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Coon Rapids Service Inc
2600 Coon Rapids Blvd NW, Coon Rapids, MN 55433, United States
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Coon Rapids Service Inc
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Tr
Review №1

Awesome place with very friendly people. This will be my go to shop from now on I highly recommend them

Ha
Review №2

It’s not hard to figure out that his business is built on morals, ethics, and values, that our world needs more of. The family oriented atmosphere of the company is attractive in itself. In addition, the shop is always clean, professionally organized, and running smoothly!!

Pa
Review №3

Best customer service great prices. Plus theyre firefighters.Love this place

Fr
Review №4

My family has been bringing our cars here for well over twenty years now. Why? Two reasons. They are the most honest auto repair shop in town and they stand behind their work.Most recently I brought my 2011 Kia Sportage in to have the rear brakes replaced. I picked up my car and went on my way. Well, some crazy sound developed and I brought it back. It turned out one of the calipers was defective so they replaced it in short time. I leave and am happy as a clam because I got my car back.I drove to work the next morning without issue. However, on the way home my car started making a horrible sound from the front. I called Cierra (who is an absolute lifesaver and amazing at her job) and she tells me to drop it off and she’ll give me a loaner. This is a Thursday so the week is running out.Friday, I go to work and wait for their call. I finally get the call I’ve dreaded all day in the early afternoon. Cierra tells me they can’t figure it out. All three have driven my car and tried to diagnose the problem and no one can. Cierra asks if it’s okay to keep it over the weekend, which is fine. I wouldn’t have wanted to drive it anyway.The weekend goes by and I go to work Monday morning. It’s not until later afternoon when she calls and I’m thinking the worst. She explains everything that happened and the numerous hours spent on my car. They only replaced some clips that were holding my brake pads in place and said I could pick it up after work.I’m dreading what it will cost, as they spent hours trying to figure out what was wrong. When I arrive, I ask how much I owe them and they said nothing. This isn’t even an issue they caused. Yet, they diagnosed and repaired it at no cost. That’s a level of service that no longer exists.I was already a faithful customer but it’s moments like this that keep me coming back. I will not entrust my vehicle to anyone else, and neither should you.

Er
Review №5

My car started making alarming noises and I was a hour drive away from home. They worked me in near the end of the day. The nicest people. Cant recommend enough.

Do
Review №6

A family owned car service business celebrating 40 years! Cierra maintains CRS busy schedule and provides a great customer experience. This allows the service technicians to provide a high level of service to your vehicle. A good captain once said, hire qualified personnel and the ship will steer itself. Spike did just that and this repair shop runs like a well oiled and maintained machine. I recommend their service.

Br
Review №7

This place does great work!

Su
Review №8

Honest and didnt pressure me into fixing anything that came back from their basic inspection. Gave me opinions and was gonna send me a quote on what it would cost to fix the few minor things if I wanted to! Will be returning. No more waiting for the hubby to get around to changing the oil!

Me
Review №9

Amazing service and they are very honest about my car 🚗...Cearia is super nice 😁

Sh
Review №10

I was heading to the lake when I got a flat tire and pulled into the shop. Found out the the tire was unrepairable and they did not have a tire in stock for me. They graciously put on my spare tire for me at no charge so I could drive to Discount Tire to get another tire. What great customer service.

Mi
Review №11

Always friendly, knowledgeable, and helpful staff!

Ev
Review №12

Made me feel comfortable, kept me informed of work progress. Very professional and courteous. I have already recommended the shop to my friends.

Ka
Review №13

Exceptional customer service! Ciarra and everyone else was so caring and accommodating. I called worried because I couldnt ride with the tow truck driver (due to COVID restrictions) and the employee there ensured me they would receive my car. Emergency repair to my starter and the mechanic and Ciarra stayed late on a Friday to ensure I had my car back before the weekend. They even offered a loaner if it wasnt completed in time. It was! Will definitely go back again. Extraordinary service at its best!

Jo
Review №14

Great affordable service. They remember me by first name

Je
Review №15

Absolutely great place, amazing and friendly staff and service

Ri
Review №16

Coon Rapids Service has worked on a number of our familys cars over a period of a couple decades. Every time we brought our cars there, we knew we were going to be treated honestly and fairly. Id highly recommend Coon Rapids Service to anyone I know.

Aa
Review №17

Its nice going to a place where everyone is knowledgeable. The technicians are phenomenal, the service advisor does a great job explaining the issues in a language non car people can understand. Loaners available to help make larger repairs more manageable with any schedule. Wont be taking my vehicles anywhere else other than here from now on!

