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Discount Tire
1229 NW 86th St, Clive, IA 50325, United States
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Discount Tire
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Ja
Review №1

Amazing! The time In and Out was so fast. Maybe 15mins. Great service! Decent prices.

Mi
Review №2

Great website, easy to use and allows you to pick your own tires or go with their suggestions. Pro tip: use their website to make an appointment and youll get in and out a lot faster, 30% faster according to their website.

Aa
Review №3

Had appointment for 1130am. Show up 10mins early take care of all the office stuff. Sat until 1227pm before my vehicle was pulled in. When they said it would be done by 1230.Why do you even make appointments when you just work them in order?Thank you so much for making me late to my next appointment!

Co
Review №4

I had a slow leak in my tire while on a road trip through the area, and the Clive location of Discount Tire was SO helpful. They saw I had three kids in the car with me, so they got me right in, let us stay in the car as long as possible, and fixed the tire efficiently. They made the fix such a good experience while on vacation, thank you!

Je
Review №5

Blew a tire on the interstate and headed there right to the Clive location after getting my spare put on. They were able to help me right away. I needed a new tire (they showed and confirm what I anticipated - my tire could not be repaired) and they presented my options and I had the final say. Then they put it on for me.Maybe its a little pricey and there is some salesmanship to it but I am purchasing something from them so its expected. Overall, I did not have to wait too long and got what I needed. The salesperson was neutral and the techs were polite/friendly.I used to live by the Urbandale location and that location was fantastic and had great service. This Clive location helped me when I was in a pinch so Ill likely continue to use various Discount Tire locations.

Ke
Review №6

Great service, great prices. Best to schedule your appointment in advance. It gets busy fast.

Co
Review №7

Had a screw in my tire and got an appointment. Dropped it off a few minutes early and the got it right in. They got done quick and handed me the keys saying I was good to go. I had to confirm it 2 times to make sure but I didnt owe any money on the the repair. I didnt owe as it was part of one of their free services. Great crew, great customer service.

Al
Review №8

I had a slow leak in my tire and couldnt figure out what was causing it. They got me in for an appointment quickly and fixed it for free! I was in and out in less than an hour! Everyone was so nice and helpful. Thank you for the great service!!

Sh
Review №9

Best service! I called in to purchase a tire. The previous place told me they couldnt patch it up. They were able to order one that day and scheduled to have it put on the following morning. When I got there, they told me they can fix the tire free of cost instead of purchasing one!! Friendly staff.

Ve
Review №10

Very happy with the the tires purchased for both of our cars and easy to use online scheduling of appointments....

Br
Review №11

I waited 2 1/2 hrs only to leave and find out they never fixed my tire. My husband called he was told they fixed the front tire the valve. It was the back tire that had the screw in it. They messed with my clock and knocked my gps unit down and broke a piece off. No I would not recommend this place.

Ba
Review №12

Always make an appointment. Dont do walk-ins they say they take walk ins but youll be waiting for hours. Made the mistake today of making a walk in lol. Simple rotation took 3 hours. To the new drivers out there. ALWAYS MAKE AN APPOINTMENT.

Mi
Review №13

In and out 4 new tires less than 10 mins.

Ke
Review №14

Fixed my tire at no charge. Was in and out in less than 25 minutes!! Very honest straight forward business.

J
Review №15

8:15 appointment, four new tires mounted, out the door at 8:40!

Ch
Review №16

Alright, Im impressed. Normally when you go to a shop that does anything car-related the friendliness and social skills are minimal and there are always surprise charges for everything. Discount Tire however did the job requested in the time allotted for the price that was advertised. That is a pretty rare feet. They were also able to get me a new tire pressure monitoring sensor for only $50 vs 120 at the dealership and all three, were well maintained and friendly.

Os
Review №17

I am not usually to write bad reviews but people need to know and be cautious. I paid for a set of 4 Toyo Open Country ATIII tires. When they installed they mounted a set of ATII (while still charged me for the ATIII) and quietly changed the final invoice. A few hours later when I noticed I called back and they told me that they have mentioned my ATIIIs were in back order nationwide. This is FALSE. If that were true they would have refunded the difference but they didnt. I ended up discarding my old tires. They say they will make it right. Will see. Will update this review if they indeed make it right.Update: in the end, could not get the ATIIIs. Got a discount on ATIIs.

