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Metro by T-Mobile
8250 FM78 Suite 106, Converse, TX 78109, United States
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Metro by T-Mobile
Comments
is
Review №1

Eddie at METRO Hooked me up and made my day 100% better. Definitely recommend this location.

Jo
Review №2

Worst customer service ever! I will be switching to another company because of this. And i am gonna call corporate and let them know how unhelpful was the guy Robert that works there.

St
Review №3

My experience with metro was good. Affan was a very nice and friendly kind and professional. I would recommend this store because of him

Ba
Review №4

Adam assisted me. He was very knowledgeable and patient explaining phones and plans. I give him 5 stars and then some. I would recommend him to anyone who is not very tech savvy.

Ro
Review №5

Best customer service provided by affan .I had problem with my phone about internet and he fixed it quick .once again thanks and would recommend this store to every one.

Ze
Review №6

I got two new phones here for me and my wife .Affan was Very respectfully and knows how to treat customersI would recommend every one to this location🙂

jo
Review №7

Awesome guy really helped me out and a great deal thank you Affan.

Lo
Review №8

Affan gave us the best deal and best customer service ! Thank you affan

K
Review №9

Affan is the BEST!!! We live in Miami, but needed a replacement phone for my son & he made us such a great deal, that we purchased two!!! He is a pleasure to do business with. We will definitely recommend him to our family & friends in Texas!!! Thanks & God Bless 😇

MR
Review №10

Best customer services at this location on fm78 next to Dunkin donuts

Sh
Review №11

This store is the very best! Ive been going to this store for almost 5 years. Ive gone into other stores in the area and got the worst customer service, here in Converse Ive gotten the best ever customer service! Thank you team Converse!

An
Review №12

Affan helped me get a new phone great service and very knowledgeableHighly recommended going through Affan

Je
Review №13

We had a great experience when we switched our phones from another carrier to Metro. Affan took his time explaining everything and was so helpful. He walked us through every step and it was a big change for us. We had been with another carrier for several years, but you cant beat the price and service at Metro! Thank you Affan for helping us with everything.

Ra
Review №14

I got a new phone here and they help me set it upAffan is their best worker

Ja
Review №15

Experience with Affan was excellent 👌, great customer service.

El
Review №16

Affan did excellent job with my new phone

Fr
Review №17

Great service and great help I love coming here I appreciate Affan hes really cool, nice and he helps with everything and he provides great service.

Ch
Review №18

Great customer service affan gave me the best deal on new phone . highly recommend this store

Le
Review №19

Best custom made servic provided by affan

Ze
Review №20

Really good customer service. Recently bought a new line with phone and that guy was really nice and helpful. Totally recommend it.

Ad
Review №21

Best Customer Service I ever had in T-Mobile!Affan was so kind and respectful helping me and explaining me how to upgade my plan!! Keep the good work going on!

Ru
Review №22

Affan is best helped me transfer my data from old to new phone I recommend this store to everyoneThank you fm78 metro

el
Review №23

Affan was perfect 😃😃😃😃helped me find a good phone,very respectful and attentive will definitely be back thank you

Hu
Review №24

Afan is an awesome employee at metros, I had problems with my old phone and he helped me out with a new phone and cas as well. Very satisfied and happy customer!@

ad
Review №25

Best customer service provided at this location. we always come here to buy phones.

De
Review №26

Affan did a wonderful job helping us leave with a new phone! Great guy and great customer service!

Mo
Review №27

Worse customer service ever!!

Ri
Review №28

I went in to get a line and Affran made every so easy to get a phone. Also has great deals

Ja
Review №29

He is the greatest keep him forever good man

Br
Review №30

Affan was very helpful and honest unlike other people at other Metro locations.... Me and my fiance went in to pay our bill and he let us know that we was being ripped off by being charged for services that we specifically said no to. Well he fixed everything and we couldnt be happier. Thank you so much Affan you are awesome!!!!!! We will go out of our way to come to your store for now on.

Ma
Review №31

I switched from another service and got a new phone. Affan was really helpful and explained it all in detail. I will be going back if ever need help and totally recommend this store. Great customer service.

Ge
Review №32

Affan was great.went trough every step on my new phone Thank you.Great costumer service!!

Da
Review №33

Thanks again Affan for being patient in answering all our questions and concerns! Truly made our first time visit and switch to Metro a pleasant one. If anyone wants great customer service, come see Affan!

gr
Review №34

Dont waste your time with this person. Look for another store with better costumer service.

Fi
Review №35

I dont usually do reviews but great customer service!

Jo
Review №36

Affan one of your best worker I run into your store I rate him a #10

Te
Review №37

Dont even think they deserve a 1 star. But only one i can pick. Called to ask a quick question and they where so rude.

