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Pacific Sunwear Outlet
Concord Mills 8111, Concord Mills Boulevard, Concord, NC 28027, United States
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Comments
Ol
Review №1

Very helpful when I came in and the store was super clean and organized. They must be under new management cause this store is so much better!!

Al
Review №2

Wish more customers knew that the store is actually BUY ONE GET ONE 50% off and didnt try to fight us at the register and then write inaccurate reviews on google. otherwise i loved working there. 10/10.

De
Review №3

If I could I would give this store 0 stars for their Customer Service. The store provides false advertisement based on sales. Today I went into the store to purchase items and the sign clearly stated that the “Entire Store 50% off”, but when I came to the register I was advised that’s incorrect. When I asked Taylor, the Store Manager to honor what the sign said she said she could not. Secondly, I came into the Store a store Representative advised that she would be able to return the item and provide store credit but when Taylor, The Store Manager was at the register she advised that she could not. How ironic was this?? Taylor, The Store Manager then became very rude and made comments such as, “You can leave” and began to roll her eyes and smirk when I advised her that her Customer Service was horrible. When I asked for her Manager Taylor advised, “My Manager is out of the office.” When I requested the Corporate Office information Taylor rudely slammed the notebook on the counter and yelled, “You can find it in there”. Taylor should be terminated for this horrible Customer Service. I will be contacting the Corporate Office.

S
Review №4

Customer care stinks. They get annoyed when you ask questions

Mi
Review №5

Love the place but need more sizes

We
Review №6

Great place to get in style clothing

Aa
Review №7

Poorly worded signing means you wont know what youre going to pay and when you question it the staff is combative and rude. Would have left the merchandise at the register if it hadnt been for my wife.

Ta
Review №8

Horrible customer service. We walked in and the two sales associates were speaking amongst each other, they did not greet us or ask if we needed assistance . Several other customers came in and again they said nothing. Maybe they shouldnt hire teeny boppers who have zero customer service.

Ta
Review №9

Their not very organized and their not as good with the selection anymore. It looks more like a bargain basement

Mi
Review №10

Trash and more trash, stick with the local mall pac sun.

Li
Review №11

Horrible, horrible customer service, especially the girl who acted in a supervisory manner!

Da
Review №12

Good for the sun lovers

To
Review №13

Clean got guud deals

Sh
Review №14

Great shopping mall

Ed
Review №15

Love the tees!!

Br
Review №16

Great place

Go
Review №17

Over priced!

Information
4 Photos
17 Comments
3.5 Rating
  • Address:Concord Mills 8111, Concord Mills Boulevard, Concord, NC 28027, United States
  • Site:http://www.pacsun.com/
  • Phone:+1 704-979-6121
Categories
  • Clothing store
Working hours
  • Monday:10AM–9PM
  • Tuesday:10AM–9PM
  • Wednesday:10AM–9PM
  • Thursday:10AM–9PM
  • Friday:10AM–9PM
  • Saturday:12–7PM
  • Sunday:10AM–9PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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