I really love the people at Luisa. They have a super knowledgeable staff and they always greet me with a smile. They have a lovely selection of engagement rings too. My fiancé and I were able to custom select the stone and band for mine, it’s just what I hoped for. If you’re looking for rings and other fine jewelry make sure you stop in and chat with the team at Luisa Graff!!

If you are investing in quality jewelry, trust L.G. to offer you a beautiful selection. The staff educates you and shows you examples of all levels of gems. They do not rush you in your selection of which gem suits you the best. Our gem advocate (Amy S.) helped with each step of the design. She was amazing. I certainly appreciated her patience. They take the time to understand what your expectations are for the end results. After getting to know me a little better, Amy S. was able to suggest a design for my ring and band that took my breath away.Thank you Luisa Graff for putting together a staff who not only offer superior quality of customer assistance but also demonstrates a cohesive team environment from the very top down.

Gloria is wonderful to work with. Very personable, knowledgeable and gives great service. I never feel rushed to make a decision. I recommend Luisa Graff Jewelers for their quality and workmanship too.Laura Colon

After interviewing three prominent jewelers, I chose to take estate pieces to Luisa Graff Jewelers. Janette worked with me to remake two rings which were restored to perfect condition. One was over 75 years old. Heirloom pieces. Stunning. She also took gold cuff links and under her leadership turned them into lever back earrings. Finally, Janette’s expertise, creativity, and innovative approach resulted in two custom “sister” gold thumb rings that were inspired by my mother’s emeralds and diamonds. If you need a solid professional, drama free experience, make an appointment with Janette.

I began going to Luisa Graff Jewelers around 2007 or so. Since then I have moved all over, currently settling in northern Colorado. But I still buy all my jewelry from Luisa Graff--not only so my jewelry can all be maintained together, but also because the difference in quality is remarkable (both the quality of jewelry and customer service).Ever since April of 2020, we have been working with Amy S.--mostly via phone and text. She is so amazingly attentive, competent, and professional. Together, we have built a necklace and four custom rings. Recently, when we stopped into a local jeweler to check finger sizing, the difference in professionalism was shocking. As long as Amy and Luisa Graff Jewelers will work with us in this way (largely remotely), we will be lifelong customers. My fiancé and I love working with Amy S., and when we get to see each other in person, it is like getting together with an old friend. We just love it. Thank you, Amy and LGJ for everything!

Luisa Graff Jewelers is the only place I will go for all my jewelry needs. My husband had bought me some jewelry from another location before coming here 10 years ago to by my ring and let me just say the experience I had at the other location doesnt even come close to the service I receive from Luisa Graff. I have recently been in several times over the last 3 months, one being buying a 10 year anniversary ring and the other times have been to resize and fix jewelry I already had. I mostly work with Leslie (spelling I hope is correct) and she was so wonderful in helping me find my 10 year anniversary ring. She let me take my time and she didnt care how many rings I wanted to look at before I decided on one. She never pushed me to just get one and leave, she really took the time with me and made me feel so welcome. Every time I have come in everyone is so friendly and very helpful. I have also worked with Sam for some repairs and she was so helpful and she was willing to check on some pieces to see if they could be fixed before doing anything. I also worked with a couple others that I cant remember their names, but they have also treated me wonderfully and really helped me in all my other repairs. They clean my jewelry when ever I come in and if I purchase anything new they always make sure I get the emails for the warranties on my jewelry so that way I have everything I need before I leave. I even have brought in an estate piece that I never trusted any other place with and every one here is so caring and gentle with it that I now only trust Luisa Graff with all my jewelry needs. I highly recommend this place to everyone.

Luisa Graff Jewelers is the best jeweler in town. I enjoy browsing their estate selection often, because there’s always something unique that calls my name. The atmosphere is pleasant, and the staff, especially April, is friendly and helpful. Don’t forget to make a wishlist while you’re there for all the gift givers in your life!

In short - Highly recommend this place for all engagement/wedding ring needs. Great people, great selection, hassle free, amazing service, and an overall great experience!This is the best jeweler I have ever been too! Before finding Luisa Graff, I went to several other jewelers to start getting ideas for an engagement ring. No other place I went was as friendly, welcoming, or personable as Luisa Graff. As soon as I entered the building, I was kindly greeted by Gloria. She did a fantastic job helping me find an amazing ring and diamond. The selection was huge and Gloria made every effort to help me find the the specifics I had in mind. I did not feel pushed to buy at any point and I felt that no details or information were left out. The atmosphere was very relaxing and I felt that I had plenty of time and space to really pick the ring and diamond I thought was right. I spent several days over a few weeks picking out the ring and diamond. The entire process from start to finish was top notch. If you like quality, friendly, and small business, then this is most definitely your place to go!

