I had a great experience at AutoNation, very knowledgeable staff, very patient with me!Kaleb Spadaro , and financing team, went above and beyond, to get my payments where they needed to be! Five stars from me!!!

Tom at Jeep Dodge Chrysler Ram was so kind and such a help during my service. Especially after just moving to the area it was nice to have someone that was kind and gave me the truth about my vehicle and the upkeep it will need to stay running well! I’m super happy with my service and will be coming back!

My experience with AutoNation Chrysler Dodge Jeep RAM of South Columbus was a good one. The vehicle they presented on-line was just as they represented it so there were no surprises when I arrived at the dealership. The dealership personnel were friendly, professional and courteous. They worked diligently to meet my request to process the paperwork quickly so I could be on my way.

Great experience! Great interaction with all. Did not feel pressured at all. Chris Herring was an awesome salesperson and very helpful with additional information I needed for my purchase. Thank you for being part making this additional step needed to making my dream into reality.Thank you Chris Herring!

The staff was very helpful and walked us step by step with everything. Easiest process to purchase a vehicle in a long time.

Little delay at scheduled appointment time. Not enough to report negatively on service team. My service advisor Christopher Wesolko did an amazing job walking me through the service requirements, literally making my drop off so much easier.A few issues I did have, transmission machine was not operating so wasn’t able to complete all my services. Left my vehicle over night and picked up the following morning. It wasn’t until I pulled out of dealership that I notice my drivers side leather seat, door panel, and center console was slightly smeared with oil/grease. Nothing a towel couldn’t clean up… but should have be cleaned prior to me picking up my vehicle.Other wise great work.

The vehicle is fine. The buying experience was comically bad at points. Set up an appointment to check a vehicle out, arrived and was told the vehicle was not available for test drive because it had not been inspected, but I could return tomorrow. So I came back the next day and was told the vehicle still had not been cleaned or inspected. This time I was able to test drive it and was comfortable purchasing the vehicle as long as some minor things the sales guy and I agreed on, so we wrote up the documents. In the sales office one of the sales managers tried to pressure me into signing a document that excluded the repairs the sales guy and I agreed on and I had to refuse to sign for him to add them. So I get the vehicle after the repairs. The office waited two weeks to send the papers to my credit union, and then called me hourly because they did not get the check in 24 hours of sending the documents and it had been “2 weeks” and that was my fault. Then the title office waited until 1 business day before the temporary tag expired to send the title paperwork to the dmv. If you find a good deal go for it, just know it’s not going to be a smooth process.

Looking for a new or used car? I will not buy one from anywhere else!! The experience was smooth and the pricing was fair. The whole process was pretty painless. The sales team was great. I cant complain my overall experience with the auto dealer!

Chris,Provided excellent service. The entire staff is always very professional and very helpful.Thanks for your excellent support.Mr. Lewis

Incredibly friendly staff in both the service and sales departments. The service department identified the issue with my car in a timely manner and offered an easy solution.

Went to dealership to look at a specific vehicle and once we got there we were told it that it still needed to go through services and have replaced ( IMO I don’t think a vehicle should be posted on line if it is not available to show or test drive). We were able to look at it (even though dirty from previous owners)so that was a plus. We then looked at another vehicle and took it for a test drive. Everything was good but we thought there was an issue with the steering. We brought it up to the salesperson and he decided to test drive himself with us in the car the whole time telling us nothing is wrong. (Typical because trying to make sale which is fine but IMO should have said I will have it looked at just to put us at ease). I am only giving 2 stars because the staff was friendly and our salesperson was friendly but during the test drive ( when sales person was driving)the salesperson did not wear a seat belt and he was talking on phone with phone to ear with me my wife and 10 year old son in vehicle. To me that is a big safety concern. I won’t give the salespersons name but you company needs to talk to your employees an reiterate the importance of safety. Because of this incident it has put a sour taste in mine and my wife’s mouth to it come back. Hopefully you will do better in future.

