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Mattress Firm Commack
6183 Jericho Turnpike, Commack, NY 11725, United States
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Mattress Firm Commack
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Sa
Review №1

Peter was amazing. He made the process so fun. We learned about different type of mattresses. I was just looking around and because of Peter I bought it.Thank you Peter. You were amazing.

An
Review №2

Wonderful experience! Mike was an expert and provided guidance without being super pushy - very much recommend shopping here

Da
Review №3

Debbi was friendly and helped us choose a great mattress!! My son loves it and the delivery men were very polite! Thank you again for wonderful service all around!

we
Review №4

Our salesperson was Debbi Neikam. She was amazing; she was very friendly and helpful, and extremely knowledgeable about the various mattresses we were considering, without being pushy or overbearing, and she answered all of our questions to our satisfaction as to what mattress would be best suited to our sleeping comfort. Based upon Debbis guidance, we knew that the mattress she suggested was absolutely the right choice for us.Debbi also provided us with a price that was extremely attractive, and better than that quoted to us by another large mattress retail store.I would recommend that anyone looking to purchase a mattress get in touch with Debbi at the Commack, NY store on Jericho Turnpike. She also works at the Farmingdale location. You wont be disappointed.

Eu
Review №5

Eli, my salesperson was friendly, courteous, professional, knowledge and very helpful. He made suggestions to suit my mattress needs and I felt a very positive vibe about the place and my entire experience at Mattress Firm. I would highly recommend this business to anyone who is looking for a quality product at an affordable price. Thank you, Eli.😄

Jo
Review №6

Alex Thomas, our salesperson, was extremely helpful and knowledgeable. He knew which bed my daughter wanted and could point her in the right direction -- and even tell her which bed she would feel comfortable in! It was a great experience.

De
Review №7

Ive been searching online for mattresses for a while now and after seeing all the new things that are coming out I decided to see something in person rather than order online. I was rear-ended twice in two years by drunk drivers so it was really important that I made a good decision so I can attempt to feel better, so I came here and now that you have the back story I can give this man the credit (this will be long) that he deserves.First of all, I walked in and forgot to put on a mask. The way Ron reacted was very professional, in a time where most people would react negatively, he offered a mask but I apologized and grabbed one from my car. As I start looking around and thinking so many different things, how will I decide....Ron started going through everything and its crazy how he answered every question I had before I got to ask it. I decided prior that I wanted to spend $800-$1,000 total even though I dont really have a budget, I just dont have good luck with mattresses and didnt want to make a mistake, however I spent almost twice that amount and made the quickest decision due to Rons ability to explain everything thoroughly, which helped me confidently choose. Since Ive moved to the Northshore Ive been stereotyped and followed around stores consistently and I really appreciate Ron making me feel at home. Ive worked with the public my whole life in restaurants growing up and some people are just different. When you watch the show Undercover boss and see those few times where a boss will have that employee thats so good they will give them an instant raise or promotion, thats the feeling I got with RONALD ALEXANDER...hopefully that stands out. If I would have worn a secret camera on my shirt or something and filmed my experience, it could be used for a training video. This is maybe the third review Ive done in my life. I just have to give this man credit, and Im very grateful. Thats all 🤷‍♂️

mi
Review №8

The salesman Peter was a very nice guy and was very knowledgeable, I can’t wait to lay in my new bed!

Jo
Review №9

Peter was great! He listened to all our needs and helped me pick out the right mattress for me!

Ro
Review №10

Our salesperson Ralph DeRosa was absolutely fabulous. He was so knowledgeable about different brands and patient as we looked and decided. When it was time to make our purchases he was clear, careful and very helpful with any specials available. I would highly recommend this location. And would certainly give Ralph a chance to help you!!! Very good experience.

Ry
Review №11

I went in looking for a mattress I had seen on their website. The salesman Jon was very helpful and friendly. He found it right away and let me try it. He showed me comparable options as well. I liked the original I found and he rung me up and set up the free delivery very easily. Still waiting on delivery but so long as that goes smoothly id say it was a 5/5 experience.

Ch
Review №12

This was the easiest purchase I ever made! Alex made it seamless! I was in and out! Im a very pleases customer!

Ma
Review №13

Excellent service, great price and item was in stock. Plus they put my purchased item safely and secure in top of my vehicle. Got home at night with out any issues. Thank you again.

