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Granite Kitchen & Bath LLC
93 Entin Rd, Clifton, NJ 07014, United States
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Granite Kitchen & Bath LLC
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VE
Review №1

HiWe used these guys and we are so happy with the install .Very professional..I was amazed how he used a laser on a tripod hooked up to a computer to measure ..When they came to install it wow ..All the cuts were perfit and you can choose where you like your veins cut on the slab before they cut it ..They were reasonably priced and very helpful..Thanks for making our kitchen beautiful..Thanks Again

Ka
Review №2

I LOVE my quartz countertop. The process from when it was templates through delivery and installation was excellent. The installation team was polite and efficient. They did a great job start to finish!

ca
Review №3

We had our kitchen countertops replaced with granite. The installers were very professional, respectful, polite and hard working. We are very pleased with the work performed and without reservation would recommend Granite Kitchen and Bath.

Au
Review №4

The crew installed stone countertops in our house in central NY. They did a lovely job and were very professional. The counters are beautiful and the crew was personable and a pleasure to be around. Thank you!

An
Review №5

I’m currently working on a 4th project with GK&B. I only have positive experiences with them. The staff are all professional and prompt. I will definitely use them again.

Su
Review №6

Erik was extremely helpful and patient, writing the names of each piece for me to share with the folks back home to help me with my decision. All their choices were truly beautiful. I’ve seen their work and know they do a beautiful job. I’m excited to see the end results which I know will be done quickly and professionally.

Da
Review №7

We looked & we found the perfect place, Granite kitchen & bath.Once you walk in you notice how professional,caring and friendly the girls are.We filled in a sheet with some information, spoke to our sales girl and gave her some ideas of what we were looking for, & she had the perfect granite for my wife kitchen, as we walked to the showroom we saw so many selections but we knew we wanted Darwin as our choice.Its been great working with this company.

41
Review №8

Im truly a firm believer in Granite Kitchen & Bath.. Their Prices, Craftmanship and Customer Service is 1 of the best in the granite industry.. I just bought my 1st home,and I was recommended to Granite Kitchen and Bath by my co-worker and I must say the work they did in my bathroom and on my counter tops is amazing.. Im so glad I took my co-workers word and invested my money wisely.. If I was to ever recommend any company, Granite, Kitchen and Bath would be the 1st place..

Sa
Review №9

My parents are having their kitchen counters updated to quartz. I highly recommend this place. The customer service was great and staff was friendly! We worked with Kornelia who was very professional and knowledgeable in the products. Prices were very fair. I will definitely be using them when I redo my kitchen!

La
Review №10

I had a great experience with GK&B. Staff was pleasant on the phone and the installation went smooth. Countertop was perfect. Everyone was on time and communicative. Great price and beautiful quartz!

Na
Review №11

Erik give us a good price. He is the bast.keep up the good work

Sa
Review №12

Excellent place, great selection, very helpful staff. Eric did an excellent job with the order.

Ju
Review №13

Eric was very helpful and very professional. He explained everything very well and gave us good price

Th
Review №14

Good prices. Easy from beginning to ends. Fast ETA for install. Coming back to do my basement soon!!!

Aa
Review №15

Update: Store manager tried to have me remove the post by suggesting discounts and kick backs. I now see she wrote a defensive and personally accusatory response.There are many locations for choosing renovation projects in New Jersey - we are blessed with good, other options.My experience was disappointing and unprofessional. I was given misleading information over the phone only to realize that upon driving for 30 minutes for an appointment. Would not recommend this place for projects requiring professionalism or accountability.

Ma
Review №16

GKB are super professional!! Staring with the excellent customer service from Gosia to the superb installation from Hubert and his team. Amazing work! Very happy using them and would highly recommend.

Jo
Review №17

Ana was great! She worked with me to ensure that the best configuration and use of materials was optimised, which really helped keep me on budget.The layout and install team were quick and did a great job to fit and make a very nice seam at the sink.There is an extra charge at a certain square footage, so be aware.My countertops and vanity came out great!

Jo
Review №18

Really great customer service, amazing color selection to choose from. Highly recommend!

Jo
Review №19

I love GKB. I own 2 houses with a total of 4 kitchens and 8 bath rooms. They have installed all my kitchens and bathrooms. I have invested more than $35,000 (I like the expensive stones* ) and will continue future projects with GKB. I still have to do my bar, laundry room, man cave.