9/9/2021 The service that day was bad, I checked my vehicle at 0715, the advisor could not long on his system, I asked for the 1st service, and check at the ride/ wheel steering feedback, which I bought the vehicle from them March. Since I didnt get a call to pick up my vehicle I called the advisor and he said it was on the rack around 1350. I waited until 1430 showed up to pick up the vehicle, but the advisor said the vehicle is not ready and it will take an hour. Finally I got my vehicle around 1645. They changed the oil, and said they didnt did it but bring another day. Bottom line is I dont thing anything was done beside the oil change, now my vehicle shifting hard and have two warning on the vehicle Electronic Throttle control andMalfunction indicator light. To summarize the experience is 9 hours at your shop, 2 malfunction lights on a 2021 Longhorn, that I didnt have it on it when I came in. I just need to know if this can be corrected or do I need go to another dealership who has the expertise to correct this new problem. I am calling the dealership Service Manger!!!!!William

My experience here was exceptional. The service team has always taken very good care of me, each time I come in to keep up my vehicle servicing. Any concerns I have about my vehicle are addressed and explained to me promptly after they check my vehicle. I will continue to use the service team here on any future needs for my Jeep Renegade.

Emily is amazing! A-MA-ZING. She was super thorough and efficient. Has great patience and REALLY showed that she cared about my purchase and my experience. Went above and beyond in just about every aspect of our interaction and even noticed that I was being charged for tints that werent on the car. She quickly rectified the situation by getting me into the tint shop the next business day, put me in a loaner vehicle and had me back in my car in under 3 hours. Highly recommend Emily, you wont regret it!

Needed recall service and appointment was made within one day which was GREAT! I appreciate the friendliness/ promptness of the staff, the only problem was my appointment was @10:30 and I left around 5 hours later. I understand nowadays businesses are at times understaffed or whatever the case maybe, BUT communication is key and when I asked how long it might take, I was told about 30 minutes. I knew it would probably be longer but just didnt think 5 hours. So overall , I would recommend.... Just improve on communication for obvious reasons.

I took my boyfriends car here to get checked out and Todd was the guy that helped me out. I told him that I needed to be out of there at certain time so I can get to work on time & he got me out of there in a timely manner. During my wait, they offer bottled water and coffee. Everyone was nice & friendly.

Had an appointment and was told it would be a 2 1/2 hour wait while employee who was supposed to be assisting us, was too busy in his phone and delayed even acknowledging our arrival.

The whole process went very well. Mr Mike, Mr. Potts and Mr. Larry were very nice, their customer service was very good. We were well taken care of. we loving our 03 Escalade. The entire staff was great, thanks for everything. We will be sending you some customers.Thanks Debra and Robert Jackson

Had a couple items in my new $63k Ram 1500 swapped out. Technician left grease marks on my headliner as well as all over my dashboard, drivers seat, and center console. The drivers side exterior door was smeared with oil along with the front grill and hood. Took 8 hours to swap out a dome light and a speaker, forgot to do the oil change so I had to wait an extra hour when I showed up to pick up my “completed” vehicle. Total wait was 9 hours. Charged me $93 for an oil change and refused to rotate the tires unless I paid $30 on top of that. I was told there were no courtesy vehicles available to reserve ahead of time by the rep, but watched an attractive woman get handed keys to a courtesy vehicle after dropping her $15k keep off for an oil change.

Chris Herring helped us find the exact truck we wanted and answered all of our questions. He was very nice, personable, and nothing was rushed but got done within a reasonable time. Definitely buying another vehicle from here!

The service department here is incredibly slow. I had a recall on my 2019 Jeep Wrangler for the driver seatbelt. It was ordered in April - never got a call that it came in. Finally, I followed up. We scheduled maintenance that they said would take 30 min. It took 2.5hrs in a FREEZING cold waiting room. Only to get in my car and realize they didn’t put it all the way back together, the maintenance then came out and fixed it … again. Glad I noticed before driving away. I’ve also had oil changes here that took 8 hours. Not impressed.I will note that everyone was SUPER friendly and helpful. Especially David in service. Thank you.

The staff was great and helped our family get into a bigger vehicle that meets our growing needs. Great attitudes and everyone has a smile on there face!

The service I received here was nothing short of amazing. Every concern I had with my Jeep was addressed and remedied. Our service advisor Josh was great to work with. Communication was amazing and he kept me updated on everything as it was happening and answered all of my questions. Not once did I have to reach out to him to get updates. The service they provided on the jeep as well as the customer service I received was by far the best I have ever received from a dealership or their service center. Would highly recommend them and will not be taking my vehicles anywhere else.

I had an appointment at 7:30 am to put rims on my Jeep. It’s now 10:30 am and I saw them just putting Jeep on the rack to put rims on. I was told earlier that they were working on the Jeep which was a lie. Why have appointments if y’all are going to keep them. This is poor Customer Service! Y’all need to do better. Totally UNACCEPTABLE!!!

