user
Mattress Warehouse of Clinton
8847 Woodyard Rd, Clinton, MD 20735, United States
Appearance
Mattress Warehouse of Clinton
Comments
Sh
Review №1

Amazing!! Ms. Lucy explained everything in detail, was patience with me and is very knowledgeable. She made my shopping experience easy and quick. I would recommend shopping at this location and request Ms. Lucy who will provide you an excellent shopping experience. Thank you Ms. Lucy for my new king bed mattress.

Mi
Review №2

Salesperson LT05 did a tremendous job of helping me select the right pillow for me.She had me try all six of the pillows until I selected the one for me and I can’t wait to go to sleep tonight and finally Finally get a great night of SLEEPThanks Mattress Warehouse

Ch
Review №3

Great customer service experience. Ms Lucy Thompson was well knowledgeable, very professional also friendly. I could not have ask for a better experience, she explained everything in great detail about the bed match and what was needed in helping me select a mattress for my sleeping needs and comfort. Im sleeping a lot better thanks to her help in a great selection

Ki
Review №4

Ms Thompson was amazing. Very helpful and patient throughout the entire process. Delivery was exactly on time, delivery men were fast and respectful. Thank you.

To
Review №5

Ms. Lucy saved the day! My son needed a split box spring and she had one! Made the purchase smooth and easy. My stress level went way down by her easy manner and efficiency!!

Lo
Review №6

The gentleman who helped us was very product knowledgeable; pleasant and greeted us as we enter the store. He was not overbearing or pushy.

Ma
Review №7

Jeffiey is the best! My husband has a bad back. After determining our numbers he showed us 3 different beds. He was very patient and just allowed my husband to quietly settle into each mattress. He explained the construction and the difference in each mattress. Never felt rushed or pressured. We found the perfect mattress. Thank you Jeffiey!!

Li
Review №8

Let me tell you the customer service was excellent! Lucy was patient, knowledgeable and made sure we picked a great bed.

No
Review №9

Lucy and Jeff made my day. They provided awesome customer service and made it possible for me to obtain a great mattress to improve my quality of life. Thank you Lucy and Jeff.

Mo
Review №10

Lucy did an awesome job giving me all the insight i needed to buy the perfect mattress! She was very personable and had great customer service! Thank you Lucy for all of your help and assistance!

Va
Review №11

I had a great experience here. Provided me with awesome customer service and made me feel comfortable. Ms Lucy helped throughout my time and helped me find the perfect mattress for me !

Pa
Review №12

Great customer service! Mrs. Lucy was very professional and answer all of my questions and provided me with everything I needed and helped me make an informed decision. 5 stars for Mrs. Lucy however 4 stars because of delivery service.Updated: I went from 5 stars to 4. Management you need to train your delivery drivers better. Poor customer service. No care for the product. If my husband had not stopped the man he would have put a hole in the mattress by not carrying and pushing on the railing. Also they did not remove all the trash and then when the left the walked out our home and left our front door wide opened.

or
Review №13

My wife and I visited your Clinton store and met Jeff our sales person he did an awesome job matching us with our new bedding.

Go
Review №14

Jeff went all out to help me with an item I had in layaway that was no longer in stock. He followed up with me as to every step he was taking to insure I was taken care of . Thanks Jeff!

Vo
Review №15

I have not slept this good in years. Wonderful atmosphere sales staff not pushy, but very knowledgeable. The store is very clean, they even have a computer that you can used to determine what type of bed is best for you. They have thin cloth to put over anything you sit on, I just wish every place was as careful as this place. Ms. Lucy was the first person I met and she was nice and easy going, but I noticed ever time I asked a question about a product she would stand walk over to the product and give me an abundance of information. She really took her time and explained every question I asked. Then there is Mr. Ray he was wonderful, he was not pushy but he did have me think outside of the box. He gave me information and I based my decision on information that he gave. Thanks to the both of them I sleep so much better at night. I am a miser, and dont like paying a lot for anything. So in my eyes anything over 500.00 dollars is pricy, but even I have to admit my mattress is well worth the price I paid for it. I would rather pay what I did for that mattress than loading up on Motrin and melatonin at night. If you are looking for quality service and goods then this is your place, if you are looking for a seamless buying experience that this is your place.Sleep Well,VJ