Je
Review №20

I absolutely love this place. The staff is amazing. I have come here for two of my homes and worked with Kornelia. She was amazing. The prices were good and I loved the way it came. I have recommended to tons of friends and family.

Go
Review №21

We wholeheartedly recommend Granite Kitchen & Bath (GKB) and team without any qualification. We got our countertop from GKB. Eric from GKB helped us choose our stone. The fabrication and installation team from GKB did a wonderful job, and we love the final product! In summary, we are extremely happy with our experience with GKB.

An
Review №22

Excellent workmanship, one of the few things that was perfect during renovations. Highly recommended.

ma
Review №23

This company is great, great people to talk with a little expensive but great a company.

Mi
Review №24

Went there for kitchen countertop quote. Talked to the guy and i asked simple questions. He didnt really know how to answer but its fine.After i choose roughly 3 different materials, he said he will do the estimate. Meanwhile he answered a phone call and i had to wait as that customer was more important. However, no seats available for customers . While he was working on the price i had to stand from the side.At the end , he came with hand written price for only 1 of the materials i choose and i said ok anyway can i have a copy of this and he said: I CAN GIVE YOU COPY ONLY IF YOU SIGN THAT YOU AGREE ON OUR TERMS OF PAYMENT?What terms man, we are not making any agreement, i am not purchasing anything, i just need the quote so i can compare with other sellers. Simple as that. he said again, I NEED YOUR SIGUNATURE IN ORDER TO GIVE YOU COPY OF THE QUOTE.And nope, i dont care for your quote, price or how you work. making me sign for a quote tells everything .... from the very beginning you turn your customers away....2 STARS AS THEY NEVER ACTUALY GOT THE JOB DONE, AND THEY WONT GET THE JOB DONE RIGHT ACORDING TO THE OTHER REVIEWS

Gr
Review №25

I dont be writing coments but GKB is GOOD people with good prices. Had to give a shout out to my mans Erik.

Ma
Review №26

Always busy but always consistant in the best pricing and service.

Bo
Review №27

Granite kitchen and Supply did a fantastic job with out countertops from measuring to installing. I would recommend them to do your remodeling your kitchen!!

Ju
Review №28

Very friendly place, Shantel the sales rep seemed very genuine and caring she took her time to explain the whole process because it is my first time buying quartz. I felt very comfortable and not pressured to make a purchase, the warehouse is very clean and full of wide selection of quartz and other beautiful stones. I highly recommend this place so far.

Ka
Review №29

Great company, I been buying from them for many years. They went from a small shop to a huge amazing warehouse full of all kinds of materials for counters. Their staff is like family by now, good people, great quality product and great service.

Sh
Review №30

I used Granite kitchen & bath for my kitchen remodeling. They have a variety of products and an excellent crew for the job. Their pricing is competitive as well. Working with everyone involved in my project was a real pleasure. Everyone on staff is conscientious, knowledgeable, and professional. Overall, Im very happy with my kitchen and the experience. I would highly recommend these guys and would love to work with them again.

Lu
Review №31

Ive heard so many amazing things bout this place, 2 of my girlfriends got their kitchen done here. Their showroom is closed due to the Covid19 but I was still able to reach their sales rep Kornelia, she was very helpful. I told her what I was interested in and she sent me some options in photos taken in their warehouse, I was able to pick a color from a picture and now Im waiting for my template. I cant wait to see the final product.

Ce
Review №32

I used Granite Kitchen & bath for my kitchen remodeling. They have a variety of products and an excellent crew for the job. Their pricing is competitive as well. Working with everyone involved in my project was a real pleasure. Everyone on staff is conscientious, knowledgeable, and professional. Overall, Im very happy with my kitchen and the experience. I would highly recommend these guys and would love to work with them again.

Br
Review №33

Granite Kitchen and Bath is the best company that I have ever dealt with. First they showed my husband and I the stones that they had in stock and then gave us other stone yards to look at. They were reasonable priced & the job was completed ahead of schedule. It looks fantastic. The installers were on a mission. Fast, Friendly & no flaws in their work.

Ja
Review №34

Best selection of Quartz I have seen so far and I been to many different suppliers. I’m in the beginning stages of purchasing my counters but their warehouse is the best i have visited and most likely will be purchasing from them.

