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Finishline Motors
230 N Chelton Rd, Colorado Springs, CO 80909, United States
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Finishline Motors
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Ly
Review №1

This place is trash. i get their cars are used but don’t sell a car with a bad battery and then try to replace it with ANOTHER bad battery. they don’t even care that they sold us a car with a bad battery. they know that the warranty doesn’t cover the battery so they just send us to the warranty department so they can give us the run around. WOULD NOT RECOMMEND. they don’t care about the customers just they money

Ca
Review №2

Chrissy was super helpful in making a car happen for us! This place is great!!!!

Ta
Review №3

Kiara was beyond helpful! Told me exactly what I needed to get my car beforehand so when I got their, literally took me about 2 hours to get everything done. And walked away with my car. Amazing! They also let you test drive and give you car facts which is amazing. Got to say the best experience I had with buying a car. Definitely go here people and ask for Kiara

Ma
Review №4

The sold me a lemon. I bought the insurance to prevent this but they just line there pockets. My dad was ill and if my car had worked I could have checked in on him and probably kept him ALIVE!! I brought it in to the dealership 3 days after I bought it. It was in the shop 90% of my ownership. I lost my dad and money dealing with these crocks. DONT BUY HERE IF YOU NEED A WORKING VEHICLE!!!!

jo
Review №5

I love finish line motors Chrissy and kiara they were super friendly and the whole process was fast and painless thank you

Ma
Review №6

Christine is excellent. Very knowledgeable woman and if her boss is reading this, she deserves a raise as well as the other lady sitting across her the one that worked on 5/4/21. These women CAN multitask and find solutions to problems as they arise. They also work with customers to make sure that were not left in limbo and just signing docs with no explanation. Thank you ladies appreciate yall.

De
Review №7

I had an excellent experience with Kiara and Caitlin both times I went to the location. It was a very easy process and to the point, and I love my car!

Ve
Review №8

By far the worst dealership Ive ever purchased from, multitudes of problems with the vehicle and can barely reach someone in regards to the sale, anytime you call the dealership they do whatever they can to have you speak with someone else. They lied about the posting saying the vehicle had 80,000 miles on it but after I got the odometer working it stated it was at 180,000. Cant even call to ask about my warranty instead they persist I drive all the way to them and hope they can help me, overall its a really shady business that does not care about their customers

Sc
Review №9

Thank you for helping me get into a car when no one else would no more ubers lol they are super friendly, helpful and I was in and out in an hour thanks Cici I love my new car 😊

Ro
Review №10

They’re very upfront and easy to talk to. You can really tell they want to help you.

Ev
Review №11

Friendly and helpful service!! These ladies take care of your needs and the deals are great. Shout out to Chrissy for being so great!

Ti
Review №12

Was searching for a nice, reliable car for our daughter and found this amazing place by chance.As soon as we walked in we were greeted by CiCi and her sweet smile. Not only was she friendly, she was knowledgeable too!Thanks again for making our daughter’s first car buying experience stress free.

Go
Review №13

Terrible experience, they lied straight to my face. Refused any help after the car was bought but then thought it would be funny to recommend a specific mechanic to fix their mistakes that I’d have to pay for of course. They are the ideal shady salesmen. I wouldn’t recommend this place to anybody who doesn’t want a 1000 pound paper weight.

Jo
Review №14

Thanks Kate and the whole finishline crew great customer service everyone was so helpful threw the whole process

Fo
Review №15

Great customer service! Got me in and out quickly. All terms were made clear and the buying process was easy! Thank you Finishline!

An
Review №16

This car lot is the best used car dealership I have ever used. I called them to see if they had any used vehicles within my range they had (2) i was able to purchase one of them from my phone and i get to the car lot and sign the paperwork then I drive off in under 20 minutes it was the fastest and easiest way I have ever bought a car from anybody even private sellers the ladies in the office are awesome theyre very helpful and professional I definitely highly recommend this used car dealership for your next car

Va
Review №17

Omg I absolutely love my new BMW thank you so much CiCi your made the process fast, easy an fun will definitely come back to you when I buy my next car

Ch
Review №18

Very persoersonable, and eager to assist with our new purchase. Highly recommend them.

