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IQ Floors
3350 Fillmore Ridge Heights #9006, Colorado Springs, CO 80907, United States
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IQ Floors
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Lo
Review №1

We had wood floors placed in our home and working with IQ Floors was nothing but the best. They are truly on your side to make sure your happy with your choices and with them. We also had a paint spill down an entire flight of stairs and I called IQ to see what they could do. They matched my carpet so well and replaced only the stairs with again customer service that cant be beat anywhere. Truly fantastic people to work with. Reagan and Krista really worked with us to find the best flooring for our needs and within our budget.

Jo
Review №2

THE BEST carpet store in Colorado Springs. Reagan was extremely personable, knowledgeable, friendly and helpful. He helped me find exactly what I was looking for and offered me a great deal. I would highly recommend to anyone.

Ke
Review №3

My new carpets look and feel amazing. Reagan’s crew led by Bob were on time, polite, and efficient. The front office had a scheduling mishap, but Reagan worked with his front office and crew on their day off to fix the schedule. They went the extra mile to fix a mistake that was out of their control. I’m very impressed. Thanks to the whole company!I will work with you again!Ken

Je
Review №4

IQ floors is awesome. We had gotten some luxury vinyl planks from the in our previous house and had been very satisfied. So we made an appointment (Covid days) and went to the showroom. We wanted new carpet, and vinyl for the bathrooms. They patiently showed us all the options and gave us samples. A few of the samples we wanted were out of stock and they ordered them sent to us directly. We finally chose and made the order. The manufacturer was behind and they kept us informed about the shipping dates. Once these were confirmed, we set installation dates. The installers, Mike and Maverick were excellent. We had a new kind of toilet they were able to take off, but were not familiar with the installation, so we got a plumber, and IQ took off the whole toilet replacement charge, so that covered what we paid the plumber. The installation looks great and we are so happy with the products and colors. Wonderful.

De
Review №5

Cannot recommend enough. Walked in with some ideas and Krista steered me right to the perfect fit! Really impressed with the knowledge and ease of setting up my dream floors! Chad, their go-to wood floor guy, was a breeze to work with. He is meticulous and did an outstanding job on the install. Thoroughly intend to head back to them when Im ready to tackle the downstairs! Cant thank you enough and wont hesitate to recommend!

Ci
Review №6

Krista was wonderful to work with on assisting me with my carpet. She nailed it on color choice!! Very happy! Mike and his son installed our carpet and a job well done. Very professional and enjoyed chatting.

Se
Review №7

IQ Floors were great to work with!! Reagan listened to our needs, wants and our concerns. Everyone there was very friendly and professional. The installers were on time and did a great job.

Ti
Review №8

We LOVE our new floors and our entire experience with IQ floors has been wonderful. Bob and Billy were our installers, and they were professional and helpful and far exceeded our expectations. Thanks to everyone at IQ floors for making this such a great experience from start to finish!

Sc
Review №9

We had new luxury vinyl planking installed in December. It completely transformed our room. Nick and his crew were polite, efficient and did the job in less than 3 days. We had an issue with on plank popping up and they came back out and fixed the problem free of charge and in a timely manner considering how busy the company is. The pricing was competitive with other estimates we got and the customer service and experience was great. Definitely recommend them!

Sh
Review №10

Reagan and his team were amazing. Super friendly and professional. We got lucky and got two teams for our carpet installation. Cant say enough good things about them. Highly highly recommend! We tried going with Lowes originally but after seeing the reviews of the company they use, we found IQ based on recommendations from Facebook groups. Dont hesitate to use IQ, you wont regret it.

Cy
Review №11

We have had IQ Floors install carpet & flooring for us twice now. I must say - from beginning to end, they are the best place ever to get carpet & flooring! Very professional! When Reagan came out to measure our home, we were thinking about hard surface flooring instead of carpet because we have 4 dogs - Reagan listened to what I had to say & recommended carpet as a better fit for us! And he is so right! We got a carpet that is similar to stainmaster with a thick pad in a beautiful shade of maple leaf (darker brownish color) & our home looks gorgeous now. Our installation went perfectly too! Bob was punctual (even arrived early!) & professional & they were even done early ! I can’t say enough good things about everyone at IQ Floors! And Krista (not sure about spelling) has been so helpful, knowledgeable & got us a great financing deal for our carpet! I wish I could rate this more than 5 stars! I love IQ Floors! Cyndi Trujillo

Er
Review №12

The staff that I worked with were friendly and prompt to reply. It is evident that they truly care for their clients.