Pi
Review №35

Well I have to say, the staff of Granite Kitchen and Bath have really delivered. From the moment we entered the showroom they were attentive, caring and time was not an issue. From measuring to install the technicians were professional and it reflected in their work. The craftsmanship was outstanding. They took their time and respect our home, they install our counter-tops with care and accuracy. The result, we are pleased beyond expectation. We have no hesitation using Granite Kitchen and bath or recommending them in the future.

pe
Review №36

Eric was our sales person he was great. Very patient helpful and was great to work with

Li
Review №37

Superior service and product. From the start, I’ve received a warm welcome from the front desk. They are professional, friendly and were eager to help as I carefully selected new countertops for my newly renovated kitchen and bathrooms. Throughout my experience the staff were customer-focused, provided ideas from selecting slab to template/design, and were readily available to answer any questions. They went above and beyond my expectations in customer service, quality products, and delivering on-time. I highly recommend Granite kitchen and bath to contractors and homeowners. It’s the perfect place to complete any of your projects.

Yo
Review №38

Excellent customer service provided by Erik.So knowledge and helpful Thank you

Je
Review №39

This Place is the place to go to accommodate your countertop needs . Ana and Gosia are a delight to deal with . I am a contractor and send all my clients here . Chantell always takes care of my customers. Highly recommended and prices are very competitive 👍👍👍

Ha
Review №40

Excellent customer service provided by Erick which helped my family get the best granite for our kitchen and bath. Thank you.

Sh
Review №41

Excellent customer service from the time we walked into their showroom to installation and completion of project. Ana was our point person and super helpful throughout my project. She helped make an overwhelming project seamless and actually pleasant to navigate through. Granite Kitchen & Bath is super professional and a pleasure to deal with. Thank you!

Jo
Review №42

Great selection and prices. Erik is amazing. His knowledge and insights helped us find the perfect quartz countertops for our kitchen.

Er
Review №43

I picked out beautiful granite with them, they came to take the measurements (professionally in and out) and returned 6 days later at my convenience to install the counters and island in the kitchen.My wife loves our kitchen. I highly recommend this company. They were fast and reliable. Economically in my budget too.

Do
Review №44

I have been doing business with Granite Kitchen and Bath for almost ten years, and have always had great service from start to finish. In my case the projects have included some very difficult and technical installations. All were done on time and perfectly. The work was all in my home, so I continue to enjoy the results everyday.I recommend Granite Kitchen and Bath very strongly.

Da
Review №45

We received exceptional customer service, Ana was our point of contact and coordinated everything without any problems. Were happy to have replaced our laminated countertop with granite, the kitchen looks like new. The crew was very professional and made the installation a pleasant experience.

lo
Review №46

The staff was very professional. The showroom is wonderful with many varieties of stone to choose from. They went above and beyond to make sure I was completely satisfied. They also delivered the material in less than a week which is incredibly. I would highly recommend Granite Kitchen & Bath

Ge
Review №47

Easy to work with. Expensive but still less expensive than anywhere else.

Va
Review №48

I have nothing but praise for the nice people running this business.All of the GKB team are an absolute pleasure to be around and talk to.My husband and I wanted to remodel a bathroom. We wanted something nicer than Home Depot, but didnt want to break the bank. We believe we got the best of both worlds...The sales girls listened to what my husband & I was looking for and made suggestions that were right on every step of the way.High quality products that were much nicer than other granite companies.We were so happy with the first bathroom we decided to do both. We would definitely recommend them to friends and will be going back when we are ready to do our Kitchen.

Ch
Review №49

Great one-stop-shop. My wife and I came here looking for a specific quartz from Reliance. Turned out, these guys had it in stock and only charged us for what we used not by the slab like everybody else. Jocelyn our sales associate helped us choose an edge and sink and explained the order process thoroughly.At the time of templates, the technician brought out a laser to accurately - my wife and I were very impressed with the level of attentiveness and precision our project was receiving.Pricing was upfront, no hidden fees no extra charges. What you use is what you pay. We had 73 sq/ft and even recieved a free sink which saved us a lot of money opposed to going to our local plumbing supply.During the day of installation a crew of four men came who were very professional. They used drop clothes before putting their tools on the ground and quickly got to work as soon as the stone was unloaded. Any questions I had were thoroughly answered. The job site was cleaned after installation and I was allowed to inspect everything after inspection.I highly recommend this company and the product they deliver. I will definitely use them for my beach house in Surf City. Thanks for the great work guys!