It took almost a full week for my vehicle to even be looked at after being towed there. Already knowing the issue myself I was told there was an additional issue which I knew not to be true. Once vehicle was finally looked at I was overpriced for an alternator replacement reaching well over $1100.00 dollars after also being told I had a computer issue.I declined the computer but the price somehow still remained the same. I called daily and was told I’d be called back which never happened.I immediately told them not to touch my vehicle and I will have it towed elsewhere to an honest service station that doesn’t drag their feet. Horrible experience.

This dealership throughly impressed me. I came from Montgomery,AL after not finding any realistic deals locally. The staff did not pressure me into making any decisions unlike other dealerships, they made sure to accommodate my every need during the buying process. Not only did the dealership value my time, they made sure to make things right with no gimmicks. I’d highly recommend AutoNation when shopping for a vehicle. Thanks again, Mr. Francis and Mitch for my 2021 F8 Green Challenger RT Plus!

Chris Wesolko and Chris Greer are great to work with whenever issues arise with your vehicle. Even though my warranty has expired, I still use them for repairs. Thank you guys for all that you do!

Very friendly and willing to find the best opportunity for you. Fist quoted me at 20% APR but after I came back they got me 7% definitely was a nice surprise

I’ve been to a few dealerships for service, but this by far is one of the best! Thank you Chris for making the experience so easy and stress free

Kaleb, the salesman we worked with, was fantastic. He really did his best to help us find the right car. The wait for finance did take much longer than we were expecting, but thanks to Kalebs friendly nature, we were perfectly OK with that wait! --Callie Martin

Had 2 tires replaced and oil changed on my Ram Promaster 3500. This was done on Aug. 26 2021. My first problem with their work is they put 120 PSI in one of the tires and 116 PSI in the other. The tires require 80 PSI. The second problem I have is they sent me a coupon for the oil change in the mail that I used. It was very misleading. Turns out they dont honor that coupon even though it has their name and address on it. I went to see the service manager to complain about my experience, but I actually talked to someone else. He told me they didnt honor the coupon I had ,so I have to give them that one. He also told me their air compressor only goes to 100 PSI. I know most compressors have pressure regulators on them. I also checked my air pressure with 2 different pressure gauges at home the next morning and the 120 and 116 PSI read on both. So I dont how it happened, but they did over fill my 2 tires to a very dangerous level. I wont be going back there for any vehicle servicing again.

I loved the atmosphere there. It was very welcoming and the personnel were very polite and very nice. Theyre also funny especially Little Richard because I love to laugh which gave them another plus plus. They explained everything in detail and answered all my questions quickly. They definitely know what theyre doing and what the customer is looking for. I will definitely recommend them to everyone. Nice vehicle with nice prices. And if you find anything wrong with your vehicle they fix it right then which is a plus plus in my book. I bought a 2008 Jeep Commander Limited and Ive loved every minute of my decision of buying from AutoNation Chrysler Dodge Jeep RAM South Columbus on Victory Drive! Thank you guys so much for doing an awesome job! Keep up the great sales!!!! Thank you Little Richard for getting me in my wonder Jeep. I will be back to get that Jeep Gladiator next.

I recently traded-in and purchased a new vehicle from this AutoNation location in Columbus, GA and can’t say enough about how easy, efficient, and positive my experience was. From start to finish, I was able to inquire online (I live about 2 hrs away) and complete the transaction in-person all within a 24hr period. Willie Potts was the Sales Associate who took care of me throughout the process, I would highly recommend going to see him if you’re in the market for a new vehicle. Willie was friendly, thorough, easy to talk to, and helped me drive away with my dream car! They even matched a trade-in appraisal on my old vehicle that I had received from another dealership. The finance portion of the transaction was also smooth and without any pressure. Wayne was extremely organized, informative and explained every step of the financing process from start to finish. In addition to Willie and Wayne, Mitchell was a quick communicator via email and over the phone when we initially inquired about the car (followed up with my husband even though they had just closed for the evening), and Dale the Sales Manager greeted us and got us set up with Willie to complete the sale when we arrived the next morning. 10/10 overall experience! Thank you so much!