An
Review №16

Jeffrey and Lucy are the absolute best! Outstanding customer service and professionalism. 👍🏾👍🏾👍🏾

Di
Review №17

Lucy and Jeff made me feel comfortable , very appreciated , and was extremely patient and passionate. They were effective and efficient with deciding what was best for my sleeping needs.

Sh
Review №18

I came in to get a bed for my mom. Mrs. Lucy provided excellent customer service. With her expertise and guidance, we were able to find the perfect mattress. She was very patient and we enjoyed this shopping experience. Thank you for your outstanding service.

TE
Review №19

I have never felt so comfortable with making a decision our sales woman Mrs Lucy was very informative and very courteous and also insisted that we take advantage of the sleep mattress survey which made us aware that a firm mattress would suit us for our sleeping positions and conditions .I definitely recommend visiting this location and I will refer friends great customer service team. Thank you guys

J
Review №20

Mrs. Lucy was very knowledgeable of the different firm style mattress I was looking for. I left the store with a smile and now some good sleeping. Thank You !

Ca
Review №21

Jeff and Lucy wonderful staff made us feel Welcome and appreciated and we will be back impeccable customer service

Ja
Review №22

Lucy was amazing!! She is very helpful, understanding and pleasant, she’s knowledgeable, friendly and professional!! I love her great customer service!!!

Na
Review №23

Ms. Lucy was skilled, patient, and really allowed us to make a purchase we feel confident in - we will be back soon!

Jo
Review №24

Decided to buy a new bed, I decided to go to this branch and had the opportunity to be helped by Ray, he was very knowledgeable and helpful in order to get what I needed, excellent customer service, prices. I definitely recommend going there.They won a 5 star review with Ray in that store.

Ch
Review №25

Went looking for a bed and never thought Id buy one that day. Lucy did a great job explaining which type of bed fit my needs the best. I got a split king tempur pedic adjustable bed and me and my wife love it!! Thanks Lucy and Mattress Warehouse!

Mi
Review №26

Came to look and Jeff talked ne in to bring. Great job and very professional

Ma
Review №27

Lucy provided excellent and professional services. She was very patient and helpful in assisting me in my selection of the best tempur-pedic bedding.

Tr
Review №28

The staff was very friendly and helpful. The delivery of my mattress came on the date...right on time. I love my mattress and I would shop there again for my next one.

Ta
Review №29

Ms. Lucy provided excellent customer service! I was very impressed with my shopping experience and highly recommend her for your mattress purchase.

lu
Review №30

Great serviceDid my homework and ending comming back to a good deal I am very happy with the efficiency and quick service.

To
Review №31

Ms. Lucy was phenomenal!!! From the time I walked in until the time I walked out of the store, everything was flawless. She is very knowledgable and is a people person. She didnt try to sale me anything I didn’t need or want. She truly made my purchase easy and I am happy to have had her as my saleswoman. THANK YOU LUCY!!!

Ba
Review №32

Great service and attentiveness by Mattress Warehouse representative Ms. Thompson. Love the system that they used to help customers identify and provide options to purchasing the right bed for them.

Ne
Review №33

The manager Ray is wonderful!! Excellent customer service, wonderful personality and made sure that mine and my moms matress needs were taken care of. He is a definite keeper for the company😁😁

Ma
Review №34

I need a twin mattress for my second bedroom. I called ahead and Mrs. Lucy was super nice and professional and assure me she had the product i wanted in stock in store. Once i got there she helped me out and explained everything. I bought my mattress put it on the roof of my car and off I went. I would recommend this location and would shop here again.Thanks Ms. Lucy

B
Review №35

I had to exchange the mattress and boxspring I purchased from another store. Ms. Lucy helped me do the bed match (which i was not offered during the original purchase process) and pick the best mattress for me. She was a pleasure to work with, very knowledgeable and personable.

zy
Review №36

Stupendous customer service. Ray was amazing with helping me through my purchase. From explaining things in detail to just being funny. Best service ever!

