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Shop Heroic Wholesale Outlet
4375 Clayton Rd B, Concord, CA 94521, United States
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Shop Heroic Wholesale Outlet
Comments
ka
Review №1

It’s a small warehouse with a lot of good deals what do people expect I love this store keep up the good work and Thank you for opening in this town wish pleasant hill would get stores like this

Ki
Review №2

Great prices , wide variety of goods.

Sa
Review №3

The store needs good display of the items, the way it is now is not displayed professionally. They need good manager or owners.

Me
Review №4

Good product return from Target and Costco👍 and affordable but they have a very rude manager and not friendly crew and staff they dont have a customer service quality. Races White manager please open up your mind Manager and Crew your customer is not only white people. All we need is Love ❤️ patience and understanding.

An
Review №5

Some pretty good deals out of here how about a light for my daughter which was pretty reasonable and a lot of other stuff that they have brand names also

Te
Review №6

Gotta look good. Stuff is just everywhere.

Br
Review №7

This store was a little cluttered & not well orginised they did have some deals.

Jo
Review №8

I love this place. I find things here for such a good price

co
Review №9

It was great bought a couch the guys there were very helpful and help me load it very respectful

Ma
Review №10

We shop here sometimes. Today was terrible! We went in and it seemed everyone had the same idea. No one stayed 6 ft apart during this pandemic. I had a lady stand directly behind me to see the thing I was looking at. I couldnt even take one step back without bumping into her. The patrons didnt care about the lines at the check stand either! They should have regulated how many people were allowed in at a time. Very nerve racking!

Ma
Review №11

I purchased a crock pot from Heroic and when it turns on and warms the temp / time led screen spins in circles. It was beyond their 14 day return policy and living down the street I tend to be a regular customer with multiple family members. So the item was defected and the manager would not exchange nor return the item. Horrible customer service and I would be weary about buying defected items with a 14 day return policy. Going forward I will be purchasing directly from Costco with an honorable warranty.

Je
Review №12

Ive been here at least a handful of times. The selection is hit or miss. It depends on what youre looking for. The clothing is priced fair depending on what youre looking for. The shoes are the same. Some items are a bit more than I would pay for it, but everyone has their own idea of what a good deal is. The food selection is part of the hit or miss. They usually have a good selection of furniture. The best way to find out about their inventory is to follow them on Facebook. They post everyday what new items have arrived.

Ty
Review №13

Great place. Got a 700$ portable ac for 300, got my bed here, bi weekly dog food runs for 15$ a bag less than anyplace else. Love.shoping here n picking up random deals.

Ir
Review №14

I love the prices this place has for the things they sell there. Just too bad that the way sum items are stored to be difficult to go thru but I guess thats why sum things are a good price if you like hunting for items . All in all I like this store.

Ka
Review №15

Alot good deals mini costco for furniture and clothes

Er
Review №16

Great discounted prices on bulk foods and furniture sitting on a nice large sectional couch that very sturdy. They also have strong customer service the owner is helpful.

Ol
Review №17

Great deals have to be quick and get them while they are there.

Vi
Review №18

The prices in these store are to big too spencive

Sa
Review №19

Good deal on cat food

As
Review №20

Love this place

Va
Review №21

Shop Heroic is a no frills discount store. The staff were friendly and will assist you if you need to find something. They have a variety of selections, from furniture to clothes, from household supplies to kitchen items.

Sa
Review №22

Neat store

Li
Review №23

I can always find something that I need, once I see it in the store. Lol. Great prices!

Cy
Review №24

Great deals.

pe
Review №25

Love this place! Always a suprise here every week☺☺☺

Ma
Review №26

Costco seconds sale shop, what more could you want? Essentially a the random finds of a thrift shop but ‘new’ items from Costco.Don’t want to go to Costco and need three loose cans of chunk chicken, a couch, and a toaster oven from the same place. They got you.

Ha
Review №27

Always rotating selection of Costco returned items and one offs. Excellent place to shop for larger items like furniture and appliances. Store is constantly changing with the stock. Fun to visit. Parking lot is a nightmare though.

Ja
Review №28

What a great little hole-in-the-wall store. Amazing prices for what they have. The staff is very friendly and helpful. The selection is hit or miss so you have to visit often to find some gems. The store is a little cluttered and messy is my only complaint, but thats a small price to pay for the low price on goods and the exceptional service!