Carolyn helped us with the best ideas for options to make the perfect anniversary ring for my husband. She clearly heard what he liked and worked those preferences into our purchase. Then we found a lovely birthday gift for our daughter. Luisa Graff Jewelers service does not disappoint.

This was my first experience with Luisa Graff Jewelers. They were exceptional! The customer service is outstanding! The employee who helped me, Sam, was friendly and very knowledgeable. She knew her stuff and listened to what I wanted and did not try and “upsell” me. No high pressure here! Sam even remembered my name when I came in for the second time to ask more questions. Additionally, the other employees are friendly. You will be taken care of at Luisa Graff Jewelers!

Rain has great customer service skills. She is knowledgable of all aspects of the jewelry purchase and repair services. We were also impressed that Rain remembered that she had helped us in the past. We recognized her and another associate but would never have thought that she would remember us with all the customers she must meet on over time.Great experience every time we shop here. Thanks so much.

I cannot rave enough about Louisa Graff Jewelers. From the second my husband and I walked in we were treated with nothing but the highest level of customer service. We had the pleasure of working with Leslie who was friendly and very knowledgeable. I wasn’t sure exactly what I wanted and she was able to guide me to the perfect rings without an ounce of pressure. We also worked with Sam who went above and beyond to make sure we were happy and taken care. We have been to a few other jewelry stores before and none of them compare to our outstanding experience at Louisa Graff. I cannot wait to come back for future purposes!

My husband and I got married at the courthouse and have been planning our Wedding since then. I was going to order some rings online somewhere because there was a good deal. We didn’t know his ring size and we were trying to figure it out and finally decided to just go get sized.We came in just to get my husband’s ring size and left with two wedding rings. Very helpful lady named Gloria showed us rings in our price range and helped us find the right sizes. They had some very affordable rings! I was expecting all of them to be $1,000 plus.We looked pretty scrubby because we just got off work but she treated us very nicely. Sometimes people ignore us in nice shops like that because we’re young and don’t look rich! So I appreciated how we were treated there.

Luisa Graff has always been exceptional when it comes to quality jewelry. From Day 1, everybody there is knowledgeable and works to get precisely what you desire. April has especially gone above and beyond for what I wanted. Great local Jewelers!

Gloria is so good at her job! She is very kind, knowledgeable, and patient. She made my buying experience at Luisa Graff such a pleasant and positive one. I just can’t recommend her highly enough! I also appreciate Andrew and his kindness!

Luisa Graff jewelers is Spectacular..the atmosphere is awesome and the jewelry specialists are outstanding! Carolyn was so professional..helpful and so knowledgeable regarding the stones..She was so patient with me because I could not make up my mind and when I did..I changed it again..The whole experience was awesome..i even spoke with Andrew and he is just as nice as he is on TV..Everyone there was so nice! Great job Luisa and Andrew! You have built a wonderful happy experience for Colorado Springs..

Carolyn went above and beyond helping me to find the perfect ring setting to repurpose my diamond earring into a nice ring. She gave me multiple options and kep the costs low. Very experienced! Thanks

From the moment we first drove past the Luisa Graff Jewelers building, I wanted to go in. When we finally did… it was absolutely worth it! So many beautiful pieces. The people were friendly and knowledgeable. Answering any questions we had. Carolyn was amazing in helping us find our perfect engagement & wedding rings, as well as create our wish lists for future gifts! We have found our jewelers in Colorado!

I was warmly greeted when I entered hallway and store. Amy was wonderful. She helped me find the perfect setting for my diamond. I can hardly wait to see finished 💍Thank you Amy .Pam Ryerson

I had a fabulous experience here. Staff was so accommodating and knowledgeable. Gloria, my jeweler, was phenominal. She worked within my budget and had great options to suggest. She spent her time with us and answered all our questions. She gave us discounts and was extremely patient. She even offered fresh cookies and made us feel very special. I would highly recommend this place (and Gloria) to anyone. Thanks for a great experience.