Ke
Review №37

Lucy Thompson was the sales associate on my visit. Lucy was very knowledgeable about the construction of the different mattresses. I did the Bed Match assessment and we discussed the pros and cons of each type. Would definitely recommend asking for Lucy Thompson when you shop.

De
Review №38

Lucy was super helpful in our finding a mattress that worked best for us. She was very patient and explained everything to us. Great service.

Co
Review №39

The staff at this location were knowledgeable and very helpful. Will come back again.

Sh
Review №40

My entire experience with searching for a new mattress at Mattress Warehouse great! A special thank you to the sales person, Ray, who provided excellent customer service and had an abundance of product knowledge. He matched me with the best mattress to meet my physical and financial requirements. Ray made my experience easy and great! I’m excite to break in my new mattress! Thanks again Ray!

Si
Review №41

Great service, and customer orientated

OP
Review №42

Ray was super pleasant and knowledgeable about the merchandise. From the phone to the store, I was pleased with my service. I will definitely come back and let my friends know.😊

Ti
Review №43

I am a repeat customer. The sales person was polite, asked about me needs and gave me exactly what I wanted. The delivery was flawless. The item arrived when promised and delivered with care.

sa
Review №44

Ms. Lucy was so helpful and nice and intuitive with everything ! I definitely recommend

Wi
Review №45

Great service from Lucy at the Clinton store. Knowledgeable, took time to explain things. Friendly, and great personality. Delivery staff were friendly, and very quick in removing and setting bed up. Highly recommend. 💕

Do
Review №46

Service is phenomenal! Ask for Ray! I walked in and he greeted me like we were high school classmates. He also did that from a distance with his mask on!!!

Ma
Review №47

Ray provided exceptional service. I came in the store not thinking I would actually buy anything, but this man has amazing communication skills. I truly aspire to have such candor in my personal and professional life. Long story short, he was helpful, knowledgeable, and took the time to explain every little details. Great service!

Be
Review №48

Miss Lucy Thompson was great, very professional And friendly at the same time. Great people skills.

Wa
Review №49

The entire experience was great. The sales person had an abundance of product knowledge. She was matched me with the best mattress to meet my physical and financial requirements. The mattress delivery was as promised; on time, quick and neat. Oh, the mattress is awesome!

Re
Review №50

My customer service person was so wonderful, she really help me out to with finding the right mattress.

Ja
Review №51

Ray is the man with the plan!!! We came in today to help my mother get a more comfortable bed since hip replacement surgery and he helped us out with the best possible experience ever. Even on his day off and an unformed circumstance, he was still able to give us A1 service! I recommend him any day!

Le
Review №52

We just had the best experience at Mattress Warehouse! Ray and Lucy are amazing!!! The professionalism and excellent customer service at this location can’t be beat!!! We will be sure to come back to furnish our guest rooms!

Ro
Review №53

My 1st time mattress shopping. Ms. Lucy was so nice and patient with me and explained everything about all of the different mattress types. She watched me go from bed to bed playing goldilocks. In the end I found a great mattress and Ray gave me a great deal on the mattress and adjustable base with all the bells and whistles. Happy birthday to me!

Se
Review №54

I arrived here 20 minutes prior to them closing. Ms. Lucy not only made me feel very important and excited to shop for a new mattress but she greeted me with a super loud smile. She really went out of her way to make me laugh and give me the best deals. This was my 4th store to visit and all I have to save is SOLD....THANK YOU Ms. Lucy!!!!

Ta
Review №55

Ray really gave me one of the best experiences here ever. He really took his time and gave me a really great mattress. I would recommend Mr. Ray any day.

