The guy who installed stuff at my parents house was completely incompetent, overcharged, wasted me and my fathers time, and on top of that wasn’t vaccinated and didn’t wear a mask. Absolute clown. Never hiring nick shabanoff again.

WARNING!!!!!!! DO NOT HAVE ANY OF YOUR ELECTRONIC DEVICES REPAIRED HERE, YOU WILL BE RIPPED OFF OUT OF HUNDREDS OF DOLLARS.I would give zero stars if possible. I brought my MacBook air to Concord Computer Consulting after spilling water on it, the laptop wouldnt turn back on. The owner, Nick, told me he would look at it and see what he could do. He asked if the laptop was not fixable, did I want him to back up the data on my hard drive to an external flash drive (photos, videos, etc.) I said yes. He informed me that the more data that was on the laptop, the more money it would be to back it up onto the flash drive. I said ok, that makes sense. Knowing I only had upwards of 500 photos, maybe 15 short videos, and one movie, I knew there wouldnt be much data to pull off the hard drive. I had only had the laptop for a little over a year, so basically brand new. No specific price was discussed, not an hourly rate, not a base fee, not a diagnostic charge, nothing. It was my own fault for not asking, but having already called multiple computer repair shops in the area I had a good idea of what this would cost. Two shops I called said they charged $0 to simply take apart the laptop and assess the damage. Two other shops said they would charge between $60-$80 to assess the damage on the laptop AND to back up the data from the hard drive. So Im thinking alright, this is Concord, theres a chance it may be slightly higher in cost. That is a ridiculous understatement. Nick informed me that my computer was dead, the water damage had gotten into the motherboard and that he had backed up the data onto a flash drive for me. He then casually said that my total would be $378!!!!! For what? I was honestly dumbfounded and wasnt sure what to say, I knew he was ripping me off and taking advantage of me (most likely because Im a small, 24 year old girl who he would imagine knows nothing about fixing computers). So I said Wow, thats a lot of money. Definitely wont be able to pay for that and also afford to buy a new laptop. So then he says hell fiddle around with it for a bit longer and see if he can get it up and running. Isnt that what he had already been doing? I think when he realized I wouldnt be purchasing a new MacBook from him, he changed his tune. Low and behold, he calls an hour later and says that my laptop is up and running! What a miracle....... He claims the only problem is that the battery has 74% charge and wont charge any further. He says I need to replace the Mac I.O. board of the battery or something, tells me he can order it for me for $200. HA! I said no thank you. Long story short I ended up being bullied into paying him $250 to get my essentially still broken laptop back, along with 1 16 GB flash drive with 12 GB of data that he claims to have pulled off my hard drive.THIS MAN IS A SCAM ARTIST, DO NOT GO TO CONCORD COMPUTER CONSULTING UNDER ANY CIRCUMSTANCES UNLESS YOU WANT TO BE RIPPED OFF HUNDREDS OF DOLLARS.