Leslie was very helpful and very intuitive to what I wanted. They were very secure with a ring we had taken in and they left me feeling assured and safe with decision I had made. I look forward to continuing all of our care through them. They have in house jewelers too.

My husband came in for a Christmas present for me maybe 2018 or 2019 I can’t remember and we were caring for his mom. He want to give me a beautiful present for all I do and it was . However after the purchase his mom got sick and weren’t able to make it back to Luisa Graff to get our knee back or buys back . When we call the said that they would buy back a almost 7,000 dollar piece for scrap gold price. I was like what I couldn’t even believe what I heard . Be carful when you buy there no exceptions are excepted there .

Carolyn was so attentive and helpful with my wedding ring. I brought it in for annual cleaning and she caught that 1 of the prongs was worn exposing the edge of the diamond. When I came to pick up my ring, she noted my other band could use some polishing and took it away to make it look beautiful again!! I really appreciated all this TLC for my jewelry and myself. Our story with Luisa Graff is 12 year strong and this is why we will keep coming back!!

Thank you April for taking such good care of us! When my wife got her rings the first time and they didnt fit well she was upset and sad but April handled the situation like a pro and helped us out wonderfully. Thank you very much! Luisa Graff Jewelers did beautiful work on the rings as well!

I had the best experience with Janette, she helped me get exactly what I wanted to repair my wedding band and replace the center stone.She listened to my vague description of what I was looking for and gave me multiple options to work with.I am exceedingly happy with the stone and the work done to my band! 🥰Thank you to all who worked on my ring, Janette, Sam & Sarah. I will definitely recommend you to everyone and will be back again!🥰💜🥰💜

Best Jeweler in town! Professional, Friendly, and Fun!! ❤

I can’t say enough about this Jeweler. The sales people are friendly and not pushy they really care about helping you find that perfect piece of jewelry but what really impresses me is how knowledgeable they all are. The prices are very reasonable. Fantastic customer service. There’s lots to see so you’ll want to clear your schedule. If they don’t have it they can design it. Thanks to Katie you have a customer for life. See you around Christmas 😀 or sooner

Carolyn was the best! She really worked with me on my budget and getting me a good deal. I will for sure be coming back for all my jewelry needs.

April was great to work with, helpful without being pushy. I was able to find a present for my wife that she absolutely loved.

Amy was awesome! I wanted a custom look and she went above and beyond to make sure we found something I loved. Highly recommend!

Great customer service and atmosphere as soon as you walk in the doors. I cant thank Carolyn and the rest of the staff enough for helping find an engagement ring that my fiance loves. Would recommend this place to anyone for their jewelry needs.

Outstanding service. Very personable, knowledgeable, professional, and friendly. Found just what we wanted. Now our go to for any jewelry shopping needs. Highly recommend Luisa Graff Jewelers!

Amazing service and attention to detail. Go see Gloria.

I purchased an adjustable length chain for a necklace I wear daily. Gloria took the time to go in the back and find the perfect option for me. I returned with several rings that needed to be sized and have stones tightened. All the work was done beautifully. I will use their services in the future.

It was such a pleasure to be greeted and waited on by Gloria. Great experience! Thanks!

I always have a great experience here. Recently they helped me with ring that was stuck on my finger...Anna was very sweet and helpful when I called and April took great care of me when I came in! Best jeweler in town!!

I have been shopping here for years. My wife just loves their jewelry. Carolyn and the other associates are very helpful in helping me select the right piece whether it is Christmas, Valentines, birthday, or anniversary, and they even keep a wish-list file for me for next time. Today I took advantage of their annual estate sale and bought a watch my wife has been wanting for some time at a very good price. Returns and exchanges are easy to do on those occassions when my tastes dont quite align with hers. This is now the only jewelry store I shop at. Excellent products and service.

Outstanding job fixing my diamond ring; if I need anything old or new I will come see you.

I have been going to Luisa Graff Jewelers for a few years now. Mostly to get jewelry appraisals and maintenance on my existing jewelry. However, today was special. My boyfriend of 12 years and I finally decided to get married. Were both retired and didnt want any fanfare. We decided to go with your basic wedding bands. Our sales representative, April was excellent! Even though we werent looking for an expensive diamond ring, April was helpful, gracious and stayed in the direction we wanted to go. Thank you, April! We will be back!