Ch
Review №56

Ray was my sales rep and he was perfect! He had great customer service, knowledgeable on any mattress I asked about, and very patient with me due to the wonderful selections that I saw in the store. I will definitely come back if I need to replace any more mattresses in my home and recommend this location for anyone who needs a mattress alongside great service!

C
Review №57

Had a great experience at mattress warehouse. Lucy was very professional and knowledgeable. She recommended the proper mattress to fit our needs. Delivery and setup was very quick. If youre in the market for a mattress, I would highly recommend!

Cr
Review №58

Ms. Lucys Customer Service was amazing, from the time I walked in the store she took care of me. Very professional and courteous. Thank you Ms. Lucy for all your help, Im sure I will enjoy my new mattress.Mr. Ray was also amazing, he was very knowledgable and his customer service was nothing short than professional.They both are the best!

ja
Review №59

What a wonderful experience! Lamar is the BEST!!! He is knowledgeable and personable - he didnt just try to sell us a bed, he made sure it was the right bed and in our price range. No high pressure sales tactics. He made me feel comfortable asking questions, and I had lots! In the end, we got a great bed and my son is extremely happy with with it. I will definitely recommend Mattress Warehouse of Clinton and Lamar to others.

Ty
Review №60

Lamar was knowledgeable and helpful during my mattress buying experience. Havent purchased a mattress in years. He took time to explain the different types of mattresses, and what made them different, even if I needed the explanation more than once. He was pleasant and polite and made buying experience painless.

As
Review №61

I came in here to just look at the beds. I had my mind set on something no more than $600 and it had to be a pillow top. Well I came in and met Lamar, the store manager, and he asked what I was looking for. I told him and then he set me up on their bed match machine. He showed me various beds in and out of my desired price range. Needless to say I settled on the more expensive tempurpedic with an adjustable base. This bed is truly the best and I’ve had the best sleep since I got it about a week ago. Delivery came quickly as well since I ordered on a Sunday and got it on Wednesday. Also when it was delivered it was too high and I called Lamar and he and his stock guy, Anthony, came out and adjusted it for me. They did it free of charge and they didn’t have to since it was my fault the bed was too high but I really appreciated it. This type of customer service is lacking today and they took great care of this customer. My mom has bought beds from here and we will keep coming back. They have top notch customer service and they don’t try to sell to you just to get a sale.

Ge
Review №62

What a wonderful experience working with Ray at the Clinton, Md store. He made the process so easy and painless. King Size bed here we come. I would recommend this store and even more so RAY...

Ga
Review №63

Ray Arguijo sold me a great mattress set. Ray jumped into action as soon as he was aware that I needed assistance. He was very knowledgeable about the different sets and answered all of my questions. He was also very professional which is the reason I chose to do give him my business instead of the other mattress store I was at prior. Im a happy customer.

Ja
Review №64

I received great service from both Ray and Ms. Lucy during the selection of my new mattress and adjustable base from Mattress Warehouse. They took plenty of time to walk me through all the options, including the pros and cons of the various mattress types. I left the store after making a significant investment in the quality of my sleep but had no regrets due to being well informed during the process.

Ad
Review №65

Mrs Lucy was an excellent saleswoman! Very knowledge and personable!

Cl
Review №66

This team was one of the best. They went above and beyond to the point of switching mattresses on the floor model beds to give me a visual of what my bed would actually look like trying to make sure I was satisfied. I am glad I stuck to my neighborhood Mattress Warehouse instead of paying $10K for a sleep number.