Da
Review №18

Had another awesome experience at DT. I have to give a special thanks to Scott. He helped me out of a major bind and found a way to get me back on the road when NO OTHER PLACE COULD! Seeing as I was on a road trip, time was sensitive and he got my family going again safely. Thanks again!

Co
Review №19

Good service and I love their free air check. I had a slow leak that they were able to take care of free of charge as it was one of their tires. Thankful I didnt have to pay for a new tire today! Not many places will do this.

Ni
Review №20

Spent quite a bit here on new tires and getting service on them always takes hours. Within 30 days they were out of balance and I stopped at least 4 times to two different locations and each time they told me 2+ hour wait. Have a small nail now and every time Ive tried to get it repaired its over an hour wait. Need new tires? Theyll get you in and out in less than 30 minutes though. So yeah, service seems to stop after the sale. Wont be buying tires here again.

Ma
Review №21

Friendly guys with cool cars. I came in for rear tires and they noticed my front tires are getting old too, despite having good tread depth. Will probably come back to get those replaced soon too.

Sc
Review №22

They did a very good job with all of the tire related items. However in the garage when they are working theyre blaring rap music which is at least unprofessional and makes it very difficult to communicate

Ra
Review №23

The best tire shop hands down. They fix my flats for free. They sold me tires for a good price. They take good care of all their customers. I can send my wife in there without any concerns of them trying to take advantage of her. Great honest place to buy tires.

Ja
Review №24

Needed new tires for my commuter car. I price checked at several different places, and discount tire had the lowest price on 4 new tires. I bought my tires online, and they were in stock at discount tire. I was able to get an installation appointment at 9am the following morning. I showed up early, they got me right in, and in 20 minutes I was driving away with new tires on my car. I was amazed how quick and easy the process was, and the price was the best deal I could find anywhere.

Ni
Review №25

They called me after I left and told me they forgot to put my tire key lock back. Admittedly, I forgot this and let three weeks go by before trying to get it back. When I did, they said they dont have it, and didnt seem to care too much. Now I have to pay Volkswagen $80 to take the locks off, plus the cost of two Ubers, and two days of missed work. Thanks Discount Tire!

Bu
Review №26

I have purchased tires for 3 vehicles here. I asked for a quote and the sales associate told me my tires could be resold and promised a “buy-back” and I gave permission. Afterwards I reviewed my receipt only to find they CHARGED me to dispose of my tires. This after spending thousands for 12 tires on three vehicles.I implore you to find a better, more trustworthy company to do business with. Discount Tire has lost my trust and disappointed me terribly.

Ha
Review №27

I have bought tires twice at this friendly store. Every time I was very happy with the level of service and the deal I got. I had two tires worn out much too fast because of faulty wheel alignment. These had to be replaced, but the very helpful clerk gave me a very generous discount because of my loss, even though this was not my fault. Such service, along with free balancing, also of the two tires remaining is good news for any customer.I have experienced earlier too that this store is very generous.

Mi
Review №28

Good service quick theyll give you what you want for your money

ja
Review №29

Always friendly...great service!

Ch
Review №30

In and out with 4 new tires + balancing in a little over an hour. Great way to do business.

Br
Review №31

They were quick, friendly, and they were able to help me in an emergency.

NV
Review №32

It was a great experience. They took the time to help me out, and showed me several options I could choose from, and at the end I did buy some tires.

CH
Review №33

Had an appointment so I was in and out in 20 minutes with my new tires. Always good service and knowledgeable staff.

Se
Review №34

They are great person and move fast to work

Co
Review №35

So amazing it was life changing quality work. Weston is so helpful!!!

P
Review №36

Great deals. Fast and efficient.

Ki
Review №37

Love this place. Friendly, courteous and efficient. I wont go anywhere else. Theyre dedicated to helping customers. There was an issue with my tires that were under warranty. The staff got a hold of the manufacturer, got my replacements and got me on the road in a short amount of time.

An
Review №38

Had a wonderful experience patching up my tire! I dropped my child off at preschool and then realized my tire was low in pressure AGAIN. Stopped down the street at this location - didnt even realize they were going by appointments (silly me, Covid!) but they were able to get me in. Not much of a wait and they were very professional and thorough. I thought I would have to pay for a patch and they told me that it is one of their free services. Definitely will be back when it is time to change all 4 tires!