I had to take my car in for a radio repair, I scheduled an appointment, they did everything. I didnt have any hassle whatsoever. It was the best experience Ive had at a dealership.This is my second visit to Dodge. I went in for a recall. It only took a couple of hours and everyone was nice and informative, I even had a few laughs with some of the customer service guys. Overall good visit.

Jonah, was a great salesman and answered all my questions in a timely manner and was upfront and honest the whole time. The sales manager was also very honest and upfront. the whole process was an easy low stress no hassle deal.

Great people and great service. Truly a team you can trust to give you the truth without trying to rip you off with added unnecessaries. Thank you Autonation Jeep of South Columbus, GA

My Experience at Auto Nation has always been pleasing to meet my needs and to make sure I am satisfied with the service. I am back a second time around with another Dodge Charger and loving it.

The people were nice, but I literally asked 2 salesman via email if the wheels were rashed. Nope they said. Drove 222 miles. 3 of the 4 were rashed. I was very careful and specific in asking them to specify this before making the drive. Told them that pointing out the blemishes was important to avoid a bad online review. I just dont understand this...

When I tell you this place is awesome, I mean its big AWESOME. I bought a truck from them, the truck had an issue with the cluster. Then issue with cluster coming in. Finally cluster came but was wrong part. All this is over a 2 month course. Now Im sure your asking well what did AutoNation do during this time. Let me tell you, they put me in a 2020 Laramie, the best experience to ever happen to me. P. S dont tell my wife and kids that. Finally replaced my truck with this beautiful Dodge Laramie, took alot of work but the pulled it off for me. Thank you Dale, Richard and the AutoNation South side. Im proud to be in the Mopar and AutoNation family. So wonderful we now own a 2018 Camry from them also.

I would highly recommend purchasing a vehicle from this location. I purchased a very expensive used truck. They gave me the best deal in the state. They delivered it to me. The customer service was great. Turns out I had buyers remorse. I called they sales manager the next day and asked if I could take advantage of the 5 day 250 mile money back guarantee. He said no problem. I drove the truck back to Columbus and swapped keys. No haggle no nothing. Any dealership that stands by the deal like that is better than most. When I am more comfortable I will return to purchase again.

I don’t normally post reviews, but today I had a memorable experience. I need to ship my vehicle overseas as part of a PCS move for the Army. Part of the process is clearing all active recalls on the vehicle or the vehicle processing center will not accept your vehicle. I scheduled an inspection appointment with the south Columbus location. The scheduling department told me that my vehicle was able to be inspected. I arrived at the service department at my scheduled time and checked in. As soon as the service department realized I had a 2004 jeep with three active recalls, I was given the excuse that the dealership did not have the capability to plug into the vehicle’s computer to run a diagnostic check. I thought it weird that a certified jeep dealership wouldn’t have this capability. The service rep suggested I use a small repair shop to see if they could fix the issue. I accepted the service rep’s word and walked back to my car. I felt the need to press the issue further. I walked back in and asked if they even had the necessary parts in stock. The rep made a phone call to the parts department. Parts department said no parts were in stock. I was then told that the “parts cannot be ordered”. Again, for active recalls I thought this was weird. I got the vibe that the service department really didn’t want to waste their time with my recall situation.I called the north Columbus autonation location and oddly enough, they were able to order the parts. I resulted in calling a Jeep dealership in Colorado (where I am permanently stationed). They could inspect my recalls and get the required parts the next day. The MOPAR website states all parts are available to be ordered.I’m disappointed with the service I received but more than that, I am disappointed that the service rep lied to me repeatedly. It shows a lack of initiative to figure out my recall problems. I will be contacting Jeep corporate headquarters and the NHTSA to file a report so other service members do not have to jump through hoops to get recalls fixed during an already stressful time.

The service department was ok. The dealership is in a state of decay, needs updates and cleaning. Very few of the employees displayed any customer service

They have a nice inventory but, this is not a buyers market. if youre upside down in your loan nows the time to sell

Bought several trucks there through the years Love dodge trucks. My last service experience was not great. I had a 7 am service time. (New tires and service). Only one technician there. A three hour promised service turned into 5. I love the tires. I will still go back.

The people at Autonation of South Columbus were awesome to work with. After a couple of misses on cars we got a great car.