Su
Review №13

I have been using IQ Floors for 19 years. I love that they are a family owned, local business.My company uses them exclusively!

Am
Review №14

I was assigned a near impossible quest by my boss to find someone to install carpet that we already have. Most places shut me down right away, they at least took the time to explain to me why this is a difficult task and why most carpeting companies will not do installation without already having the product. I appreciated the time they took talking with me knowing that I would not be purchasing.

St
Review №15

These guys are awesome! Reagan was professional, quick to get out a quote, and quick to install. I couldnt believe they were able to fit me in within the week. The install was great -- those rooms have never looked better.Not only was this top-notch service, but the price was more than reasonable. Use these guys for your next flooring project. You will not regret it.

Je
Review №16

We had Reagan (owner) at IQ floors give us a carpet quote for 4 different rooms in our home (plus a staircase). He took all of our needs into consideration and helped us work within our budget to get the highest quality carpet we could. The quote was detailed and itemized which made things really simple to understand. The installing team was excellent and efficient. Once the carpet was installed Reagan even gave us a call to make sure we were happy with everything. From start to finish it was a wonderful experience! Dont bother going anywhere else for your flooring needs! IQ will always have our business!

ch
Review №17

Absolutely thrilled with my carpet purchase for my home in Colorado Springs from IQ Floors. It was in stock and I was able to have the carpet installed quickly. Price was less than I imagined. Very happy.

Ca
Review №18

Reagan was amazing at giving us guidance and explaining the best quality carpet for our price range. He was flexible with his schedule and helped us get this project done within our timeframe. Check out IQ Floors, you won’t be disappointed!

Je
Review №19

We’ve just completed our 3rd home improvement project in 6 years with IQ Flooring, adding wood flooring to much of our home. There are a number of reasons why we continue to work with this family owned business even though we travel close to 60 miles to their location.1. Quality products and a knowledgeable team to help guide you through the planning and decision making process.2. Competitive pricing.3. Personal service with prompt response to inquiries and recommendations for quality installers.4. Exceptional customer service with a strong commitment to making sure the customer knows they are valued.We highly recommend IQ Flooring and will continue to use their company for future projects!

Al
Review №20

Reagan, and his team really took care of me. The measurements I gave home seemed questionable. He spoke directly to my carpet installers and ensured I had accurate measurements. I was taken care of throughout the entire process of getting the carpet. Outstanding company!

Mb
Review №21

IQ was amazing from the beginning to the end. Reagan really knows his business and was very helpful . We even had concerns about cleaning and he gave us what we needed. A great family owned business

Da
Review №22

The best experience I have had with purchase, timeliness, quality and install. Reagan and his team are the most professional and fair priced in the industry. They have earned my business from here on out!

Am
Review №23

I am a repeat IQ customer- they did one whole house with carpet and tile and did such a fantastic job I didn’t even consider another option for my new home I just purchased. Once again - far above and beyond expectations with the whole experience. Every part of the process is outstanding! The installers are like nothing I have ever experienced. I love knowing I am supporting a local, family owned business that generously supports this community. It will be a sad day if I ever move out of their service range and have to find another flooring source.

Je
Review №24

Highly recommend!!!! Super friendly. Super helpful!!! Will be my go too for flooring in the future.

Da
Review №25

The folks at IQ Floors get my vote for the best flooring company that I have ever dealt with. I contacted several companies for my flooring project before I called IQ Floors. Two other companies came out and measured our house and they both gave bids for the job. Not only was the bid from IQ floors more complete but it was the cheapest of the three. Everyone that we dealt with from this company was pleasant, friendly, and performed exactly as promised. The customer service from the first phone call to the completion of the job was top notch. We have already contacted IQ Floors for our next project and will continue to recommend their services to all of our friends and family.

