We used kimble for years and had a great experience with are rep. Kevin in the the south Chicago land area. Since moving are shop to Indiana we wanted to keep Kevin but we are being force to use a different rep. Kevin spent years learning how our business ran and how he could best take care of us. He became a friend in the process. Even after explaining to Kevins bosses our preference for Kevin to continue taking care of us we were told to get f***** and this is how its going to be. So goodbye Kimball.

I have nothing bit good things to say here been working with them for a few months now an they do have some high priced things but our rep will do what he can to give us an myself the lowest price he can to keep the business from company I work for an for myself which I have a personal account with them.... Keep up with the good work an keep us all happy an the orders will keep coming

Its the best job I have ever had!!

Never on time, or even consistent with pickup schedule. Trash will sit at curb multiples days waiting for pickup. Every since Kimball took over for waste management the service has been terrible. Would not recommend.

Stay away. Their reps are sleezeballs and stock fittings you dont need and charge 10x what theyre really worth. Products are junk.

Price gouging is there #1 motive.I just found out how much they have been charging for cup brushes $51! I buy the same quality at my local store for around $16.00. 4 1/2 inch cut off wheels with the arbor is running us $14 at kimball. Locally I can get the same quality for around $2.49. I will not be placing any more orders with the sales rep.

Again just be aware they will lie for a sale. Dont put too much here google will remove post link so you cant post.

TERRIBLE BUSINESS! OUR REP WILL SAY ANYTHING TO MAKE A SALE! STAY AWAY!! We ordered a 6 bottles of compound and our rep said it would be $86 dollars for all 6. I told her to go ahead and order it and after waiting for 3 weeks I finally got the order delivered. Along with the invoice in it. THE INVOICE WAS FOR OVER $500 Dollars. I had contacted my rep and she responded a couple days later saying she was sick. Then she said she would get back with me ASAP. 3 weeks later she finally contacts me back and says we cant return it. I called their accounting department and nobody would return me calls. THIS IS A TERRIBLE WAY TO DO BUSINESS!! After reading the other reviews it sounds like Im not the only one. BUYER BEWRE

Absolute massive selection of tools and parts. If you know what youre looking for this is the place to go to. Even if you can browse, youll always walk out with stuff you didnt know you needed. The company itself is great and they go to great lengths to make sure they take care of their employees. Its kind of surreal to see companies that do this anymore. Great place

I been asking for months for this guys to correct sales tax issues andand product overcharge for months with response and when we called to settle invoices, we get this very rude Manager named Melissa from corporate that toll us that there was nothing they could do now because its been over a few months, even though, we were the ones calling to correct the issues with not respond from them, if you are planning on using them, make sure you get their promise pricing in writing and make sure that when you get them invoices, they numbers are what are suppose to be!!!! I WOULD NOT USE THEM EVER AGAIN

On behalf of Xtreme RVWe wish to send gratitude and blessings for the relationship we have with you and your business.Merry Christmas and Happy New Years!

Reps will say anything to get a sale. Showed us a great drill bit but what we got was a set of junk drill bits. Product not as demonstrated not as promised and refused to take back. Very disappointing, dont recommend.

Best company products and customer service around !

DO NOT PURCHASE THEIR PRODUCTS! Our shop had purchased a bolt bin that our sales rep had indicated would be filled on a regular basis and stocked with the items we needed. The rep was in here daily until we purchased the product and we have not seen him since!! After several attempts to call our appointed representative, no returned calls, has not stopped back by...we have asked that they remove it as it has not been useful to us as not stocked or kept up as indicated! Of course we still have yet to hear from them but did send us a collections letter!!! Be very weary and do not give in to their over extensive sales pressure, they are not worth it at all!!!