Jo
Review №29

Find some good stuff here.

Za
Review №30

It was an amazing experience ! Things I thought costed alot every where else yet, here it was cheaper ! I loved it and recommend people to visit !

Ms
Review №31

I love this place and most of the items are priced good

In
Review №32

Good

An
Review №33

The lady that runs it couldnt be anymore rude and shes a top off. I bought a pair of jeans and they smell like CAT PEE!!!!!! FOR THE$12 I SPENT, I COULDNT GONE TO GOODWILL AND BOUGHT TWO PAIRS THAT DONT SMELL LIKE CAT PEE!!!!! DO NOT SHOP HERE ITS JUST A WATER OF MONEY!!!!! AND THE OWNER IS RUDE AND ALWAYS ROLLING HER EYES AT PEOPLE! ATLEAST THE KIDS ARE NICE

Sa
Review №34

Great folks, great service!

Em
Review №35

Its a pretty cool ok place to get clothes and odds and ends 🤗

Ce
Review №36

Love to shop here. Need more variety. Merchandise should be for sale more time. They disappear quickly. Sad.

Je
Review №37

This place is awsome. I could spend my whole paycheck!!

Ev
Review №38

Too messy cant walk inside priced to over priced it was return from target and Costco if your a good shopper you see the over priced no return so I will rather go direct from the original store at least I could return no question ask free of hassle.

Ch
Review №39

Love it.. Great prices on dog food and other household items. Awesome deals on furniture!

RG
Review №40

Friendly staff.. keep expectations modest

Ma
Review №41

With a little bit of money you can get lots of clothes

Ed
Review №42

Good

Ri
Review №43

Really good items. Wife and I come here every weekend

Vi
Review №44

Great place...Outstanding prices on furniture...out of box pieces from Costco...I bought a beautiful leather recliner...a staff member said it would have been $499 at Costco...I got it for $199 less 20% Memorial day sale...had a small tear in leather...which you cant even notice...Ill definitely be back

Ma
Review №45

I hate this place, not because of the stuff they sell but the people that works there! I cant believe they did not allow me to use my debit card because I did not have my ID. that I had it kept with my passport due to travelling reasons lately. I had other cards that bears my name but to no luck they did not allow me to use my debit card. I was only purchasing $28 value of goods. I am presently working in a multi million dollar company and would choose to give consideration in this matter.I dont care going back to this store ever again!

Vi
Review №46

I had bought a beautiful dining table of 8 chairs and extendent piece to make my table bigger.I love it and Price too!!! Very happy.

Jo
Review №47

Not what I expected...but cool little store..Great deals

Mo
Review №48

Love itttt

D
Review №49

Always getting new furniture in. Worked out well for us. Owner is helpful.

Ni
Review №50

Tried to support local neighborhood store. I bought a pair of shoes and shorts and lost the receipt the same day. Items didnt fit and they wouldnt take store credit or let me exchange for the correct size - I wont be shopping there again.

V3
Review №51

Great Deals, Quality Products !

Bo
Review №52

With one exception sealed box of 6 glass high quality solar lights missing ______ 5 stake! Sadly I opened box 3 weeks later waaay beyond the return things-time.

Na
Review №53

The smaller merchandise is good, great prices but the employees attitude is ridiculous. I was purchasing a folding wagon and asked if they did holds. They said no because they’re limited in space (fair enough). I then asked if I could open it up and use it as a cart to place my items in it. They said yes, so I did when I went to pay, the cashier was rude to my sister asking about an open toy package (one of those foil surprise things) that was in the cart when we got there and when my sister explained to her it wasn’t hers and it had been there all along, she had an attitude about it. When I payed I placed my items on the counter my son placed a packet of candies on the counter for her to ring up and rudely threw them on the counter back to him once she checked the price. Once she started ringing me up I said “The wagon too.” Well she must have not heard because she rang me up and then when I was about to leave she goes, oh, I didn’t get the cart with an accusatory voice. I said okay, and payed for it but I did tell her that she must not have heard me earlier when I said “the wagon too.” I also saw the cashier talking to other Latina ladies that she possibly knows about merchandise and what was new in-store with a totally different attitude. Prices for bigger ticket items are good but close enough to Costco’s prices that it isn’t worth giving up the generous return policy to save a few bucks. They could have a repeat customer in me; however, with that attitude and poor customer service, I’m not sure if I’ll be back.