Je
Review №18

Always ethical, honest, and dependable! They are knowledgeable about the most simple to the most obscure vehicle needs and are kind when delivering bad news. I am confident bringing my car to them and know they have my best interest in mind. Im glad to have them as a service provider and a neighbor.

ti
Review №19

Most honest people

Bo
Review №20

My SUV had an engine light went off, drove right to CR service, They checked the code, and told me to take a rental (No charge) I was able to get to work. I was told how much, and I asked for a tire rotation, and a oil change. They got it done and more for no charge. They didnt take me for money, which I appreciate. They did a bumper to bumper exam making sure my vehicle is ready to drive. I would HIGHLY recommend this place for any engine problems.

Mi
Review №21

Awesome place, awesome people, honest, fair priced service. Ciarra at the front desk is very kind and knowledgeable and always greets you with a smile and takes time to explain what service is needing to be done by their experienced mechanics to get you back on the road safely and as quick as possible!!

Je
Review №22

Coon Rapids Service is the best repair shop! I will never take my cars anywhere else. They are honest and for me that is key. I never worry that they are telling me I need work done that I dont need. Their prices are great also! Chuck and Spike are the best!

AA
Review №23

Hello, this service facility is one of the top service facilities in the north metro area. Leaders in their field based on knowledge, price,and pure professionalism. Customer service from this team of all guys ,that also are coon rapids fire department, and one girl and customer satisfaction are their specialty. Easy to talk to them about your car repair needs. I strongly recommend this facility for all your car care needs. I rank coon rapids service inc. Top 5 in the metro area, in all categories. See air a is great too. Coming from a tow truck driver for AAA😆

Yo
Review №24

They get you in and out fast. They let you know everything about your vehicle up front

Sa
Review №25

Very friendly service! They are very thorough and I wont go to any other shop! 😊

Ha
Review №26

Excellent service, honesty and professional, am very happy with this place, Ill recommend to anyone .

Ga
Review №27

Best hometown service shop in Coon Rapids! Very friendly and knowledgeable staff. Thanks for the great work! Strongly recommended.

Ol
Review №28

Staff is a very lovely and everyone tries to accommodate your requests. Sierra- answering service is amazing and what a great attitude when shes overwhelmed..

Ma
Review №29

Ive brought every vehicle I own here for the last 20 years. Chuck and Spike have run a excellent and thoroughly honest shop. They fix whats broken and no BS on things that dont need fixing. The price is reasonable and they stand by their work and will make sure the job is done perfect. Highly highly recommend this place.

St
Review №30

EXPERIENCED AND AFFORDABLEFrom the time you meet Tammy at the front desk, to when the technicians work on your vehicle. They make every effort to get you the best price without going for El Cheapo, or Gold Plated. They also dont try and scam you with BS you dont need. Friendly atmosphere, clean with good coffee. Theyll work with you to make a service time that works with your schedule and theirs . We will definitely go there for future service.

Ro
Review №31

Been good to me, fully explain my options and cost , have a few loaner cars if available

Da
Review №32

I am a repeat customer and will continue to put my trust in Coon Rapids Service. ALL staff are friendly, they are fast and have techs that actually know what they are doing!

Ja
Review №33

Always great service here. Its a small, family owned shop, so they really take care of their customers. They tell you whats going on with your car before it becomes urgent and they even rank the issues based on what they believe needs to be done first. I never feel like theyre ripping me off or just telling me stuff to get my car in their shop. Their employees are SOOO FRIENDLY. Waiting in their small area is never boring if youre chatting with whoever is working the desk. Their receptionist, Cierra, has even sat and watched my kiddo while I had to make phone calls outside before. Just overall a great shop with caring employees.

Be
Review №34

Great place to get your car on the right track!

Ar
Review №35

The staff here is honest and reputable; and pricing is very fair! Provides service of better quality. Keep the good work up!

No
Review №36

I brought my 08 Malibu in to have the timing cover gasket replaced, the price was comparable to other local shops for the most part and included a 2 year warranty. Replacing the timing cover is not an easy job on this vehicle and they did very well on it, however as soon as I got it back there was a noticable leak and it appeared much worse than before, I brought it back in right away and they replaced the crank seal which was covered under warranty, they also gave me a deduction on the oil change when I couldnt afford it after the repair.There are great people there and they offer a great service, I will be taking my vehicles here when I need to.

Al
Review №37

Honest and professional

He
Review №38

I recommend this guy. I trust my car to him as well. Great customer service and prices. Too bad they dont open on Saturdays or Sundays

Da
Review №39

I can not thank all of the guys at Coon Rapids Service enough. They did an amazing job of going above and beyond when we needed our truck fixed. They were VERY honest about the pricing, how long it might take for the repair, and were great about answering all of our questions. The price quoted for a custom break line was accurate and less than what others had quoted for non custom work.I highly recommend all of them at Coon Rapids Service.

