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Granite State Glass
143 Loudon Rd, Concord, NH 03301, United States
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Granite State Glass
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Co
Review №1

Great experience from start to finish. Steve Palmer was easy to work with and helped pick out the right windows. Install was awesome, crew showed up early both days and were meticulous with their work. Highly recommend.

Fi
Review №2

Little trouble initially with the overall quality of the installation of my windshield but they did it over and made it right. Looks perfect now.

Ca
Review №3

The people were nice and courteous, Very respectful and knowledge of all about the work that they were doing....

L.
Review №4

Professional from start to finish! From stopping in, an hour before the close of their work day, with glass that had just popped out of a commercial dryer door- these guys far exceeded my expectations. Dan was able to swiftly repair the glass door for me, and Dan thoroughly explained how and why the glass randomly popped out of this dryer door. Thanks!

Kr
Review №5

Quick and efficient and amazing customer service, especially from Jennifer!

Br
Review №6

Fast and easy! Got my windshield fixed in like 2 hours! Definitely would recommend going there for anything glass related!

Er
Review №7

Ive had my windshields replaced with other GSG shops before. Dropped in on a Saturday morning to see if a chip could be repaired, in and out in 20 minutes. The staff was friendly and straight forward with expectations.

To
Review №8

I need an unusual glass 5/32. I was able to special order for cheaper price than competition and they help me loaded the glass in to my trailer. Also ordering time was shorter than competition. Quite happy with them.

Ro
Review №9

I have been using granite state glass for close to 30 years they always do a great job and are fast when replacing car windshields.

Ji
Review №10

Colton did a great job, was friendly and professional.

Tr
Review №11

The rear side window that hinges open on my minivan was broken. They replaced it and the one they installed did not sit flush with the car. It stuck out a quarter inch. The following appointment a few days later they replaced it again. Then they removed all the black gasket around the window and said they would come to my house to fix that problem. It has been almost two weeks since the initial visit and they still havent replaced the gasket. I was offered $30 back of the $380 I spent but I am still waiting for that because they have to mail a check from the main office. I would never recommend the Concord NH location!

Mi
Review №12

Was a great pleasure,was done fast and put in Xtra effort to get as much glass out as possible from break.Will use them as if every needed again.

Be
Review №13

Professional service, great communication and extremely time efficient!

J.
Review №14

I recently noticed i had a cracked windshield and my Jeeps inspection was due to expire in two days. I frantically called around and by far Granite State was the cheapest and had the fastest availability of any glass/windshield company around, especially during these tough times. Granite State sent their employee Cory Lang. He was extremely knowledgeable, professional, polite, and his quality of work was far better than expected. I would highly recommend and request Cory to install your windshield and because of Cory, If I need another windshield in the future, I wont waste my time calling other window replacement companies. Ill immediately call Granite State Glass and request him. Easily 5 stars. Thanks so much.

La
Review №15

This is a terrific company. The customer service is outstanding. Their quality is great. They have a can do attitude, are prompt in returning phone calls and emails, call in advance of arrival, confirm everything and give very reasonable quotes. I will never use any other company for my glass needs, residential and automotive. Top notch in all respects.

Ke
Review №16

Great job installing my new Phantom screen! Bob, the installer, is great to work with and does a terrific job installing. Nissa was very helpful taking care of the scheduling as well. Showed up on time and got right to work. Much appreciated!

Je
Review №17

Granite State Glass is incredibly customer focused. Our house has transom windows above the double hung windows. The glass seal in the transom windows have failed over time. They had to be replaced. GSG answered EVERY question that I had regarding the replacement. They provided me with details I never would have considered. The provided additional materials and refused to charge me for them.I am very impressed with GSG - Concord. I know that whatever Mike tells me, its the truth. Never any upsell. Never. This is one of the very few companies that truly wants you to have a positive outcome. They have earned my respect as well as my business for a long time to come.

