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Automotive Specialist
1201 Old 63 N, Columbia, MO 65201, United States
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Automotive Specialist
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Br
Review №1

This shop is amazing! After being tricked into an extremely expensive service that I didnt need by a different shop in town, I became very cautious about picking where I should take my vehicle next. I needed a place that was trustworthy; and I found that at Automotive Specialist! The customer service is amazing, and extremely thorough in explaining what is wrong with the vehicle, what needs to be done, and what to look out for in the future. When pricing for parts during my last visit, they told me they were able to cut the price in half by knowing exactly what I needed, instead of replacing the entire piece. Being a college student I often give them my fathers number for them to explain the problem and give the go-ahead on the repairs, since I am almost always in class after I drop my car off. After talking to my dad on the phone, he says, You need to give them a good Google review, that place is great. So, here I am lol. Great service with quality work. I wont go anywhere else in town!

Sa
Review №2

Great customer service. Honest and dependable. Highly recommend.

Da
Review №3

This is the best Automotive shop in town, with great customer service. The manager, Doug, is a great customer service manager and always takes care of your Automotive needs. They have my business for life.

Ro
Review №4

Thanks guys.Car seems right on the money again.I was in need of a lower control arm, and alignment.The price was in line with what I looked up online.

Re
Review №5

Wonderful shop. Doug has helped me figure out a problem on me nervous occasions as well as doing tune ups and regular oil changes. I trust these guys with any vehicle

Me
Review №6

We love Automotive Specialists! Doug is our Contact there and he always walks us through anything and everything we need fixed on our cars!! He knows our budgets too and helps us stay within them!! We have 3 suburbans and Automotive Specialists is honest, priced right and always on time with letting us know when and what to expect!!! Call Doug Today!!

Pu
Review №7

These guys are the very best! They will get to work on your car in a timely manner, and keep you updated. They never charge a second time if they have to go back in (though its rare they miss something the first time). Their rates are extremely reasonable. They may be the cheapest in town. These men are honest and friendly. Once I discovered this shop and their quality work, I have since stuck with them for years. I recommend them to everyone. Go talk to Doug. Hes the best!

Ga
Review №8

Took my vehicle to diagnose a problem. Like that you get to talk to the owner that knows his stuff vs some shops hard to get past a receptionist who doesnt know anything who just tells you to leave your vehicle without getting to talk to someone who knows anything. They got to it quickly but was end of week on Friday so I asked if I could pay for the diagnosis and bring it back Monday so Id have my vehicle in meantime. When I got there Doug just handed me the keys with no charge and said call him Monday. Shows character. For all he knew I couldve just decided to fix it myself once he told me the issue and him not make any money off the deal, where most places you would pay $50-$100 to find out whats wrong. Will be back to let them finish the job.

Co
Review №9

Doug was super helpful and fair. He got me in and did a full diagnostic and told me what exactly was going on with my engine and how much it was to fix it. I was referred to him from Columbia Transmission and was super pleased with both businesses!

Ba
Review №10

Went in for a vehicle inspection. It took very little time for them to inspect it and return it to the front for pick-up. Friendly and thorough service. I recommend them to all of my friends!

Ma
Review №11

Ive had work done on my vehicle twice now, and both times they were fast and professional, it will be my go to garage from now on

Tr
Review №12

Affordable price for diagnose your vehicle

Ra
Review №13

Great place very friendly and always take responsibility for their work. As long as this place is open this is the only place that I will let work on my vehicle.

Mi
Review №14

Nice people

Ca
Review №15

Love this place

Mi
Review №16

The owner Doug is super friendly and always does a great job communicating information. They are always pretty busy which Is a good sign.

Mi
Review №17

Best for the money in Columbia, and its not even close. Doug will always do what he can to make it worth your while to go there!

Mi
Review №18

The only mechanics I trust with my trucks. Doug and the team are always fair and honest. If you finally find a good mechanic, you never let them go!

Ad
Review №19

Absolutely outstanding. I am not from the Columbia area and had an issue while in town. I found their shop and they got me right in, diagnosed, and fixed extremely fast. Their customer service is above average as well. While there I observed them interact with several customers, and am impressed with the level of professionalism and general care that was extended to the customer. This shop has a small town feel in the big city of Columbia.