He
Review №26

Staff was friendly and incredibly helpful! I was able to get help right away and was directed to carpet that was right type for my job. Highly recommended business. :)

Ja
Review №27

Excellent service at competitive prices. They installed carpet in stairway, hallway and bedroom for a rental property and did a great job. Also picked up a few remnants that worked out very well. Will definitely be returning.

Be
Review №28

Price was great and they have same day pickup of in-stock product. We tried Home Depot first, no bueno. Highly recommend these guys if you’re in need of new flooring.

Ni
Review №29

Always knowledgable and helpful. The staff is kind and good at being suggestions for all projects. I have order vinyl plank flooring and a Schluter shower system. Both products arrived in a good time frame and the sales reps were able to answer all my questions/ concerns. I highly recommend them for your home remodeling products!

Ja
Review №30

Amazing staff lots of options and definitely went with what’s best for me on my rental property!!!! Highly recommend.

Ta
Review №31

We have used IG Floors for our personal residence & for several investment properties. Excellent customer service, great prices & Mark Manor does all of our installs & he is fantastic! We’ll definitely continue to use IQ Floors in the future.

Ky
Review №32

Great service, great quality!!!

Da
Review №33

Reagan came out and did our measurements. He was great to work with, explained the process, and even let the kids help with the laser. Would definitely recommend.

Me
Review №34

I would absolutely recommend IQ Floors to anyone! The staff go above and BEYOND to make you feel welcome and are extremely helpful! I initially went to them after another store recommended them to me and I am so glad I did, because I will probably never go elsewhere for flooring again

Au
Review №35

I have been pleased with IQ flooring since the moment I walked into the showroom. No high-pressure sales, just lots of very helpful information about my product options. The product quality is excellent, and the installers were exceptionally skilled, clean and professional. The price was better than COSTCO for the exact same product. I plan to use IQ flooring for my next project which is to replace the carpet in my entire home. I’m a big fan of Reagan and the gals at IQ.

Se
Review №36

IQ Floors is amazing!!! Great customer service and really affordable prices! Thank you IQ Floors for making our new house feel like home! (:

Al
Review №37

We had IQ Floors install carpet throughout our house and they did an excellent job. The cost of our project came in well within our budget.They worked with us to schedule the install around our time frame. The installers showed up on time, they were very personable and professional. They had 2 days set aside to finish our project and they were done before noon of the second day! Its a pleasure working with a Quality group like IQ Floors. I would certainly recommend them to anyone that needs floor coverings. Thanks so much! Alan

Sh
Review №38

Thank you IQ for working with me during such a trying period of this pandemic and my house being torn apart with sewer issues. Your patience with me and wanting to ease my life was so beyond customer service. We love our floors. They are awesome!! Again thank you. Anyone looking for flooring/carpeting you will not regret working with this company.

Da
Review №39

The entire team was incredibly courteous, efficient, and professional. Every step of this process was so smooth and easy - from a quick reply to my first inquiry to estimate to payment to installation. There was zero clean-up for me when it was done, and everything was moved back where it was when the job was complete. I cant say enough great things. They will do ALL my future flooring!

Br
Review №40

From the time I picked up the phone to the time they completed the job, Jodi showed great communication skills and kept me informed through the entire process. Awesome customer service skills from everyone in the store! I would highly recommend them!

Br
Review №41

Once again we have been reminded why we love Reagan and IQ Floors. His service is unsurpassed with an ability to make it to the job-site, usually within a few hours and often in minutes. Great prices and installers that work just for IQ. No worries about who is installing their product as they are all professional, courteous and His guys. IQ Floors recently went above and beyond to help a friend of ours who was having a shady sales-rep try to fast talk her into making a decision that was not cool or ethical. Reagan to the rescue and now she has new flooring throughout her house, completed perfectly at a much-less and reasonable cost. If you want to work with an owner with a conscience, then Reagan at IQ Floors is your contact.

Ma
Review №42

The staff at IQ is amazing, extremely helpful and courteous. Respected our privacy while making decisions. No pressure, answered all my questions, although I may have procrastinated my decision they were very patient. The installation of our carpet was equally impressive. They stand behind their products and installation. I will defiantly consider IQ Flooring on my next purchase.