Sa
Review №39

Everyone was very professional and respectful of my request, and the tires are great!! I have my one stop place for all my cars tires!

Ka
Review №40

Dustin rocks! Efficient, fast and friendly! Thank you everyone!

an
Review №41

They met us at our vehicle before we ever even got out of the car had two new tires put on and the other tires rotated and now the door in less than 40 minutes awesome job!

Iu
Review №42

Great customer service from Jake, Bryan, and all the technicians for getting me taken care of.

Am
Review №43

Great service. Weve had tires replaced on two cars here. Love our new tires, the interest free credit card, and the warranty. I definitely recommend the warranty. I got a mail in my tire after only 6 months and it was covered by my warranty. I did have to pay to add the warranty to the new tire though.

Wi
Review №44

Fastest balance and rotation ever! Out the door in less than 15 minutes. Definitely will return for any future tire needs.

Ro
Review №45

Always great service.

Mi
Review №46

It speaks VOLUMES about the integrity of a company when an employee goes above and beyond to put the safety of a potential customer, who ultimately did not make a purchase, a priority above a sale.My father who was visiting from out of town arrived with a screw lodged in one of the his tires. Being a long time Discount Tire customer myself, I brought his vehicle in for a repair. The tire could not be repaired due to a liability issue with the tire having been compromised by a previous repair performed by a dealership. Although the rear tires were on the cusp of needing replacement with the fronts not too far behind them, we declined the purchase of a new set since the closest store nearest my fathers home was too far of a drive for regular service (rotate/balance). Discount tire recommended installing the spare tire in place of the bad tire to which I agreed. Upon arrival at the store to pick his car up, we were informed that the car had no spare tire (2017 Accord hybrids have NO spare tire - I was shocked but it is true! ). Furthermore to ensure the safety of my father and wife as they drove back home, of their own accord (no pun intended), they had installed an entry level tire in the place of the tire that had the damage.Discount Tire earned my loyalty and trust 15+ years ago. They continue to provide shining examples of why I keep returning for tires and service and why I highly recommend them.Discount Tire, you guys rock!

Ky
Review №47

Great service. I had no appointment and it was closing time but they still were able to work me in.

Ad
Review №48

Always great, friendly service!

Ri
Review №49

Pumped my tires full of air nice and quick and easy. Thank you so much. I didnt have to do a thing.

Za
Review №50

First time there and will absolutely be my new go to store for tires. Went in only expecting to buy two tires. They gave me a great deal on four. Worked my car in quickly as I did not have appointment and sent me on my way. Exceptional customer service. They won me over.

Ta
Review №51

I love Clive Discount Tire! They are the most friendly, caring professional people! They take an extra step in making sure everything is correct and safe for you to drive off. I know when I take my car in, they want to help me and make sure all problems or issues are taken car of. They are very good with communicating with you and letting you know what is going on. I very much recommend Discount Tire!!

Da
Review №52

I was beyond impresssed! The customer service was fantastic! I felt that they listened, they did not insult my intelligence by selling me a type of tire I did not need, and the service warranty is beyond great! They have gained a new customer by being honest and affordable as well! Thank you! Keep up the great work!

Ma
Review №53

Experience was great very professional and courteous

Bo
Review №54

Great service & always dependable for quality work!

Jo
Review №55

Fast friendly service. Never gives a hard sell.

Ma
Review №56

I went there to have them check the tread on my tires. Anthony was very kind and explained in detail about tread wear and options moving forward. I was very pleased with my experience. This was my second visit to Discount Tire and both times I have been treated kindly.

Ka
Review №57

8/2021 facility was clean with friendly staff

Pa
Review №58

Very nice clean business. Friendly pleasant staff. Had an appointment to repair one tire. They checked each tire and adjusted air pressure on all tires, including the spare, and re-torqued each wheel. Complete Customer Service oriented, and they didnt charge me for the repair. Highly recommended for any tire/wheel services!

LB
Review №59

Thank you Clive, IA Discount Tire for taking care of us weary travelers with horses. Having had a tire blowout on our horse trailer with 4 horses driving through your area, you took care of us in a courteous and timely manner on a busy Friday afternoon close to closing time and we were able to have new tires mounted, be on our way much sooner than we expected and without having to unload the horses 🐎.

