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Denver Mattress
200 Amity Rd, Conway, AR 72032, United States
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Denver Mattress
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Da
Review №1

Erik was fantastic! I can’t express how appreciative I am of all his assistance during our mattress purchase transaction. He was very patient while we mulled the array of options and candid about their pros and cons. He juggled attending to three families all at the same time and every group felt like they were the only ones in the showroom as he was assisting them. It was impressive! He was thorough with finding us the best deal and promos by matching online sales. Additionally, he didn’t hesitate to help us load our items. We will be back — probably for one of those snazzy adjustable frames. Thank you, Erik!

mi
Review №2

Garland was courteous and professional, helpful and answered all our questions about the mattresses. In addition, he was very patient while we were trying out mattresses.

Rh
Review №3

Erik was extremely knowledgeable of the purple mattress and products. He helped us find the perfect fit for our sleep positions. He fitted each of us with the correct pillow. He was open about with time it will take to break the pillows and mattress in. I feel informed and look forward each nights sleep being better than the night before.

St
Review №4

My husband has just come from the hospital after a cardiac incident and we needed an adjustable bed and mattress ASAP. Annette made it so easy and took care of us really well.

Da
Review №5

Our salesman, Erik, did an excellent job explaining the benefits of an adjustable bed, and he didnt give us a hard sell. We had seen some very pricey models at other stores, but Denver Mattress had a wide variety of models and Erik helped us find one that fit our style and budget. The 0% financing made buying our new bed an easy decision. Quality products and quality staff made for a great buying experience.

Sh
Review №6

Had a great experience here. My husband and I went in and the manager, Eric helped us find the perfect mattress for us. We werent ready to purchase just yet so came back awhile later and Garland was extremely helpful in walking us through the process and recommended the perfect frame, sheets, etc for our new bed. No complaints at all. Thank you both so much for your help!

Co
Review №7

Annette greeted us and was extremely knowledgeable about all the mattresses, not pushy at all but there to answer any questions. Would be great if we could experience this kind of customer service everywhere! Thank you Annette for taking such good care of us.

Ne
Review №8

My online help through the website chat was perfect. It was an actual person, Annette, the assistant manager at the local store. She was helpful, prompt and helped us get what we wanted that met our needs. Plus she wore a mask. Highly recommend. ⭐️⭐️⭐️⭐️⭐️ For her. The actual store on the other hand did not require customers to wear masks, we felt unsafe and very uncomfortable as the store had lots of customers, none wearing a mask. We had to immediately leave due to no mask mandate by the store. This seems like a simple show of respect by all and simple to do considering you are trying out Mattreses!

Ka
Review №9

It was a very nice experience dealing with Annette. She was extremely knowledgeable and went above and beyond to assist us! This made shopping for the proper mattress so much easier!

Za
Review №10

Very friendly and helpful. Answered all are questions. Told us about the sale

Da
Review №11

We had a great experience at Denver Mattress! Ann was extremely knowledgeable, and patiently guided us through the process of selecting and buying a new mattress and frame.

GQ
Review №12

Great service. Annette was great!

DV
Review №13

Annette was so sweet and so incredibly helpful! She listened to what I wanted, gave me several ideas and choices, and helped me to decide what was best for me. She was great! A+++

an
Review №14

Erik was phenomenal is assisting us in finding the perfect mattress and mattress protector for my mother. I appreciated his guidance and patience. Top shelf service.

No
Review №15

Garland helped us today, and he was extremely helpful. Very informative and got us an amazing price on a new mattress!

Br
Review №16

Erik was so helpful and knowledgeable! We got exactly what we wanted. No high pressure sales and that means a lot! Already sending my family to shop!

Em
Review №17

I love my mattress and I love Erik Johnson who helped us in the store. He is so nice and helpful! I will definitely come back. They have great selections.

Sh
Review №18

Had such a wonderful experience with furniture row! Got a great deal on my new bed and bed frame! Erik was so attentive and helpful and made the process so easy!!! Thank you

Sh
Review №19

Lisa was amazing. I was very specific about what I was looking for in a mattress and she showed me two products that met my needs. She made no moves to show me alternate products that would more expensive without meeting my specific needs. After I left the store I was to verify all of her answers via a web search. Her personality and professionalism made a daunting task far more pleasant.

Ke
Review №20

Garland was very helpful and knowledgeable in the products. Was very patient and allowed us time to make a decision, very low pressure to purchase products!

Ar
Review №21

Erik Johnson was really informative. Great customer service..

Ta
Review №22

I was waited on right away! Questions were asked to determine the best pillow for my sleeping habits! I was then given lots of and information on how to care for the pillow and Pillow protectors that I bought.Erik was a great and pleasant sales person!