Ch
Review №43

We had an amazing experience at IQ floors. Reagan came to our house and measured the area we wanted to re-carpet. He also gave us some helpful hints on some areas in question. They had the carpet selection we were looking for at a competitive price. He also had some remnants available that help with our questionable areas. Their installers (Mike and crew) were on time, courteous, and very professional. They also did a great job of cleaning up and hauling off the old carpet. I would highly recommend using IQ Floors for you next project. Thanks Reagan!

Sa
Review №44

Had a wonderful experience with IQ floors. Super friendly and knowledgable staff. Great communication. The installation team was highly skilled. We got new carpet and new stair runners and our house looks amazing. Our stair runners in particular are just stunning. Thanks IQ floors! We look forward to working with you again!

Co
Review №45

IQ Floors helped me with numerous flooring options. Their staff was responsive and consultative and their products were super affordable.

Ma
Review №46

IQ floors recently replaced the carpet in my entire town home. The entire experience from start to finish was great. Every person I dealt with was extremely knowledgeable and very professional and a pleasure to talk with. The install looks great! I couldn’t be happier and I will recommend them to everyone.

Ma
Review №47

Thank you, IQ Floors!!! We have worked with IQ Floors on multiple occasions, to include having our entire home re-carpeted. Their products are extremely high-quality, and their service is friendly and with a smile. The people we worked at IQ Floors with are committed to excellence in every aspect! We are completely satisfied with our experiences using this highly professional company. There is no doubt that we will continue to work with IQ Floors for any future flooring needs. We highly recommend IQ Floors!!

Ke
Review №48

Thank you, IQ Floors for providing the carpet for our clubhouse! The carpet is very soft and it made our clubhouse awesome. The owner, Reagan immediately found us the perfect carpet and was super nice to us. We gave him our specifications for the carpet and he found the exact carpet we wanted. We wanted a carpet that was soft, plush, and comfortable to walk around on in our socks. Overall, IQ Floors and Reagan treated us very well and was perfect for us. Kids all over Colorado Springs who need carpet for their clubhouse or playhouse should go to IQ Floors for their carpet needs.Liam and Aidan

Pe
Review №49

Reagan and his team at IQ floors have my vote for quality of products offered at fair prices with great installation built right in so you dont have to try to find someone to do the job and wonder if they are going to get it done right. As a long time Realtor here in Colorado Springs, I am always looking for good resources for my clients when they want to do improvement projects. I am sending my clients to them without hesitation.

Ca
Review №50

Recently got new carpet put into our office, and i can say I am extremely happy that we chose IQ floors. The staff was very helpful and efficient. All round excellent service.

Ji
Review №51

The personalized, knowledgeable customer service is the very best, and the quality of product is the highest weve found in all of Colorado Springs...and weve talked to and tried a number of carpet services in the area. With IQ Floors, we get the added bonus of buying locally.

Ge
Review №52

Amazing! Love my new floors!! The whole process was fast and painless. Everyone was eager to help, Happy everytime I called and never once pushy. Exceptional customer service! Bob and Grant (the installers) were the sweetest, understanding and patient guys ever. Having to juggle between a kid, 3 cats and a dog was a breeze and they finished faster than expected. Totally will recommend to everyone needing flooring. Thank you Reagan, Stephanie, Bob and Grant!! Now I need new furniture to match my fabulous floors ❤️

Te
Review №53

I just had IQ Floor carpet my Family room, hallway, bedroom, living roomand three sets of stairs. The install crew was on time.....very polite....veryknowledgeable and extremely efficient. They did this job in just under fivehours. They cleaned as the went and when they were done re-vacuumedeverything. Working with Regan and his staff at IQ was just the way I liketo do business. I got a good carpet at a good price with no hassles and itwas installed the same way. Thanks Regan to you and your staff.If your in need of new flooring I highly recommend you see Regan or hisstaff at IQ Flooring.Sincerely,Ted Young Jr.

Pi
Review №54

I cant say enough about our positive experience with IQ Floors! From my initial phone call to the installation and follow up, everything was smooth sailing! The entire staff is friendly and professional, and they were so accommodating with getting our carpet installed quickly. Thanks so much to the IQ Floors staff for a great experience!!