Ch
Review №19

Was on the car lots and was looking at Vehicles. no one came out to greet me nothing like that. The gentleman that was washing and detailing a couple Vehicles he never said anything So eventually it was like why even be on this car lot when no ones going to come out and say hello. how am I doing, asked if I need any help do I have any questions so pretty much thats why you have a 2 star rating because no one came out to say hello or anything.

Je
Review №20

Everybody I delt with was compassionate and understanding of my situation thay did thair best to accommodate my needs

Ch
Review №21

Great customer service. Everyone was extremely friendly. Werent able to find exactly what we were looking for but well be back once inventory is re-updated👍🏼

Jo
Review №22

Worst dealership EVER!!!!!!! They sold me a car within the first day a check engine light came back on then before you know it the engine is blown they are shady and i would not go there if you value your hard earned money

So
Review №23

Best customer experience I had at a dealership. They took care of me from beginning to end. The entire transaction was done online and they kept me up to date with all the details. Once everything was ready I just came in, did a test drive and signed the paperwork. Was in and out with in the hour. The staff is professional and friendly, no pressure what so ever throughout the entire process. Thank you Finishline Motors!

Wi
Review №24

I’ve always been afraid of buy here pay here places. She went above and beyond with no pressure from her, super friends staff and the vehicles aren’t complete junk they actually have quality vehicles. Kiara and katlyn and the best people I’ve ever met. HIGHLY recommend. This is my honest review. Very pleased and very quick! Thanks katlyn and kiara! Was nice to meet y’all!!!

Sc
Review №25

Kiara is great she helped she get set and on the road and Ill tell you they helped a lot !!!

br
Review №26

The sales people were really nice and helpful. They answered all my question and explained what to do about my concerns. I really appreciated how clean the vehicles were they looked BRAND NEW! Shout out to the person who details the cars

Ma
Review №27

The girls inside kiara and i belive crissy were extremely helpful and even had candy for my kids. I will be back often untill i find the perfect car. Thank you

Ar
Review №28

Super easy! I was in and out quick and easy the girls were awesome and it was able to share a couple laughs while getting signed up for my new car !!!

st
Review №29

They work well with you And help you get into a vehicle with no problem. Wait time is a lot faster than any other dealership Love my car

Ma
Review №30

They are great very willing to work with what you have and will try their best to get you approved for a vehicle!!

Br
Review №31

Love this place! This is the second vehicle I bought from them. And both times it has been a great experience. I have also recommended my friends there and they have left happy, even when things have come up they are happy to work with you and help when they can or at least point you in the right direction which is all you can ask for.

Ma
Review №32

I had to give this place 1 star but they are not a good business as they took advantage of us in our desperate state to get a car. We are now stuck with a used 2002 jeep liberty that is worth about 2,000 dollars....and is going to cost us 13,000 to pay off. The lady doing our paperwork avoided telling us the total...and we were so in need of a vehicle that we hurried through the paperwork. Yes thats our fault but a good business would be honest up front about all of that. What they did should be illegal.

jo
Review №33

Chrissy gave us great service and the process was painless and quick. Will be coming back when we need another vehicle.

Ke
Review №34

Customer service is wonderful. Nice easy and quick very nice and answer any questions that we had. Thank you for all your help!!

De
Review №35

Both of the young ladies there are perfect I recommend both of them , so stop what you doing and go get your car 🖤

An
Review №36

I bought a bmw x5 two days ago. For starters their half bit mechanics put a mully plug in the oil pan because they cracked the oil pan. I went to midas to get an oil change and found that out. For the second one in two days I was driving down the road and the CV axle snapped and they refuse to help. Dont buy a car here. If you do check it out first thoroughly

st
Review №37

They are really nice and will help you in anyway that they can. Great price.

No
Review №38

Overall a great buying experience helped my son get the car he wanted with what he wanted to put on a down payment recommend these guys 100%

Ja
Review №39

Great customer service and they do what they can to make sure you are set and safe in your vehicle! Should of came here in 1st place.