Sh
Review №67

So initially i visited the district heights location in search of a Serta Brand Mattress. I was greeted by Ms. Vee who was very friendly. I told her i wasn’t sure of the type of feeling i was looking for in my mattress as i hasn’t purchased a mattress in years. She made me aware that it would be my best bet to take the test but her machine was temporarily down. She said if i had time to ride to Clinton which wasn’t too far, i could take the test to ensure i was happy with my mattress choice. I was told to ask for Ms. Lucy at the Clinton location. When i arrived, Ms. Lucy greeted me! Lol i told her my dilemma and she proceeded to help me through the test! Ms. Lucy was SO knowledgeable about everything really haha but most importantly about mattresses! She explained to me everything I’d be getting in each mattress and let me decide with no force. It was like talking to someone you knew and trusted. She answered all my questions and i believe i left with the best option for me! I really appreciate the customer service and would refer everyone i know to visit.

Ma
Review №68

Ms. Lucy was so amazing!! I had an issue with my delivery and Ms. Lucy went above and beyond to ensure that everything was corrected and she also followed up after to make sure that I was happy. She is so kind and friendly and I would recommend anyone to go and see her. Thanks Ms. Lucy

Ki
Review №69

Great experience! Jeff was very knowledgeable and patient taking the time to show various beds and using the bed match system to find the perfect sleep. Im looking forward to my new mattress & sound sleep!

Ka
Review №70

Ms. Lucy and Ray was absolutely amazing with customer service and helping me to choose the perfect bed at a price that fit my budget. Go see them guys. I highly recommend!

El
Review №71

If you want great customer service, knowledgeable staff, and reasonable pricing, THIS IS THE “GO TO!” Today my mom and I were serviced by Lamar. He helped her to find the perfect mattress for HER! He was patient, personable and professional. He took great care of her.

Om
Review №72

Ray gave us a great deal on a Queen Serta mattress! Customer service was excellent! I will definitely visit again.

Ni
Review №73

The Staff at the Clinton Mattress warehouse was awesome there customer service was amazing from the time we enter until the time we left. Thank you Ms Lucy

R
Review №74

Lucy was amazing. The people here are very nice & I got a great deal. So glad I stopped in on a whim instead of blindly getting something online.

Le
Review №75

This was my best experience ever. Walking into to the store I immediately got the impression that Lamar was super professional, and friendly. Lamar made my experience of purchasing my first mattress as smooth as possible. His knowledge and expertise with the help of his mattress diagnostic equipment, helped me make the best purchase possible. I am very happy with my purchase, and look forward to many restful nights. Being a military member doesnt always have its perks, but Lamar made it clear that military is very welcome here.

Pa
Review №76

Lucy was so very helpful when my husband and I selected our new super comfy mattress! Her service was great and she was so friendly which made for an enjoyable experience! Thanks lady!

Li
Review №77

Ray was a very good salesman. Took time with me, as I was making the purchase for someone else. He was very helpful. Thank you Ray!

An
Review №78

My experience at Mattress Warehouse in Clinton, MD was wonderful! I went in the store and was greeted promptly by Marie. I told her what I was looking for and she showed me what they offered. I made a selection and purchase on a mattress with a great deal in less than 20minutes! Marie was professional and knowledgeable; definitely the person to go see!

Pi
Review №79

Lamar was outstanding! He’s a true a professional, explained everything in detail and even gave us some amazing discounts. Will definitely refer this store to my family and friends.

Ak
Review №80

Excellent customer service. Would recommend to anyone.

Jo
Review №81

My experience at this mattress warehouse was perfect. Ray and Ms. Lucy were great from the time I walked into the door to the mattress being delivered to my house. I received great customer service and a great mattress.

Je
Review №82

Ray was very professional and responsive to my needs. I came in to purchase just the bed frame and provided me with all the options available. I appreciate him for providing excellent customer service.

Cy
Review №83

Leroy and Cynthia Holtz were at Mattress Warehouse to get credit on 300.00 that was put down on a bed. We came in to exchange for something less expensive. Lucy and Sean were very helpful and friendly to us. We appreciate their help and support. We were blessed with their professional expertise.

Pa
Review №84

The customer service at this location is amazing! I recently bought 3 mattresses and was pleased with my experience in store and with the delivery crew. I would recommend this company and location to anyone! The staff is friendly and willing to help customers throughout the process.