Ya
Review №54

I would give them zero stars if I could.I shop here a lot but todays experience is aweful I might not be going back. The lady with blonde hair and the Hispanic looking lady were complaining about me opening up a queen sheet set which was on clearance because one sheet was missing, mind you they were talking while the cashier was ringing up my stuff. Its very funny because the only reason why I opened it was because I took it up front to the cashier and asked her if I could open it because I dont know if a fitted sheet was missing or a flat sheet because it was hard to tell. Well she gave me the okay to do it because it was on clearance because it was missing something. The blonde lady which might one of the people in charge and the Hispanic lady stood behind the cashier complaining. Such racists people its sad because I always shop here and whatever I purchase here and yes Ive purchased a lot of blankets here, I dont return them. Maybe some people have done returns or opened up stuff but not me and yet I was the one who got the nasty attitude and dirty looks.Im never going back to this place and to everyone else be very carefully these people are racists against Pacific Islanders especially the white blonde lady in charge and the Hispanic looking lady.

Ke
Review №55

Absolutely love this place! They have the best deals.

Te
Review №56

Great staff. Superb place to browse, inventory changes often.

Ga
Review №57

Awesome deals.

Ev
Review №58

Place that have all kinds of items from refregirators and vacuum cleaners to tvs and clothing and furniture , carpets and a lot more that you can by cheaper then other places .

Ba
Review №59

Love this store. Crowded with so much furniture though

J
Review №60

Constantly changing inventory, good to excellent to Wow prices; you have to approach each visit with an open mind & wide open eyes for Whats new & perfect for you.

Co
Review №61

I love going to this please its good cuality clothes and chip

Br
Review №62

Always find something there at a great price. New stuff every week (Tuesday).

Pa
Review №63

Great for quickly finding something you need now!

da
Review №64

It looks bigger in pictures and more stuff. When going there the lot is small parking is tight and inside needs a remodel and not a lot to choose by.

Cy
Review №65

I would expect better prices. Seem to be about 30 percent off retail.

Ed
Review №66

They have all I need always.

Ka
Review №67

A lots of great Costco clearance stuff, for a fraction of the price

Ma
Review №68

Good deals

mi
Review №69

Great customer service and affordable prices

Em
Review №70

Great deals good products love this store.

I_
Review №71

Have some stuff that are kind of trash and expensive. But once in a blue moon they have some good deals.

RH
Review №72

Excellent prices and helpful, fun employees

Lu
Review №73

Prices are pretty good, but returns are not accepted.

Th
Review №74

You could find there good catch

Te
Review №75

Love this place. You never know what youre going to find.

As
Review №76

I have noticed that the price in here is almost the same as Walmart.

Al
Review №77

Just dont have a lot of inventory

Wi
Review №78

Cool staff, great prices

Be
Review №79

Can find bargins here, they get new things starting thursdays

Ro
Review №80

Find different things

Cu
Review №81

Great finds at a fraction of he price!

Sh
Review №82

Great deals every week!

Ch
Review №83

Love this place

Ci
Review №84

Enjoy browsing through the store!!

De
Review №85

The lack of specific organization makes it hard to find what you are looking for.

S
Review №86

An outlet store for liquidated Costco products

Vi
Review №87

This store kinda...makes me uncomfortable

Mo
Review №88

They over price somethings

Pa
Review №89

Costco items. Food, furniture, clothing, vaccuums, detergent, lotion, etc.

Do
Review №90

Luv this store

Ed
Review №91

Lots of great deals !!

Al
Review №92

Grumpy shop owner(manager?)

C
Review №93

Cool deals.

De
Review №94

Too expensive.

Ke
Review №95

Great prices

Om
Review №96

Its koo

Ga
Review №97

Great value

Ly
Review №98

Good stuff

G
Review №99

Great prices

Be
Review №100

Kind of expensive

Information
51 Photos
100 Comments
4 Rating
  • Address:4375 Clayton Rd B, Concord, CA 94521, United States
  • Site:http://www.shopheroic.com/
  • Phone:+1 925-956-3800
Categories
  • Outlet store
Working hours
  • Monday:10AM–6PM
  • Tuesday:11AM–6PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–5PM
  • Sunday:10AM–7PM
Service options
  • In-store shopping:Yes
Health and safety
  • Mask required:Yes
  • Staff required to disinfect surfaces between visits:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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