As soon as I walked in, lady standing at the front turns around and literally walks away… lady at counter never even looked up at me. I was the only person in store but only lasted about 5 seconds because of all the awkwardness and silence… so much for trying to buy a handbag… never again.. that was such an uncomfortable experience… makes you feel unwanted when they just completly ignore you.

Not sure whats going on in there lately. I used to ALWAYS find good deals and spend a small fortune. Today,not a dime. And the women that work there arent as friendly and helpful as the ones that used to be there....

Allison did a great job taking my call, selecting my requested items and shipping as promised. Great customer service and I love the bag & wallet...thx u

I dont live anywhere near an outlet so I have to rely on sales staff to help pick out an item for me. Ive been dealing with Allison and Patti and BOTH have been STELLAR!! They went out of their way to help and have been very patient with me while doing so. This Factory Store really does seem to be the friendliest and most helpful of all the staff that Ive talked to from various stores.

This is not your typical factory outlet because....... they are ALL 1st quality CURRENT handbags!!!! They dont make special outlet bags. If you like Dooney, you must visit this store. The smell of leather when you enter the store is great. Friendly, knowledgeable staff. I travel for an hour and 20 minutes to get here.

Amazing prices, great variety of in-season and off-season styles, friendly nice staff.

OMG- I want to give a shout out to all the staff; they have been wonderful and accommodating when I call to check stock; and they are so friendly and patient :) Will be my go-to store!

Good collection. Good sales. Friendly staff. Easy parking

Love the authenticity of the brand. Was able to purchase two bags for the price of one and a free gift. Ayyyeee!

Great staff. Decent pricing, They should install LED lighting...

Best clearance selection Ive seen. Better than woodbury.

Im very unhappy with the service I received, I ordered a crossover bag for my wife for Christmas, which was suppose to come a week before Christmas, of corse that did not happen. I was told on three different times I would have it two days before Christmas, then they claim that the delivery Co. Had it, but they said they never got it. So Customer service then said the one I ordered I could reorder it and I would receive it two weeks after Christmas. I asked for my money back and I was told I had to wait for an tracking investigation to take place I still dont have my money or the pocketbook. Just thought I would speak on this it was for my wife thanks!

Good service and great prices! I go there regularly and love this store!

My go to place when I visit Connecticut. This time I only looked, didnt purchase anything, even though I found a bag I love. May need to go back and take a 2nd look.

Awesome customer service from Allison. Love my new Red Sox wallet!

Great Prices For A New Dooney

Great selection of purses

Great prices

Great customer service

Variety of items friendly staff

Fantastic selection

Great

Bad prices

The Best!!!!

They are special 40% and 60% discount. They are special 40% and 60% discount.