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Ducati Concord
1240 Willow Pass Rd, Concord, CA 94520, United States
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Ducati Concord

Comments
Ch
Review №1

Lennon was able to answer all my questions, and was very knowledgeable on what I was looking for. These guys don’t just ride casually most of them ride daily, and understand the little things around the Bay. These guys are also honest, without being rude. Not to mention these guys have the best price, and service around The Bay. They don’t have the best selection in bikes and gear, but what they have is defiantly worth your time, and if your willing to wait sometimes they can get it for you. Also depending on the bike, one of the only places I found that would let you test ride the bike you’re looking for. The sales staff also kept me informed on every aspect of my purchase, and didn’t see any surprises.

Ja
Review №2

Best service department hands down!!! Jake is an especially great service advisor to work with! He listens very well and doesnt interrupt my explanations, he proactively calls with updates and communicates frequently. Im never left guessing on the status of my bike and he keeps me well informed every step of the way! Mechanics are excellent and flexible to work with my aftermarket parts as well! All dealerships should model their service department after these folks!!

ja
Review №3

Great selection. Employees were amazing.

Br
Review №4

I took my 2021 Ducati Multistrada to Ducati of Concord because I was having a warranty issue that I needed help sorting out. Mario, the service director there, was extremely helpful. Mario took the time to listen to my concern, throughly investigated the issue, showed me what they did, and made sure I was happy with the work. I also spent some time talking with some of the people on the sales team while I was waiting for my bike to be serviced and they were all very knowledgeable and helpful. They were putting the finishing touches on their new showroom and it is very nice. They had some cool bikes to check out while I was waiting for my bike to be serviced. I cannot say enough good things about the service department at Ducati of Concord after my first experience there. Even though I live quite far from them, I intend to continue having my Ducati serviced there.

Ma
Review №5

The worst experience ever, where I tried to buy a motorcycle! The Manager of this place has been rude with no sense . Sam has been kindly but then he left us . Steve has been like the one who sells tickets outside the stadium . At the end just because I offered $1500 less of the list price ( used motorcycle) CASH they practically took us out of the shop.We were shocked after this experience ... with no sense . Don’t go there with cash !

Gr
Review №6

Lennon and Steve in sales are extremely knowledgeable and very helpful in making the entire shopping experience a pleasure. Ben in parts also goes the extra mile to get anything you may need.

Ed
Review №7

Called them 3 times about servicing my bike. No one cared. Must not need customers I guess.

Se
Review №8

Guys there are really 👌. They are currently expanding into the next building with a lot more room and better lighting. Cant wait till they start getting more stock in Ducati.

Information
12 Photos
8 Comments
4 Rating
  • Address:1240 Willow Pass Rd, Concord, CA 94520, United States
  • Site:http://www.ducaticoncord.com/
  • Phone:+1 925-954-4121
Categories
  • Ducati dealer
  • Motorcycle dealer
  • Motorcycle parts store
  • Motorcycle repair shop
  • Motorcycle shop
  • Used motorcycle dealer
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9AM–6PM
Health & safety
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
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