CD
Review №14

Alex was professional, informative and helped me with a purchase I needed immediately for an elderly family member. The facility was clean and followed all State Covid protocols. This is a Mattress Firm location I will shop in again!

Pe
Review №15

Alex was absolutly great. The best prices anyplace.

De
Review №16

Great experience shopping at this store. John Parnes was particularly helpful.He was intimately familiar with all the mattress Types and configurations. Most importantly, he was particularly adroit at recommending the right mattress for our body type and Needs.I would recommend this store and this salesperson for anyone who wants to buy a mattress and receive excellent information from a very Helpful and knowledgeable Bedding expert.There are so many mattress construction methods and material choices out there. John Was excellent at explaining all of the different options available today and Took the time to allow us to perouse The many excellent demonstration floor models so we could try them out for ourselves and find the best fit .

di
Review №17

Best experience out of all my furniture purchases for my new house! In and out in 15 minutes and I can pick it up the same day! Would highly reccomend

Da
Review №18

The staff was very helpful coordinating with multiple stores to get me just what I needed and didnt try to upsell me on what I didnt want. Thank you!!

Ch
Review №19

Had a positive experience with Jon Parnes. We got to try out several mattresses and figure out which one worked best for us

Je
Review №20

Individual attention & safety are the best at mattress firm. Eli was great at giving us a fair price & service.

Va
Review №21

Excellent service and suggestions in choosing our new mattress!

Ma
Review №22

Christian S was the man. It was a pleasure dealing with him!

Go
Review №23

Went in with my Wife in order to start looking for a new mattress, Peter assisted us and answered all of our questions and then some. Found exactly what we were looking for and took care of everything for us. Peter was super helpful and I would absolutely and highly recommend this location if you are looking for a new mattress. Ask for Peter!

M
Review №24

Mark was awesome. He is very Knowledgeable, patient and helpful. It was a first rate experience.

Sa
Review №25

Wonderful experience with a very helpful sales manager who helped me get a quality mattress for my father at a great price which saved me money.

Th
Review №26

Peter vanBARNEVELs was amzimg!! Extremely Knowledgeable… Extremely personal not pushy at all… Explained things in detail and was extremely sincere one of the best salesman I’ve ever dealt with!!

Jo
Review №27

Sales associate was A+++++ respectful and helpful!

Sh
Review №28

Manager John helped us find the perfect mattress in under 30 minutes. We got a great deal and he was extremely accommodating. He didn’t make me and boyfriend feel pressured to buy anything we didn’t want. Highly recommend if you’re looking for a new mattress!

He
Review №29

This was the 3rd Mattress Firm I walked into. The 2 prior had been rude and pushy. So I did not have high hopes walking in here. But John W was very welcoming and understanding. He went way above and beyond to rectify the situation. Not only did he talk as most salesman do he listened to every word and got me what I was comfortable with and on. He was absolutely amazing. I am so happy I gave him a chance. Both John and Steve were amazing.

E.
Review №30

Lenny and Marilyn helped us pick out our new mattress . They were the most professional, helpful, patient salespeople we ever met!! It was such a joy to work with them! They were honest, helpful and truly cared about us!! If i could give them 10 stars I would. Thanks Lenny and Marilyn. So refreshing in this day and age on Long Island. :)

Pa
Review №31

John W. who was the sales associate working the day we bought our mattress was so helpful and very knowledgeable about all the mattresses in his store. He helped us pick the perfect mattress for our needs.

Mi
Review №32

Definitely the place to go for your new mattress. The service was excellent! Salesman really knew his stuff and made buying the right mattress easy and gave us a great price!

Al
Review №33

My experience at Mattress Firm today was flawless. I came in looking for a mattress because my back was hurting and I couldnt sleep anymore. Marilyn took time to show us the difference between firmness and mattress types. Most pleasant shopping experience Ive had in a while. I definitely recommend Mattress Firm for any of your mattress needs!

Da
Review №34

Had a great experience in this store. if you go in, ask for Marilyn!! not only is she friendly as can be but she is extremely knowledgeable and helpful. i am in my young 20s and this was my first time buying a mattress so i had no idea what to expect and was truly impressed with how the store is run. if youre looking for a new mattress, come to this store and ask for Marilyn!!!