An
Review №23

Garland made my mattress shopping experience incredibly easy & I got a great mattress at a great price!

Mr
Review №24

Our sales person knew her products very well, and was very helpful! We are very pleased with the whole experience. Looking forward to our new bed!!

sh
Review №25

Anette did a great job! She was very knowledgeable of the differences in the mattresses we were interested in as well as versed in the prices, sales, and comparison of what we purchased previously.

Am
Review №26

My sales associate Erik was TRULY the best! He walked me around the store, showed me all the mattresses, didn’t pressure me into making a decision, and I bought the mattress that benefits my needs. Have shoulder issues from a previous volleyball injury and tend to be a side sleeper. But, the Doctors Choice mattress I picked will benefit all of that for me. I tend to dislike sales associates because I’ve very indecisive but Erik is your guy!!!!! He’s honest, very informative, and will take great care of you!

Ch
Review №27

Erik was so kind and helpful from the minute we walked through the door! he helped us to pick the perfect mattress, pillows, and protectors to match our sleep and made the process so easy. it was the best experience and we are so happy with our purchase! thank you so much!

Ja
Review №28

Wow. Great service and so knowledgeable. I felt like was sitting in front of a doctor! He knew so much about mattresses and the effects a good one can have on your body. Thank you for having such a great young man.Jamie Aitchison

Ro
Review №29

Garland was very helpful, knowledgeable and courteous. He asked great questions enabling us to focus on exactly what we needed. Thank you, Garland, for being an outstanding sales rep!

Ca
Review №30

We worked with Garland in the Conway, AR store to purchase two twin xl mattresses for my wife and I (we each wanted different levels of firmness for a king bed). He was EXTREMELY knowledgeable about the product lines in the store and didn’t try to push us one way or the other. He was patient as we tried out all the different options and gave us space when we needed it. Let’s face it, a mattress is a major purpose and something you use every day and it’s a purchase you need to get right. I feel like Garland really helped us find the right solution. And the ability to try the products in home and return them for another sealed the deal! We know we can find what’s right even if our first choices don’t work out in the long run. Great experience!

Pa
Review №31

My husband and I actually had an enjoyable time buying our new bedroom.Annette made us laugh and really feel like we will enjoy this for the rest of our lives.

Sc
Review №32

Garland helped me in an extremely timely and polite manner. He answered all of my questions and helped me choose the right product for our family. Shout out to him & the ample inventory at Denver Mattress!

Ch
Review №33

Annette was Great! She was very helpful and went above and beyond

Ja
Review №34

Garland was knowledgeable, polite, and efficient. It was a wonderful experience.

La
Review №35

We were greeted warmly and quickly. Lisa helped us find the right style of mattress and was incredibly patient and kind with our hyper 3 year old. We are very pleased with the service and expect to enjoy the product just as much. Its comforting to know that we will be able to exchange it after four months if we find that its not a perfect fit though.

Mr
Review №36

Great product, prices, & customer service. The GM is very professional and knowledgeable and helped us save a lot also. Would highly recommend.

Ja
Review №37

My wife and I went to several stores and tried over 50 beds.. we bought from Denver because of the quality, the warranty, but most importantly our sales rep Garland was nothing but class and was very respectful and courteous.

Ri
Review №38

The pillows that I purchased were excellent, but I had to make two trips to finally get them, I purchased King size and they gave me a different size so I had to make a second trip to finally get them home.

Am
Review №39

The staff was very friendly and knowledgeable. Would recommend to everyone!

Br
Review №40

Erik was very helpful in helping to find a mattress bundle that was perfect for us.

Ma
Review №41

This my second order and this one I ordered from the website customer service line because I knew the exact mattress and box spring foundation I wanted. My buying experience was exceptional. My customer service person was Charlie Wilson and he is exceptionally good. I am an experienced shipping manager who knows what excellent customer service is when I receive it. Buying from Furniture Row and companies has be a great experience and I highly recommend them.

me
Review №42

The Best: Annette gone out her way to help our need. Professional knowledgeable. Many thanks 🙏

DS
Review №43

Annette was fantastic and made my buying experience enjoyable. Her customer service was excellent. She was very kind, knowledgeable, profesional and answered any questions I had. Will definitely recommend to all family and friends.

Ma
Review №44

Fantastic service! Eric Johnson, the sales rep was great and really listened to our needs and concerns and helped us find the right mattress!

St
Review №45

Blakely was wonderful! Quick and painless transaction. We are so excited about our new Purple mattress!

La
Review №46

Erik Johnson, put this guy on a commerical. Very knowledgeable salesman knew all his stuff, was not pushy, got us in-and-out quickly.

De
Review №47

Sales associate was extremely knowledgeable and friendly. Walked out with a great deal on a mattress, base and several other items. Highly recommend.

