They installed a two way remote start system and a new radio in my car. Ryan and Troy were very polite and professional. I could not be happier with the work and the experience. The work was five star for a reasonable rate. In fact, their price beat their competitors price hands down. A couple days after the install, I had some questions on the operation of the remote start system and they were more than happy to answer my questions. They definitely earned a customer for life.

Professional and courteous service, work performed for quoted price and on time. Had heated seats and remote start installed for a fraction of the price quoted for each at Ford and Garland or Iowa Auto Top. Im pretty sure Troy there used to work at Ford and Garland, so dont be worried about employee experience from a relatively new shop in town.

I went into Untouchable to have the breathalyzer fixed in my car because it was shorting out. One of the owners, Ryan, fixed the cable that was wrong and sent me on my way. Well, my car told me I had no brake lights. I brought it back, Ryan tore apart my dash, again, and looked for a few minutes. He said Nothing I did, its an old car, Im not going to be held responsible, in a much less cordial voice. Since he literally walked away saying its your problem, but if you pay to have it towed to a shop, they fix it and determine its our fault, then we can talk, I had to drive it home, illegally. Now, the fun part. Because he apparently doesnt know how to install the cover under my steering wheel and pedals, it FELL down, on TOP of my feet, while Im driving. My car is a clutch. After having to stop IN THE MIDDLE of the road to take the cover off, I realized the idiot ripped down the cover, tearing my cover. This is a special order item because of my vehicle. It has now been sitting for a week because I cant afford to take the risk of having to pay for it. I know they dont make any money on these installations, but their version of customer service is laughable at best. My next e-mail is going to the BBB and attorney general. May want to avoid these scam artists as much as possible. Especially if you drive an old car, since they break all on their own with NO human interaction. Absolutely APPALLING!

I just got a new remote starter installed. I called in with a complaint about the setup and they called me childish and irrational. Very poor customer service. I dont know how good their product or install is yet but I know I will not go back based on their terrible customer service alone. The problem I faced with the setup was the car turns off when the door Is opened after using the remote start. This means every time I use the remote start I have to start my car twice. Apparently this issue is normal and they didnt think it would be necessary to tell me before the install.