Ti
Review №55

Reagan and his staff went above and beyond and saved me a lot of trouble by ordering the wrong vinyl flooring online. Reagan did research for me and found out about my mistake and got me the vinyl I needed for my project in Telluride. He helped me load my vehicle and his staff gave me advice on how to complete my project. Highly recommend!

Ca
Review №56

The staff was very helpful and went out of their way to help. The people who put in the floors and carpet were very professional. They maintained a neat workplace and cleaned up after themselves very day. This was a very pleasant experience all around. Thanks!

Am
Review №57

The customer service at IQ floors is absolutely outstanding! I am a real estate agent and recommend IQ Floors to my clients whenever they need flooring work done. Reagan and the whole staff are extremely friendly and super responsive to their customers needs.

To
Review №58

Thank You IQ Floors for a 5 Star Job done professionally and quickly. Love Your TV Commercials, always good to be able to use a Local Family owned business. Your Customer Service was Top Notch, I wouldnt hesitate to refer my friends & family to you.

Li
Review №59

We love our beautiful floors! After working with professionals (we are typically do it your- selfers) on a few other projects and feeling let down... IQ floors’ professionalism stood out far beyond the rest. From Krista who helped us choose flooring, her expertise, her transparent pricing, and her over communication/ availability...then Chad, who installed the floors with clear expertise, artistic vision, promptness, cleanliness, and genuine kindness furthered our appreciation for IQ flooring. We would 100% recommend them!!Update-- We had an unusual problem with the manufacturing of our floors. IQ totally advocated for us and all concerns were rectified in a communicative, timely manner. I truly dont believe many companys would stand by not just their product but more importantly their customer. We are so grateful we could trust them through the whole process--all of their employees have impressed us with their professionalism and most importantly their character.

Ch
Review №60

IQ flooring does a wonderful job! They are very affordable, reliable and professional! We have had them out to our home two times over the past year and have been very happy with the finished product both times!

Jo
Review №61

Stephanie was so knowledgeable and patient with me! She listened to my concerns about pets, children etc. and helped me choose the best product as well as talked me through long term care of it. She helped me narrow down choices of colors and styles. Scheduling was super easy and they even worked around some out of town visitors I had coming to spend the night. Everything was complete with the hard wood floors before they came and carpet went in after they left. The crews were very nice and polite and stopped to ask for my opinion several times throughout the process. Im sure people could find cheaper elsewhere, but I wanted a true upgrade and am glad I spent the time to research what I wanted and didnt scrimp. I love my new floors!!

Ja
Review №62

This was my first time ever choosing and buying carpet. The guys at IQ made it really easy and enjoyable, even fun. I love the funny quotes and photos on the walls at their office/warehouse. While they were professional throughout my experience from scheduling an appointment to the follow-up call after installation, they dont take themselves too seriously. I wouldnt hesitate to choose IQ Floors again.

Re
Review №63

A friend recommended IQ Flooring to me, and we couldn’t be happier!! We did our house in phases and they were so accommodating. The selection and quality of products to choose from was fantastic!! I highly recommend this locally/family owned company for any flooring needs you have!!

Co
Review №64

Love, Love, Love my new carpet that I got from the knowledgeable and friendly staff at IQ floors. I worked with the sweet and helpful Janelle specifically, but interacted with everyone and found them all to be helpful, fun and friendly. I took home at least seven or eight large boards with nice sized samples (twice), which made the process so much easier than prior experiences Ive had working from tiny little sample squares. The large sample boards really helped me define my choices. In my own house with my own lighting I determined which carpet was best and I am thrilled with my choice. The installer, Bob, was fantastic too - by far the best installation of carpet Ive ever experienced. He moved my furniture and put it back in such a way youd never know it had ever moved! And he never complained once (Ive had other installers gripe non-stop about heavy furniture and component beds - but not Bob). Bobs attitude and efficiency were both amazing. I will be returning to IQ Floor for all my future flooring needs and will recommend them to everyone I know!

Sa
Review №65

We had our carpets stretched and they did a great job. Carpets look amazing, the workers arrived on time, were polite and friendly, and they cleaned up after themselves. Highly recommend!