The staff is incredibly friendly and helpful. I have enjoyed my experience and highly recommend them to anyone looking for a jeweler! Hands down, the best in Colorado Springs!

April was amazing! Such a great staff! I have now made a few purchases here and they always take care of me. April was patient and did a great job helping me find the perfect ring. Thanks!!

We had heard a lot of good things about Luisa Graff, so when it became time to give my wedding set a little TLC, we went in and talked with the nice folks there. Gloria assisted us and was very pleasant, helpful, and knowledgeable. As it turned out, we not only got my wedding set repaired, we upgraded my center diamond too! Gloria spent loads of time with us, helping us to pick out just the diamond we wanted. They then got everything fixed up and ready in time for my birthday - a couple of days earlier than estimated! While the prices were a bit higher than buying a diamond on the internet or at a discount place, the level of service and the overall experience were worth the extra few hundred dollars. Plus, we got to pick out the diamond right there instead of going by photos. We likened it to enjoying a great dinner at an upscale restaurant. You get what you pay for, and we wanted quality. We are very glad we gave them a chance!

Gloria was amazing!!!!! My daughter and I weren’t sure what we wanted but Gloria guided us through the store explaining the jewelry. Rather than be intimated, we were immediately being educated and having fun! Very welcoming!!! Will definitely be back!! Thank you for a very pleasurable shopping experience!

The customer service was 100+. We told Caroline our budget and she was gracious about it. When I looked at a ring and said I know that isnt in my budget she said It dsnt hurt to try it and not wonder but smart to stay with your budget.She was patient, friendly and knowledgeable.The estate sale is so awesome.The price was so incredible.Thank you Caroline.

Carolyn was spectacular! She made sure I was on the same page all the time which boosted my confidence when buying a brand new engagement ring. Not only was she patient and professional but she was also very kind just like the rest of the Luisa Graff staff. I would highly recommend them to anyone as this was an excellent customer experience!

Picking an engagement ring with my partner was a big step. Shit’s expensive. I was scared. Amy helped us navigate this industry that I was (and still am) completely unfamiliar with. She gave me clarity (pun intended lol), courage, and joy to choose a ring that felt perfect for me. I had a wonderful experience picking my ring, WHICH IS GORGEOUS!! This is an experience that I hope I’ll only get once. I’m glad I did it at Luisa Graff.

They were helpful and kind. Had much better luck with these folks than other local jewelers around town. Honest and they break it down for you, I had a ring that I needed repaired and they gave me tons of options. They aren’t cheap but who really wants cheap when it comes to your jewelry? Bought another ring while I was in as well. Will recommend!

From repair to new mens ring the service was friendly and pleasant. Amy was especially helpful completing our 18 month search for a new mens diamond wedding band. Glad to see the store stock on mens diamond ring styles improved.Steve and Alice Turley

Wonderful service. My fiance and I found our wedding rings today assisted by two lovely and kind ladies. We felt warm and welcomed, and felt like our opinions were seen and respected. Great experience all around.

Caroline was absolutely wonderful, and what a beautiful selection! Love this jewelry store! 5 Stars!!

Luisa Graff is an amazing store with great associates. We were made to feel right at home while we looked at various rings. We found what we wanted and never felt pressured or forced into buying something we didnt want or absolutely love. We would recommend this jewelry store to any and all who are looking for high quality jewelry in a no pressure environment. Carolyn was great to work with and very personable.

April was an extremely helpful and professional representative. She took extensive time presenting various options for my jewelry design. April provided detail and patience with a joyful attitude. I look forward to working with April again!

My favorite jeweler! The pieces are very well designed, crafted and beautiful—on par with some jewelry stores in Santa Barbara and Newport Beach where I have purchased other pieces. I chose an engagement setting from Luisa’s as I already had my center stone, an heirloom from my mom. Much care was taken by the staff to find me just the right ring I would love forever. And I get so many compliments on my stunning ring. A huge shoutout to Colton Barton for fixing another ring which had lost two stones. I feel I get great work done at Luisa’s for a fair price. The entire experience from first stepping in the front door is elegant, comfortable and fun. You feel pampered with drinks, cookies and nice people. (And of course diamonds!)

Ask for Rain when you come in! Great experience and they made the whole process easy and fun! Would definitely recommend!