Fr
Review №20

They have fixed my cars many times in the past six years. They properly fixed only things I needed. Plus their price is fair.I have tried other places this year, and found the Automotive Specialist is the best.As always, this year (2017), I got the best service and price for my last visit. The owner is very nice to fix your car the way you wanted at a good price.

DL
Review №21

Nobody go here...that way I can lol. Best place in town. Great customer service and always friendly

Da
Review №22

These guys are awesome. I had the misfortune of my engine blowing up 700 miles from home. They immediately checked it out and gave me the bad news. They were very accommodating and helped me out all the way up until I was able to get it towed back to Colorado. Top notch shop ran by great people.

gr
Review №23

These guys are honest and fair never doing anything unnecessary. They replaced a fuel pump in my car and went above and beyond what no other mechanic shop has ever done for me. Highly recommend!!

sh
Review №24

Drove into Columbia to run errands, -3 degrees outside, heater wasnt working and when I got there I noticed coolant leaking from engine. Water pump was about to fail catastrophically, no chance of making it home. Drove to Automotive Specialist, time 11:30am. Doug confirmed the problem and said they could fix it right then. A couple hours later, and for a reasonable price, Im on the road again with a new water pump installed

St
Review №25

Affordable, professional, no scams, just straight-to-the-point, honest work.

Ia
Review №26

This shop is the best in Columbia. Before finding these guys, I went to several mechanics around town and had so-so experiences. These guys are honest, their prices are fair, and their work is top notch.The integrity of Doug, Bryce, and the crew is really great.Thanks guys, keep it up!

Cr
Review №27

It took less time than expected, and didnt cost as much. Will be returning

Ga
Review №28

Doug is literally the best! Between his customer service and honestly he is at the very top of my list. So thankful that I found this shop and will never take my vehicles anywhere else from now on!!!

Sh
Review №29

These people were fast, friendly, and affordable! Truly helped us out on our cross-country trip when our serpentine belt broke. They had it fixed in an hour from drop off to completely finished. Highly recommend them to you!

Me
Review №30

Glad I found this mechanic shop. Last June my car developed an electrical problem. Doug and his guys were so helpful. Instead of replacing a part right off the bat they worked with me for a few months trying various methods to solve it before replacing the cluster. Their prices are fair and they are very honest.Whenever someone tells me they need something fixed on their car, I always recommend these guys!

Je
Review №31

They were suggested by family, been there a couple times and have recommended to other family and friends. Always fast, friendly, and fair. I could not ask for much more.

Pi
Review №32

They repaired my car today. The problem solved. It was quite fast. I dont know if anywhere else can offer a better price, but their price is acceptable to me.

Sh
Review №33

Most of the staff is kind and professional especially Doug. The prices are also very reasonable. This would be 5 stars but a woman that worked there made an unnecessary comment about the cleanliness of my car that irritated me a bit. As a research scientist that regularly transports animals I know my car can get really untidy at times. I would have taken the time to clean it, but since I had surgery less than a week ago I figured I would let it go for a bit longer.

Ma
Review №34

I saw the reviews so I used this place for a pre buy used car inspection. They were thorough! They found multiple things from the sunroof, to previous front end damage, to rotor issues, and the alignment was off. I was thrilled that they caught these items for me, as they would have cost me big $. Thanks Automotive Specialist. My kids are students in Columbia, and this will be the go to auto shop for them.

Da
Review №35

Excellent service from good, honest and knowledgeable staff, Doug and his team has been great to work with. I will continue to reccomend this shop to my family and friends as I will continue to bring my vehicles to this shop for repairs.

Jo
Review №36

After multiple experiences, I can say the price is fair and the work gets the job done right. I have also found Automotive Specialist to be honest. If they find another issue, they tell you if it needs to be fixed ASAP or can wait. Just really can’t say enough good about them!!

An
Review №37

Ive been taking my cars here for five years, and wouldnt consider going anywhere else in town. Their prices are great, everyone is friendly and we have found them to be honest and trustworthy when it comes to the work that needs to be done on our vehicles.The first time I came in it was for work another shop told me was needed. Automotive Specialist could easily have done the job and charged us for it, but they took a look and said there was a cheaper and simpler fix, and they were right. More than once they have gone out of their way to get a job done quickly when we needed it. These guys are the best.

