Its a college bookstore lol. Its exactly what you expect, everything expensive, but nice people working here

Need more cashiers especially at beginning of semester

Books are usually priced reasonably for rental and they arrive fairly quickly, which is excellent. If you need textbooks, the bookstore is a good option. If you rent your workbooks here then be prepared for them to already have lots of writing in them, youre better off buying the workbooks. Employees are usually very helpful and kind, but I have had a bad experience with one employee who got a bit snippy with me.

UCA is one of the most beautiful universities in America! The campus bookstore is clean with a great choice of apparel. Every person we met on this campus was so nice!! UCA has a student body to be proud of!!

The customer service is amazing! My son had an issue with his book order and we went in there and spoke to someone and they fixed the problem and refunded the extra money my son spent on books I had already paid for. It took all of ten minutes!

Great variety of things to choose from.

Very friendly staff, always has the boss I need, though not necessarily the best prices. They have a fantastic selection of UCA Bears paraphernalia, which is the main reason I frequent the store. I love my school!

I purchased my books Aug 23rd and I am very displeased with my service. I’ve been waiting 2 weeks for a book to be shipped to my address I called them after 1 week after not receiving the book and they said it would get to me the following Tuesday. I have yet to see the book. Also I went in the book store with my full course schedule, I only have 2 of the 5 books I need. The extra books that they made me pay for I do not need for my classes. I will be calling Monday morning to get everything situated. This is putting me back on my school work and reading assignments. I am reading wrong material for the wrong classes.

Good service. Nice employees. Got it all done before the rush

Proud Alumni with a current student. Good to be home around good people.

The bookstore has plenty of items and I love going there but its too expensive. If you have a choice, just get textbooks from there and get the other stuff from other stores. For example, a UCA T-shirt or a travel mug could be $20 or more at the bookstore or you could go to Wal-Mart and get the same thing for half that price. Thats also the case for school supplies and electronics. Also, the sizes go up to 2XL, nothing more, so keep that in mind if you shop for UCA clothes there (Again, which I wouldnt suggest because of the prices).

Always a great experience shopping at UCA book store!

They lack good communication skills. They should learn to communicate with the people they work with or there should be a note of some sort written down with customers issue with textbooks.Story time:I received a scholarship for my textbooks, but a cashier made a wrong order on one of the textbook. I was to get a new textbook (I would call it Aaaa) but they ordered something else (I would call it Bbbb). Since it was their fault, i talked to the manager and I was told that i would get the new book I ordered (Aaaa) for the same price I was charged for Bbbb. When I went to get my textbook, another cashier said that what they ordered was a used textbook Aaaa and that was what they had on their account. (Note that I am supposed to get a new textbook Aaaa). I tried explaining to her and she kept on saying in order to get the new textbook Aaaa, I have to pay for it. I was like that does not make sense because I got the scholarship in order to get the correct textbooks and it was the mistake of one of your colleagues. And I also told her that the manager said I am to get a new textbook. She kept on saying the same thing even when I explained to her. At a point, i felt like she was being a racist cause she had the i dont care about you face and attitude. The point of getting the scholarship is so that I dont have to pay a dime. So, because it was their fault, I cannot get the correct textbook with my scholarship? Long story short, I never even got my textbook and my scholarship felt like a waste. I had to talk to the people that gave me the scholarship and as of right now, everything is getting sorted out smoothly. Unlike the UCA bookstore, the person in charge of the scholarship is doing a better job and it isnt even the scholarships job to clear misunderstandings about textbooks. I have not gone to the bookstore yet. I will go on Monday because I am writing this review on a Sunday. I hope everything will get sorted out cause I need that textbook even for next semester. UCA bookstore needs improvement on their communication skills.At least write a note on what the manager said or something. I wish I could rate this a zero for poor service. By the way, I spent 2 weeks (almost 3) trying to figure out what to do about the UCA bookstore not giving me the textbook i asked for.

They shipped to a deployed location. That was really cool. Thanks guys.

Employees have no understanding of communication or inventory

They have always been very helpful in finding certain clothing as well as the cheapest way to afford my books for school.

Nice selection of UCA bear gear and lots more!

Very helpful staff

Very kind employees, always ready to help you with your purchase.

It was cold and I needed a hoodie.

Kind friendly staff. Good service.

Staff is friendly, but all the books are overpriced. By as much as you can from other places

Great service, friendly employees.

Very imformative and spacious

Super helpful staff!

Great service, kind people

Very good apparel

Very friendly employees!

Pricey.

Theyll do most of the ordering for you but at the same time books are much more expensive than other sources and pay back less than a fifth of what you paid them when they buy it back

Awesome

Books