Ri
Review №66

I had received 4 bids for a full house carpet install prior to calling IQ flooring with a range of almost $2500 between the highest and the lowest. i was a bit confused on which was the best deal for the best carpet and the best use of my money. so, i decided to call one more place to get a better idea of the bids. I called Reagan at IQ floors. he explained their unique process of fitting the carpet and then assured me that they would be the lowest price with the best quality. he beat the lowest price by $150+ and was able to install the carpet sooner than any other company I received bids from. the installers were professional and came ready to work. the carpet itself is beautiful. my house now has a new feel with a high quality carpet that looks like it will last for as long as we need it too. amazing job IQ, I will definitely refer you to all my friends and family! thank you , Richard Blum

Je
Review №67

Darn! It only goes up to 5 Stars! I found IQ Floors in 2011 when I ran my remodeling business. The prices, selection and knowledge are amazing but, the real draw is the fantastic staff and owner, Reagan. When theyre not having a blast giving great customer service theyre...wait theyre always having fun and always serving there customers. I am know investing in real estate and always remodeling my units. My most recent experience topped them all! I needed a stick of quarter round to match some flooring, so I went down to my neighborhood flooring peeps and found Reagan (who is always there). Reagan explained that it would cost more to ship the matching piece I needed than the piece itself. He then took my Fiance and I into the warehouse where he shuffled through his inventory of random trim/transitions, found a great match and told me I could have it on the house.Thanks Reagan and staff!

Mo
Review №68

Reagan, the owner, and his team at IQ provided us five star experience. Start to finish they are professional, reliable, transparent, customer service oriented and a great value. We shopped on price, product, timing and service. We received 100%! I will go back for future business and recommend them extensively.

Ly
Review №69

Outstanding customer service and products! Reagan and the good folks at IQ Floors have done two carpet installations in my home -- the full basement and more recently the upstairs level. Both times they helped me find a great carpet that fit my budget. The basement carpet has been in for over 7 years and still looks brand new! The installers are courteous professionals who work quickly to leave behind a flawless job and no mess. I could not be more pleased with IQ Floors!

Ma
Review №70

They judge. If you do not have a 5-star home, dont even bother with them because they wont bother with you.

Ke
Review №71

Awesome service and competitive prices. Helped me solve some problems with my project

Ir
Review №72

Wow! What a great experience I had at IQ Floors in Colorado Springs. My wife and Id been searching for some reasonably priced carpet remnants to use in the basement for quite some time. I searched for local carpet vendors in the Colorado Springs area and stumbled on IQ Floors. I swung by their place off I-25 and Fillmore just to take a look at what they had. Reagan was extremely easy to work with, fair, and professional. I ended up walking out with a 10 x 15 carpet and high-quality padding for $150. When I got the carpet home and showed my wife, she was so impressed she sent me back the next day to go get another one, this time a 10 x 12. Well be looking to finish our basement in 2016 and I will definitely be purchasing my carpet from IQ Foors. Again, the entire staff including the ladies working the front desk and Rich, the warehouse manager, were all exceptionally professional. Highly recommend them. Thanks guys!

Gr
Review №73

Great and quick customer service! They were so wonderful to work with and extremely friendly! Thanks for all of your help!

He
Review №74

Based on a friends recommendation, my husband and I went in to IQ Floors to look at tile options for our kitchen back splash. They have a really beautiful selection. We worked with Krista and immediately found some tile that we loved!! All of the staff are friendly, knowledgeable, fun, and helpful! While we were there, we decided to look at flooring options to replace our carpet. We also found a beautiful LVT option that we are crazy about. Weve had many friends come to the house that LOVE the tile and LVT flooring. We couldnt be happier with the choices we made and the service we received!! We will definitely be repeat customers! Highly recommend!

Mi
Review №75

IQ Floors is the place to get your flooring. The owner and staff are second to none. They are extremely patient and when youre ready they do a phenomenal job communicating when your product will be in and installed. And it will look perfect! I originally bought a very high end shaw carpet from them. After 3 years it just wasnt wearing as it should. Reagan and his staff got it warranteed for me. They worked with me as I chose a new carpet and it was installed in 1 day. The installers moved furniture for me and everything! It looks absolutely beautiful. IQ Floors stands by their products and installation. I will not go anywhere else!