Jo
Review №50

My total experience with Granite Kitchen & Bath was excellent from the picking out of the granite to the completion of the job. The staff took the time to show my wife and I everything we wanted to see and answered many questions before we pick out the granite for our countertops. The installers were professional, courteous and extremely skillful making our kitchen the kitchen we have always wanted. Throughout the whole process the staff made my wife and I feel extremely comfortable in our decision-making process. The bottom line is that they are all true professionals and extremely appreciative of satisfying their customers needs.

Sh
Review №51

Love, love, love my granite, with all this madness I didnt think it was possible to get my counters installed but Granite Kitchen and Bath made this happened for me during these hard times, I am so grateful my counters look great.

Ma
Review №52

I used this company to install a granite counter top in my kitchen. They did a phenomenal job. I highly recommended them to my family members. Very professional and friendly.

Je
Review №53

We had granite kitchen counters installed 6 years ago and they still look brand new. Unfortunately, for whatever reason, the sink disconnected and fell on Sunday. Damian was contacted by our general contractor on Monday morning and he had a new sink installed that evening. Yes we had to pay as it was out of warranty, but Damian basically charged us his cost for the sink and the labor.The guys did an outstanding job and left the area as clean as they found it.I highly recommend Granite Kitchen and Bath for the quality of their products and outstanding customer service.

Pi
Review №54

Great job and customer service! We had granite and quartz put in three bathrooms and couldn’t be more pleased. The job was completed in less time than they quoted and the installation workers were courteous and professional. When they left there was nothing for us to clean up

Lo
Review №55

Outstanding customer service received by Erik, I received and estimate and schedule my appointment for template the same day. 7 business days later heres my kitchen all installed its amazing and my wife love it. Thanks to the entire team.

Xx
Review №56

Granite kitchen and bath is the best company that I have ever deal with. First they showed my husband and I the stone that they had in stock and then gave us other stone years at look at. They were reasonable price & the job was completed ahead of schedule. It look fantastic. The installers were on a mission . Fast friendly & no flaws in their work

we
Review №57

Great Place Get you Counter tops!! they have amazing quality, Highly Recommend!! Thumps up , Great employees very helpful :D!!

ci
Review №58

Love my new white and gray kitchen, Ive been to so many places and could not find the perfect color for my kitchen. Then my friend recommended Granite Kitchen and Bath and Im so glad I took their advice because their warehouse was huge and filled with so many beautiful slabs, I finally found the perfect color. Installation was flawless Im posting some pictures to show how neat their work is, I couldnt be more pleased.

Da
Review №59

Very nice selection and short turn around time!!

bo
Review №60

I had the best experience. The quality of the service was incredible. Very kind and hardworking installers. The granite came on time and the installation was very professional. I want to mention a women who was a great help to me. Kornelia gave me the best price around! I would definitely go back and do business with them again. Strongly recommend.

Ka
Review №61

I had a great experience buying my new beautiful quartz countertops! Thank you Erik you were so helpful in selecting the perfect countertop!

Ma
Review №62

Easy to work with. Thank you!Marc

Va
Review №63

The selection and prices were excellent. We had the granite for our kitchen counter and island installed and were very pleased with the installation. Definitely worth going here for granite- prices, selection, customer service and installation were outstanding.

Iz
Review №64

I came to visit Granite Kitchen and Bath just recentlyTo being, the receptionist and Sales girls were very helpful, They have great prices. There showroom is very nice , clean and a wide range of colors to select from. The waiting time for template and installation is not that long.Overall impretion of the company was amazing I would definitely recommend Granite Kitchen And Bath.

Ze
Review №65

Im a previous customer and this Granite company never seems to fail me, Just got my kitchen & Island installed and it looks great. The installers did such an amazing job, & explain every step. I will be posting pics. soon. Once again thanks granite kitchen & bath and your whole team for the great service.

Ju
Review №66

Added on extra fees upon completion. No credit cards accepted. Cracked the granite during installation. Had to call back 10 times till I got through to someone to schedule another visit to fix it. Granite is nice, but my overall experience will send me elsewhere next time.

Ak
Review №67

They have a wonderful selection of stones to choose from and the customer service is exceptional. They really make the process of renovating your property special. I would highly recommend.

Ja
Review №68

I love love love my counter tops. Shopping around they were by far the best choice. The sales team took pictures for me of the new stock since I couldn’t make it up to view the new stone. I love the look and the price. The countertops came out great! I would definitely recommend using them.