Gloria Made the experience easy and a pleasure, she was attentive to what I was looking for and didnt try to push me out of my budget, I will 100% return for wedding bands and any further jewelry, what a great experience

This is to inform management that the ladies who took care of me who are Rain and April were extremely courteous , professional and retain an awesome personality . They are truly an asset to your company thank you.

I absolutely love going to Luisa Graff Jewelers!The customer service and knowledge is in a class of its own!Carolyn went above and beyond to ascertain what I was looking for, even invited me to a Gem show hosted by none other than Andrew Graff after hearing about my aspirations to become a gemologist!Andrew, has a plethora of knowledge and insight! It was an honor discussing gems as well as the industry with him, I will forever think of Luisa Graff Jewelers for any and all of my jewellery needs!

Knowledge staff was very helped in getting perfect setting for my grandmother’s diamonds so I can continue to wear for many years into the future!

Amy did a great job. Were very pleased with how our necklace turned out!

Amy was amazing to work with. I came in for an engagement ring not at all certain about what I wanted for my soon to be fiance. She showed me lots of rings, was tailoring them to anything I was saying I liked or didnt like, amd then walked me thru all the different diamond options, what to look for, and answered all my questions. Amy wasnt pushy either which I had experienced at other stores, she let me take the time I needed to evaluate my options to confidently make a decision on a ring amd surprise my girlfriend. I would highly recommend amy to anyone searching for a ring.

The best experience I ever had buying a ring. The ring designs are amazing, so many to choose from. The Designer Katie treated us so well. She did not pushed a ring over another. She only wanted us to be happy with our ring. I cannot recommend enough. If you want to have a perfect experience, visit Luisa Graff Jewelers. For parents, they have a cute space for kids. By the way I absolutely love my new ring.

I called in to see if they would do trades or buy watches. As an avid watch collector I have a few watches and wanted to get a chain and see if I could exchange one. So I called and was greeted by Ann who was super helpful on the phone but failed to mention that they only want to buy things with silver, gold, or platinum in it. Felt like a very up tight atmosphere after the time that I drove 20 min to be informed that the individual that was supposed to meet with me wasn’t available when I showed up with my watch. Very unprofessional experience and will not be shopping here ever again.

It’s a great investment. Got a single earring. It looks great! Carolyn is so awesome I mean she did a great job finding me what I need. The staff is friendly and I would recommend that place to everyone.

We had a great associate who helped us find the perfect anniversary band to go with my wedding set and to help coordinate a repair on my engagement ring. Everything turned out stunning!

Gloria was amazing to work with! She is extremely knowledgeable about different looks and styles and made us feel very comfortable. She has added to the excitement of the whole process!

Luisa Graff Jewelers has excellent customer service and knowledgeable staff. Katie was so patient with me and she gave wonderful suggestions to help me get exactly what I wanted. I highly recommend them. They have beautiful jewelry.

April was extremely helpful and knowledgeable about my preferred jewelry plan. She answered all of my questions and even cleaned my wedding set before I left! I couldn’t be happier with my experience.

Soooo, my 1ST time inside Luisa Graff Jewelers (TBH, I always LIKED the cheeky commercials of Mom & son-HA!) became much more than I anticipated...had been strolling over their website for a BIRTHDAY present for someone VERY SPECIAL in my life...called a congenial voice named Cat days ago and had her place two items of interest away for my future examinations! ON my Friday, September 17th, full of errands, I walked in and was met by two exceedingly glowing professionals, Amy (NOT Vicki-inside joke!) and Lilly! The next 45 minutes would become an education of precious jewels VS semi-precious jewels, presentations regarding sliding VS fixed mounts, and ANOTHER pleasurable voyage down the Le Vian Collection (MY fave) AS well as becoming aware of some personal insights into the ECCENTRIC REASONINGS behind why men buy jewelry for women! Amy and Lilly became my guiding, laughing, and supportive consummate professionals to a purchase of something I had not seen online, and a much preferred sapphire necklace for the birthday month of September!!! THANK YOU Luisa Graff Jewelers for being an oasis of jewelry purchasing to a mature kid-at-heart man, still enjoying and feeling the best of what Love is really all about...giving! Bruce D from Chipita Park, Colorful Colorado

The people at Luisa Graff are great. I had a very positive experience there, it was my first time buying from them. I will definitely go back.

Our experience at Luisa graff jewelers was outstanding we were completely satisfied with customer service along with the clearance prices would recommend to family and friends

Amy was very patient and showed us all the selections they had. It was a very enjoyable experience

Worked with Gloria at Luisa Graff Jewelers to find the perfect engagement ring for my fiancé. She was attentive, listening to what we liked for the design while also helping us to keep it within our budget - which no other jeweler we tried even wanted to do! We were referred to her shop by a close friend who got his fiancé’s ring there as well, and we were absolutely not disappointed. We highly recommend anyone who is looking for the right ring to stop in and take a look here, they just might have the perfect thing for you too.

Amazing Experience at Luisa Graff! After purchasing jewelry from other jewelers over the years, I can honestly say I no longer have to look elsewhere. Luisa Graff Jewelers has earned my business for many years to come! I had the pleasure of working with Andrew Graff and Rain. Their knowledge, customer service and time spent to go above and beyond was very much appreciated by myself and my fiancee. When I wasnt sure exactly what I was looking for they presented me with everything they had on the floor then ordered in additional diamonds and created a ring that I definitely wouldnt have been able to purchase elsewhere. Andrew and Rain were not only creative but they were very patient as I was taking my time deciding on the perfect ring. Thank you again to you both!

Every time I have gone into Luisa Graffiti I have had very friendly and super helpful staff. They make suggestions and try to get you just what you want. They offer to clean your good jewelry and will check the status of your items for broken prongs or loose stones.

Wonderful experience. Did not feel rushed and Katie took me through ALL options. I spent a couple hours there and every second was worth it. The rings (and earrings) I purchased are stunning and brilliant. I would definitely recommend this jeweler to anyone. I will be going back here for any future purchases.

Very personable and knowledgeable. So glad we chose to go there!

Horrible service! In store 2 hours. Item had to be ordered and question on inscription. Carolyn Shada told me she would call me back in 1 or 2 days. 2 weeks later no call. I called back and told store manager would call me back. 3 days later, no call. I called back, was told Mr. Graff was sick then told he was too busy to speak with me and I would have to talk With someone else.Sales manager Rain spoke to me. First thing out of her mouth was excuses for the employee. Covid, theyve been busy, problems with merchant. No offer of resolution made. Go somewhere else! I did and got much better price and service. They only care about your dollar! Bad experience!

Amazing customer service. Staff was friendly and knowledgeable. Katie made finding the perfect gift so easy.

Excellent! Their selection is amazing! And if you want something specific, they will do what they can to order it for you. I love all the options for colored stones and unique engagement rings. And cookies! Great place, we will use them for all our jewelry needs

Absolutely helpful, great customer service and clear explanations about available options without any pressure. Overall a good positive experience.

5 Start Treatment at Luisa Graff!! It was an amazing experience, and Sam took great care of us. We were warmly welcomed, all of our questions were answered, and she went above and beyond to provide for our needs. Our expectations were exceeded by far!! We are very happy with our purchase and grateful to Sam, Andrew, and all the Luisa Graff staff for all the help. I would recommend this jewelry store to everyone.

We had a really great experience accompanying our son to shop for and purchase an engagement ring at Luisa Graff Jewelers. Amy Skog was our sales person and she was very knowledgeable and extremely patient with us as we looked at all the rings in the store. We absolutely appreciate her expertise and charismatic personality. She made our experience so enjoyable.

Luisa Graff is the only Jeweler in Colorado Springs that I trust with my jewelry. They were able to fix damage caused by a different (main stream) Jeweler several years ago. So I brought two precious rings to them to be resized and just received them back. They fit perfectly and are clean, shiny and freshly polished. I would recommend them to everyone that wants the best care of existing sentimental pieces of jewelry or new high quality jewelry. Thank you Luisa Graff Jewelers!

AMAZING SERVICE!!!!!It was our 1st time in this beautiful store shopping for a diamond band for our daughter for graduation. We worked with Katie and Andrew and they were both just AWESOME! We bought a beautiful loose diamond and had it set into a jaw dropping ring! We are so extremely pleased with our service and our purchases they are soooo beyond beautiful!! Our daughter loves her new ring. We will definitely shop for any future jewelry purchases at Luisa and we highly recommend you stop in and see the amazing jewelry selection and wonderful staff they have!! Thank you soo much Katie and Andrew!!! I LOVE MY RING!!

Rain helped us through the entire process and was a dream to work with. Cant thank her enough for making everything work and feel seemless and easy.

I was looking for places to take my Great Grandmothers ring to be repaired and resized. I went to multiple places and got very different estimates and opinions on what work needed to be done. I am SO happy I went to Luisa Graff. Sam was my initial consultant, she was honest, thorough, and I immediately felt like I could trust them with the ring. When I brought my ring in for repairs, Amy got everything set up and helped us find a band for my fiance. She was patient, showed us many options that fit our price range, and we never felt pressured to purchase anything. We have received all of our rings, and the work that was done is flawless. I am EXTREMELY impressed with this establishment and Amy and Sam were phenomenal from start to finish. Sam even sent me photos before a repair was made ensuring I was still okay with the decision. All of the work was done in house, so I never had to worry about my ring getting lost or mishandled. If youre looking for a place for new jewelry, repairs, or anything in between I would highly recommend Luisa Graff and Amy and Sam.

Leslie was very friendly and helpful. Thanks so much!

Sam did an excellent job on helping me pick out a beautiful engagement ring. My fiancé loved it! When it became time to pick out our wedding bands, no other jeweler were even considered. It was Luisa Graff all the way. The staff has gone above and beyond in all of our jewelry needs.

Gloria was so kind and so helpful as I took care of a very emotional task. She helped me with everything I needed plus some. Thank you for being a welcoming, knowledgeable, and trustworthy place for all of our jewelry needs.

We went in as a surprise for our wedding anniversary! We worked with Katie and she was downright amazing! She was patient, knowledgeable, kind and so easy to work with! She made this special experience calm, easy and enjoyable!

My fiancee to be went in to look at engagement rings with her bridal party and was treated amazingly by Gloria. Due to an accident I was not able to attend in person, but Gloria assisted in selecting the ring and diamond that my fiancee will cherish forever!

Very great experience great staff would highly recommend this place to anyone

I cannot say enough good things about Luisa. My now husband and I first bought my peach morganite engagement ring from them back in June 2019 and then picked out the wedding band for it shortly after that. Both bands we picked out were rose gold and it’s absolutely stunning paired with the peach morganite stone. At the time when we bought the wedding band, we were told it would fit flushed up against the ring. It wasn’t until we went back in after getting married to get it soldered together that we found out the band we had purchased was not in fact compatible with the ring and could not be soldered flushed up against the ring like we had envisioned due to the large basket underneath the ring. After expressing this to Gloria who helped us with the soldering process, she promptly apologized for the misinformation we were given back when we purchased the band and offered to have the band completely redone at no extra cost so it would sit flushed up against it. We were pleasantly surprised to hear her say that, as it could’ve cost much more to buy another band that would fit it, something we had not anticipated doing. Needless to say, she pulled all the stops to make my wedding ring look stunning and we’re extremely impressed with her and her manager, Andrew’s careful attention to detail and willingness to go the extra mile with us. If you’re on the hunt for a truly unique ring that will last a lifetime, I highly suggest visiting them first.

Incredibly friendly and helpful. Carolyn assisted me and thoroughly explained everything to me. I will definitely be returning for a future purchase. Thank you Carolyn!

This is the BEST place to shop! Amy spent so much time working with us, she was super friendly and knew her stuff. I learned so much and came home with the most beautiful ring in the world. They work with you AND your budget. FIVE STARS!

Great Experience! Everyone was very nice kind and understanding! My new wife and I are very happy.

Great people! Friendly atmosphere and generous warranties make for the perfect place to shop for engagement rings and other jewelry. I bought my own engagement ring from here!

We are so grateful to Amy Skog for giving us the most wonderful and fun tour of your engagement/wedding rings when we were in your store on Saturday (04/17/2021). We were so impressed by her expertise, knowledge and professionalism. We feel so fortunate to have had her as our guide through this wonderful experience!!

We’ve worked with Amy S. a few times and she is fantastic! She helped to find the perfect engagement ring for me and as well as our wedding bands. Amy always makes us feel special and knows how to take care of us. We are always happy to support Luisa Graff Jewelers and even happier when we get to work with Amy S.

Not exactly happy with my experience so far. Been waiting over a month for my fiancé’s ring, and have had to call to make sure the employees are keeping up with the status of my order. After waiting a month, I called and was told they would check on the order status but that the order was confirmed by their vendor. When I called the following week, they told me the ring had just been shipped by their vendor and should be in by the end of the week. The wedding is in less than a month and I am just hoping it gets here in time at this point.