Ch
Review №48

I was greeted with a warm and friendly welcome. The staff there was attentive and helpful. And theres so much to choose with affordable prices. I will continue to shop there.

Ma
Review №49

Blakely was excellent. Great service, knowledge, and customer care. Great and easy experience all around. Give her a visit if you’re in the market for bedding. Thanks again, Blakely!

Ji
Review №50

Very impressed with Garlands help and professionalism. Very pleased with the experience

Ch
Review №51

Lisa Ramos was very attentive and knowledgeable. She took her time and explained every option and benefit. Walked us through and helped us make the absolute best decision on a king mattress set with adjustable frame. We had planned only to look today but with excellent, no pressure help from Lisa we went ahead and bought. She is a great asset to your company and we are glad that she helped us today

Mi
Review №52

The salesman was friendly, knowledgeable and accommodating, although he did strike me a tad bit like a used car salesman. Overall I would recommend them

TR
Review №53

Easy to deal with, very professional and provided the right information without being pushy!!!

Ho
Review №54

My boyfriend and I went in this evening and were immediately greeted warmly by Garland. He patiently listened to all of our needs, wants, and questions and walked us through all of our options. We pretty quickly found something that we loved thanks to Garland’s suggestions, but decided to shop around to make sure we were making the best decision. We only visited two other stores before returning to make our purchase at Denver Mattress, due in large part to the vast difference in customer service we experienced. Garland and his associate had readily available answers for all of our questions and made sure we got all of the available promotions. One of the most pleasant and confident purchases we’ve ever made!

Tr
Review №55

Very helpful and knowledgeable. Thanks to Erik, he knows what’s up.

Re
Review №56

Came here looking for mattresses but left with great pillows.Blakely was Great!! she was patient and answered all my 1000 questions.

Ly
Review №57

Garland Yarber has been very helpful and considerate to work with. Positive, answered questions, helpful without being pushy

Hi
Review №58

Annette was phenomenal and very helpful when we were purchasing our first mattress!

ne
Review №59

Went here over the weekend to get my mom a mattress. Gerald was very helpful and answered all our questions.

mi
Review №60

Very helpful sales person! Helped us find exactly what we needed

Ca
Review №61

Garland was knowledgeable and friendly. Good experience overall! Love this store!

Am
Review №62

Our salesperson, Tanner, was extremely knowledgeable and well spoken about every model he showed us. Helped us navigate through the firmness options and brands that could best accommodate our small budget, while still giving us an amazing nights sleep. Never felt pressured to buy, or like we were wasting his time if we needed to walk away. Excellent sales rep that got us on a Purple 2. Thank you Tanner!

Ka
Review №63

Great shopping experience! Annette was helpful and helped my husband and I find the perfect mattress and pillows!

Mi
Review №64

Erik was very helpful and friendly at the Conway location.

Ro
Review №65

Annette was great fit us perfectly to the mattress we needed.

Je
Review №66

Lisa was so helpful while I was trying to find a mattress! I wanted to stay in a price range and certain measurements and she was more than willing to help! Always happy with Denver Mattress!

Li
Review №67

My experience was outstanding. My Sales Representative, Lisa, was so awesome! She made this a totally positive shopping experience. Knowledgeable, professional and considerate. Thanks!

Ma
Review №68

Garland was my sales person and was amazing! His professionalism and knowledge of the products made shopping easy. If Garland is not in management, he should be in your management program, because he certainly was positive, professional and respectful to customers. Garland made me know that I would youdo business here again.Great job Garland and keep up the good work! Denver Mattress is represented well by having you on there team. I will be back for sure.Thank you again and be blessed!

Al
Review №69

Excelente customer service, the manager Annette Olvera is very knowledgeable about all the mattresses!So we buy the perfect Denver mattress the luxury line!Thank youSincerelyAlma D

Ba
Review №70

Not really their fault, I guess, but I chose a purple pillow that I could have bought direct from the company and I have not received it 3 week later.

Ca
Review №71

Great overall experience! Garland was very knowledgeable and helpful!

Pa
Review №72

Customer service was excellent. Salesperson was friendly, listened and had suggestions that were viable.

Me
Review №73

Low pressure, extremely knowledgeable staff. I have visited do many mattress and furniture stores, and visiting Denver Mattress has been by far the most pleasant experience. I bought a mattress, sleep essential package, and adjustable base.

da
Review №74

My customer support person was very knowledgeable about everything from the products, to delivery, to financing. She even found around $300 in discounts for me. I couldnt be happier with my Denver Mattress experience.

Ma
Review №75

Absolutely wonderful service! Garland was so kind and informative. He also made sure we got exactly what we needed at the most affordable price possible. Thank you so much for your help, Garland! We look forward to your service in the future!

