Always friendly and accommodating. They make me feel like family.

The staff was very friendly, helpful and professional. During my routine maintenance check up, they found a couple of things and asked me first (and provided pricing) before they did anything, which I totally appreciate! Theyre also tracking my maintenance needs, which is so helpful. I would highly recommend Elders!

Friendly staff and fast service. I would recommend and come back for the future need.

I trust Elders to diagnose and take care of any problems that I have with my car. They have done an excellent job for me for almost 20 years. Nice people too!

I have enjoyed the work that the team at Elders has done for my truck over many years. I drive an older vehicle and they have always given it top notch attention to keep it running smooth for me! Ok he proactively advise on upcoming items to keep aware of and will send a price quote ahead of time for you to be planning for. By retaining all of the maintenance history in their system, they keep up with the needs of each vehicle. Great work all around!!!

Local business recommended by a friend and the prices were average. I had a minor complication which they fixed very quickly, try them out

Brought them a project for my air compressor, they knocked it out the park. At $$$ they quoted.

Professional personable staff, honest diagnostic and pricing.

My daughter used this business and they fixed a problem that my nephew could have fixed for 1/4 of the price. Theyre too expensive and they love to cheat women.

My wife went to Elders for a vehicle inspection a while back... and was treated as if inspections were the last thing your team wanted to do. I personally called Mr. Elder several times to see if he could help with a project vehicle from which I received no call back. He did not provide an actual quote when I was able to discuss the project with him. So my experience has actually been less than 3 stars.

Awesome mechanics... Very knowledgeable 👍

Elders Absolutely Cool Automotive has been my go-to repair shop for ten years or longer - Im on my second vehicle with them, and Id have a difficult time trusting anyone else. Not only are they excellent at WHAT they do, they are the best at HOW - they operate their business with integrity and honesty, and I know I can trust their recommendations.

Absolutely fantastic. Honestly and hardworking. Fast to get you back on the road. Courtesy shuttle too.

Great Service and Very Professional.Found this place by driving by - I needed my SUV inspected and remembered there was a place on Hanna.. Walked in to a very nice and clean office and was greeted immediately. Mr Elders explained what needed to be done, how much and how long. He was very kind and patient in explaining I might add!! Within 30 minutes the inspection and little maintenance was complete and I was on my way! This is a gem of a place right here in our neighborhood - I highly recommend Elders Automotive - very trustworthy.

My car has been seating at this shop for five days, my savings account is a being depleted by Avis rental car, I think that these two companies are in cahoots

Great place. Clean and friendly service people.

Had a good experience with these guys in the past so was wanting to use them again. a simple evac/recharge and look for a leak(half hour). scheduled a appointment at 2pm 3 days ahead of time. Before making the hour drive I called at 1pm to verify and they told me they have overbooked themselves and dont have a technician to spare.Also admits they have 4 technicians so plainly they are over booking.Also informed me they DO NOT call customers to let them know they cant make their appointments. But did say they want customers to call them if they customer is going to be late for their appointments. How about showing some courtesy to the customers! glad I called and didnt drive all the way for nothing

Had transmission issues on an 06 Ford expedition. Got it all diagnosed, fixed (on time), and all for a good price, fantastic quality and great customer service. I always knew what was happening and when it was happening. Thank you Rob and Ed!

Beautiful shop, they did a fast turn around on a custom hydraulic line they built for me

It’s the worst place! They should charge customers fairly and tell them the truth about repair time! I waited more than 24 hours and they never called me, I had to go see what happened! It’s so expensive! They were charging me 1600$ and I fixed my car in another place and I fixed my car for less than a thousand! They also forced me to pay $ 108 dollars for a diagnosis that I had told them from the beginning what my car had, and coincidentally in the diagnosis came out what I told them!! It seems to me a robbery!

Amazing business. Clean. Professional. Great attention to detail. I brought my 06 Expedition in for an AC repair and the work was done right and how I would have done it. I used to be a technician and this place is top notch. Would come back and recommend others to do the same. Matt was who I worked with and he did an amazing job and answered all my questions fast and fit me into his tight schedule! Now my A/C is too cold! Thanks Elders Automotive!

They are very knowledgeable, professional in handling and providing service for your car, and I would recommend them for your future Service you may need on your vehicle.

I give them the truck to fix some gauges and head light switch. I get it back with the horn not working and the gear shifter indicator not working . They say give it back and we will fix it. They fix the gear shifter indicator and say that the horn and isnt there problem. Chalk it up to gremlins They say. It worked when we gave it to them. I go get the truck and the horn is hanging out of the steering wheel by the wires and there is a fuse on the floor. Just ridiculous. Very unprofessional. I’ll never go back there

Courteous staff, quality work...seems a little pricey.