I took my vehicle here to let them hear a noise my car was making. They told me it was something dealing with my exhaust pipe system. I had them put a brand new system under my vehicle. The noise stopped for about 2 months and came right back. Ive taken my car back multiple times for them to still say they cant hear the noise when you clearly can. Im upset that Im out of over a thousand dollars and the problem is still not fixed. 😡😠😡

Fast, courteous, and friendly. I left happy. My car left happy.

Great experience. When we arrived our salesperson Richard was waiting on us. We were in and out in an hour. Love our Ram 3500.

I didnt like the service. I had a 8am appointment on a Thursday. I dropped it off at 7am, they didnt start working on my car until Friday at 1pm and what a told them what my two concerns were they only fixed one but told me everything was fixed. Dont think Ill be go back there.R.Smith

Other than the 4.5 hours it took to consummate the purchase, I am very happy with my purchase and the folks at Auto Nation. The salesmen that helped, the manager and finance man were very professional and extremely nice people. I would buy again from this group.

Customer service for me was ridiculous at first car was towed to them on Wednesday noone called me until Monday with a diagnostic. I did have to called them to make sure my car was there because of the lack of communication. I always feel I get treated different because I am a woman. I will say when I went to have my car towed back the service rep. was very apologetic.

We had several problems with our 2095 Dodge Caravan and we’re out of town. Todd worked with us as fast as he could despite their back log. They were honest and fair.

Chris and the team will take good care of your Jeep, Dodge, Ram. No surprise, no nonsense charges. Great team!!

Service was great, unfortunately I wasn’t able to get my car washed as I hoped; it also took awhile to get serviced but I’m definitely satisfied.

I dropped my car off at 710am for my appointment to change my brakes. I didn’t get my car back until after 5pm as they were closing. I asked multiple times why did it take so long and they stated because I did not wait with the car. I stated why make appointments then if I was still gonna be last. I had things to do that day. My car was gone the whole day and it still wasn’t inspected properly as it’s still making the noise it was making before. Paid 500 dollars for nothing. They called throughout the day asking what was the car there for also so I know it wasn’t getting worked on until later.

Appointment made for Monday July 19th at 8:45 am to have 2 TPMS replaced . The front on the driver side and back on the passengers side. Received phone call at 4:46 pm that I didnt leave my key to unlocked my wheel. Which made me question was my car up there from 8:45 AM til 4:46 PM before it was even look at?My other issue invoice to have 2 TMPS replaced on 2015 dodge Charger is very questionable for the parts. I understand as far as labor every business is entitled to charger their own rate. But for just the parts just very questionable definitely having invoice overlooked. Total charge $463.63

Took me in last minute, gave me all the services I needed and fast enough for me to start my drive to Florida in time for my brothers graduation! Super friendly staff and great work ethic.

No complaints/ good job completing my recall on passenger air bag for 2014 Jeep Wrangler/ took about 2 hours to complete

My husband spoke with someone on the phone about getting new tires. The person on the phone told him he would need to come to the store to order and pay for new tires up front. After work he went to AutoNation to order and pay and the guy who worked with him said that he couldve ordered over the phone and pay when they put the new tires on. So that was one annoyance that people arent giving customers consistent information and it wasted his time to have to go to the store. He was told to make an appointment to get the new tires put on so he made the appointment for 2:30 pm a couple of days later. He shows up at his appointment time and is forced to wait, it was after 6pm beforehand finally got the car back! Waiting around 4 hrs to get 4 new tires put on, even though he made an appointment! It wasted most of our day and I needed my van to run errands which I was no longer able to do. The sales person went home before my husband left! Terrible customer service, inconsistent information, and not using time management skills. I hate to say it, but I wish we wouldve gotten tires elsewhere (its not like the price made any difference in our decision to go to AutoNation vs elsewhere), I dont want to have to deal with these people again for rotations and any tire care using our warranty on the tires. Train your people better, and for goodness sakes, if someone makes an appointment you should be ready at the appointment time to work on that vehicle and get them out quickly. Dont make appointments if youre going to work on everything else before the person who made an appointment.

Preacher Bliss by Christopher wesolk. I was able to get my vehicle access and returned to me within 2 days

I took my vehicle in for routine service; oil change, tire rotation, engine performance service, vehicle inspection, etc. On my way home I hear something rattling in the left front wheel. I stop in a parking lot and remove the wheel to find the axle bearing cap was rolling around in the center cap of the wheel. I tap it back on and notice that the greese fittings are still dirty and it had not been lubed. You would think with the service would come with lubrication of the greese fittings. Once home I lubed my vehicle and noticed oil drop on the oil filter. I wiped it off and verified that the filter was tight. I raised the hood and could only see that the oil fill cap had been touched which makes me Wonder what I get for nearly $300! So much for QA/QC at this dealership! I will be going elsewhere from now on for my vehicle services.

Excellent service and very professional service attendants. I will recommend this department to all who need service done.

Saleman Chris Herring was exceptional with my entire vehicle purchase. His thoughtfulness and expertise was very much appreciated in an auto industry that has suffered from a history of a lack of trust. If Chris is an example of the entire team at Autonation South Columbus, then I will most certainly be purchasing my next vehicle here as well!

Too many negative comments so I will just leave it at that! Buyers beware! I have pics and receipts to back up my rating and words. Trust I do!

I had a very positive experience at the AutoNation dealership. The mechanics were kind, pleasant to work with, and diligent. My car repair was done right and did not take too much longer to complete than their original time estimate. The only thing I wasnt too happy about was my steering wheel was somewhat dirty after I got my car back. It was left greasy, so I had to clean it off with some disinfecting wipes.

Top of the line Used car dealer in town!

James Rose is your go to guy at this dealership. No hassle, no fuss, goes the extra mile to ensure you leave happy with your purchase!

I had a wonderful experience at this dealership! Everyone was kind and courteous. This is my 3rd purchase from here and I will buy again in the future. Thanks Autonation!

Not good service....Mike gave me and my sister the run around about this one truck we were looking to buy and never called us back or nothing....poor service....cars advertised but none inspected like they say so it was poor I will not be back and I dont recommend them.....Acura of Columbus was great to us!!!!!!

Mondreko was our salesman, he went over and beyond his job. My husband got just the truck he wanted. You need more young men like him.

Darrius was very professional, he explained every detail of the Ram truck, and made me feel like apart of a family.

Very easy to work with sales staff and management. I highly recommend you see Jonah.

Great Service, Easy to find and they were able to get me in early!

They need more people for the load of customers they schedule.They are overloaded. They are very helpful and genuine in regards to what they are able to do.I have bought mopar trucks for forty five years and the dealership is responding after COVID.

I have taken all of my past and current vehicles to this dealership for the last 10 years and thanks to Chris Welsoko, Chris Greer, and everyone else in the service department, I will keep coming there to have my vehicles serviced! I would also like to recognize the people on the sales side for always being courteous and friendly. With that said, my next vehicle will be purchased and serviced at this dealership!

While the service representative I spoke with was polite and professional, the service itself was exceptionally poor. I made a reservation and dropped my vehicle off at 10:30, and at 3:30 I was called to ask where the wheel lock but was. In five hours since I’d dropped it off, they had just gotten to the tire rotation. I told them where it was and they said they couldn’t find it. I had them check everywhere in the truck and they couldn’t find it. When I came in to pick it up at 5:30, I checked exactly where I told them it was the first time and it was right there. Thirty minutes later, they got around to checking on my windshield sprayers and notified me that the key fob I requested was on back order nationwide, both of which I had listed as something I wanted to be checked when I made the reservation.Long story short, I dropped it off and seven hours later I still ended up waiting an hour after I came to pick it up and they had done 2 of the 4 things I asked them to do.

This is a wonderful place for service! Had an engine failure in recently bought Charger and came in hoping to get it fixed. Chris Wesolko, a service advisor, was with me every step in trying to fix it but sadly it couldn’t be, the price for another engine was to high. The sales people are equally helpful, especially Richard, they hooked me up with a 2017 Kia Forte and fought to bring the payments for it down. Would definitely recommend this place for any first time car buyer

I always get the best service when Chris (soho) handles my work on my 300S.He is the best at what he does!I want you all to keep him in mind when it comes to the best that you have,cause he gets the job done

There is not another place that I take my vehicle in for service! I bought my Dodge Challenger back in 2018 and since then I’ve also had it serviced consistently by the same people for the last two and a half years. I can’t say enough good things about the service staff. They work long hours and you’d never know it. They are very clear about charges and services and take time to answer questions and explain things to you. My car has always been in excellent condition - better when I dropped it off - each time I pick it up. Brownie points for servicing with Chris - he’s patient, knowledgeable, and takes care of your vehicle as if it is his own!

Everyone was very nice. We made a last minute appointment online and there were super fast and helpful.

