This UPS store has very helpful staff and quick service. I definitely recommend and I will be doing business here often. Thank you.

FIX YOUR AUTOMATED SYSTEM! It was designed to waste everyones time and cant connect me with someone at the shop. Someone has to be held accountable for a rush-delivery that didnt make it in time!

Quick ,friendly and patient good customer service I’d recommend them to my friends.I was recommended by Tracie Paulson Preciado she’s been with them a long time.thanks Tracie 👍

The staff here are always so helpful and friendly. I come to this UPS location often to make Amazon returns and it takes me less than one minute to get it taken care of. I also needed help mailing a package and the manager Britany A. helped me and made the process very easy. I highly recommend coming here.

This store always has wonderful service. I bring my Amazon returns here and its always quick and easy service. I had Brittany notarize some documents today and she gave friendly and professional service.

They charge a 3.99$ fee to email documents to the printer. Total rip off.

Really truly appreciate Brittany helping my mom with her notary and also explaining the shipping to my mom as well and also how she helped us make sure my mom was sending the right documents . Brittany is truly a gem .

These guys very professional and helpful. Today I dropped my package. Thanks for your services.

Customer service is awesome and the ladies are so patient with me. Quick service.

They have it all but pricing is expensive, in my opinion. I went to get some some files printed out via email. While the printing is very cheap, I got charged $3.99 just for emailing them those files.👁👁 I have no other complaints as it offers almost everything I need.

Be careful I have multiple stolen packages when I drop off at this location be careful cause even when you have the drop off receipts the will claim lost and compensate you with the minimum coverage the only thing makes it sure stolen is the all the tracking numbers never left the store

Britt and Jenn have the best customer service skills. They went over and beyond my expectations. Ill drive from riverside to drop off my packages here

Friendly and great customer service, will continue to use this location

Don’t want to come here again they lost my to mails i send from this location and after nobody answer my questions they said they can’t do anything all stupid people work here

I’ve had a box here for over 6 years and they are always fast, professional, and nice.

OKAY, 4 MONTHS AGO I HAD PROBLEMS AT THIS PLACE BUT NOW ITS BETTER. THERE FRIENDLY AND VERY HELPFUL NOW. A YOUNG WOMAN NAMED SANDRA HELPED ME OUT IN A MAJOR WAY. SHE REALLY WENT OUT HER WAY TO HELP ME WITH WHAT I NEEDED AND SHE SUCCEEDED. THANK YOU SANDRA

Actually, I wish I could give them a minus five!I needed do get a package to my son, who was traveling. I told the clerk it had to be there by Saturday and I was charged $60 FOR a small envelope size, and assured it would be there by Saturday. Well it didnt make it, its in Florida. I was told by manager and Erica, it made it to the distribution center , and thats as far as they guaranteed it. First, I was told they would refund my full amount, then it went to half, then it went to too bad, it got to the distribution center in another city, but hey, it was in the right state, Florida. If your items matter to you, go to another mail service!

It now a ups storeThey Friendly helpful and it looks really nice in there now

Erika is amazing.. super sweet and will contact you if you are expecting a package or letter.

Their webpage shows them open on Saturdays until 2pm. So I drive to the location at noon on Saturday & the door sign shows the business closed on Saturday & Sunday. Waste of my time. Bad business practice. They lost a potential customer now. Id drive out of my way rather than give them my business now.

Call three times nobody answers I finally called the fourth time get an answer a lady answered the phone very rude disrespectful lady saying shes on her break and for me to call back in 45 minutes and shes the only person that works at the store and she has to check the packages lies and on my notice from UPS it says my package will be at this location by 1 p.m. its going on 4pm so now I have to drive all the way there to get my package and hope that is there because the customer service lady was too lazy to get up and see if my package was there. I really wish UPS will make a second attempt to come to your door instead of taking your package there immediately their horrible customer service get it together!!!

I like this ups store friendly staff very helpful

5Its the best customer service ive had ever

Just called to info on a package I was waiting to be delivered. I was referred to the hub station but the person who answered the phone was extremely rude. It is very easy to be courteous to someone when you answer the phone, I dont understand why you wouldnt want to provide excellent customer service? I wont be going to this location.. .EVER!

Worst service ever!!! 2 employees on duty, only one working. You have to fill out extra paperwork at this location. Its not like other UPS stores. Big line of people. Horrible. Go elsewhere!

I had a stack of letters to mail and asked if their prices were the same as post office and was told yes. Later I found out that I was charged $.80 per stamp when stamps are $.55. Also they were late opening the store.

Went in today to do a dropoff and get 1 shipping label. Went something like this:waited in linewaited moreoh man the poor guy in front of me just needed a stamp is all... poor suckerwow this service is horrible is there really only 1 person working right now?did she really just disappear in the back?man all i need is one label but my lunch break is only an hour long.ran out of time, had to leave.oh hey and I just now realized i walked out with one of their envelopes by accident, but I dont have enough life left to go back and return it so Ill just leave you this valuable review and we can call it even.

Nice Lady ...And there is a line at any ups store you go too.

Rude lady..I called to see if my package was delivered she wouldnt even look..Then I said I have a tracking number and someone signed for it..then she put me on hold for 5 mins.. She came back and said oh ya i have it it will be $5. I told her i just had something else delv there I didnt get charged..New rules and it will be $5 anything else..rude rude

Little Asian lady needs to learn people skills. Shes rude and very unhelpful! Completely ignored my request for service!! Terrible place

The ladies in here are always helpful and knowledgeable about your packaging needs.

Incompetent, unwelcoming, and unpleasant is the best I can describe this UPS store. This is the third time I have had a negative experience with them. I refuse to do business with un-business-like employees/owners.

Its fast n easy n do close by

Not open 1pm on a Wednesday. Unable to accept ups packages

The staff are very friendly and I had a good experience faxing items.

This place is terrible, they charge you a dollar to tape the box. Then they charge 50 cents to use your CREDIT CARD, which they cant do, you can charge for debit, not credit! And shes not a REAL UPS STORE, so you have to depend on her to give it to the driver to scan it. Dont go here please.

Dropped off some packages for shipping

There was no delay for the few times Ive been there. Its ok

I went in to do a drop off. I came 15 minutes after closing and found them still there. The workers saw me at the window and didnt let me in, even after I showed them the purchased label.

Horrible services they lost every single package I sent

Got to get my mail

Fxdrft

Great service

Thanx that was easy to find

Nice area

They always open late and never constant

So rude!

That asian lady is so rude get her out of there!!!!!!!!!!!!

They have the best customer service, The girls are super friendly and very helpful I’ve been going here from now Jen and Brittany are great supervisor ally Stephanie and Richard always get me in and out quickly with my packages thank you all for all your hard work !!

This UPS store is Awesome! They have Great customer service!!!! Shot outs to Jen and Britt, they are Star Reps⭐

Excellent