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PANDORA
4015 The Strand E, Columbus, OH 43219, United States
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PANDORA
Comments
Ke
Review №1

Could have bought a ring worth 20$ at Tropical Trends that would have worn the same. I take great care of my jewelry and clean them regularly, and I would say it is SOOOO not worth the money or the hassle of the terrible customer service I experienced today. Seems like their “store policies” on how they take care of their paying customers change daily. Seriously would not waste the time or money ever again.Also they GOT to change that cleaner they use in store, I leave with my ring I bought dirtier than how I brought it. These pics are of the cleaning cloth right after I brought home the ring, AFTER they “cleaned” it. And also how bad it has tarnished after just a couple of weeks of very careful handling and cleaning of the ring. Seriously just go to Claire’s and get the same value for fractions of the cost.

pa
Review №2

Great customer service! Staff was patient and helpful. On street parking was not available but parking in the garage and walking to the location was quick and easy. I was able to get some really nice charms to add to my bracelet!

An
Review №3

💋 Enjoyed the store , friendly Staff vert helpful. Went to get my daughter her Pandora bracelet for her 25th Birthday May 6th , my son whom was with me surprised me with my very own 😊, I will be back.

Jo
Review №4

The lone was long but it was worth the waitIts Valentines day so of course its busy but the staff was excellent

to
Review №5

Favorite place to shop! Love my pandora bracelets and charms. Fast friendly service.

Li
Review №6

I use Pandora for years and I am always purchasing jewelry here. At this moment, I am waiting for them to clean my jewelry. I believe previously, the staffs and manager had a different approach when it would come to cleaning jewelry. At all of my experiences, they always cleaned my other Jewries, which is not many that is not from Pandora. I is very disappointing to hear a no for one extra ring that is not from them. As a costumer, and understanding how customer satisfaction works, I totally disagree with their decision. I definitely will switch stores in other to have a better customer service experience.

Ro
Review №7

Great Service and love their options of jewelry

Ti
Review №8

Unhelpful staff, no knowledge of the products, no listening skills, gave me incorrect info, went to tuttle mall and purchased the item i was looking for with a knowledgeable staff’s assistance!

Ti
Review №9

Best customer service! The employees were polite, friendly, and helpful! We exchanged a ring for a smaller size and it was like we hit the easy button! We plan to shop Pandora for future jewelry purchases!

Am
Review №10

Do not ever place your Pandora jewelry in efferdent!! It turned them all dull. OMG .. I was frantic and crying....The lady at Pandora Easton assured me she could get them back to the original shine. She did and they are all beautiful just like new! Thank you Peggy ! And everyone out there just purchase the jewelry cleaner in the store to keep your cherished valuables brilliant.

Cr
Review №11

I was luck enough to be helped by a manager Bill. He was really nice. I bought myself a birthday present. Thanks Bill appreciate your help!!

An
Review №12

Super helpful even when you have no idea what youre looking for...

Sh
Review №13

I love there Charms Great Place to Shop.....And if you have Daughters Happy Shopping 🥰😘

Sp
Review №14

Really only good if youre going for the pandora bracelet. Do not go there for any form of ring even just a fashion ring.

Ve
Review №15

Can we just say how AMAZING Ms. Aloni is! We stopped in to look for a birthday gift for my niece and boy did Ms. Aloni deliver. She was able to help us find the perfect gift, knew all her stuff and didnt skip a beat. We will definitely be back to shop because of her beautiful personality, the assistance she provided and the selection availablein store. All staff were wearing mask with sanitizing station available, THANK YOU for doing your part in keeping your customers and staff safe during these difficult times.

Ja
Review №16

I went there valentines day and it was packed but the staff had it under control ...I was greeted at the door and when it was my turn to enter I was well taken care of by more friendly staff and I got what I wanted also I wasnt rushed.I will definitely be back, great job

Je
Review №17

We bought our 13 year old daughter here first piece of jewelry. A pandora bracelet!! Love it.

Ma
Review №18

Went in to get best friend rings! They didnt have many options or sizes but the staff was very nice and helpful!

Ma
Review №19

It was a fun time.

Re
Review №20

Line was long but worth the wait! My first time there birthday gift from my hubby and yes I have to go with him!

Ra
Review №21

Nice little shop. Latoyia was friendly and helpful.

Li
Review №22

Shilah was amazing from start to finish ! Very good service! Highly recommend

La
Review №23

Very nice customer service and a great experience

Da
Review №24

Great staff

Ha
Review №25

They had what I wanted! held it in my name I went in check out they wrapped it and I was on my way ! I will continue to do business with them ,!

La
Review №26

Clean store with great service and a variety of options.

