Everything went very smoothly - from the sales meeting to the installation. Everyone was very professional and helpful. I would definitely do business with them again.

We had Energy Co-op of VT install air source heat pumps and replace a hot water heater. They were quick to respond, did great work and have been happy to answer any questions Ive had after the install. Happy to recommend them to friends, family and strangers on the internet.

Top notch from very first point of contact. This team is the one to choose if you are looking for the most professional sales, service, and installation and best price. I researched endlessly, conducting onsite meetings and interviews with all local installers. The Energy Co Op exceeded expectations. Joe was prepared with brochures and his onsite consultation was tailored for the best solution for my home. The installers were super efficient and didnt waste a minute. Beyond pleased with the entire process.

The crew installing the heat pump did a really nice job. They cleaned up my property when they were done. And I love my heat pump!

In the beginning we were hesitant to buy heat pumps from a coop which still delivers gas and oil. Joe Cobb explained that they want to be part of the transition from fossil fuels. Thats our goal too!Additionally, Joe had informed answers to each of the complex questions we had, both general questions, and questions specific to our house. Where should each heat pump be placed and why? What about this idea and that idea...?We found his answers the most comprehensive and knowledgeable of all we had heard.When we asked about hiding the compressors under our back deck Joe agreed. The installers wont like me, but there is room.Indeed, one worker spent most of a hot day hunched over underneath the deck, digging and leveling spaces for three compressors. He never complained. The whole crew was helpful and solution-oriented the entire two days.After installation, Bob the crew leader gave us an instructional on using the remote controls -- one for each of the units. Again, we were left informed and with the knowledge we needed to manage our system.The whole experience left us with the feeling of money well-spent toward an energy future which should be made available to all.

The only reason I didn’t give them five stars is because of the price. Their service was great, they showed on time, and didn’t stop working until the job was done. Very professional.

Great work on time!! Very happy with end result. . Highly recommend!!!!

We have been using Vermont Energy Co-op since 2004. Delivery and payment plans were always seamless. Most recently we switched over to gas. We went with them to install our new furnace. Their advice and knowledge was amazing and their quote was the best of all the quotes we received. Their workers went above and beyond busting their butts to get everything completed in a timely manner even with Covid. On top of it all we received a thank you note for doing business with them, which I would never expect from an install.

We just had our furnace and hot water heater replaced with the Energy Co-op. Everything from the sales process to install was great. Joe was a professional sales person and very easy to work with. Richie and the rest of the install team were great to work with and removed a furnace, oil tank and hot water heater and replaced it all the same day! I requested a last minute change with the gas piping and without hesitation they accommodated my request. Great company!

Great service from start to finish. We are very happy with our new natural gas boiler and water heater. Joe and his team did a great job, would highly recommend

An amazing experience throughout the whole process of changing our old furnace. From removing our old oil tank, which in a house that dates more than 150 years ago is not easy. But the team at Energy Co-Op had the experience and the professionalism to execute it perfectly! Thank you Joe!

Joe and his team at the Co-op were really forthright in helping me solve my heating issue. Service was prompt and every technician proficient and professional in their work. I know I can depend on the Energy Co-op to keep my kerosene system maintained and working properly.

I joined the co-op for competitive pricing and protection from rising costs to heat in the winter. I have found the oil prices on par or slightly more expensive. I have an account so it makes sense to stick with the co-op. I use pellets and the co-op is far from competitive, they charge $50 more a ton for the exact same pellet. I would recommend people ask prices and shop around before committing

The entire process of purchasing and installing 2 heat pumps was totally painless. The team at Energy Co-op of Vermont was professional, knowledgeable, and efficient.

Energy Co-Op of Vermont is a great organization - weve been members for years now. They recently installed a new oil tank for us. They gave us a fair estimate, and very quickly completed the work in a day. Their technicians found a way to fit it in with some clever last-minute construction, since our setup in the basement had the old tank walled-off and was extremely difficult to work with. After we had some questions about the estimate, they gave us a discount, even after we realized the problem was on our end and let them know. Over the years, weve done very well with their early-buy program for the years oil. Weve also been very happy with their website, which shows us in detail how much oil weve used so that we can plan ahead. Theyre great people to work with, and I highly recommend them to anyone in their service area.

Awesome company to do business with always friendly and efficient!!