WE HAD A SALESMAN COME INTO OUR SHOP TO DEMONSTRATE PRODUCT LINE. I WAS IMPRESSED WITH A COUPLE ITEMS SO WE MADE A PURCHASE. ONE OF THE ITEMS WERE A SET OF DRILL BITS THAT WERE NOTHING LESS THAN AMAZING WHEN DEMONSTRATED. ONCE I HAD THE CHANCE TO USE THEM ON MY FIRST JOB REQUIRING THEM, TO MY SURPRISE THE ONES I RECEIEVED WERE POOR QUALITY AND NOT ABLE TO DRILL THRU WHAT I NEEDED THEM TO. IN ORDER TO COMPLETE THE JOB I HAD TO USE A SET OF HARBOR FREIGHT DRILL BITS FROM ANOTHER TECH IN SHOP. WHEN SALESMAN CAME BACK TO SHOP ON SECOND VISIT HE CARELESSLY KNOCKED OVER A TRANSMISSION THAT BROKE THE VALVE BODY ON IT COSTING ME $450 DOLLARS PLUS MY TIME TO REPLACE. WHEN WE ASKED FOR A RETURN ON OUR DRILL BITS, SALES REP. CAME IN TOOK THE DRILL BITS TO BE TESTED, THEN CAME BACK AND TOLD US THERE IS NOTHING WRONG WITH THEM, AND THAT WE ARE NOT GETTING A CREDIT. WE ALSO BOUGHT PENETRATING OIL SPRAY THAT WORKED GREAT BUT CANS SEEMED TO HAVE VERY LITTLE PRODUCT IN THEM AND A LOT OF AIR. ALL WE CAN SAY IS THAT WE ARE NOT HAPPY.

I have nothing but great things to say about Kimball / They are always informative when I need questions answered and our sales guy is the best - Mike Stehman.

MAKE SURE TO ASK THE PRICE OF EVERY ITEM ORDERED!!!I just got whacked with a $300 bill for 5 grinding wheels, 5 flap discs, and 10 cut off wheels for my hand held angle grinder. They are charging $24 each for regular flap discs you get on amazon for $3 each.The salesman stopped in last week and casually asked if I needed anything. I figured I would throw some business his way and said “sure. Get me 5 wheels and flap discs”. The guy ordered the most expensive and/or highest commission wheels on earth without checking if I wanted to pay 8-10 times the price everywhere else. Now I’ve been calling, texting, and emailing him for a week with no reply.Be very careful dealing with this company. I could’ve pulled out my phone and ordered 50 of each on amazon with zero hassle, for the same price, in less time than it took to get ripped off by KimballMidwest.Plus now I’m dealing with all the aggravation of trying to contact salesman, emailing back and forth with corporate, getting return info, packing up and shipping wheels back, tracking invoices, getting returns credited to my account and closing account.This company is terrible!!!!!

Stopped by our company where I am the manager. Constantly tried shoving their product (penetrating oil) down our throats. Told them to stop by another time since we were slammed with work. They did and when I mentioned again we werent interested in their gimmicks the sales guy wanted me to explain. I did and after that he went bizzurk complaining and turned and walked out mumbling words and slammed the door. All because we didnt buy a $6 can of penetrating oil.

Products are junk and customer service is non existent. Dont believe a word the sales rep says, its all bunk.

Poor customer service I habe tokd them 4 time I dont want the product and they still trying to bill me for something ibdont one or havent open . telling me they going to send me a return label for 2 weeks already and nothing

Absolutely horrible service they lie about their guarantees wont respond to emails I will never buy another tool or anything else from these guys spend a $1000 in 1 week 2 days later the tool breaks and they refused to make contact with me its sad I had to come to this but the best way to do it is to let others know with word of mouth spend your money somewhere else

Kimball Midwest sent our company a drill set that we did not order. Our receptionist unknowingly signed for the package. Days later we received the invoice. Thankfully the drill was never used and we were available to call Kimball and request a return label but time was taken out of our schedule to do so and get the package returned. Our company is small enough to catch the mistake but a larger company might not be.

The salesman begged us to buy a wheel lock breaker kit. I explained that after 25 in the business, there is no such thing that could withstand an impact wrench. I have personally broken, stripped, and exploded at least 10 different types and explained that is why I didnt want it. He said I promise it wont break and he also promised t I stand behind it if it ever did. It stripped out the first time we tried it and that was November 20th. He has made himself impossible to find and although he stopped in once to see if we needed anything, once he found out we wanted our refund he was gone like the wind. He reminded me of a used car salesman trying to make a commission. This guy has made the company look shady and I want my 224.23 back. Its January 19th for crying out loud. Im a small business and this is unacceptable. On the invoice the salesman is Nail #6YE . Well my name is Ron Speir and Im pretty disgusted with this bum.

Its Where I work and it is a civilized happy place

You get what you pay for and thats a quality product.

Salesman come into my shop that clearly says no soliciting and are way to pushy also they refuse to leave when we tell them they are too expensive they are wasting my time and money by going out and talking to my mechanics after I already told them I wasn’t interested

The best service and products on the market! Kimball Midwest

Where to do roof sraff very inviteing

I work here and its 👍

Parts distribution warehouse with an outlet store

Bad!

Great products

The best

It was swell.

Dishonest company

Trucking