Ga
Review №40

Professional friendly service I highly recommend these guys to anyone.

As
Review №41

I just recently moved into the area and when my car broke down I am so glad I found this shop! The service incredible! They were friendly, knowledgeable and as someone who does not know much about cars, they were incredibly helpful, and fair. I will be going back, and would highly recommend using their services!

Vi
Review №42

I love these guys work. Really good, and professional! Definitely worth it

Ma
Review №43

Awesome place! Nice they had a loaner vehicle! Front desk girl super nice felt like they were honest and didn’t pressure me to fix everything on my car!

Se
Review №44

Coon Rapids service is an awesome shop. They were extremely courteous and friendly to interact with - they also provided a loaner vehicle to me while my car was in the shop. Great shop, fair prices, and honest diagnostics, they will definitely get my business in the future.

Ka
Review №45

Nice guys, fixed what needed to be fixed and told me of upcoming problems. Perfect place for a car past warranty because theyre honest and tell you what can be done even with used part if thats available. Im fine throwing $1500 into my truck because I know it has a lot of life left.

Da
Review №46

Professional friendly service I highly recommend these guys to anyone.

Li
Review №47

I have complete trust in this company. And recommend them to all my family and friends.

Ge
Review №48

They are very honest, well priced and excellent service. I will definitely return. I wish all the business were like these guys. Keep ot up!

Lo
Review №49

There are a lot of repair shops out there, choose this one for, great work, great customer service!

An
Review №50

100% honest and trustworthy. Would recommend for any automotive work

Ri
Review №51

Excellent service, honesty and professional, am very happy with this place, Ill recommend to anyone .

Ja
Review №52

My repair services here have been quick and painless. Good prices and good service.

Pa
Review №53

Amazing guys! They will give you honest advise about your car; what things needs to be done and what not.

Be
Review №54

Great service, and helping with other vehicle issues.

Pa
Review №55

Helpful, knowledgeable and great customer service. They take time to listen to customer.

Ka
Review №56

Brought my car in because it kept overheating. Loved the service! Tammy at the front desk is very nice and knowledgable. She tells you whats going on in a way you can understand. Not knowing much about cars, I was thoroughly pleased with the service and my car runs great now! Highly recommend going here for car services!!

Je
Review №57

Very friendly very knowledgeable very reasonable.

Ja
Review №58

Great shop! Great people! I have had several repairs done at Coon Rapids Service over the years and they always do a fantastic job. I highly recommend them.

Ci
Review №59

You want service you can trust and not worry that you are being taken for a ride this is the place you want to go. Everybody very nice, honest, treat you well, and very quick service. Cannot beat the price, best every.

Ma
Review №60

If I could give CRS more than 5 stars, I would. Perhaps thats because they just saved me a ton of money, didnt snow me, were super nice and I didnt need to pay anything for the inspection. Took my car in because of some shuddering and clunking in the front end. Another shop was recommending new brakes, sway bars, new wheel bearing...a hefty chunk of change. I had just had the front brakes done at that shop about 13 months ago which pushed me to get another estimate. All of the headache and stress of not knowing what was going on with my car boiled down to tightening the lower bolts on the sway bars...which they did for free. They indicated the front brakes were like new and the wheel bearing was just fine. Trust is a huge thing when it comes to vehicle repairs because most people arent experts when it comes to cars. CRS has definitely earned my trust and now I know the reason why theyve been in business for decades. While I dont look forward to car repairs in the future, I will be taking my car yo CRS.

El
Review №61

I love this shop they are very friendly and dont overcharge you

ba
Review №62

Excellent service by extremely friendly and knowledgeable employees!!

Do
Review №63

My 2001 Corolla ended needing a LOT more work than I had anticipated due to shoddy work done by another shop. Cierra, Spike, and Chuck allmade the process and paying the bill almost painless!! :) Cierra is such a treasure...she is very knowledgeable, extremely personable, and a real asset to this company. You can be assured in the future if I need any maintenance or repair work done, I will be knocking on Coon Rapids Services door.

Sh
Review №64

I took my Vehicle here to get an estimate. Super Nice guy at counter who diagnosed my problem with my 2005 explorer. The price was fine. But I knew I could do myself for cheaper with a friend. He said thats ok. I said How much do I owe? He said Nothing today. Blew my mind cause they had it on the hoist etc. So I gave em 20$ for their time. Much appreciated and was TREATED WITH RESPECT! Even tho I chose to do the work myself. Thats a Great Business Im sure and does work they stand behind.

Na
Review №65

Brought car in with a few problems. expecting to only get one thing done. and to be with out a car for a day or two. they were able to get it done the same day of inspection. two of the issues werent as major as i thought, so was able to get multiple problems fixed for budget. still have an issue or two that needs to be taken care of but will absolutely be back. the service was unbelievable courteous and friendly. i wont be going anywhere else.

Es
Review №66

There are a lot of repair shops out there, choose this one for, great work, great customer service!

Ma
Review №67

I had some minor shaking and pulling to the right on my car, I went to the dealership to get some manufacturer recall repairs done hoping that one of the five repairs would fix the issue. It didn’t. The dealership recommended a $1,200 repair. I had just met Spike at Coon Rapids Auto at a Biz to Biz Networking meeting, so I decided to try their FREE diagnosis. They determined that the repair that the dealership was suggesting was not necessary and would not fix the issue. They did find the cause of the shaking and made some other maintenance recommendations. They also fixed my check engine light in the FREE diag. process. I waited for a few weeks, then decided to have them fix the minor shaking. Day1 - They gave me a car to use while my car was being worked on. They installed the part on the right side and noticed that the part was defective after test driving. Day 2 – They ordered another part for the right side and installed it, they noticed that it was still shaking a little bit. Day 3 – After some testing, they determined that the part on the left side needed to be replaced as well. They went ahead and replaced the left side part at no additional cost. The car works as good as new! Thanks Coon Rapids Auto!

Th
Review №68

Absolutely outstanding work ! Gal at the front desk is amazing .. and the mechanics did a great job on my brakes and tire rod ... will recommend to anyone !!!!

Sa
Review №69

Love this shop! The people are awesome and the work is amazing.

Pa
Review №70

Attended car show...good time by great people!!!

An
Review №71

Great quality work everytime. And exceptional customer service. Thank you coon Rapids service.

An
Review №72

I highly respect the opinions of the staff at Coon Rapids Service. They are knowledgeable, charge a fair price and do not try to sell you things you dont need. I am a life long customer!

Di
Review №73

WE had a good experience with your service because you gave us discount and came open the door quickly, Thanks

De
Review №74

I happened to be in the Coon Rapids area for an appointment, when I noticed something wrong with the way my car felt and sounded. I thought it might be an issue with a tire. They worked me into their busy schedule to take a look and found my left front tire was very loose. They gave me a loaner car, and when I returned, they had fixed the problem and the owner told me no charge! This situation would have been dangerous at high speeds out on the highway. He also showed me pictures of the rim and explained exactly what caused the problem. I highly recommend Coon Rapids Service. They are caring, conscientious, trustworthy, and friendly!

De
Review №75

Service was great. Friendly and honest

Na
Review №76

Nice friendly staff. They had the opportunity to charge me and suggested there wasnt anything to fix but have the tires replaced.

Co
Review №77

This was my first time going here and I was impressed by the communication and clarity around required and suggested repairs, along with cost estimates for all services.

Me
Review №78

Great, friendly owners who will treat you like family. Recommend to anyone and everyone!

Je
Review №79

Great service. Trustworthy employees. Especially Nick B-)

Je
Review №80

Great service awesome customer service

ne
Review №81

Awesome service. Never an issue. Honest shop.

Jo
Review №82

My favorite car repair shop. Since I discovered their good services, I have never taken my car elsewhere.

ni
Review №83

Great small business, got the car rolling. Thanks!

Ri
Review №84

Great family and business with over 30 years of service. That alone says quality.

Je
Review №85

Love this place ! strongly recommend this service facility

Cr
Review №86

Amazing experience. Honest and reliable.

Ch
Review №87

Good honest people that do good honest work!

Ke
Review №88

Great service.

Da
Review №89

Chuck and his gang are to be trusted with your families safety.

AC
Review №90

Awesome friendly help

Ri
Review №91

Good service and friendly staff

An
Review №92

Great service every time!

Kr
Review №93

It is the Mrs that brings her car to Coon Rapids Service as my husband Jeff does not drive and I have to admit I am sold on Coon Rapids Service and look to be a lifer!

Ro
Review №94

Good service and good people

Jo
Review №95

Great work by Spike and crew.

St
Review №96

Family owned auto repair

12
Review №97

Fast service

Information
7 Photos
97 Comments
4.8 Rating
  • Address:2600 Coon Rapids Blvd NW, Coon Rapids, MN 55433, United States
  • Site:http://www.coonrapidsservice.com/
  • Phone:+1 763-427-3352
Categories
  • Auto repair shop
  • Auto tune up service
  • Brake shop
  • Oil change service
  • Tire shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
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