An
Review №18

The technician Mike was very knowledgeable, clean and courteous great job all around thank you

Ro
Review №19

Best and cheapest.auto.windshield place around

Ky
Review №20

Asked them to do something out of the norm and they knocked it out of the park. I had a plastic kids yard roller coaster and part of it got crushed by a falling tree. Brought it them, asked their technician what he would do. Got me the right stuff, the right thickness and he shaped it perfectly, because the hole was not straight. Been here before for refrigerator glass shelves and garage doors. Never disappointed. Great people.

Ja
Review №21

Prompt, thorough, efficient, helpful staff who kept me informed.

Ti
Review №22

Excellent prompt windshield replacement at my home. Will use again!

St
Review №23

Fast inexpensive and easy

Al
Review №24

Very prompt in shop service and excellent customer service

Mi
Review №25

Great friendly service, got a quote on line and went in with my piece special order. Always had great service here. Definitely recommend!

Mi
Review №26

Good place and reasonable prices I did my shopping around and they were the cheapest had to replace my friends windshield on his car from a mistake I made and they were pretty good but the only flaw I had with them is that I did not receive a phonecall when they were coming out but otherwise Ashley the girl I spoke to was awesome in customer service the auto part she answered every question and handled it very professional thank you!and I hope she gets recognition of a good job she does for the company

la
Review №27

Matt was awesome! Explained everything very clear!

Ta
Review №28

Top-notch customer service and staff that was beyond professional, upfront and honest.I should mention that the repair they did on my windshield was better than I could have expected and was done faster than I would have thought possible.

Ju
Review №29

Fantastic service. They are friendly and fast! Will definitely be coming back!

Cl
Review №30

Yesterday I called GSG to get my broken windshield replaced. I was astounded when I was told that GSG would not work on my car because Im a healthcare worker. The woman I talked to said it was too risky for their employees. Ironic- Im a healthcare worker and Im driving back and forth to work with a broken windshield and theyre talking to me about risk. The only reason they got one star is because I couldnt give them less

Co
Review №31

These guys saved my day. Needed a windshield replaced and they came to me for the job. They made the process simple and pain free. Family has been doing business with them for years, and will continue to do so. Can’t recommend them enough. I’ve never had a bad experience.

Ca
Review №32

Reasonably priced, fast reliable service.

Ma
Review №33

Ive had several windshields done in the Laconia shop over the years...always excellent. Ive had them to my home for slider change outs, nice job.

Kr
Review №34

Great price, great service!👍👍

Mi
Review №35

They repaired my windshield within 15 minutes!

gw
Review №36

They had some snafus with scheduling and inventory but went out of there way to assist me regardless to rectify the issues. I was absolutely impressed.

As
Review №37

They were able to get my car in very quickly and very nice people

Le
Review №38

I recently had the cheap builder grade inefficient windows in my 8 year old condominium replaced with Harvey Comfort Plus vinyl replacement windows purchased and installed through the Concord office of Granite State Glass. I had no idea Granite State Glass was in the replacement window business until a friend recommended them.The windows were delivered and expertly installed without a glitch thanks to the awesome service I received from Granite employee Karrie Jenovese. Karrie provided a prototype window sample to make absolutely certain that the new window style matched the old existing windows. This effort allowed me to capture the green light of approval from the condominium association to move forward with the project.There are numerous replacement window vendors in the market place. If you are seeking the peace of mind of good quality windows expertly installed at a fair price, look no further than Granite State Glass. My new windows are awesome!I highly recommend Granite State Glass replacement window service.

Jo
Review №39

I broke a glass panel on my wood stove last night just before a snow storm came in. It was FREEZING in my house, as that stove is my primary heat source. I called GSG in the morning, told them my problem, and they sent someone out to install a new piece within hours!

Ge
Review №40

WEVE USED THEM FOR SEVERAL PROJECTS. WE HAVE ALWAYS BEEN SATISFIED WITH THERE WORK.

Sh
Review №41

Always a great experience with this company! We have had 3 sliding glass doors replaced, they installed our 15 x 12 sunroom, and theyll be replacing 5 windows shortly. Couldnt ask for better customer service and workmanship!

