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Fossil Outlet
100 Citadel Dr Ste. 640, Commerce, CA 90040, United States
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Fossil Outlet
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Ca
Review №1

Fossil is my favorite brand because of its cool style and design. This Fossil store is neat, spacious and well organized. It has a wide collection and style of watches. Similarly, they have wallets, sunglasses and bags. Staff were effusive, competent and amiable. I came here to buy two distinct watches; a sporty and business/classic leather. I bought the L.E. Ceramic cobalt blue watch and a black vintage business leather watch. Both watches are pulchritudinous with distinct style and personality. Fossil Cobalt Blue Ceramic is a treasure of power and rarity. Being a limited edition it comes in the famous Fossil packaging and it doesn’t disappoint – everything is in cobalt blue except the little foam insert to keep the watch safe– otherwise this is blue overload. Prices were expensive but fair. Overall, I am ebullient with their service and the watches that I bought. I highly recommend this brand.

Sa
Review №2

Don’t shop there, the sales man working there is the rudest person ever i was shocked from his attitude to the extent I didn’t even know how to respond to that. Sadly I didn’t get his name but will go again and get it and send a complaint to fossil as well.

Ra
Review №3

I always stop at the store and spend money. Friendly staff and watch sales are too tempting.

ma
Review №4

Fantastic outlet there wallet are the best Ive ever owned I had mine a long time it went with me on all my world tours and I bought another wallet Ill have for yearsThanks Fossil 👍

Da
Review №5

No matter what look you’re after, you will not get a better watch at a better price than at Fossil. All of their timepieces look great and hold up very well too. Similar looking watches from other manufacturers will cost several hundred dollars, but the most I’ve ever paid for a Fossil watch was $150.Today I grabbed this beautiful manual style skeleton watch with a leather band and I can’t wait to wear it to work this week.

Ar
Review №6

Cant wait to go back!My boyfriend got me this beautiful watch from there. They engraved it for him so nicely. I love reading it. My absolute favorite watch. Fossil outlet customer service is the absolute best!...Ill see them Mothers Day and Fathers Day!

Ja
Review №7

This location has great customer service. I felt very welcomed upon entry & the staff helped me out to find the wallet I was looking for! Fossil has always been one of my favorite brands and have yet another great product to add to my collection. Will be back when I need a purse!

Ph
Review №8

This place rules! I got myself a brand new watch here that has a timeless quality about it, and runs perfectly! Granddad also got his old keeper fixed here and now it looks and runs like new! Great customer service!

An
Review №9

Nice watch and good price

Ma
Review №10

This is an amazing fossil location. I came in having issues with my Gen 4 Android watch, which was not really a fault of fossil itself. However, the customer service was really great and they walked me through the process of getting the problem solved! Everyone who works here is very friendly and willing to answer any questions that you may have. Thank you for great customer service!

No
Review №11

The staff is very helpful and educated on what they have in the store. And they can engraved anything in the watches you choose.

Sa
Review №12

Very good customer service.

Mi
Review №13

Amazing watches I bought 3 of them all every year December before my birthday and love their deal right now its 2 watches men or women for 98 thats not bad so with taxes its 107 with some change

Ra
Review №14

My experience was pleasant over all staff was super friendly and very knowledgeable.Brittany thank you for helping me in deciding on my first watch as well as picking one out for a friend

Er
Review №15

Enjoyed how they are following the rules for Social distance and have a nice staff.

Je
Review №16

Always ask for the price before purchasing. I saw a nice cute backpack and asked for the price. The employees told me it was $33 and when I went to the register it came out to $33 but the cashier did something and change the price to $69. I then told him y was he charging $69 when I had asked the other employee n she told me it was $33. He said oh okay, then change price to $33.

Da
Review №17

Had what I needed

Ha
Review №18

Great customer service. Friendly staff

Ti
Review №19

Lots of stores. Remember where you park. Only $6 for valet - WORTH IT!

Ai
Review №20

Super friendly staff especially their employee Kelly she was super helpful and nice and they have great quality jewelry

Ju
Review №21

Very nice Customer service and very reasonable with prices. Had pretty large selection of watches and other things. Definitely worth going to an outlet store and get a good price as compared to non outlet stores.

To
Review №22

Me and My Homie Just Got Our Watches Today First Lady That Introduced Herself Was Nice And So as we were scoping out the store I was looking to see what watch should I buy, and this cute 5’4 lady asked us what can she help us with today I told her can I get this matte black watch she said yeah sure she was super nice, and also my homie got a watch too. So long story short we got our watches and I couldn’t stop staring at her because she was really pretty, in my head I was really beginning to worry that under her makeup i noticed a bruise on her right cheek and arm, but whatever she is going through be safe and be careful

Be
Review №23

Love this Fossil location. Staff is super friendly, courteous and always ready to help. Their inventory is always on point. You can find a gift for any ocation. They have enough inventory for both men & women. And did I say Prices are amazing? They have sales throughout the year!!! You wont be disappointed... :)

Ro
Review №24

Everyone was very helpful here. They connected my new smart watch to my phone.

Li
Review №25

I was in today, and was well attended by Manny (representative). He had excellent customer service. Despite the many holiday shoppers he took the time to attend me patiently and explain to me everything i needed to know. Thank you Manny!

Na
Review №26

Good collection, but may be little outdated. But usually you will get some or the other kinds of discounts. Friendly staff. If you are not offered with a coupon at the entrance, just check with one of the associates. If they are running any extra offer they will share the coupon. I got a 30% off coupon that day.