Very knowledgeable, excellent service and communication. I will definitely go back.

This place is first come, first serve.. someone just left as I came in on Thursday afternoon. The guy who checked me in was professional and nice to offer me beverage while I wait for 20 minutes to get my inspection done. The waiting area is neat and clean. I will go back here from now on for mine and my families inspections!

I dropped off my car before 9AM and told it would be ready in the afternoon. Called to check on status at 3 PM and was told it would be ready in about 1.5 hours. I arrived at 5 PM and didnt get my car for almost an hour. Not typical for this establishment, but needed to post my dissatisfaction with this effort.

Honest and efficient! Reasonable pricing! Very attentive to disinfecting for COVID, as well!

Matt and Ed provided an excellent customer service experience. They offer up front, honest, and affordable pricing.

Having had a great experience on previous visits I walked in without an appointment to get a safety inspection. Greeted with no problem and within 20 minutes I was back on my way.Their repairs are always solid. In fact, my wifes car had an air conditioning problem that the dealer just could not or would not resolve. Took it to Elders and they got it done!

I have been using Elders for years; and I recommend them every chance I get. Having a mechanic that I know I can trust is a blessing I am happy to share!

After my car was towed to Elders because the key was stuck in the ignition, it was discovered a Recall Notice had been issued on that particular part. Matt worked with me and the dealer to get the repair covered under the Recall Notice. It took longer than expected because of this and Matt kept me informed the entire time. I definitely believe he went above and beyond what was needed. My experience was past excellent and I cant thank them enough. They didnt have to tell me about the notice and could have charged me for the repair. They didnt. Honest and great work!!

Im writing this review in response to the terrific service I received at Elders Automotive. I have a late model camper van that needed multiple repairs... electrical and mechanical. Considering past work Elders had done for me. And, because I took a temporary job out of state. I left my van with Elders to have this work completed. Elders surpassed my already high expectations. There was never a moment during this entire project that I was given cause for any doubt or anxiety. The Elders team performed as I had expected only better. The repairs were completed according to plan and with no cost overruns! Thank you, Elders team! And, a special thanks to Matt for the assurance and detail he always provides.WaltThe Woodlands,Tx

Very nice honest and professional staff. Explained to me all the work they were going to do before and after completion. They saved me money by taking a little extra time to fix my problem instead of saying I needed to replace this or that. Very accommodating to my time. Matt was very helpful and friendly. The owner Robert was very nice and so was his wife Debra. I wholeheartedly recommend this business to anyone needing service done on their vehicle.

The folks at Elders are always great and take very good care of our vehicles! Very fair and straightforward, excellent customer service.

Elders Automotive is a fantastic, local, family owned auto repair shop. Ed, is awesome. Fair, honest professionals, period!

Always professional service. Very trustworthy team. Always do their best to save you money without unnecessary repairs. Stand behind their work.

I recently had an issue with the air conditioner on my chevy truck and I took it in to Elders Automotive to have it checked out. The team was very professional and did an inspection with a link to see for myself what other issues needed to be addressed .There was no hard sell or intimidation but just an honest assessment and being on a fixed income I appreciate their honesty.This was my 3rd visit for repairs on different vehicles and they have always demonstrated the highest level of honesty and integrity in the business.Would I refer a friend to Elders Automotive? In a heart beat!!!!!!!!!Thanks EldersKen Carlton

Friendly courteous, and professional service. Front counter guy is very welcoming. I have taken my wifes and my car to Elders since my last review, and they are still courteous and professional. They are still friendly. I have the utmost confidence in them, and I highly recommend them for most service problems.

We have trusted this auto repair company for many years and will continue to give them our trust. We have had them perform some pretty major work including my cars complete a/c with hoses, condenser coil, txv and the hole 9 yards three seasons ago and its cold as can be still today. We got what we paid for. Thanks Ed and the whole bunch! Keep it up

Great service and finished my car earlier than expected. I like that they have a key drop off box so you can drop off your car on the weekend or after hours

Excellent service! We have used Elders for three years and have always been very satisfied.

This family owned business is the only place Ill take my car. Such nice, knowledgeable, and trust worthy people! I have been using their services for a while now and can assure you if you take your car to Elders you wont be disappointed. They even pick up and drop off your vehicle free of charge which is so convenient during work hours. So thankful I found this automotive shop!

I have been thoroughly pleased with all my past automotive repairs they have done. The owner knows his business as does all of his employees. He is honest and very trustworthy. I would have no qualms about using Elders in the future.