Me
Review №35

Fantastic customer service and salesmanship!I have myself run customer service and sales teams (although in a different industry), so I can be quite critical -- but Im all the more appreciate when I receive service over-and-above the call of duty! Your attention to detail and follow-up skills are impeccable.SCOTT: My parents raved about your genuineness and willingness to work with us, that I dropped the folks at the store I was working with and switched over to you. They put their full trust in you from the get-go.JOHN: When Scott was at a different location during my time-sensitive decision time, you made the process seamless--you were knowledgeable, forthcoming, and lightning-fast in your turnaround of information and processing. You ensured the team would receive credit and your leadership and team spirit was apparent.You are a stellar team--I cant thank you enough for guiding me through my mattress-purchasing journey. I will be sure to recommend you to anyone looking for a mattress!

Al
Review №36

I came in looking to purchase a new mattress as mine was already 10+ years old and it was causing me to have trouble sleeping and back pains. John was very friendly and not a typical pushy salesman. He took his time and was patience with me as I had no idea what type of mattress I was looking for. This was my first time purchasing a mattress on my own. Im very please with my purchase and the quick delivery time. I made my purchase on 1/6/19 and I was sleeping on my new mattress 1/7/19. Highly recommend this Mattress Firm location and John W. If anyone is on the market for a new mattress I will be sending them on over for sure.

Sa
Review №37

Best Service Ive had at a sleepy. Phil Morizio was wonderful to work with. I recommend stopping by and asking for him. He went above and beyond to help me get the right mattress. He works with you like no one else does. Check it out for yourself!

Ch
Review №38

John W helped me find the perfect mattress for myself. He gave us a great discount as well and very happy to sell to us. Coming here every time i need a mattress

me
Review №39

John W. was a pleasure to work with. He got me a great deal on a mattress for my daughter. We needed it the same day and he was able to find us one in the warehouse for 50% off sticker price. I definitely recommend this location for your matress needs!

Ed
Review №40

I stopped in to the Commack Mattress Firm location and John W gave me the best retail experience Ive ever had. With so many mattress firm locations to chose from I couldnt be happier with the Commack Mattress Firm across from TD Bank on Jericho Turnpike. John was honest, and he took a daunting task like finding the right mattress and made it simple. My new mattress was delivered today and I couldnt be happier. Thanks John W!!!!

Ka
Review №41

Had a great experience at Mattress Firm! Marilyn was the sweetest and so patient when it came to us making the big decision of buying a new mattress. Would highly recommend this location and the service. See Marilyn and you will not be disappointed!

Tu
Review №42

We bought a mattress and box spring from the store for a basement apartment. The original salesperson Scott was very helpful and accommodating. Unfortunately we ran into a snag after ordering, and John was incredibly helpful and crafted a solution that worked well and allowed us to still have the proper merchandise in the same timeframe. What could have been a terrible situation became an easy fix thanks to a great team at Mattress Firm Commack. Thanks, again, John and Scott!

Bl
Review №43

John Weidler was an amazing sales person who made my experience of buying a mattress for my wife and I incredible. I would highly recommend this location to anyone looking for a new bed!

An
Review №44

Scott our salesman was a straight forward and helpful guy, we actually had fun checking out all the mattresses and finally decided on one thanks to his help. Stop in even if you just have questions hell have the answers or he will tell he doesnt know and find out.

Je
Review №45

Marilyn helped us find the perfect mattress. Very helpful, informative and pleasant. Will definitely be back when we have to get another mattress for our guest room!

Li
Review №46

A very quick and easy mattress shopping experience. John W was very helpful. Great shopping experience

An
Review №47

I had the best experience with the sales lady, Marilyn J.She guided me to the best comfort for my back.My bed is the best!!Marilyn was/is most accommodating and personable.

Li
Review №48

John W. took the time to help me find the perfect mattress. Very patient, will recommend him and the store to family and friends.

Jo
Review №49

Very pleased with their service. Lenny was the type of sales rep I enjoy. Not too pushy, open to all questions. An overall good experience.

j
Review №50

Our sales associate, Marilyn was lovely. She was patient and answered all of our questions. We came to the store to look at a mattress and left with an adjustable bed frame and a new mattress. Wonderful and pleasant buying experience. We highly recommend this Sleepys-- we will be back for our next mattress purchases.