Pr
Review №60

They always do a great job! We dont go anywhere else

Ch
Review №61

Quick. Great service. Did what they said and will Be using them again.

Br
Review №62

Well run location. Does credit to the brand.I know its hard work to keep up at a fast pace, thanks guys!

St
Review №63

Love discount they are the best they stand by their name

Di
Review №64

Perfect price, awesome staff and great turn around time.

Au
Review №65

The entire staff was incredibly helpful, Id recommend anyone come here

Ni
Review №66

They were able to patch my tire on a busy day with NO APPOINTMENT in a little over an hour for FREE! Bryan, the assistant manager, was great to work with. He provided quotes for comparable tires for when Im ready for new ones. No pressure sales tactics, very knowledgeable with great service. I will definitely buy my tires from them when the time comes.

Je
Review №67

One gentleman remembered my husband and asked how his car was doing. Everyone was friendly and engaging. Service was faster then expected.

Ke
Review №68

Seriously good customer service, they dont talk down to you at all. Very helpful and willing to work with customers to try to make sure tire care/repair is covered to take long term care of you. This has been great peace of mind for us as we have a teenage driver.

Wi
Review №69

Always amazing! Great service! They were all wearing face masks, and allowed me to stay in my car after checking in. Thanks 😷

Ke
Review №70

Scott was super helpful and patient as I decided on what I wanted. the team all worked hand and hand with great communication!

Ol
Review №71

I just wanted to comment on how quick, calm, and professional these guys are even in the midst of chaos. When I first came in, there was a long line of people for walk-ins. I was impressed with how the rep still greeted me, shook my hand, and made sure that I got the correct service. In the back, I could see the techs working their butts off. I hope this shop gets the recognition they deserve from the higher-ups.

Da
Review №72

These guys are fantastic. I ordered tires and they notified me right away, and were able to get me in 5 days prior to my scheduled appointment. Hard workers who are willing to listen to your needs, and get you out the door satisfied.

Ru
Review №73

Helpful, accommodating, friendly, good prices.

Je
Review №74

Ive never left a Discount Tire location disappointed. Definitely recommend the purchasing the additional road hazard insurance. Occasionally they have additional mail in rebates on select tires, like Memorial Day weekend, so be in the lookout. Ive recommended them to multiple people.

Co
Review №75

Great service love the tires you guys are awesome keep it up

Ji
Review №76

Great store, great employees, great service and for my tire swap and new TPMSs, their attention to detail was greatly appreciated. A very well run tire service center. I have found my new tire store!

Ma
Review №77

I came from out of town specifically to go to discount tire. I had an appointment at the Altoona location which has been without power for over 24 hours due to bad weather. This location honored that appointment and I was in and out within 45 minutes. Amazing service!

Sa
Review №78

This is a great place. They will really take care of you. They are willing to help you get the tires you need. Love this place!!

Br
Review №79

Quick service. Dropped my truck off ahead of my scheduled appointment. They seemed to be on the ball, got my truck in earlier then expected and out before my scheduled time! Will be returning here in the future.

Ge
Review №80

I showed up an hour before they closed- 5 people ahead of me. just recently checked my tires and one was extremely low. they were able to fit me in- even with that many people ahead of me. super great service!!!

M
Review №81

I went to the store because I was having problems with two tires and told him I thought that both had punctures. We have been driving down a lot of gravel roads during the spring.The mechanic said he couldn’t see any punctures, and that it was actually a problem with one of the wheels which needed to be replaced. They would not quote me a price to replace one wheel, but insisted I replace all four. And then they said while they were at it, the tires had low tread so I should replace the tires as well as the wheels.I took the car to a different mechanic for a second opinion. He did a test with soapy water and said two of the tires actually had punctures and the wheels were fine.

Ka
Review №82

Very professional. Got me in same day to remove a screw in my tire free of charge.

Ni
Review №83

Winter storm in Des Moines alignment was off, as a regular customer they gave me a complimentary alignment and it was like driving a brand new car. Charlie and staff over there are amazing guys. If you need any work done one your tires when it comes to do oration alignment or replacement, they are second to none!