Be
Review №85

Lucy Thompson is the person to go to when searching for the perfect night sleep. She is knowledgeable and certainly knows her sleeping gear. We love and appreciated her service.

ae
Review №86

I passed about 10 mattress places and happy I did. As soon as we walked in, we were welcomed in by Jeffrey and Lamar, which run a friendly and professional business. We were looking for a full set and frame for my Dad thats moving in a senior residence. They went over options available and we were ready to go and making the purchases within 10 minutes. Thanks to this store for their assistance and I encourage other folks to patronize this business.Signed 24 year veteran, Adria, thanks!

Ia
Review №87

Lamar was our sales rep and we could tell he was very knowledgeable in the products they sell. He helped us figure out the best mattress options according to our needs and made sure we were aware of available deals. Ill definitely be a return customer when its time to buy the kiddies quality beds.

Je
Review №88

Lucy and Ray was helpful in getting me my new mattress. And I have visited the store perviously for a pillow. The explanation in purchasing a mattress was great and detail.

An
Review №89

This is the best place around JB Andrews to buy a mattress! My wife and I absolutely love the mattresses we bought from them. The staff has always been kind, professional, and they treat military members exceptionally well. Go in and ask for Ray. Hes a total pro!

Mu
Review №90

Im a 1st time customer and this is absolutely the best buying experience I have ever experienced in my life. Ray the manager is 200% 5stars A+ off the charts in his professionalism ,knowledge and presentation. I would refer and recommend anyone to choose Mattress warehouse as their choice . Please visit your location especially this location. Thank you Ray!!!

Er
Review №91

The staff was very professional and friendly. Lucy, Tim, and Shawn were very attentive and knowledgeable about the product. Thanks again for helping me to pick the best bed for me. I’d recommend this location to anyone.

Je
Review №92

Lamar is a piece of work!! But in a good way 😉 He made my experience a good one. From the time I walked in he had me laughing. Hes really good at what he does. Very knowledgeable and personable. I originally went to Mattress Firm and Im glad I came here.

Ti
Review №93

Ray was very friendly and helpful when I came to purchase my sons bed set today. The prices were amazing, perfect for my budget.

Ki
Review №94

Stopped in just to take a look (feel). The sales people, MS. Lucia and Ray were awesome, friendly and professional. My budgetary needs were met and I am so please.

Sp
Review №95

Ray and Ms. Lucy were both very helpful into us finding the bed We wanted. Happy with our Serta Hybrid Elite X8

Me
Review №96

Ms. Lucy and Ray, very kind, help you find the best one needs to sleep better and comfortably. Thank you for your attention, they are the best !! 🤗

Lo
Review №97

Great prices and great customer service.

Sh
Review №98

As soon as I walked in, I was greeted by Ray and he was very friendly. I was looking for a mattress for my son and he was very helpful. I walked away with a great mattress that I know will help my son get much better sleep at night.

I-
Review №99

My wife and I were here at Clinton warehouse, professional service delivery was excellent, Ms Lucy was awesome in her attention to all our questions and enquiries.We had no doubt that we are getting value for money, so we went for it.

Ch
Review №100

Great customer service!!!!!!!!!! Sales rep (Ms. Lucy) was excellent, knowledgable and patient.

Information
45 Photos
100 Comments
4.9 Rating
  • Address:8847 Woodyard Rd, Clinton, MD 20735, United States
  • Site:https://stores.sleephappens.com/United-States/MD/Clinton/Mattress-Warehouse-of-Clinton/45/11139?utm_campaign=yext&utm_medium=organic&utm_source=GMB&y_source=1_OTk5MTA5OS03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 301-856-8573
Categories
  • Mattress store
  • Bedroom furniture store
  • Home goods store
Working hours
  • Monday:11AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:11AM–6PM
  • Thursday:11AM–8PM
  • Friday:11AM–8PM
  • Saturday:11AM–8PM
  • Sunday:11AM–8PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations