendly service, drive through chip repair, they went above and beyond, I will definitely recommend them to all.

Th
Review №19

These guys are awesome fast in and out fixed me right up. But alas still no strippers.

Ju
Review №20

Great service! My windshield was replaced quickly. The staff is very friendly!

Mi
Review №21

I called today, and Emma answered the phone right away. She got me in for chip repair THAT day. Matt was the one who fixed two huge chips, and it looks SO great considering how bad they were. He said it was one of the worst ones hes done so far. Their office is super clean and smells good, which makes the small wait enjoyable. Will always come back here.

Fe
Review №22

Very affordable and great customer service

Au
Review №23

Thank you Andrew! I really appreciate you taking care of my windshield issues. These guys handle the process well, professionally, and offer a warranty. Also the price was about $50 less than their competitors. Ill use them for every other glass issue that I have.

Lu
Review №24

I had my windshield replaced at chip control. They have professional and friendly staff. I definitely will be recommending this place.

Ri
Review №25

I picked Chip Control for a number of reasons such as price and reviews. Today their tech, Andre, came out to my home and replaced the windshield on my car. The entire process was easy and painless and Andre made the entire thing fun and lighthearted even being cool with me watching and asking questions. He was extremely professional and darn good at what he does. It was a great experience all around and when it’s time to have more work done I will be returning to Chip Control

Ly
Review №26

I went to have a large rock chip repaired in the drivers side windshield on a 2015 Freightliner Casdia Saturday 9 am 9/5/2020. The rock chip was too large to be repaired. The drivers side windshield was ordered from Austin, TX and it arrived by noon. It was installed by 15:00 and the price of the installation was reasonably price. The team was very helpful, courteous and went out of their way to ensure the situation was resolved.

Sa
Review №27

I had really great experience with Christy and Matt. Very knid and professional service!

Ms
Review №28

They did an amazing job. Very polite and great customer service. Definitely recommend

Do
Review №29

This is a great, friendly and competent business. High quality experience!

S
Review №30

Chrissy, Andrew, and crew are my shops go to for all our windshield needs! Thank you guys for being so good at what yall do!

An
Review №31

Excellent and speedy service! Andrew explained the whole process before hand to make sure I was informed of what was going to happen (almost like going into surgery). My chip was repaired to almost unnoticeable in about 25 minutes! Will definitely come back and leave my business in Cove!!

Da
Review №32

Dont waste your money, they dont fully staff some days. You very well could go to get your windshield repaired under their no cost chip repair program when you buy a windshield and have two employees tell you they cant help you. Eventually I got it repaired, but it took hours. Go with a business that at least has a staff that can do what is advertised.

Br
Review №33

I cannot say enough good things about Andrew. He did an AMAZING job on my back hatch window. He went above and beyond customer service. Very prompt, professional, and outstanding communication. I will not go anywhere else. These guys will always have my business !

Je
Review №34

These folks are amazing. I was in a tight spot when another company let me down. Chip Control was Johnny on the spot to come out and complete an install. thanks especially to their lead man. He came and saved the day!!! We will be using them again in the future.

Br
Review №35

First rate! Very friendly and professional, with extremely fair prices. Andrew even helped me resolve an issue with Honda. Nice waiting room with refreshments and quick service. Not much more you can ask for.

Ke
Review №36

This is the BEST PLACE to get a windshield replaced in Central Texas. Andrew, Andre, and Todd did a great job on my truck. Great work for a fair price. Absolutely Excellent Customer Service experience. They were honest and truthful and provided updates and feedback throughout the entire process...

Cy
Review №37

We went in to have a windshield replaced. Great service! Fast too! Melanie and Byron were fantastic! They got right on my truck and the new windshield looks great ! They were so courteous and very affordable! I definitely will go back if I ever need any of this type service again. I highly recommended Chip Control!

St
Review №38

Excellent service provided by Andrew. Got a nickle size chip in my glass on the way to work this morning and Andrew came to me to fixed my glass. I asked him a few questions while he was fixing the glass and he was very helpful to explain how the process works. Very helpful, fast service, and highly recommended.

Cl
Review №39

Excellent service and craftsmanship! I use them for all my personal and business vehicles.

gr
Review №40

Great job fixing the chip in the windshield. Super fast and easy. Processing insurance was quick so no out of pocket expense for this visit. Halie did a great job making me feel welcome, processing the claim, and fixing the chip! The waiting area was way beyond my expectation (in a great way) - treats, drinks, and relaxing/inviting area.

Ch
Review №41

Absolutely adore this place MELANIE in the office was the sweetest most professional. ANDRE when I pulled up automatically greeted me with a smile on his face and great work on my vehicle. Everyone I came into contact with was super nice and very professional. You guys have our business and we will be telling everyone to come here.

Wa
Review №42

Quick n easy to install winshields with the cheapest prices in central texas

Wi
Review №43

The receptionist was very nice and very helpful and the gentleman in the office took time to look at it and address the situation quickly thank you so much for all your help

J
Review №44

Thanks for the fast window replacement and professional customer service. Todd and Melanie took care of my wifes car and the price was just right. Way cheaper than paying a deductible. Thanks again...

Sh
Review №45

Excellent service! Every employee I encountered was friendly and had wonderful customer service skills.Andrew went above and beyond and truly helped take a load of stress off by being so helpful! He told me he would order the part, get it in, take it to get tinted then come to me to install the back glass by Monday afternoon, and that’s exactly what they did!Would absolutely recommend these folks to anyone!!

Je
Review №46

We have had to use Chip Control many times over the years and I cant say enough about the amazing service they provide. The entire staff is friendly, easy to work with, and provide above and beyond customer service. They were able to quickly answer all my questions and had my repair completed the same day. I highly recommend Chip Control for all your auto glass repair needs!

Jo
Review №47

I heard about his journey in a business class this year. So being that this business is in my town, I decided to check him out. Great customer service.

Co
Review №48

Was able to schedule a quick appointment and it only took an hour to replace the windshield. Staff were professional and kind. Very happy with the service.

Mi
Review №49

Have used them several times always excellent service.

Jo
Review №50

My technician Andrew was awsome recommend in the Copperas Cove area for chips or windshield replacement plus Andrew gets Five Stars for his professionalism.

Ia
Review №51

So I have used them once before and they did a great job but this second time not so great at all first I called and got a quote for my a 2016 Hyundai Sonata front passenger door window and schedule a appointment they arrive to my house with the front windshield not what I asked for at all got all the information on the car again and said they would be out with the right window the next day so I was like ok mistakes happen but they arrive the second day to install the right window and come to find out they they ordered a passenger window for a 2013 instead of a 2016 now my wife and five month old baby have to wait another day to go anywhere so if you are gonna use chip patrol make sure your triple and quadruple check what they are ordering or you will be in the same boat I am in right now

Ti
Review №52

We were very happy with the service and attention we received here. Byrun is a true craftsman. Attention to detail is so important when it comes to glass repair.

Pa
Review №53

Stopped in to schedule a chip repair and Andrew fixed it on the spot. The staff was courteous, knowledgeable and professional throughout the whole process. Thank you Andrew and staff.

Am
Review №54

I had to have two windshield replacements for two separate vehicles done in the same week. Needless to say, I wasnt super happy about it, but the outstanding customer service I received from Andrew and his team left me smiling about the situation. Not only did they do an excellent job on both vehicles, they completed the work at a price much lower than I expected. They were kind and professional and I would recommend Chip Control Glass to anyone!

Wi
Review №55

Todd installed my rear-view mirror on my 77 Jeep in a few minutes. Excellent help and friendly service. I was very impressed with the professionalism and willingness to help. This is a place I will remember for the future.

ho
Review №56

Amazing and professional service. Andrew was punctual, and extremely helpful and knowledgeable. Had to have my whole windshield replaced and what I thought was an inconvenience turned out to be a pleasant experience, and the price was definitely the best in town. You guys rock keep it up!

An
Review №57

Amazing service, I have gotten my front windshield and side window fixed by chip control and the quality is amazing!! Would highly recommend calling if you have any car window troubles!

Il
Review №58

Had an great overall experience! Melanie at the front desk was very friendly and Jesse did a great job replacing my window regulator. The prices are very fair! Thank you guys so much!

Ch
Review №59

These guys are awesome: Dustin and Andrew! They were efficient, courteous, and professional. A patient of mine recomened there shop! I called and hey immediately booked me, and even extended the courtesy of staying after close to help. i looked in online for the best price and quality, and sure enough there site’s reviews are consistent with my experience. Give them A raise!. Thanks again Dustin and Andrew!