Ni
Review №38

They replaced my 1999 ford rangers head gasket and spark plugs for $1500. The truck has 260k miles and was a hard choice to make, but it worked out because it drives like new again. Thanks auto specialists :)

Je
Review №39

Did great work, timely fashion, respectful, reasonably priced.

Fi
Review №40

They do a great job at a reasonable price. I take my vehicle here all the time to be serviced. They will even go over options with you. I trust them and highly recommend them.

El
Review №41

Best shop in town. They are NOT the cheapest but Brice and his team are fantastic. They only do quality work and I trust my classic truck to them.

Ki
Review №42

Got an alignment for a Subaru. They were quick and courteous.

Br
Review №43

These guys were great. They gave me a honest estimate (I checked a lot of other places), and they finished the repairs quickly for less than the estimate. I would highly recommend them if you need work done on your vehicle.

So
Review №44

After having a bad experience at a different auto shop, these guys were really nice and patient with me. They let me know exactly what needed to be repaired on my car, and were eager to help. Their service and prices were great! I will be going back here if my car ever needs to be worked on again.

Sh
Review №45

Nice and friendly, work with me about my car Thank-you

Mi
Review №46

Honest and fast. Love these guys.

Ke
Review №47

Our favorite auto shop in town. Fair and good guys

Br
Review №48

Labor tends to be on the higher end, national average is $80-$100 for non-dealer shops. Automotive Specialists is at $102.00. The staff there is friendly. The work quality seems to be good, and the staff is knowledgeable, I had a retired mechanic review my bill after my initial sticker shock, the estimate was $720, it ended up being a little over $900. Parts were also a little more than I expected. According to the retired mechanic, dealerships usually have approximately 50% markup, and private shops are usually around 30%, my bill was between 33-35%. I would say other than the stickershock, I was overall fairly satisfied with the shop.

Wa
Review №49

Awesome experience, very helpful. Love our new leather seats.

Se
Review №50

The best Ive ever felt leaving an auto shop. Their quote was lower than the other places I went, the final charge was exactly what was quoted, and the problem is fixed! Couldnt be happier.

Sc
Review №51

Automotive Specialist has some of the most professional staff around and will get things done for a decent price. Ive taken 4 different cars here over the last few years and have had a good experience each time.

Pa
Review №52

Fair prices and they wont try to upsell you

Da
Review №53

Had a locked up u-joint on my driveshaft while on a roadtrip. They couldnt get a replacement part anywhere in town, but they managed to get it freed up enough to get me home and charged me a very low price to do so. Would highly recommend.

Mi
Review №54

Ive searched for 20 years for a place like this. These guys are good

Se
Review №55

Great place for auto work in Columbia, MO.These guys always fixed my car for a fair price.One time, had an oil leak. They stopped the oil leak. The leak came back a week later. I called back. Then, they offered to fix the leak again at no labor cost.

Sc
Review №56

I am thankful to have found this mechanic. Automotive Specialist does solid, honest work at affordable prices.

Li
Review №57

Been using automobile specialist since 1995. They do all kinds of mechanical work, change oil etc. Family owned business.

Er
Review №58

Good and honest service for a fair price. I take both of my vehicles here for all of their maintenance and repair needs.

Wa
Review №59

One of the few shops that are fair on price, that stand behind their work, and won’t sell services that aren’t needed. Thank you!

ba
Review №60

Top-notch repairs and great service ! A more honest shop I have never found. I will not take my cars any where else.

Bi
Review №61

The staff here is great!

Jl
Review №62

Honest and friendly people work there.

Ch
Review №63

Thank you guys. I will be taking my car here to get it fixed from now on.

am
Review №64

Awesome job detailing my vehicle

Je
Review №65

Great Service! Friendly staff and ownership!

Ke
Review №66

These guys are awesome to work with!

Br
Review №67

Excellent and honest service.

Je
Review №68

I took my car in for an oil change and the staff were very friendly. They also changed a brake light that they noticed was out and aired up 3 of my tires to get the warning light to go off. Thanks!

Ci
Review №69

They care.

J.
Review №70

Very kind~

Li
Review №71

Excellent as always

Information
4 Photos
71 Comments
4.9 Rating
  • Address:1201 Old 63 N, Columbia, MO 65201, United States
  • Site:http://automotivespecialistmo.com/
  • Phone:+1 573-449-2537
Categories
  • Auto repair shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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