Go
Review №38

I came in store to pay my bill. Affan gave me the most awesome service to pay bill and then introduced e to another wonderful phone the Moto G7 power. It is a beautiful phone with a true long lasting battery. Kudos to affan

SH
Review №39

Good customer service, great attitude, quick service, provided by affan

ra
Review №40

Very attentive, helpful, got me out quick, I wouldnt hesitate to recommend him to friends

Ar
Review №41

I just went to get one ph and Mr HAAN offer me a nice deals and treat me with respect and He answered all my questions. I recommend this place.

al
Review №42

Affan gave me the best deal best employee

Ju
Review №43

Good customer service . came here to pay the bill and ended up buying brand new stylo 5 . affan helped me answered my questions well. Defiently recommend this store to everyone

Sa
Review №44

Affan was great and very helpful!

Ja
Review №45

Affan was super helpful and extremely nice. Great store and people. Definately recommend this store to anyone!!!!!

Ja
Review №46

The service was great and I got a great deal when I went to pay my bill I got a free phone and a free case for it good job.

Ve
Review №47

Employees really friendly and nice i reccomend metro for good prices

Ge
Review №48

Great prices and they had what I wanted 👍😁

Ca
Review №49

Very good customer service. Very polite and quick!

Ju
Review №50

Very good customer service .thankyou affan

Fr
Review №51

Great service thanks to Affan he was a great help .

Ha
Review №52

Affan is very helpful thankyou

al
Review №53

Excellent customer service. will definitely recommend this place

Br
Review №54

Best customer service , staff is professional, will go again

Ma
Review №55

Good store best service provided by affan

me
Review №56

Affan was very helpful and gave great service

ch
Review №57

Just got a phone he was nice and very helpful!!

Ji
Review №58

Great service

Al
Review №59

Thank you Metro you are very helpful. Great job team.

Pa
Review №60

I have been to many different Metro PCS around the city and I can really testify that is one best location. Excellent all around in customer service knowledge and overall making it a great experience I will be loyal customer to this store.

Al
Review №61

I always come here. Its clean and the people are very friendly and helpful. They help me to choose my phone and any information about my needs!.

He
Review №62

The customer service is poor. The staff is unprofessional. I wouldn;t recommend anyone to get service from them. I went in to do and upgrade for my daughters cell phone I was trying to take advantage of a in store promotion and when it came down to it. I was missed informed. The sales associate BLAMED me and did not wish to help.

Er
Review №63

Today 7/18/17 at 10am i went in the store and was a little hostile but in all Adrian was calm the whole time so i do appreciate him and thank him for being the person he is. Thank Adrian B. You deserve 5 stars and will continue to come visit that store almost lost my business but for your help i will refer my daughter

De
Review №64

Mr Afhan did great great job

Ei
Review №65

Friendly workers, answered all of my questions and provided more than enough information on devices and device plans

pe
Review №66

Great store and best deals.

Ro
Review №67

Very good and friendly service speedy service

Na
Review №68

Very excellent customer service!

Je
Review №69

Salesman was very very helpful and courteous!!!

Mo
Review №70

I will only put 1 star just so this can get seen , I have a sister that lives in this area when i went to visit i noticed my bill was due so i was in the area so i figured id stop. OMG the girl that was helping wasnt inviting at all of course i got the typical greeting but thats all . Im not sure how long this store has been here but they need to brush up on their customer service skills. No bueno . I recommend going the other Metropcs down the street . There one Rep that super easy going and courteous . I WILL NOT BE GOING TO THIS STORE AGAIN !!!!

Jo
Review №71

I went in with my wife, they where very rude, didnt care for my needs at all! will never go back. dont recommend this location at all! they over charged me and didnt even give me a receipt when i asked for one they said the printer was out of order but i had just watched them give the person ahead of me one. DONT GO HERE!

ma
Review №72

I switched from boost and they messed up the switching and i lost my number which i have for 10 years when i went back there they didnt helped me. and the girls were rude to me.DONT GO TO THIS METRO PCS

Do
Review №73

Excellent service fast and easy

re
Review №74

Very friendly and helpful

Be
Review №75

Poor service unfriendly worker the lady see to think she owns the business and she talks around u

Je
Review №76

Bad customer service and rude workers 😔

Ja
Review №77

Perfunctory service.

Information
23 Photos
77 Comments
4.5 Rating
  • Address:8250 FM78 Suite 106, Converse, TX 78109, United States
  • Site:https://www.metrobyt-mobile.com/?cid=YEXT%7CGM-BD%7CListings%7CQ119%7CGoogle%7C
  • Phone:+1 210-730-8801
Categories
  • Electronics store
  • Electronic parts supplier
  • Cell phone store
  • Telephone company
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:12–6PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
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