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Walmart Auto Care Centers
1700 Se Meadowbrook Blvd, College Place, WA 99324, United States
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Walmart Auto Care Centers

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Ve
Review №1

Save your time and dignity, and go to Les Schwab across the street. Or Mendez Tires (who changed my tires in 25 minutes)...This place told me to wait 1.5 hours for my tire change, and I waited in the waiting room with perishables in my cart. When I checked back 1.5 hours later, I was told they didnt even get started on my car, and it would be another 1.5 hours. When I asked to speak to their manager to get compensation for my time in a form of a discount for the tires, first the manager tried to tell me I only waited an hour. I showed him the call history on my phone from which it was clear my ETA got confirmed 1 hr 48 mins prior to that. Then he LAUGHED in my face and told me I was already getting those tires cheap and he wouldnt give me any discount. He also told me he couldnt even give me an ETA at that point.What a shame that Walmart would promote people like that into management positions.Never going back. Id rather pay the extra bucks elsewhere, where I get treated with respect.

Ja
Review №2

It was OK service, not very fast and they put that I declined many free services so that they didnt have to complete them, like vacuuming the car out and checking the extra fluids. I paid for the most expensive full service oil change and car check that they had. Please dont say I declined services when someone never even asked me. I would have waited a bit longer to get everything done fully.

an
Review №3

Verrrrrrrry good nice pople

Sc
Review №4

I bought tires online, and had them delivered to my house. I made an appointment and on the day of the appointment the Technicians started working on my truck 10 minutes early. I was done and out the door in about an hour. All my lug nuts were properly torqued, and the balance job was perfect. Ill buy there again.

Ja
Review №5

Friendly and efficient service. Works for me.

S.
Review №6

Never had an issue.Last time I went in for a general service they finished it up 20min earlier than predicted.

Am
Review №7

Great price for oil and tires, just know that you might be missing some parts after the service on your vehicle. They will tell you the hardware was missing when you brought it to them, but not right away, only when you notice the skid plate hanging on by 1 bolt a month later. Then when you bring your vehicle to them, they will let you know they were missing at the time of service and make you drive to an auto parts store to figure out the bolt size then theyll fix it free of charge. You definitely get what you pay for.

Be
Review №8

Their Tire center used to be good, but over the last year the quality of service has gone from that to just plan terrible.Last spring they stripped a stud, removing lug nuts, figured no big deal get it fixed and they reimburses the cost. That went fine, however when I came in this fall to get the winter tires remounted there were a lot of issues.First of all, they took 6 hours to mount 2 tires on rims (and another 2 that had already been mounted), with only 2 other cars at the service center ahead of me (from past experience I expected it to be done in an hour).Second, they apparently couldnt figure out how to mount a rim that is designed for more than one bolt pattern (5-100, 5-114.3, or 4-100, all printed on the inside of the rim).Third, when they finally finished and I got my car, they claimed that 2 of the lugs were worn and wouldnt go on all the way. However, once I got home and had a chance to look at them it became apparent that it was a completely different issue. Instead of putting the standard lug nut and locking lug nut from Honda that had been on my car when I brought it in back on; they replaced 2 of them with Spline Lug Nuts (without asking or being told to). These are non-standard lug nuts that require a special key, which they did not provide or even mention. And of course also appear to be a different size (thus why they wouldnt go on all the way). So as best I can tell the tech either lost or stole the lug nuts that should have been on there, grabbed the wrong size and style of replacement and tried to cover it up by claiming that they were worn.And lastly, they kept or lost one of the hex keys used for the hub caps.All of this in one visit...

Ja
Review №9

Ordered the tires for winter for our new 2018 Camaro and had them shipped to the store. Came ahead of time and got right in to have them put on. Employee took great care not to damage the rims. Manager was very polite. We had new tires shipped to their store last year for the truck and had the same great service. BMW tires were in stock last week and got them replaced in a hour. Definitely be back!

Br
Review №10

Super slow. Normally only have one technician.

Le
Review №11

Extremely slow service and when I asked the person at the desk he was extremely rude. Free install but could have done it myself. Not even sure they know what they are doing.

Wi
Review №12

Did a Awsome job on our truck

Ri
Review №13

Convenient and quick

Th
Review №14

Long wait. Mediocre service. I could have gone somewhere better for the same thing they do and they charge $30 where Oil Can Henrys charges $40 and only makes you spend 15 minutes instead of 60

ru
Review №15

I would have to agree with the other 2 star reviews. There are some nice people in that service department, but they dont work on the cars themselves. I had one guy that appeared to not understand the tasks he was given, it was the middle of winter and I had bought antifreeze windshield washer fluid and a windshield wiper blade, the other one had been replaced the week before by them, the fellow replaced the brand new one and refused to fill up the wiper fluid because it was antifreeze. It alarmed me because I now believed I was putting antifreeze in my reservoir. I checked the label and he didnt read the second line, wiper fluid. The oil change went okay, however, I am unsure if they did that correctly? Also, after his ego was hurt for not thinking through his tasks given, he threatened me with bodily harm although I hadnt exchanged words with him and was talking to the manager, not him. (he was of to the side, behind the car) , I just held fast, in a calm and polite way, that they needed to leave the mistakenly replaced wiper attached, and replace the old one with a new wiper. (windshield wipers sometimes fly off of the wiper arm when theyve been reattached) everything worked out well in the end and the manager was nice, however, once the employees ego was hurt and started getting hostile about our conversation, he should have sent him away before he threw things at me and threatened me bodily harm.

ta
Review №16

Great service and great price!

de
Review №17

Terrible service. Was told on the phone certain tires would work. Showed up nope not the right ones.

Je
Review №18

Very poor experience. Took over 4 hours to change my tires and the sensors dont work now

Ro
Review №19

Way to slow at fixing a flat tire. 2 hours I waited.

Al
Review №20

Waited for over ten minutes while I watched three employees standing near a set of tires and none of them once acknowledged me or said they would be right there so I left

La
Review №21

Its a cheap place to change oil. The wait may be a little longer than others, but its at Walmart, so you can get shopping done at the same time!

Ly
Review №22

If you are in a hurry dont go unless u call first.live been turned away because of the long wait times up to 2 to 3 hours. Most times a hour or more. I will never go again unless I call first.

Ma
Review №23

Service is wonderful

Information
6 Photos
23 Comments
2.5 Rating
  • Address:1700 Se Meadowbrook Blvd, College Place, WA 99324, United States
  • Site:https://www.walmart.com/store/2476-college-place-wa/auto-care-center
  • Phone:+1 509-525-3680
Categories
  • Tire shop
  • Auto parts store
  • Car battery store
  • Oil change service
Working hours
  • Monday:12–6PM
  • Tuesday:12–6PM
  • Wednesday:12–6PM
  • Thursday:12–6PM
  • Friday:12–6PM
  • Saturday:12–6PM
  • Sunday:12–6PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:No
Planning
  • Quick visit:Yes
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