Ma
Review №27

Will definitely come back in the future for any of my fossil needs.Absolutely love the service here best customer service Ive seen in a long time was helped buy a young lady named Lisette.

sh
Review №28

Best watch ever

Ho
Review №29

My sister loves shopping in their store she said they have very good prices and very good watches and other kind of stuff

Mi
Review №30

They have some really good deals going on! They gave us really good service, and we had a really great time there. It is a cool store, highly recommend!

Ma
Review №31

Excelent customer service and very good deals.

St
Review №32

Parking is SO hard to find but the Fossil store is definitely a cool place to go. Good sales and friendly staff.

Do
Review №33

Helpful and friendly staff with great prices.

Ra
Review №34

Good sale

Ad
Review №35

Customer service there is bad

Al
Review №36

Its great having an Outlet Store around this area, everytime they have different offers; some are really good.

Pe
Review №37

The service is always good here, and the deals this week are awesome!

Sa
Review №38

Great customer service

Su
Review №39

Nice store, lots of good stuff to buy

Ar
Review №40

They have great deals and great sales. A great selection of handbags, wallets, watches, custome jewelry and great service!

St
Review №41

Very nice merchandise. Good quality.

Ai
Review №42

Jesse thank you for helping me

Ch
Review №43

Very accomodating even if they are super busy....

Ye
Review №44

Good service😉

Jo
Review №45

Son likes to get all hes watches there

Ma
Review №46

Disappointed by their watch collection. Customer service was ok at best

Cy
Review №47

The staff is okay. Bought a watch that didnt even last a month. Battery died and their customer service is a nightmare. They made an issue that was going to cost me 200 bucks n I had to fight w them to get my money back...

Ch
Review №48

The staff was very helpful.

Mu
Review №49

Great discount... Like it. Sellers are really welcome, helpful and bot intimidating.

ma
Review №50

Friendly staff and very helpful. So many items to see!

Jo
Review №51

Always friendly and always have specials.

Fe
Review №52

I go for a cristmas gift and i obtain 60% of discount for the season

Ta
Review №53

Love this shop, quality goods at reasonable prices.

Fe
Review №54

The workers look very nice

Vi
Review №55

Love the cupons the give u wen u walk in

Ma
Review №56

Quick battery changes for watches.

Di
Review №57

Horrible horrible horrible !!!!! Horrible; rude; pathetic; customer service. ......I gave my watch to change the battery & she smashed my dial completely. ....The lady who broke my watch did not have the courtesy to even apologie & say sorry. ...we had been waiting for more than 45 min & later on were told to stand again in the queue to pay for our new purchase. ...pathetic & horrible customer service

Ra
Review №58

Staff was really helpful.

An
Review №59

Adjusted the size on my watch, great customer service

Im
Review №60

Best place to buy watches and sunglasses

du
Review №61

Horrible Horrible Horrible Customer services!!! The manger is sucks!!!! She has racial discrimination!! Yelling at customers! Dont come to that store!! Make you feel very bad !!!!!

La
Review №62

Good service, short wait to pay.

Ta
Review №63

Just picked up a smart watch

Ti
Review №64

65 percent off

Va
Review №65

Great quality and designs!!

Di
Review №66

Excellent customer service

Ti
Review №67

Good watch selection

Vi
Review №68

Good place with reasonable options

Ti
Review №69

My moms favorite

Mi
Review №70

Was hoping for some Misfit products too

Ja
Review №71

Great quality with reasonable price

Iv
Review №72

Good prices

Ca
Review №73

Very helpful!

M
Review №74

Great service and products

No
Review №75

Good discounts.

Li
Review №76

My favorite watch store!!

Ji
Review №77

Great service!

ri
Review №78

It was goo

Ch
Review №79

Good selection and prices

ma
Review №80

Good selection

Ed
Review №81

Would go back time and time again!

Jo
Review №82

Good prices

A.
Review №83

Nice prices.

Jo
Review №84

Love their watches

Ja
Review №85

Good.

Ej
Review №86

Loved the deals

Sh
Review №87

Great collection

Di
Review №88

Really bad store!The first time I come this store to buy 2 watches,They need to check my ID just because where country I came from!Who do you think you are?Never come again!

Er
Review №89

Nice watches

FE
Review №90

Nice

Pi
Review №91

They always have incredible offers .. I went to have the battery of the clock changed and the ladies were super nice .. a great pleasure

R
Review №92

Store is in the park, so if you only want to go to the store you have to pay expensive parking fees. But is certainly worth the effort. Even if you do not enter the park itself.

al
Review №93

Very cheap watches!

he
Review №94

They have a very nice attention and the specials are very good in Lea watches put a free thought on the back

Al
Review №95

Very cool and with great variety. Good prices especially watches

Al
Review №96

Cheap watch to bring to Brazil.

Wi
Review №97

Very kind attention

lu
Review №98

Very good attention and prices

Ys
Review №99

Citadel is a must-see. Kipling is the best.

Je
Review №100

Good listening customer. Ill be back

Information
44 Photos
100 Comments
4.6 Rating
  • Address:100 Citadel Dr Ste. 640, Commerce, CA 90040, United States
  • Site:https://stores.fossil.com/ca/commerce/citadel-outlets-7474/
  • Phone:+1 323-728-8286
Categories
  • Leather goods store
  • Bag shop
  • Fashion accessories store
  • Handbags shop
  • Watch store
  • Outlet store
Working hours
  • Monday:11AM–7PM
  • Tuesday:11AM–7PM
  • Wednesday:11AM–7PM
  • Thursday:11AM–7PM
  • Friday:11AM–7PM
  • Saturday:11AM–7PM
  • Sunday:11AM–7PM
Service options
  • Curbside pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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