Absolutely the best garage I have ever dealt with! They worked on an old Porsche that even most German shops were afraid to touch. This car has 40 feet of ac hoses that needed replacing. They also replaced all the old rubber bushings under the car which is another huge feat, specially removing stubborn thirty two year old bushings that had fused to the metal plates. Will definitely be coming back despite living 30 miles away in downtown Houston

Best Mechanics Ive ever been served by. They quote you up front and do not try to up-sell you. Their shuttle service is also a huge plus. They treat you like family.

As usual Elders staff meet my needs. They have very experienced mechanics that take care if my truck as if it were their own.

Wonderful customer phone service! Nice for him to suggest the drop box and that they are open Saturdays 9a to 3p! Awesome! Love the new location!

I have brought every automobile Ive owned to this group for @20yrs and will continue to do so.They are honest and trustworthy, and in that industry that says it all if you want it fixed right and on time. I was sitting in the waiting area one afternoon waiting to pick up my vehicle and saw how they treated every customer with personal concern for their satisfaction and safety,go there and see for yourself.

They always have a great service. Thank you guys, you are Rock

I went to elders a few months ago to get my air conditioner fixed and they did a great job and every once in awhile the tube gets clogged so they fixed it no problem which I loved. But the last time I got that done one of the employees broke my door handle he told me to bring it back and they would fix it, so that left me under the impression that it would be free considering they broke it. I went back to get it fixed and he tells me that its going to cost me $90 to get repaired... I say but you broke it, and the employee up front who broke it said well the car almost has 200,000 on it, how about I meet you half way so whatever I paid the $50 at that point because I dont like going through my passenger door to get to the driver side or keeping my window rolled down to get into my car. Still think its ridiculous I had to pay to even get my car handle repaired on something they broke, so I WILL NOT be going to elders for anymore services due to the fact I had to pay for something they broke. Terrible

Great service and great product. They made an A/C hose for me and finished before expected. It looked premium and more valuable than what they charged me.

Their name matches the service they giveVery friendly employees and clean enviroment, I have brought my car here before and was very satisfied that’s why I returned and will recommend to others!

I have taken my fleet vehicle as well as my personal cars to them for 3 years. Although theyre not an authorized repair facility, I have forced my fleet vendor to allow me to get my vehicle serviced here. Today they attempted to take advantage of my wife. She made an appointment to have her vehicle service here including a tire rotation only to find that the tires were never rotated. This is their 3rd time at this missed ticket item. If you asked me thats two times to many. Its ashamed too because I need an oil change every month and a half.

Wonderful people! They go above and beyond with customer service. I am a truck driver and not from around here. I blew a high pressure water line and was broke down in the Walmart parking lot. I called and ask if they make high pressure hoses. They do. I told them I would get a taxi and head there way. The guy on the phone (Matt) said is delivery driver was out my way and would swing by and pick me up and then return me once the line was made. And that is exactly what they did. Thank you! Thank you! Thank you!

The service team there is the best always great customer service and great appreciation of what they do for me

Good honest shop. Comfortable waiting area. They took the time to get it right. Found and corrected an unrelated simple problem gratis. Highly recommended!

I had been going to Elders for over 10 years.I had Oreileys check computer code and tell me what was wrong, which I relayed to Robs manager and staff.They took my truck and after 4 hours, charged me $130 and told me the exact thing that I told them , when I walked in.Rob told me he was sorry, but he had to charge me anyway. What!!??Have not been back since!

Honest, reliable, and respectful of your concerns, as if the (the owner Robert)is riding in the car with you. Been doing business with this mechanic for over twenty years.

Staff very helpful and informative. Mechanic work can be trusted. They dont try to sell you a repair you dont need.

I took my 2003 Tahoe in to have a battery cable replaced. When I arrived to pick it up, the charge was over 400 for replacing one positive cable. They also told me the belt around the alternator needed to be replaced. This belt was replaced 3 weeks ago at Mckays. I went back to Mckays and we inspected it together and it is a new belt. Elders is a dishonest shop and I advise to avoid doing business with them. You have been warned so my obligation is done

Elders Automotive is our go to place for bumper to bumper automotive service!!!! We have used them for all types for repairs from total engine replacement to scheduled maintenance/State Inspections. Top notch, quality, affordable service....you cant get any better than that!

Took my car in for alignment and after two weeks i had to bring it back again for alignment a bolt wasnt tifht or backed out.. They said it was all good they test drove it even i got into the car and i had to hold the steering wheel to keep it on the road i took it back for a 3 rd time and all they did was check the front end parts and said it was all good and swapped the back tires to the front even talk to the owner and still says it was ok and none of the things i was told was true i misheard his guys speak in all tjat was done im talking it else where for alignment and will be taking legal action over the worn tires that wear brand new when they aligned it .. Stay away

Excellent service, I had issues with my air conditioner MDX2008, after 10 Years, well done service No issues.