Is
Review №76

Regan and Krista are amazing!! They helped me pick the right carpet for my needs. The IQ team will take good care of you!!

no
Review №77

Wonderful staff, very helpful, and they know their stuff. The flooring installers that they work with were also fantastic. Always showed up on time and got the job done right on schedule. Would work them again!!!

Le
Review №78

IQ floors got us in for a carpet tear out and installation all within 3 days of going to their store! Everyone that worked with us was helpful and friendly. It was a great experience working with them.

Ve
Review №79

Oh my goodness...what can I possibly say that hasnt been said by many other positive reviews. Plenty & here it goes:A little back story, we were moving into our 1st new home in a little over a week. We had planned to have new carpet installed that Saturday, before moving in on Sunday. We had originally gone with another carpet company (which shall go unnamed) and was promised to have installation done ON SATURDAY. If there were any issues, we were to receive a call at the beginning of the week, so as to resolve quickly & move forward with a Plan B. Thursday comes around and my husband figures hes going to call to make sure everything is scheduled as planned. Guess what!?!? The carpet we had picked out was on back order!! Not only did they not call us but they were aware of the issue AT THE BEGINNING OF THE WEEK!! My husband, being understandably upset, asked what had happened and his inquiries were met with an unsympathetic ear & no resolutions. Well if our concerns arent an issue for you, than we shall take our business elsewhere. (We had another issue trying to get our deposit back, but luckily, our bank was helpful on that end).So now, were out new carpet, moving date closing in & by the time we get someone else, well have to move everything again for the installation...another headache in itself. I was frantic to find a place that would listen to what my husband and I were looking for and within our budget...*Cue trumpets* HERE COMES IQ FLOORS TO THE RESCUE!!! I explained to Reagan what had happened and after he calmed me down, we talked about the next steps to make my carpet dreams a reality. Not only did he quote me a BETTER PRICE, but I received a much BETTER, SOFTER CARPET!!! And the icing on the cake, they were able to install ON FRIDAY!!! We moved in on Sunday with no problems & a beautiful carpet to boot! My husband keeps saying that this is the softest carpet hes ever felt between his toes :-)I cannot thank IQ Floors, the wonderful staff & Reagan enough for helping me in my time of need! Moving is very stressful and when you find people that make these improvements easier, you become extremely grateful for them! Thank you all again and Ill definitely be using IQ Floors in the future.P.S.- It doesnt hurt to bring these wonderful people coffee & donuts. Oh & Reagan, Im thinking of getting a family picture with my dogs (just like yours)...any recommendations? ;-)

Ca
Review №80

Loved my whole experience working with IQ Floors. Helpful, knowledgeable staff and installers. Really worked with me and my limited budget. Couldnt be happier! Thanks

Ka
Review №81

I would definitely recommend IQ Floors!!! They are quick on everything and are very reasonable on price! Bob our installer was wonderful! He was fast and very thorough!

Jo
Review №82

If you are planning on replacing your old floor or are in need of flooring for a new build, contacting IQ Floors is a must. We’ve worked with multiple flooring companies over the past 8 years and for the first time our company feels confident in having an exclusive source for all of our flooring needs. Reagan and his team provide top notch customer service and have been able to beat every price quote we’ve been given over the course of 20+ jobs, while still offering the highest in quality product and installation. If you live in Colorado Springs, Black Forest or Castle Rock, I highly recommend Reagan and his team at IQ Floors.

An
Review №83

Excellent experience. Fast, friendly service. Our carpet and vinyl floors look great.

Va
Review №84

I needed new carpet after a storm. Google for the win. I picked the company with the best reviews and it was that way for a reason . The sales floor ladies and the installation team were courteous and knowledgeable. Looks like they also have something for every budget ! Thanks Iq!

Sh
Review №85

The customer service provided by Reagan and his staff at IQ Floors is untouchable, and they have great prices on quality products! I was able to get what I wanted, under budget and I took the product home the same day I purchased it. If you are in the market for flooring look no further then IQ Floors. Thanks.

An
Review №86

Reagan and staff were great from first encounter to finished installation. Friendly, honest, easy to work with, on time, what else can you ask for? Highly recommended.