Bo
Review №60

I called on a Tuesday afternoon and the phone was actually answered by a human. Then I stopped by Thursday and had to wait an entire 5 minutes for the repair to begin, while enjoyed a free soft drink in an air conditioned waiting room. All the while the technician protected my vehicle with padding while repairing my chipped windshield. Special thanks to Byron, Halie and Melanie.

Ma
Review №61

On the positive side, you dont need much of a reservation. They will take you pretty quickly. They also give you a choice of your going in or them coming to you. However, they do make a big deal about advertising their guarantee, that, after they replace your windshield, they will repair any chips. But our experience was that after they replaced the windshield on my Ford Escape, it chipped right away, and they refused to do anything about it. So Im not really quick to recommend this place, but their price was fairly reasonable for what I did get.

Me
Review №62

Right on time! Professional and thorough.

Ro
Review №63

Very good service. We didnt use insurance but they work with insurance company if needed.

Je
Review №64

Go here for glass repair or replacement. They charged us $125 less than safe lite. Nice folks, friendly and helpful.

To
Review №65

Had a great experience with the replacement of my windshield. Very professional starting with the office staff through the installer. I would recommend them for any auto glass services

Al
Review №66

Andrew and his staff are awesome, I have a great experience and service here. They were honest and truthful. I recommend you this place 💯% if you have any problems with your car glass.

Da
Review №67

These guys are great! Byron was extremely professional, fast, super clean! And they are inexpensive.

El
Review №68

Fast friendly service!!

Co
Review №69

Jesse and his crew are second to none. Dont bother wasting your time with another AutoGlass glass company, Chip Control will make sure that youre taken care of 100%. Definitely feel like you get personalized assistance with unbelievable customer service. I would recommend Jesse to anyone with any type automotive glass problems!

Br
Review №70

These guys were awesome. There was no wait time at all for getting my windshield looked at and getting a quote, and the quote they gave me was quite literally hundreds less than Safelite for a windshield replacement, and they got me in the next day, which is awesome considering I went into this place at like 3 pm. To be perfectly honest, looking at the windshield after the fact, you can definitely tell it was replaced if you know where to look, but hey, I was going for cheap and fast and miraculously in this case also got good. Definitely worth the money, these guys are awesome.

Ma
Review №71

Excellent service! The price was much lower than I had found at other nearby places and the quality was great. My windshield was replaced but you would never be able to tell. He came right to my house and was very professional and friendly. I would definitely recommend this service.

Fr
Review №72

Hands down the best in town. First and foremost, they had the best prices i found after getting quotes from all around including mobile services. 2nd they are very friendly and welcoming. And last they exceeded expectations in terms of the job itself and time it took to complete the replacement windshield. I will not only recommend this place but will also bring any future window/windshield repairs here! Thinking about busting my driver side window tomorrow if i have time... Well see!

Cr
Review №73

Very honest and quick service. Highly recommend! Oh, and super nice people!

Na
Review №74

I cannot say enough about the service of this company. I took a cracked glass table top to their business and basically begged for help in fixing it. He told me he didnt think there was anyway to fix it....but he would try. I figured that it was already ruined, so why not try. He absolutely worked a miracle! Can you still see the crack...yes. But if you just walk by the table, you really wouldnt notice it. I am so appreciative of the fact that he actually took the time to help me in a way that he absolutely said was not in his field. THANKS!!!!

Li
Review №75

The rubber decorative seal around my windshield was coming off and decided to just stop by and get a quote. Andrew, the owner, and his wife helped me out right then and there. Very friendly and great customer service! Anyone needing any windshield repair, I highly recommend them!

El
Review №76

We stopped by around 5:10 this evening to see about getting a chip in my windshield fixed. They were closing up but Andrew, the owner, told us if we had about 25 minutes he could fix it right then. We told him we had to run to our childs school so Id go by the next day. He said hed wait for us! He did a great job and went above and beyond fir us. I highly recommend using them! Thank you, Andrew!

Ve
Review №77

Andrew was really great and even took the time to stay later to make sure my windshield was replace and safe for me to drive. Prices are great and I would highly recommend chip control for windshield replacement.

Mi
Review №78

I called Andrew for a quote. When talking to him on the phone he was friendly and knowledgeable, and was able to get me in the same day! The price for replacing my windshield was extremely reasonable and he fully explained the process as well as the warranty. Him and his wife were wonderful efficient and affordable! If I ever need something like this again I wouldnt dream of calling anyone else! I even got his wifes business card for some work on the windows in my home. If I could give them more than 5 stars I would!