Ja
Review №69

I would like to take a moment and share this review of granite kitchen and bath in Clifton New Jersey for their absolutely exceptional service. We have used them for several different jobs now and I can easily Say they are the best in the area. From their kind and helpful customer service, knowledgeable sales staff all the way through to the installation team, Granite Kitchen & Bath is truly top-notch. When doing countertops, you need to make sure you are dealing with reputable and reliable experts like these guys. Not only is there selection and quality best in class, but their prices are the most competitive will find anywhere. Highly recommended!

Se
Review №70

Ana and the team at Granite Kitchen & Bath LLC have been amazing so far; my wife and I have already had one of our jobs completed, and we are joyfully anticipating the installation for the next one--our kitchen!Regarding quality, their team is impressive; the bathrooms stone is superbly fabricated, and when it comes to their customer service, I am really amazed as well.Specifically, when it came to our kitchens stone, we were right on the edge in terms of having enough; I relayed this information to Ana, and after speaking with GKBLs fabrication team, she was able to make sure the project worked with the stone at hand.The attention to detail and in-house communication are self-evident once you start working with them; Ana, thanks again for all of the help, and I cant wait to see what the kitchen looks like!

Le
Review №71

Used their product and services for three remodels already. Extraordinary inventory of quality slabs, very competitive prices, but most of all the only company that will take a chance with large and odd sizes without seams. Top people, hard workers, taking pride in a job well done.

Do
Review №72

I been to many granite companies in the state of New Jersey but Granite Kitchen & Bath has the best prices. I decided to go with this company because of the way they made sure i understood all the process. My template was pretty quick & i should be getting installed Friday morning. I will be updating this review after installation.So far so good GKB :)

JI
Review №73

Great selection and great service. The staff and customer service really worked with me to fit everything in my timeline. They were flexible with scheduling and a wide selection of products at different price ranges. We would recommend using granite kitchen and bath to anyone looking for a quality work.

Cl
Review №74

I have used Granite Kitchen and Bath for several kitchen and bath projects and have always been satisfied with the service, selection and finished product. I just selected quartz for my new project and their serviceman came out the next day to measure beautiful selection and great price. I have recommended your company to my clients and will continue to do so. Edith Josephson

Ja
Review №75

Good, Kind. Efficiant

Al
Review №76

Totally satisfied with the choice and installation and rapid service, thumbs up.

Sh
Review №77

Really clean place, service was a little slow I was there on Saturday it was very busy I think they need more sales people to get a faster service. They have the widest selection of stone, beautiful exotic material Ive never seen before. Im getting my kitchen cabinets put in within a week Ill post another review once my stone comes in, I already put a deposit on it. Ill update once my counters are installed.

sh
Review №78

Could not disagree with these negative reviews more. I had such a positive experience with this company. Their show room is clean and organized and their selection is beautiful. Adam, the owner, came out himself a day early to measure. As promised it took 5-7 business days cut and install. The girls in the office were super sweet every time I called or went in (even when I went in to change my selection). I seriously have not one complaint about this company. As home renovators, we look forward to work with them again.

Ch
Review №79

Very impressed with the selection and price. Can’t wait to get our counters installed! Thank you Kornelia for being so accommodating.

Ke
Review №80

They were helpful in selection process of the granite and happy to answer questions we had. Turnaround time was very quick and pricing is right on point. Great selection of granite and helpful staff.

Me
Review №81

Kornelia and her team of experts were a dream to work with. From coordinating,scheduling template and selecting slabs for our kitchen remodel with Shantel to ensuring we had a timely install, no stone was left unturned. The installation could not have gone any smoother and I am thrilled with how beautiful everything turned out. What an incredible business. Would highly recommend Granite Kitchen & bath!

Je
Review №82

This place was recommended by my friends who recently did their kitchen, we had a pleasant experience, sales people helped us with selection.  The whole process went nice and smooth. I would definitely recommend them !

lu
Review №83

This granite company has it all, walked in looking for granite & ended up buying quartz. Everyone is so polite & helpful. Shantel and Eric have both worked as a team to get all my questions and concerns answered.The quote I received from Shantel easily kept it in my price range. The installation team explain every step and now I have a beautiful kitchen and Island installed. Thanks to the amazing team of Granite kitchen & Bath. 👍

Sh
Review №84

Neat,clean;good selection of granite& sink. However sales staff is impatient. Want $ before commitment to service. Add $ surprises at deposit 👎🏽 (Delivery charge, sink installing fee).

Mi
Review №85

Great selection of granite, prompt service and polite staff!

je
Review №86

Repeat customer - had my master bathroom redone with beautiful granite and ceramic sinks. The estimate was scheduled promptly as always and arrived right on time. The install crew was there within a few days and took care of the job quickly and quietly. 2nd time using Granite Kitchen and Bath and looking forward to many home upgrades to come!