I went to pick up my vehicle and service was complete. When I got inside my vehicle there was an open cup of water and straw paper left inside my vehicle. Blown away by the level of disrespect shown to me and my vehicle. I paid these people over 800.00 and this is what I get. I will not be returning to this shop.

Thanks, for the excellent service! The Elders team never fails to provide a detailed and thoroughly positive experience!!!

My first visit will definitely not be my last!!!! Professional and courteous staff.

Best automotive service center on the planet. They specialize in classic autos too!

Took great care of me. Great service, great speed, great charges.

It took longer than expected but they were working me around customers who had appointments.They did what they said they would do at the price they said it would be All around good work would use them again

Succinctly, Elders is the best in The Woodlands area, having worked on my familys many cars AND RV for a decade. Honest, helpful, sincere- they dont do unnecessary work. Theyve talked me out of unnecessary work more than once- of course they were right. As AC specialists that make their own hoses, they also do ALL sorts of car repairs, inspections, pre- (or post-) purchase inspections, etc. 5 friends that Ive recommend go there were equally impressed. Robert & Debra run a stellar business, Miss Evelyn is the worlds best shuttle driver, & I love everyone there as they are really good people, who will help you out when you most need it, like working late on a Friday to help get me on a road trip. I cannot say enough good things about them. Its wiser to have 1 shop take care of your car, rather than hopping around to cheap shops which can recommend (if not cause) unnecessary work. Elders has honest mechanics you can trust. I love Elders Automotive! Its a hometown family shop doing exceptional work with admirable ethics. Surely they are due a community award- seriously!

Staff is very friendly, service was quick. Highly recommend!

We have used Elders several times and have always been pleased with their work. Additionally, their customer service is excellent!

Took a F-150 to get inspected before I made an offer to the private seller. This is the 3rd vehicle Ive taken to Elders for a pre-purchase inspection. The owner greeted me at the door and the guys did a thorough job. I had an appointment, and was in-and-out in less than 1.25 hours. They even txt & email you the full report.

Dean knows his stuff.

First experience today, did great, going again next Saturday, 14 May 2016. Will continue to go.

Family run, friendly staff. Always clear description of problem and costs. Would recommend.

I have been a customer for a couple of years. I have found Elders staff to be consistently very courteous, competent and professional.One of Elders policies that I appreciate is that they are always careful to avoid changing a part until it is implicated by diagnosis and troubleshooting. Consequently their repair attempts have a high success rate.They also have a free shuttle service to get you to work after you drop off your car.They are not the cheapest shop on the block but you get what you pay for; they provide value for the money. In the past I have attempted to save a few nickles by going to other shops. While this works-out some of the time, the errors made by these shops has cost me much more than the accumulated savings.

Top notch service.

Always kind whenever we speak with them and they go above and beyond to take care of us!

I had my car towed to them becausr the reviews for this place were amazing. I thought that they wouldnt be shady and would actually take good care of my car. Boy was i wrong. Thank god i got a second opinion. I went in with trasmission issue with my car. Basically i got a call that said the whole transmission needed to be replaced because all of their sensors were going off. Needless to say this place was going to charge me 6000 or more to fix thr issue. I couldnt afford that so i just got my car back and didnt use it. Recently the car was taken to another automotive shop and all the car needed was a little transmission fluid. Now tell me how i can get such drastically different solutions for the same problem? I have come up with 2 viable options. Either the mechanic at this shop doesnt have a clue what he/she is talking about or this shop is in it to rip people off. Its so sad that i cant even trust a mechanic to fix my car and be honest. At this point i dont want to take my cars anywhere. I would recommend finding a different shop you trust. Who knows if the work done at this place was even what was nexessary to fix the car or if it was the line the pockets with money solution.

Elders has always been a professional and helpful place for me. ill continue to go there.

Elders just finished my silverado that 4 shops wouldnt work on they were great with customer service (matt)and the tech Robert went above and beyond on my truck i will always go there from now on and iv been in automotive for over ten years and its very hard to find a shop as trustworthy and dependable as this shop thanks guysRobbie tippen

Had issues with my a/c took it to two other local shops with no luck found Elders Automotive and decided to try them and Im glad I did, very professional and fixed it right the first time thanks guys!!!

Great customer service

Great service!

Great customer service. Our only issues were with State Farm, Elders was great through the whole process.