Ro
Review №40

So thankful i found this place ! I have had my car for 6 months now and although we did have a few bumps in the road but katelyn took care of everything thank you again you rock and you keep your promise !

St
Review №41

K Thomas scammed me and lied about taxes to only pocket them. She clearly said I would be good on all taxes and pulled this scam at end to secure deal cause she knew I’d have to pay them and they would lie about original promise and fees. Be aware here they will take advantage of you and your money!!

Jy
Review №42

Best place in town if youre struggling to find a decent car. Dont go anywhere else!

Ma
Review №43

I love this place! Chrissy was extremely helpful and the ladies are so down to earth and go over every detail. This was the easiest and friendliest car buying experience Ive ever had.

To
Review №44

Katiln helped me and my wife get a great 2004 Honda Civic!! We love it so much, great customer service!!! thank you so much Katiln

An
Review №45

Great buying experienceQuick easy and painlessAsk for Chrissy, she was fantastic and very helpful

Ja
Review №46

The people here are nice but the used cars that they have are way over priced for what they have. I have found way nicer cars in better condition for much better prices with much lower miles!

Er
Review №47

Great service, great people, and great selection. Kaitlyn and Kiara were great in the dealing of getting a car. Thanks yall.

Ma
Review №48

I purchased a vehicle in September of 2020. Trying to leave with the vehicle it ended up not starting. They stated they would fix it and gave us a new battery. It worked for a day, but then started not starting again. This issue has been going on since day one and not resolved. Day 2 of having the vehicle it started making a loud noise when breaking. Found out the caliper was hanging off! Had a mobile mechanic bleed it and reattach. It still made the same sound. Took it in on day three, (still not always starting and making the loud noise) they said it was the bushings and frame and fixed. Drove off the property on day three of owning it, and the service engine light and tire pressure light came on. Since I only owned it for three days and was not able to even drive it that often, the lights must have been cleared to sell. The service engine light through tons of codes, one of which was the catalytic converter, then evap seal, and despite replacing those things after begging them to (John the mechanic at drive easy was actually very helpful in all of this) they replaced and I still have a service engine light on since the 3rd day after purchase that they cannot get cleared. They then fixed the second speed sensory as the car wouldnt go above 50 nor uphill, and still a service engine light is on even after that. The car has been in the shop 15 times at the least, and I have been without a properly running vehicle for 3 weeks out of each month at the least. When we signed paperwork they rushed us through, and I have the proof that they made me sign for a kia sorento car fax, when I bought a Nissan. I did not get a complete title notice until 6 months after having the vehicle and they refused me paper plates (DMV said they had not even submitted until recently, upon which I finally got a complete title notice). I have the car in the shop to once again figure out what is wrong and they want to charge me with a problem that has been there since purchase. The vehicle was looked over and has evidence of being a flood car. When I looked up the REAL car fax that wasnt given to me, I also found that it has been in one accident which was not disclosed. I have tried to talk to the owner, WILL, he refuses to call me, and I am still dealing with a vehicle that does not always run. I have a disabled child who has severe epilepsy, and there were times she was seizing at school, and my car wouldnt start in order to get to her. Many times the ambulance would take her to the hospital as she is severely seizing, while I had to try to find transportation to get to my 6 year old severe epileptic daughter. The bank SC capital is no help. John at Drive Easy did the best he could with a lemon, but you cannot fix a lemon. This has caused great hardship for my family and I, especially while my husband is deployed and I have no way of caring for my kids transportational needs. Do not reccommend. Stay far away, as if you are sold a lemon, they will tell you hunny you bought a used car. After 7 months of peer hell with no working vehicle, I am finally posting the situation as I have exhausted asking for help, with no resolution. I have made on time payments and have never missed a payment despite never having a fully operational vehicle.

Am
Review №49

Got my daughters dad into an SUV that same day. Fast friendly wonderful thx

ma
Review №50

Buy here pay here. What you see is what you get. Cut and dry pretty easy paperwork. Friendly staff

Ly
Review №51

Everything was great no complaints

An
Review №52

Kiara was excellent. I love my car and im so excited!