We get our wood pellets from Energy Co-Op and are extremely satisfied with the quality of the Vermont Wood Pellets. We tried something different this fall and werent happy with those. I called Energy Co-Op (Lisa) and what wonderful customer service. She said they strive for customer satisfaction and replaced all five tons. Of course we had to pay the higher cost for the Vermont pellets but no new delivery charge. I strongly appreciate all they did for us.

Ive been beyond pleased with my experience as a Co-op customer. I switched to them from an out of state-based company because I wanted the superior customer service that a locally-based provider could offer. Their prices are competitive, Ive never been let down by their service, and they offer a great variety of services beyond just selling fuel, such as discounts for energy efficiency work, information about renewable energy options, and a lot more. They care about their customers in terms of helping them address all of their energy needs and issues, not just selling more oil. Highly recommended!

We have been highly impressed with the level of service the Energy Co-op of Vermont has provided. Joes knowledge of oil furnaces is outstanding. He is polite, friendly, courteous, highly skilled, timely, and leaves the area cleaner than when he arrived. There is never it may be this or that. With Joe, he correctly diagnosis the problem at the start and then fixes the problem in the least amount of time possible. The entire team is very pleasant to work with. Amanda is very friendly and efficient. Peter responds to each member quickly and pleasantly. John provides excellent insight. The drivers are neat and clean and take pride in their work. There is never any oil on the ground or on the fill pipes. Plus, the newsletter is insightful and they are constantly keeping the members up to date on energy matters.

Joe and team, thanks for a great installation of our new cold climate heat pump. I was pleased with you arriving promptly for our initial site assessment, suggestions and recommendations on placement of the indoor and outside units and estimate. Your crew showed up on the appointed day and did a very professional job installing the unit. Thanks for a great job!

I finally found a way out of the annual stress of choosing the right company to deliver wood pellets. Calling around, comparing prices, figuring in the delivery costs... some years going with Company X, others Company Y, then wondering if maybe I should have chosen Company Z because maybe their pellets were better quality even if they cost a bit more.I discovered the Co-op and Im sticking with them from now on! Theyre locally owned by us, their members, so NOT interested in price-gouging or profit-making, just motivated to provide great service and fair prices to members.It is great being part of an organization thats socially responsible and that has a long-term environmental vision. Co-op members care about ensuring that all members keep warm during the winter. For example, the Co-op offers budget plans for its heating oil and has a fund set up to provide fuel to low-income families. It offers energy audits and alternative sources of energy in addition to its heating oil (like the pellets that I buy).Their prices are competitive, but even if I pay a few cents more per bag of pellets, I know all profits are being used locally to help everyone in the Co-op. So instead of getting ticked off, feeling like Im paying too much to heat my home, I actually feel good about the purchase. I was so enthusiastic, in fact, about the Co-ops mission that they invited me to join their board (comprised of Co-op members) - I was just elected at the 2012 annual meeting.

Installers did a great job and answered all my questions. They did not try to sell me extras that were unneeded like other companies. I would highly recommend this company for buying and installing ductless heat pumps.

Just installed a Mitsubishi mini split for A/C and it is great. And for a air conditioning unit you can not hear a sound. Joe Cobb is an excellent tec.along any one he has to help. If you are thinking of an A/C or heat pumpunit I would only go with the Mitsubishi as it is so quiet. Energy Co-op dida great job and fast I would highly recommend them. Kurt

These folks did a great job for us insulating our crawlspace.

We had a new furnace installed a month or two ago. Richie and his team did a great job, cleaned up afterwards and even did all the paperwork for us to get a refund from Vermont Gas. They were very professional and helpful. Wed definitely recommend them to anyone looking for quality service providers!

Weve worked with ECVT to deploy smart water heater thermostats throughout northern VT. The team has been great to work with, and we consistently hear wonderful things from our customers about the ECVT installers. Prompt, kind, and thorough, ECVT has my highest recommendation!

Our new heat pump hot water heater was installed in an efficient and professional manner and we are sure it will work just as well! Looking forward to our January installation of energy-saving program.

We worked with Joe Cobb and his team in the selection and installation of two cold climate heat pumps for our home. They are super efficient and quiet and met all of our expectations for cooling during the summer and heating this winter.

Been keeping us warm for 12 years and just finished a great installation of our new furnace. Good service, great prices, and nice people.

This company delivers when scheduled and does not,make extra visits when you do not request

Switched from kerosene to heat pump, worked great so far thanks a lot! Professional installation and great customer service from Joe Cobb

Been trying to get pellets for 5 days now was told there forklift broke down, but could deliver. Well how the heck do you load them on your trucks with no forklift? Your customer service is absolutely screwed up, also being told the pellets are there and drive 45 minutes to find out they were not. I’m surprised this place still exists.