Tr
Review №84

Very good staff, excellent turn around time, got 4 new tires in under 30 minutes, car rides much smoother than it did before. Weston, Carl and Jake were very helpful and they told me that they do free flat repairs and air checks as well as free rotations. Would definitely recommend this store!

ne
Review №85

Awesome sale staff and even better shop personal. Grate place for tires and tires only, quick in and out and they know all that needs to be known about tires!If there was 10 star rating they would get all 10 stars!Good job guys!!!

De
Review №86

They do great work as always thanks guys

Ar
Review №87

Kinda expensive.

An
Review №88

When I bought my new set of tires last year the service was great. But it seems that every time that I make an appointment for a rotation even if I show up early, my car sits for a half hour before it even gets touched. The only reason I come back is because it’s free to rotate the tires, but I’m better off just paying the Mazda dealership to do it because they’ll have the oil changed and tires rotated in a half hour and I’ll be on my way. I’ll be buying my next set elsewhere.

Ru
Review №89

So far I have had a great experience with them and Anthony helped me and he was very well-informed let me know all of my options I discussed a few things with him and he was very open to listening to me and taking my opinion on what I wanted to do but was willing to help me in any way he could to get done what needed to be done for my car! They also have a financing system which comes in hand for people who are struggling! Would recommend!

De
Review №90

Very nice and helpful. Got the job done THANKS

Jo
Review №91

Awesome staff. New tires mounted and balanced and on the road in under an hour. Will be back again.

Bc
Review №92

This place is awesome! All of the staff I have dealt with have been friendly and professional. I must say that Dylan made my bad day, much much better. I highly recommend Discount Tire in Clive.

Ma
Review №93

I was very impressed with the helpful nature. I bought my own TPM senor and took it in, they worked with me and installed and reset everything. The gained a new customer in my book.

Pe
Review №94

Took care of our flat tire issue in a tly manner, very courteous. Good job guys!

Ju
Review №95

The staff is very helpful and do their best to explain everything. It is helpful to schedule an appointment but you can usually get help if you have a bit of time to wait.

Ma
Review №96

Excellent service, stopped in for an air check we were helped immediately! Our vehicle was not registering the correct air PSI, a manager came over to assist with quality answers with reassurance! Don’t hesitate to stop here!

Co
Review №97

Stopped in to get my tire fixed (screw in the tread) and they got it dine in 15 minutes! No charge! And a super friendly staff too. Keep up the good work!

nu
Review №98

Fast, friendly, knowledgeable and honest. Wish there were more like it! I would recommend to anyone looking for tires and/or rims.

Je
Review №99

This place is absolutely amazing and I highly recommend them! The associates work hard to get you great deals on tires in YOUR price range (if available), theyre VERY fast in getting new tires put on while you wait (I had new tires put on in less than 30 minutes once I got them picked out with much assistance from their associate helping me with quotes for multiple brands, etc), and everyone is incredibly friendly! They even offer lifetime warranties for the stated tire mileage from the manufacturer, will rotate your tires for free every 6,000 miles, and even check your tire pressure if you just stop in and theyll go ahead and top it off if needed! I am very impressed! ⭐⭐⭐⭐⭐

Da
Review №100

They jack their prices up within 3 days but will “price match” their own website as we had a screenshot proving the tires were cheaper 3 days prior (same price as Walmart.com) . We had to pay for everything in advance and they set up an appointment to put them on for 3 days after buying them only to find out that they take 5 days to get in) .So long story short our appointment is now scheduled a week to the day after we were given our original appointment date ( holiday was another excuse ) .The only way they will make it right is by selling us more expensive tires (we pay the difference) or refund the money that we paid in advance .Also Walmart’s website says they can have the tires in sooner yet the person working the phone at discount tire argued with me even when I pulled up delivery date from Walmart’s website.Very unprofessional business and will never take our vehicles to them again after this episode .We do roadside rescue and will be sure to advise our customers from going to them for tires also

Information
34 Photos
100 Comments
4.6 Rating
  • Address:1229 NW 86th St, Clive, IA 50325, United States
  • Site:https://www.discounttire.com/store/ia/clive/s/2073?y_source=1_MTU0MTYyODQtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D
  • Phone:+1 515-635-6037
Categories
  • Auto body shop
  • Tire shop
  • Auto parts store
  • Auto repair shop
  • Wheel store
Working hours
  • Monday:8AM–5PM
  • Tuesday:Closed
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Restroom:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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