Il
Review №76

Lisa was amazing! Her welcome approach was very inviting. Right off she had a look on her face (even behind the mask) that she wanted to truly help my family make the best decision possible for our sleep comfort.Lisa was very knowledgeable about what we were looking for. We purchased two queen Fairfield beds for our daughters and a king size Tempur-Pedic for the husband and myself. The entire transaction was flawless. Lisa had no problem communicating and even found a common denominator with each of my family members. Even my teenage daughters. Absolutely pleased with our experience at Furniture Row in Conway, Arkansas with Lisa Ramos. I hope that she will be able to read her reviews from her customers. I believe they are all nothing but excellent.Thanks Lisa for rockin the mattress!Always, the Davidsons

Pa
Review №77

Anita was extremely knowledgeable about beds snd help us pick the perfect one. We chose a Purple matress after she led us through all the options and differences. I feel extremely confident in our decision now since Anita guided us through the process. Also they had a10 percent Veterans discount. Happy all the way around!!! Thanks

Ni
Review №78

Lisa was amazing! Very knowledgeable, kind, and generous! Loved working with her. Thanks for the best mattress!

jo
Review №79

Professional, absolutely knowledgeable of all products. Perceived our needs with quality assistance. Great purchase experience.

di
Review №80

Pleasant experience with Lisa. We purchased an Aireloom and couldnt be happier. Very knowledgeable and knew what we needed.

Da
Review №81

Employees were friendly, efficient, knowledgeable and able to help me complete by business in a timely manner! Thanks again guys!

Pl
Review №82

Fast friendly service. Ordered two tempur pedic box springs for delivery. Very nice people.

A
Review №83

Great salesmanship, answered all questions, great suggestions and listened to us

ja
Review №84

Welcoming and had exactly what we were looking for

Jo
Review №85

Lisa was a fantastic sales person. She helped us choose the right mattress at the right price.She should be in charge of training sales people, at corporate level, on how to interact with customers successfully.

Wa
Review №86

Awesome experience! We love the customer service and attention to detail. Garland was awesome! So friendly and knowledgeable.

Ni
Review №87

The staff here is very friendly! Annette answered all of my questions and helped me purchase a new mattress with ease. I highly recommend shopping here!

Ar
Review №88

Excellent service and knowledgeable about products! Would recommend to anyone!

Ch
Review №89

I purchased my mattress set here a few months ago. I called Ms Lisa today with a small concern regarding my base. I really appreciate the energy given by Ms Lisa when answering the phone! I mean she knows how to capture you with her voice, her demeanor & her phone etiquette is on point. Ms Lisa listened & she made things right for me as a customer. I thank Denver Mattress & mostly Ms Lisa for remedying the issue so promptly. I shall & will most definitely recommend my family & friends to Denver Mattress !! Thanks again!!

Ca
Review №90

We love this place. Great selection! Great customer service!

Ma
Review №91

2nd time buying a mattress at Denver and I’ll keep going back! They had what I wanted, offer free delivery AND great service..Lisa was very knowledgeable and patient, worked with me for over a week because I’m fickle ;).

Mi
Review №92

Really like the folks at Denver Mattress in Conway, AR! They give you the best service and are so knowledgeable about their products! Highly recommend them!

Qu
Review №93

Garlin was extremely helpful and found us the perfect mattress. Was a very great buying experience.

Hu
Review №94

Erik was super friendly and helpful!

Ci
Review №95

Annette at the Conway, Arkansas, store was fantastic! She greeted us with a smile and a sweet welcome. Annette was very knowledgeable about all of the products. We discussed and compared many mattresses and with her knowledge I think we picked the perfect one! She was also wearing a mask and gave us disposable cloths for lying on the mattresses and pillows. We appreciated that so much especially with this new surge in Covid! I will definitely send any of my friends and family to Annette- you are very fortunate to have her as an employee! We are looking forward to enjoying a wonderful night’s sleep on our new Denver mattress!

Da
Review №96

Annette made it fast and easy!

Ta
Review №97

Annette was very friendly and helpful! Can’t wait to sleep on a new great mattress!

Be
Review №98

The salesperson was very helpful and patience with all my questions.

sa
Review №99

I wasnt in the mattress section. I was shopping for living room and dining room furniture. Almost every thing is farmhouse style. I know its popular but I like variety. They do have a large selection though.

S
Review №100

Great price. Super sales person. In stock too!

Information
38 Photos
100 Comments
4.9 Rating
  • Address:200 Amity Rd, Conway, AR 72032, United States
  • Site:https://denvermattress.furniturerow.com/locations/Conway/AR/100035?utm_source=FurnitureRowYext&utm_medium=cpc&utm_campaign=Yext
  • Phone:+1 501-764-0080
Categories
  • Mattress store
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:12–6PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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