Customs service reps were kind and respectful. They helped answer questions I had and ensured that preventative maintenance that was recommended made sense based off of experience. I will be coming back.

Negative review, I do not recommend. I went in for an oil change- The oil filter cap was not put on properly, oil spewed out everywhere over my car and driveway. The next day the oil was completely emptied. Fluids were not topped off, engine cover was just set on top instead of put back into place.

Great staff! Fast and efficient service and always helpful. Always a pleasure chatting and shopping for accessories for my Ram Truck. Thanks guys.

Me and my husband had a terrible experience,the manager was rude and the sales guy was shady ...made us feel like criminals or sth ....it was just sad ....they should really work on their customer service !!!

They was very respectful answer all my questions that need to be answered and some and I will tell anybody about

Everyone has been so nice, attentive and great at communication.

I had a great experience. Be sure to ask for Chris!

Been trying for 3 days to get someone to answer the phone to schedule a service. I have left my number 4 times to get a call back and still havent received a call. I know it can get busy at times but this kinda of ridiculous that no one can answer the phone or call back. This with me sitting on hold for 20 to 30 minutes at a time

I recently purchased a used 2018 Ram Limited 4x4 because the price was awesome and mileage was low to replace my 2014 LongHorn limited that was totaled in a accident. Because the 2018 Ram was used and about 3years old I insisted on purchasing a extended warranty. Sure enough on the second day of ownership major drive train issue back to autonation for repairs covered by manufacturers warranty took a few days to diagnose order parts and rebuild awesome. Darn still having same issue. Back to autonation for quick inspection and repairs. Got it works great good job guys. But just a few days later the stereo is messing up called made appointment next week ( my convenience) inspection order new stereo system receved withen one week and replaced not covered by manufacturers warranty but covered buy extended warranty total cost to me 66 dollars cost of system I guess around two thousand or so. My guess is that alone payed for the extended warranty. Very pleased with the service I received and very happy with the warranty.

Great place slow service be prepared to spend 5 or better ours before getting a deal

The shuttle is hardly ever available at this location, even when you select it while scheduling service online. Afterwards, I checked my receipt and it says I took the shuttle which I didnt. I had to call a ride.

Great sales and finance team. ..very happy with the trade in quote and especially the new Ram Truck I purchased. There was a small problem w the truck I didnt see prior to buying but it was taken care of by my sales rep and the service dept very quickly with zero hassle or inconvenience. Id definitely buy from this Autonation dealer again.

My vehicle has been at Autonation since early June for repairs and is still not complete. The completion date has been pushed 4 times!! I will never ever take another vehicle here for repairs.

Chris is awesome in the Service Center!!. If you ever have any issues with your vehicle, please see Chris!!!!!! He is awesome, awesome, awesome!!!!

If you guys are looking for really good deals on New Jeep Renegades, then look no further. Craig and the team at AutoNation are where you need to be. Was able to get my daughter a NEW vehicle, zero down, low APR. Go see Craig at AutoNation South Columbus!

I had my car towed in April 14th was told my fuel pump went out and it would be ready the next day. Car was not ready until 2 days later April 16th. When I picked the car up it smell like gas which I thought was normal since they changed the fuel pump I called back the next day on Saturday the 17th to tell them they said if it still smells like gas on Monday to bring it back in. So I brought it back in on that Monday they could not tell me anything and no one was there to help because they were closing in 2 hours. Today is two weeks later and my car still smells like gas. Still waiting for someone to reach back out. I did give them one star because Todd in the service department gave me excellent customer service and he tried to so what he could...

We had a very good experience at AutoNation! We were greeted with a smile and an elbow bump,per covid 19! Our salesman Mr. Cutter, went above and beyond the call of duty for us! Every time we mentioned a vehicle, he brought one out for us to examine! When we finally decided on the one, he and another gentleman went to work on the figures.And within a short time we drove out in a 2021 Jeep!Just a word about Jeep Compass, it has been improved so much! GREAT VEHICLE!

Bought a truck from them and had to take it to the Ford dealer to get things fixed that should have been checked and fixed by them. Seat blower didnt work, burned out motor, 120 volt plug in back didnt work, ac converter was bad and it had an oil leak. They are friendly but to me seems the service department is suspect.

Chris was a great help, super personable, and treated me well. Would be willing to go back again.

My oil change was done and done well, in a timely manner. I am quite satisfied.