Ive used the Co-op for energy efficiency projects and find their service techs top notch.

My experience with the co-op has been terrible. I notified the co-op that I had run out of oil on Monday night before Thanksgiving and was told they could not deliver to my town until the day after Thanksgiving - Friday. This was the day before a storm was to hit, with low temperatures expected for the holiday. The gal answering the phone at the co-op told me it was my fault, because I had gone on will call - adding they would only assist will-call customers in my town when it fit into the already-established co-op delivery schedule. In other words, there was no meaningful emergency service to will-call customers in my town. I explained I had only gone on will call AFTER the co-op had made an unnecessary, large delivery to me late in the heating season that had jacked-up my balance to an alarming level. (The Co-op knew I had a woodstove as back-up and did not need $900 of oil after the worst of the cold weather had passed!) The customer service rep told me to run my furnace in the meantime by driving to the gas station and filling up something (portable gas jugs?) with kerosene and then pouring it into my furnace. She also told me to just press the reset button on my furnace to get it started again. After calling multiple dealers, begging and almost crying, I found someone who agreed to squeeze in a cash delivery. Checking the Co-ops website after this, I confirmed that the Co-op indeed claimed - falsely - that they would always have someone in the vicinity of my town and said I could rest assured that they would be available to fill my tank on any given day. This was clearly incorrect, misleading information! Now I am locked-into a contract with them that I may not be able to get out of.

TECHNICAL BOILER SYSTEM INSTALLATION: This is a fuel delivery co-op. It is probably very good at basic delivery of pre-packaged fuel pellets and other general heating fuels to its members. However, in October during an $8,650.00 installation of my Weil-McLain GV+4 stainless steel boiler and hot water tank installers made major, 100% preventable electrical, mechanical and technical errors that resulted in damage, break down and faulty operation. These included: mechanical damage (due to installer error) to main high voltage junction box; loud short circuit and dangerous fireball inside unit; replacement of main circuit board; emergency gas shut off by VT Gas personnel; dangerous start up system failure due to human errors; main hot water tank mixing valve installed upside down and backwards resulting in operation failure; an important safety electrical aquastat operation failure due to reverse polarity wiring by installers; unit unable to shut down resulting in constant and continual overheating; improper installation of exit flue gas vent (carbon monoxide, fuel by-products, etc.) safety banding clamp (inside my home!); low efficiency and continued problems and poor performance of boiler unit; and finally constant, short-cycle heating. Several smaller but no less significant mistakes, accidents and property damage also occurred and are documented. These include charred rafters; soldering drips covering brand new boiler unit, gauges and water tank; over flowing water containment buckets; a crooked, unsecured, poorly installed outdoor house vent; gouged wooden flooring from inside transport of 350 pound unit; and, a significant dent on cover indicating a possible drop or fall during transport. Two months later I did receive written acknowledgement of these errors from the general manager. I was offered a compensation proposal to resolve these issues and to repair property damage to my home. The proposed amount reflects only a small portion of the technical problems and does not come close to the long-term issues and damage caused as a result of these installer errors and work. The proposal neglects to address ALL issues in their entirety. For example the overall pattern and magnitude of these mistakes (all of which I have documented, pictured and videotaped) currently impact the operation, efficiency and resale value of the boiler unit (and therefore indirectly my house). These mistakes leave me with very little, if any, confidence in the long term performance and value of this expensive boiler system. In addition it is highly likely that the unit is over-sized for my small, 1000 sqft one level ranch home. The lead installer neglected to measure the linear footage, high insulation quality of my windows and home and the number of radiators in my home. During heating the unit short cycles on and off all day and night, up to one complete heating cycle every one minute during heating! This not only impacts wear and tear on boiler components, life span and efficiency but the constant firing up and cooling down could be enough to drive any homeowner crazy. The next size down Well-Mclein GV+3 is a likely better size for my homes single circulating radiative zone- albeit installed by a different independent contractor.

Great service, notice before delivery, competitive prices, online acount and a treat for the dog. .

Very friendly , nice service , good price .

Drove 45 minutes to pick up pellets and no one was there. If you use them, I suggest calling and confirming SEVERAL times. Seems like the women in the office aren’t on the same page. Not great customer service.

Excellent service great employees