Lo
Review №51

Just bought my mattress from Lenny G. and he was an excellent salesperson. He answered all of my question and was able to explain the shipment process and warranties. No confusions at all. Would highly recommend Lenny at this sleepys location.

Se
Review №52

Amazing experience at sleepys in Commack! Peter and John were awesome at helping me find the perfect mattress. They were extremely helpful and knowledgeable. I wont shop anywhere else in the future!

Th
Review №53

The salesperson, Charles Staal was very helpful and knowledgeable about the product. The mattress we purchased was the 5th attempt to find an acceptable mattress at Macy’s. Four out of the five mattress sagged within one year and the fifth one was unbearably uncomfortable. When we told the Macy’s salesperson that we wanted to return it she proceeded to state that they preferred that we try it for a 120 day period. Unfortunately, we chose not to lose sleep anymore and pay a 15% restocking fee, even though it will not be put into stock again, an an $85 delivery fee. Money well spent since since it led us to Mattress Firm and we are very happy with our new king mattress and adjustable base. The only suggestion I have is that someone make the mattress cover’s lining in a more breathable fabric. The current is lined with a vinyl- like fabric that makes for an uncomfortably hot sleep.

fa
Review №54

Marilyn is such a lovely lady, she has helped us so much. She was so sweet and delightful! I highly recommend coming to this sleepys and asking for Marilyn!

Je
Review №55

Had bad experiences at others and decided to give one more location a shot. John was super kind and understanding. He helpped out and gave me a better bed and ajustable frame than was offered when i decided to check with online store. He felt bad for other expieriances, listened to problems we had at other stores and fully made sure we had best experiance ever at a mattress store. I would recomend this place to everone anytime. John and steven are great people thank you to them.

He
Review №56

Excellent service

Na
Review №57

Great prices excellent service best Sale prices

An
Review №58

John was awesome! Would recommend going here!

Er
Review №59

Mattress firm is the best!! Great mattress, great price couldnt be happier!! Thanks Mattress firm!

Ro
Review №60

I have went and tried multiple mattresses from tempurpedic to purple and serta. Salesman was very professional and didnt linger while trying out the mattress. His professionalism and knowledge is what sold us on purchasing from mattress firm

Ro
Review №61

The salesmen Peter Cuccia was very helpful. Found me the perfect mattress.

M
Review №62

Good selection, good sales people. I got a very good deal on a mattress and frame, and got some excellent discounts on pillows and blankets from Phil.

am
Review №63

Just had a wonderful experience with Marylin! She was helpful, very professional and went above and beyond to help us make the right purchase!

Co
Review №64

Wonderful and honest salesperson! Her name is Marilyn! Highly recommend Sleepys in Commack!

jo
Review №65

I got a new bed and the sales women Marilyn makes you feel comfortable and she is kind

Gl
Review №66

Marilyn amd Lenny were the best. So helpful and professional . couldnt be better

Wa
Review №67

MARILYN. IS SO VERY PLESANT AND SO HELPFUL IN HELPING ME PICK OUT THE BEST MATRESS FOR MYSELF SHE TOOK HER TIME. AND IS SO KNOWEDGEABLE.WITH MAKING YOU VERY COMFORTABLE WITHYOUR BED BUYING EXPERIENCE AND HAS A GREAT SENSE OF HUMOR TOO.

Sa
Review №68

Rip off. they aggressively upsell you to make their commission. ditto on dix hills.

Fr
Review №69

Just had a great experience with Lenny! Lenny is the store manager and was a pleasure to deal with

Information
7 Photos
69 Comments
4.9 Rating
  • Address:6183 Jericho Turnpike, Commack, NY 11725, United States
  • Site:https://stores.mattressfirm.com/ny/commack/mattress-stores-commack-ny-9237.html?&utm_source=Google%20My%20Business&utm_medium=organic&utm_campaign=GMB&utm_term=new%20york&utm_kxconfid=uflnw2ovk
  • Phone:+1 631-462-7832
Categories
  • Bedding store
  • Mattress store
  • Bedroom furniture store
  • Furniture store
Working hours
  • Monday:10AM–9PM
  • Tuesday:10AM–9PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–9PM
  • Friday:10AM–9PM
  • Saturday:10AM–9PM
  • Sunday:10AM–9PM
Service options
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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