Jo
Review №27

Helpful but I didnt find anything of my style

Na
Review №28

The employee on Saturday 5/15 at 8 pm was unprofessional , me and my friend were looking around and she pulled the rings on the display from us while we were checking to pick one , she didn’t apologize or said excuse me beside plus not greeting us as we walked in

To
Review №29

Love this location!!! They are always very welcoming, friendly, and professional.

cr
Review №30

At minimum the employees should know the difference between credit and debit/or difference of. I exchanged a bracelet. When she stated I have a credit of $10.75 and if I wanted it applied to my purchase.. I naively assumed she knew what she was talking about 🤦🏾‍♀️ We have to do better.

Da
Review №31

I wasnt really looking forward to going into a jewelry store, but the ladies @ Pandora were very friendly & welcoming. They answered all my questions and of course suggested a few that I hadnt considered. They were not pushy or trying to oversell me; I had a wish list and they helped me select an appropriate size. Im pleased with the overall experience and will return for more items for my wife!

Ju
Review №32

Always get excellent service. Very friendly and efficient staff. Went to get my Pandora bracelet before heading out for vacation.

st
Review №33

Everyone extremely friendly. Very helpful. My bracelets were cleaned and look brand new.

Ma
Review №34

Was an awesome trip! Had a sale going on plus 10% off! Was able to get 8 charms for under $400 - Saved $200!

Je
Review №35

Awesome store. Nice employees

Lo
Review №36

The staff was lovely!

Kr
Review №37

Long line but worth it ❤️

to
Review №38

Right in the heart of Easton with a very friendly and most importantly a helpful staff. My daughter bought me my first Pandora bracelet for Mother’s Day and it was not the right size. I took it back to get something else and was helped by a young lady that knew her stuff! She showed me me some nice choices and was trying to get me to look at some other bracelets but they were blocked by another staffer helping another customer. I didn’t feel like waiting (probably should have) and got the bracelet I chose (with an up change). However, had I have used my patience, I probably would not have had to pay as much. You live and learn!

Ki
Review №39

I cannot give even one star as my experience in the store was terrible. I went yesterday and selected a bracelet and several charms based on the list I printed. So, I came to the store knowing exactly what I wanted. It still took over 40 minutes to pull the charms from the display. Unfortunately, they did not have all of them in stock. In order to take advantage of the holiday sale, I agreed to return the next day to cash out. I returned to the store today, on my lunch, and waited over 30 minutes to cash out. When I asked if someone could cash me out since I have been waiting, the girl said she was sorry bc there were only three of them working. I would have to wait. I told her she lost my business and left. I will never go into the store again as the service is consistently horrible. It took two days to try to buy a bracelet and charms in the store! I can get the charms almost that fast buying them online. The store has lost my business for good.

Ne
Review №40

Great selection of jewelry

Se
Review №41

Good customer service and quick service

Am
Review №42

Busy but I love the charms and sales! Be careful to keep your receipts because some of the dangly charms are notorious for breaking.

A
Review №43

The customer service was great! Theyre very helpful and considerate of your time.

jo
Review №44

Like there products.

Le
Review №45

Very nice options,my daughter loved her present!! :)

Fl
Review №46

The staff has always been super helpful and super friendly...especially for people like me lost in a world of Pandora stuff.

Bl
Review №47

Great service and, of course, beautiful jewelry!

Ch
Review №48

I love everything in this place.

Be
Review №49

Very unfriendly staff and disappoint in company overall

Da
Review №50

The jewelry is very lovely.

Ma
Review №51

Outstanding! Very helpful.

Pr
Review №52

Expensive not enough sales

Za
Review №53

They often dont have the beads in stock we want and takes a while to get in and out.

ro
Review №54

Wife anniversary

Ya
Review №55

Love

Ma
Review №56

Love it

De
Review №57

Wow

CU
Review №58

Excellent

Information
10 Photos
58 Comments
4.5 Rating
  • Address:4015 The Strand E, Columbus, OH 43219, United States
  • Site:https://stores.pandora.net/en-us/oh/columbus/pandora-jewelry-us1f2872f1.html?utm_source=google&utm_medium=listing&utm_content=us1f2872f1&utm_campaign=OH&utm_keyword=Columbus
  • Phone:+1 614-454-3266
Categories
  • Gift shop
  • Boutique
  • Fashion accessories store
  • Jewelry store
  • Jeweler
  • Jewelry designer
Working hours
  • Monday:12–6PM
  • Tuesday:11AM–8PM
  • Wednesday:11AM–8PM
  • Thursday:11AM–8PM
  • Friday:11AM–8PM
  • Saturday:11AM–8PM
  • Sunday:11AM–8PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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