Me
Review №42

Great job installing my windshield, fast as well!

Za
Review №43

Very professional and great customer service

Ga
Review №44

I had a windshield replaced. The wrong glass was ordered and I was told I would be contacted when the right one was in. 6 weeks later and I recieved a text message threatening to take me to claims. I called and asked if the right glass was in and their response was oh if you still want that we can order one . I was contacted a week later to set up the appointment. I dropped my car off at 8 in the morning at 230 I called to check and was told that this glass is wrong as well. Terrible customer service. Terrible organization. The only thing their good at is threatening demands for money they have not yet earned.

Lu
Review №45

Fast and friendly! Great work!

Ca
Review №46

Fair prices great employees pleasant experience and in and out no hassles great place to do business

wa
Review №47

They were very professional, helpful and did a good job

Je
Review №48

Quick, efficient and friendly!

Br
Review №49

I had a windshield replaced, Awesome and fast service. They helped work around my hectic schedule and to top it off they were $55 cheaper than safelite.

Ch
Review №50

Windshield replaced excellent job as always

Ma
Review №51

The groomer I had was excellent and very knowledgeable

Le
Review №52

Saved my day. Just a bit more expensive, however easy to get in without an appointment

Ro
Review №53

We recently had the insulating glass units of 42 windows replaced by Granite State Glass. Their personnel were great to work with, completely understood our needs (we have a passive solar home) and the installation was fast and the left they workplace very clean.

Pa
Review №54

A#1 Super Duper ...always great service, prices are very fair.

Ma
Review №55

From single panes to cars to shower units. One stop shopping.

Ji
Review №56

They were polite, pleasant and punctual.

E
Review №57

I had my windshield replaced here because they were $80 cheaper than Portland glass. Howewer, they did not reinstall/attach the hose to my windsheild washer fluid sprayer and they broke some of the clips to plastic shroud below the windshield. Needless to say I will not return.

Ni
Review №58

Great place for glass business. Very professional and a great team ready to help or please there customers

Jo
Review №59

Great prices, great service, hopefully I wont need to come back, but I know I wont regret it if I do

Ch
Review №60

They did an excellent job of replacing my windshield. They even removed the ezpass velcro stickers and saved them for me for my new windshield.

Am
Review №61

Friendly staff and comparable prices for windshield replacement

Le
Review №62

I would highly recommend Granite State Glass to anyone looking for glass replacement or glass repair. Thank you Aaron from Granite State!

Ro
Review №63

Grwat aervice does what they say they will do

Lu
Review №64

Too much money Portland glass a lot cheaper price same thing

Cj
Review №65

Very good service!

Jo
Review №66

Very quick and efficient. The repaired a chip in my windscreen and delete with the insurance company.

Ri
Review №67

I have to replace my windshield now because they didnt use the right material when they filled in the chip I had in my window..Do not come here...Because once they fill the crack you cant do it again.you will have to replace your windshield..I paid them 60.00 for 20 minutes..Now it will cost me 350.00 to replace my windshield...Go to Safelite they have a lifetime warranty on the windshield they install...

ca
Review №68

Communicative, customer focused, nice group of people.

Pe
Review №69

Great experience!

Ma
Review №70

Awesome workers

na
Review №71

Great products, staff and service

CC
Review №72

Super place

Do
Review №73

Chip repair in and out in 30 min. For $60

Am
Review №74

Great job but bad customer service.

Ma
Review №75

Helpful, friendly staff

Br
Review №76

Perfection

An
Review №77

Granite State was wonderful, they replaced my windshield and service was excellent.

Information
9 Photos
77 Comments
4.5 Rating
  • Address:143 Loudon Rd, Concord, NH 03301, United States
  • Site:http://www.granitestateglass.com/
  • Phone:+1 603-224-8897
Categories
  • Auto glass shop
Working hours
  • Monday:8AM–12PM
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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