Gl
Review №79

Called one day and glass installed in one hour the very next day. Excellent service! Highly recommend!

Jo
Review №80

Great customer service.

As
Review №81

FANTASTIC!Service was fast friendly professional and a great value! We were in and out in 10 minutes and they did a great job! Even threw in a can of window cleaner! Cant thank you guys enough for your help :)

ch
Review №82

I’m just going to say this I won’t be going anywhere else you guys have earned our forever business! Melanie in the front office was wonderful and friendly so was the other lady I didn’t catch her name but those Angels yess I said angels because that’s what they are they know true customer service! When I got there ANDRE was a sight for sore eyes automatic smile and a friendly greeting he fixed my chip in my windshield and it looks brand new! I’ll see yaw Wednesday for my window replacement! Everyone one I encountered was fantastic made me feel at home. Yaw are copperas coves true GEM!

Ap
Review №83

Excellent

Ro
Review №84

Very professional, polite,and fair prices

Do
Review №85

Fast professional in and out service . Good prices

De
Review №86

They changed the windshield on my company truck in no time! These guys are always professional and friendly. Wasup Andrew!😎

Tr
Review №87

Byrun & Melanie went above and beyond our expectations !! Customer service was great ... The price was by far the best in any surrounding areas.. the work by Byrun is second to none! Thank you from the Gracia family!

Mi
Review №88

My 2003 F150 King Ranch rear window was leaking water when it rained, or washed. I was referred to Chip Control by my Ford Dealership and what a great referral. Jesse removed the window cleaned it up and resealed it with a much better seal than factory and guaranteed it from leaking 100% for the rest of the time I own the vehicle! I have leather interior and now NO leaks since he came out and fixed my window. Very professional. I definitely recommend this company for your repairs! Im a disabled Veteran and appreciate the job well done.

Ch
Review №89

Superior work, good prices (or none with insurance), and quick service. Thanks for the repairs.

Ta
Review №90

GREAT PEOPLE! I was hit by a rock on my way into work this morning, and Ian got me in and out in NO time!! They really took care of me here. And I wont be going anywhere else!

Br
Review №91

I contacted Chip control because I had a small chip in my window, they have a new Mobile Station here in Killeen at the HEB on Trimmier. I got there and was met by the technician Dustin, he was professional, courteous, and took care of my chip quickly. I would highly recommend Chip Control Auto Glass.

Er
Review №92

Great people, service, and price! Highly recommend!

Th
Review №93

I work for them for a short period of time doing chip repairs and assisting with two man windshield sets. I would like to say all the employees are very professional and friendly. The manager Andrew is a very kind hearted person and would go out of his way to make sure the customers are happy and satisfied. Great place.

Ke
Review №94

The staff were very respectful, and always answered my questions and even had complimentary snacks and drinks, and charged half of what safelite would to replace my entire windshield, I will reccommend this place to anyone. The receptionist was phenomenal you can definitely tell they care about their customers, Kelsy was able to answer all of my questions and was very professional throughout the whole visit.

Wi
Review №95

Great service and very accommodating and extremely polite. The technician called my insurance and within minutes my car was getting fixed I didn’t have to pay a dime. From the moment I walked in I felt cared for.

Ma
Review №96

Excellent service today by fixing my chipped window! Provided warm hospitality and pleasant conversation. If needed, Ill be using Chip Control again.

Le
Review №97

Great quality and timely service at a reasonable price.

Li
Review №98

Came to our house and replaced the windshield on my husbands truck. Very professional and completed the job very quickly. Would recommend them to anyone looking for windshield replacement or any other service. Thank you.

Ma
Review №99

Good prices on car glass replacements, Ive used them quite a 4 times now, and each time they have been the absolute best price around, with the best warranty.

ka
Review №100

Kelsey the secretary is a breath of fresh air! She is extremely helpful and knowledgeable about their services and products.

Information
44 Photos
100 Comments
4.9 Rating
  • Address:2519 EAST Business 190, Copperas Cove, TX 76522, United States
  • Site:http://chipcontrolautoglass.com/
  • Phone:+1 254-547-0228
Categories
  • Auto glass shop
  • Glass repair service
  • Glass shop
Working hours
  • Monday:8:30AM–5PM
  • Tuesday:Closed
  • Wednesday:8:30AM–5PM
  • Thursday:8:30AM–5PM
  • Friday:8:30AM–5PM
  • Saturday:8:30AM–5PM
  • Sunday:8:30AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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