Ja
Review №53

Its a used car dealer. You get what you paid for. Im not sure of it was the dealer (considering they said they replaced a motor mount) but I do almost all of my own maintenance. When I am doing work on the car and find A COMPLETELY STRIPPED TRANSMISSION MOUNT BRACKET HOLDING ON BY FILLING THE HOLE LOCKTITE ONLY.... I become concerned. Im assuming its locktite or maybe RTV? Not sure exactly. Either way, its bull. I attached a few pics. Its not hard work if you have the time and tools, but who knows what could have happened if that bolt/LOCKTITE failed! I put my kids in this car for crying out loud. Either way, I tapped and repaired the threads. I will never recommend this place.

Lo
Review №54

The girls there were super helpful and friendly I couldnt get into a car anywhere else they got me into a great car I love it thank you chrissy and Kate you two were amazing the process was easy and fast will definitely be buying from here again thanks finishline motors

Jo
Review №55

Very helpful. Willing to work with the customer and good pricing on cars. I would recommend this business to friends and family.

Ad
Review №56

Friendly customer service and the paperwork was somewhat right only one major issue... I found out just yesterday the sign outside says cats UNDER 4000.00 but I was given the total of 5900.00 ... what does that say? Can we say false advertisement

El
Review №57

Fairly good prices on used vehicles

Co
Review №58

Kiara was great ! She got me into a vehicle. Come see these ladies and they get you in and out !

Mi
Review №59

Got me in and out of there hassle free options nice cars

ch
Review №60

I Contacted Kiara yesterday and she got back to me urgently and I came in today and i left with my car and i love it ! Thanks ladies.

Au
Review №61

When I walked in, they were very polite and very helpful, they helped me get into a car after long process. They got it done when no one else would help me. I would recommend them. Thank you for yalls help!

Ki
Review №62

Katie and Chrissy are amazing and they have a great selection of vehicles and they are very consistent

Kr
Review №63

Kiara was great and Chrissy was amazing! Wonderful service!

mi
Review №64

They are way too crazy on there prices. I understand that they got to make money but selling a 2005 honda pilot with 311,000 for $4,300 is a joke. Lol

Mi
Review №65

Fast and easy to drive out with a car within 2 hours.

Me
Review №66

Do not buy a car here they are cheats we have a lawyer working on our case.

To
Review №67

Kiara and katelyn is amazing had a great experience !

ma
Review №68

Kate and Chrissy you guys are great ! This place will help you out no matter what they went over and beyond for me ! I love my car this is our second one from them

Ni
Review №69

Worst customer experience I’ve ever had! Won’t ever do business with them again! Paid cash for a vehicle! Asked for ALL the taxes to be included! They told me it was included, come to find out I still owed 200.00 in taxes. They won’t even honor their word! Sales team was completely unprofessional!

Cy
Review №70

Chrissy was very knowledgeable and experienced about showing us the cars I was very pleased and happy about her service and thank you so much for helping me find my new car.

Ky
Review №71

Great staff got in and out with a smile on my face

Sa
Review №72

First place to promise a car and keep it ! If you have a unique situation they’ll definitely help. Thank you so much

ad
Review №73

They made my car buying experience a very great one helpful and fast ! The detailer named tc was awesome and seemed to know a lot about the company he was also nice enough to freshen up the vehicle i purchased great place to buy a car!

Ka
Review №74

These ladies are amazing Cc is very polite and they worked with me. I couldnt be more blessed.

ja
Review №75

Bought a vehicle there and had a very awesome experience. The sells associated worked in a buying plan that worked for me. I was able the speak to management and they answered all of my questions quickly and accurately. Very pleased and would purchase another vechicle with Finishline Motors in the future.

