I cannot say enough good things about the employees and the service I received while visiting the store. I think Sherwin-Williams is some of the best paint available.
Recently bought paint at the Cookeville Store to paint two rental houses. First visit was OK, the second visit was not good. The guy that waited on me, re-entered me into the system and said he would give me a discount from the $95 per gallon price to $76. I bought two gallons at $76 which was the most I have ever paid for paint but the story was we are low and dont know when we will get any more. Went back same day, Saturday evening and a different guy waited on me. I had to have one more gallon of same I got that morning, he sold it to me for $62 per gallon without any bull about running low. My issue is with the first guy that sold it to me for $76. Why would he take advantage of me for a few dollars more? I have not had this issue at Lowes or other places. Do you think I will buy from this store again? Not likely. Need to train your staff to be consistent and respectful. Running low is not a good reason to price gouge someone. While he made the store or his commission, which ever may be the case, a few dollars more, he has lost you future business that would have been worth hundreds more.
They was very helpful I was needing some help picking out a exterior paint for my house and I showed Taylor a color I was wanting and she helped me pick some colors and she did a great job. I want to thank everyone there. I would recommend them
Taylor is so patient and very helpful!Im glad I had her help me with color choices.Thanks
Great place to get paint, great staff and very knowledgeable!
The people at sherwin Williams know their paint and stain products Darren and Norm are the best if you have a paint project you want to do for the first time or your the pro thats been doing it 30 years they can help you with any concern or questions you might have regarding anything in the store.You wont be sorry
I was able to match the stain from a purchase of 2 years ago. The sales associate used the computer to look up my previous purchase. Helpful friendly service and I was quickly on my way. I felt safe in the store as well. Overall the experience was exceptional. Thank you!
Staff is very friendly and helpful.
Taylor is excellent at helping pick out colors. I told her what look I wanted and she nailed it! My guest bedroom now looks awesome! The entire staff is very professional and super friendly. I’ll definitely be back for all my painting needs.
If you want to buy paint, buy it from the experts. That is why I always use Sherwin-Williams for my paint needs. They didnt fail to deliver this time as well!
Mainly the cute girls however they do know what youre talkin about as far as paints and sealers go the only problem was for them he was a very good salesman and I was getting ready to buy I think 15 gallons of sealer only problem is he didnt stock it at the time too bad for them unfortunately I went to Lowes and actually dont tell them but I bought a better sealer and Im so pleased with it. Oh Sherwin-Williams is a very very good place
Love this store so helpful in helping me pick paint to paint my deck.
Sales clerk was friendly and helpful with my selection.
Friendly and knowledgeable employees
Customer Service was over and above! Will be back!!
I really like Sherwin Williams they always have good and quality paint and all tools what I need to do of project!!! And nice costumers service I like all
Extremely helpful store staff. Used the app to look at paints and select ones to get samples of and found that useful. Nice store, very clean
The associate I spoke with was knowledgeable and help me select the right color and type of paint for my project.
Sherwin-Williams is great and they are always helpful. If I have a question they answer it and advise me on the best paint for my project.
Knowledgeable and friendly staff, but prices are very high
Customer service is unbeatable. Staff is friendly. Never make me feel like a burden when I have a thousand questions. Theyre willing to teach me the things I need to know. Theyre just all around service oriented and seem to care about what they do.
The staff is extremely helpful. The prices are competitive but the the product is better than the competition.
Very helpful in choosing the right paint and color for my project.
Sherwin Williams had great customer service and the paint goes on beautifully. Make sure to ask the experts to recommend the type of paint to use for your space.
Excellent service, friendly staff, quality products at a reasonable price, great technical assistance, and highly convenient location.
To ask for a stirring stick. We forgot to ask and they forgot to give us one.
The staff were extremely helpful in helping me match colors of paint and guiding me to the best products.
Wonderful customer service, knowledgeable staff, great selection of colors..
Helpful assistance by knowledgeable staff. Excellent product quality.
Very courteous staff, goes out of their way to help you find what you need.
Horrible place to do business. Clerk refused to match and mix an existing color because it would not match and/or touch up correctly. I explained that I understood it would not match 100% and the guy still refused to match the color. I even had the original 5-gallon bucket of paint with me - they could have matched the color code OR taken a sample of the paint (dry OR wet) from the bucket - the guy would not even do that. Horrible service, rude to my wife - do yourself a favor and go to lowes, potters or elsewhere.
Good paint selection and very curdious and informative
Great help an great people that work at the cookeville TN. store
Great service Ive never had a problem mixing paint and colors. When you go they have the same people not like Lowe.s who they hired that day
Outstanding service!
The paint is excellent quality and the service is prompt and cheerful!
Good service; friendly sales personell
Manager Devon is superb! Very, very helpful!
Top notch professional paint and tools
Very helpful and extremely knowledgeable of what they sell .
Excellent customer service!
Darren and his staff are great.
Sales staff were very friendly and helpful
Super knowledgable and helpful.
I was very pleased with the service I recieved
Excellent service
Polite, courteous, quick to give service.In and out quickly
They need to keep more material in stock
Nice and helpful people
Prompt, courteous attention with accurate results.
Unpeckable servive
A big thank you😄
A little pricey, but staff is very friendly and professional.
Great product and super service
Best paint period
Knowledgable and friendly
Check it out for themselves.
Great paint
Typical paint store
Awesome place and people. So professional and friendly