Ka
Review №87

Our carpet installer recommended this business, and Im thrilled that he did. Reagan and staff were super friendly, helpful and found me the perfect carpeting for our needs. Great experience, I highly recommend. :)

Ma
Review №88

Great local business. Quality all around

Gr
Review №89

IQ Floors was great. I went there to buy a carpet remnant. They cut an 8 X 6 segment from a larger piece, placed it in my car, and didnt even charge me a thing. Thanks so much!

Lu
Review №90

Love my new carpet. They did a great job.

Ch
Review №91

Positives: Good pricing, nice salesman, quick start to the install.Negatives: Poor communication, unprofessional carpet installers, long time to install, did not clean up after installation was complete.Summary: Took 6 days to install 450sqft of carpet, and they rescheduled multiple times during the process. Had to call on my own to get any updates, they had no follow through.Edit: After writing this review, IQ called back and is working on amending the situation. Waiting on resolution to conclude.Details: Had 450sqft of carpet installed. Estimate for square footage was quick as well as when installation would be started for the carpet. Install day came and the person contracted / sent by IQ Floors to complete the job showed up 30 minutes late. He did not bring enough carpet or original measurements they took were off. Installer said he would be back at the end of the day with the remaining carpet but then never showed up. He then said that he would call the next day but never called. I called IQ Floors and they were surprised but said they would follow up. Weekend went by (2 more days) and still no follow up. Called again and on Monday and installer agreed to reschedule to install at the end of the day. End of Monday came and installer called and said he was busy with his wife on a personal matter but that he would come out the next day. Tuesday rolls around and 45 minutes after rescheduled time and says he cant make it. Wednesday morning he finally shows up and finishes the job, never cleans up. I called IQ Floors back and told them of the situation, they apologized and said they would call me back since the initial sales person was busy. Guess what, I never received a call back.

Mi
Review №92

I had my offices redone and they had the best price and now that its done can say they have the best service as well A+ thank you

Ca
Review №93

Friendly and professional. IQ floors was so helpful and our new carpet looks amazing

Ru
Review №94

I would highly recommend IQ flooring for the excellent salesmanship to the finished product of installation . Very helpful and knowledgeable about their flooring a beautiful product and Mike and his crew came in and done the job in two days excellent work and they cleaned up behind themselves I will highly recommend them to my family and friends thank you Ruby Atencio

Da
Review №95

IQ Floors and their installer from Panther Installations were great!! We highly recommend them, you will not be disappointed!!!

Me
Review №96

The only flooring place Ill go!!! Everyone there is so kind and helpful. The selection of tile and carpet is out of this world!!!

Ka
Review №97

Boss#4 Krista and the bossed around dude, Reagan, were both fantastic and absolutely great in helping with my carpet repair endeavors. When its time to replace the carpet, Ill be coming back to them! Cheers!! Karl

Ch
Review №98

The entire team went above and beyond my expectations and were a pleasure to work with. I get regular compliments on the new floor. I couldnt be happier with the new floor and entire experience.

Lo
Review №99

Wonderful. Extremely happy with my purchases. Installers were fast and helped with my furniture. I even asked them to restretch an old room and they did it without even charging me.

Le
Review №100

Extremely helpful, professional, nice staff at the store location! The 2 men who came out to install our carpet did such a wonderful job, also very friendly & professional! I couldnt have asked for a better experience especially since the first place (carpet clearance warehouse) was very unprofessional, came out to do an estimate and never called us back. Check out IQFLOORS for any of your flooring needs!

Information
18 Photos
100 Comments
4.7 Rating
  • Address:3350 Fillmore Ridge Heights #9006, Colorado Springs, CO 80907, United States
  • Site:http://www.iqfloors.com/
  • Phone:+1 719-636-3200
Categories
  • Carpet store
  • Carpet installer
  • Flooring store
  • Carpet wholesaler
  • Flooring contractor
  • Tile contractor
  • Tile store
  • Wood and laminate flooring supplier
  • Wood floor installation service
Working hours
  • Monday:9AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
Service options
  • In-store pickup:Yes
Highlights
  • Identifies as women-led:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Service guarantee:Yes
Amenities
  • Wi-Fi:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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