Ch
Review №76

I bought a car from this place on august 14th 2020 and I still cant register it. I have gone to t bgg e dmv twice and both times they told me they dont have title paperwork for my car. It is the law that the dealership has 30 days to provide appropriate paperwork to dmv. It has been 4months and I still cant register my vehicle. Cant get a phone call back from title department or the owner. I have reported this business to the attorney general for consumer fraud since I have a car I have already paid 3000 for that I cant legally drive.

Ro
Review №77

A great customer services, with quick approvals

Kr
Review №78

Finish line motors and the people that work there are amazing! They helped us when no one else would and we were on our last straw. They will work with you if you need it!

Ph
Review №79

All their cars were very high mileage cars and dont justify the price they are asking.

Ed
Review №80

Sales was very helpful good selection of vehicles the lot tech / detailer was great

Sa
Review №81

Loving and caring girls. Amazing wonderful place 💚 come down and get a car 💜

Ya
Review №82

Great choice of vehicles the proccess is easy and they are really polite and thorough on explaining things. Highly recommend

ka
Review №83

If they close the doors to you somewhere due to lack of credit they will help you ... you have excellent prices and payment adjusted to your economy

To
Review №84

Bought our new to us family car last week. They negotiated on price with us. Service was fast and the price was firm. No hidden fees, would definitely buy another car from this company

Ti
Review №85

DONT NOT BUY A CAR FROM HERE THEY WILL 100% TAKE YOUR MONEY CAR DIDNT EVEN LAST 3 MONTHS !!!!!!!!!

Ja
Review №86

Horrible experience !!! SOLD ME A VAN WITHOUT A TITLE !!!We bought a car and paid it all offWe called to get our title and they said they would send it they never didWe have called about 8 times a month for 3 months and they keep making excusesThe lady says she doesn’t have a supervisor I can talk to and keeps lying and saying we’re looking into it ???So we can’t sell our car and have no title !!!

Ro
Review №87

Brought my daughter in today and got her into a vehicle ! Got it checked and the car is just what she needed.

st
Review №88

I bought a car here from Andy! It was an amazing first time car buying experience! Let me tell you why! I had my car for 6 hours when it starts to over heat! I took it back after signing an as is deal with a warranty that started in 45 days from that date... They did not have to help me at all it was not their issue, however Andy not only got it into a mechanic that day, he also paid for it to get fixed for me! I am so grateful for everything he did to get me back into my baby as fast as he could.. he was at work on his days off.. calling me at every turn of events along the way... Amazing! Thank you for everything you did for me I am so grateful! Amazing place Im talking all my friends here!

Lu
Review №89

Worst dealership ever no not buy from from them they sold us a car. The engine blew out in less then 2 months

Sa
Review №90

I would never buy from them ever again!

Ja
Review №91

Awesome car buying experience Katie was very helpful getting me in a truck And also the detailer tc is awesome as well

Do
Review №92

Tried to pull one over on me. They want that sale bad.

Ta
Review №93

They were very helpful in getting me into a car.

An
Review №94

Had a great experience and purchase a great Honda Civic

al
Review №95

Katelyn was amazing sweet patient and helpful we love our new suv !

Cy
Review №96

The team at Finshline Motors was so helpful and they did everything they could to get me in to my car, which I absolutely love. I would recommend them 100 times over to anyone! Thanks guys!

He
Review №97

Mrs. Katelyn is truly amazing and so patient!! This was a great experience and im so happy I chose a Finishline Motors to purchase a car from!!!

Jo
Review №98

I love the car! The employees were great and the car runs, drives, and looks great. I will definitely come back and get another car!

St
Review №99

This place is a scam. They make you pay one price then after you buy a car they charge you more to get the paperwork. Horrible place.

El
Review №100

This was the fastest processes in terms of buying a car

Information
54 Photos
100 Comments
4.3 Rating
  • Address:230 N Chelton Rd, Colorado Springs, CO 80909, United States
  • Site:http://www.gofinishlinemotors.com/
  • Phone:+1 719-466-6633
Categories
  • Car dealer
Working hours
  • Monday:9AM–6PM
  • Tuesday:Closed
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:10AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Payments
  • Checks:Yes
  • Debit cards:Yes
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