As
Review №87

I just re-did my kitchen and purchased my Quartz counter tops at Granite kitchen & bath. I have always had some Formica or laminated counters so this was a big leap for me. It couldnt have went any smoother. Meeting Shantel,Joyce & Damian in the showroom to the final installation was a pleasure. They told me everything I needed to know to make my choice between marble, granite and quartz, they were so patient and easy going. The gentlemen that came to measure were professional and neat and then they did a beautiful and quick job installing it. I couldnt have asked for a better experience. I highly recommend granite kichen & bath to anyone planning any renovations.

Ar
Review №88

LOW PRICES! GREAT CUSTOMER SERVICE! BEAUTFIUL SHOWROOM! I now have the kitchen of my dreams. Thank you to Everyone at GKB. From the office team to the installation team, AMAZING ! Highly Recommended their services :)

Ka
Review №89

We have had several jobs done by them and are extremely happy. The last kitchen we did the countertop and backsplash. It came out beautifully. Ana was very helpful at the store and our installers did a great job.

St
Review №90

I had a great experience with Granite Kitchen and Bath replacing my Formica countertops with granite. They were able to schedule the removal of the old counter and template the new counters quickly. The new counters came in 5 days later. My only complaint is that they charged me a $300 fee for having less than 24 sq ft of counters (I had 22 sq ft). It just stinks that I get an extra charge because I have a small kitchen. Otherwise everything was great.

Re
Review №91

They welcome you with a great service and after a few minutes they were able to find me the perfect granite to match my floor and the cabinets I highly recommend for all my family and friends. ( shantel, Luis ) ask for those guys

Ol
Review №92

Good experience. It was done exactly the day they promise. Good price every included installation. Employees were very helpful

Ju
Review №93

Lovely place, very nice staff and huge selection of beautiful stones.

E
Review №94

On my visit to the location, the staff was professional and knowledgeable! My sales rep was really helpful and attentive to my needs! I would definitely recommend them!

Ra
Review №95

The whole experience exceeded my expectation. From the staff in the office helping us select the perfect quartz color to the most professional group or installers. Five star service the whole way.

Dr
Review №96

A five star company. the biggest selction of the best quality stone and the best prices by far. The best installers, best customer service and a wonderfull experience dealing with their team.

Ca
Review №97

I recently purchased kitchen granite countertop from Granite kitchen & bath.The company was excellent. My sales girl provided me with a quote in less than 10 minutes and guided me through the procedure of getting my counter. The selection of the granite was overwhelming, but my sales girl helped me narrow it down and choose some samples of granite for me to take home. My kitchen was measured the next day as promised in the window time provided by the company. I used certified payment as a deposit and got my granite in 7 days. The installation crew was very professional, and did a very good job. I get a lot of compliments from my friends and neighbors about the new counter tops I got.

Ri
Review №98

Ordered a granite top at comparable prices. They came to measure but never advised me that I needed to have a plumber remove the sink and disconnect the water. They charged me $100.00 for visit and I had to escalate the issue to get this fee removed. The employee that came to measure the counter seemed annoyed at any question we asked.I paid cash for an expedited installation of 5-7 days although they originally estimated 2-3 days if I paid cash.Its day 8 and no call from them. I called them today for various times and a fax answered my call. I tried the number a few times to ensure I dialed it correctly. I just called again and finally got through after the telephone ring numerous times. I was rudely answered and then without notice transferred to someones voicemail. I now need to await a call back.Not impressed by the customer service.

Fr
Review №99

AVOID THIS PLACE AT ALL COST!!! I went to GKB because they carried a specific stone my wife wanted. GKB ordered it for me and I paid up front and then some for the deposit. Understandable. Its special order. Template was done quickly and 90%+ of payment was made. The day before the installation I was contacted and told that what I wanted did not fit on one slab. I would need to put seems in my backsplashes or buy another slab for $2200. $2200 for backsplashes? Why are you calling me the day before the install with this information? This should have all been confirmed after the template and before the special order was placed. Adjustments were made which left me with one 3 backsplash in the master bathroom and none in the hallway bath. The installation was done incorrectly. I never received my doorway transition. The sink cut is 3/4 off of center. I left the directions, the faucets, and a pedestal sink in the powder room has the same fixtures to use as an example. They drilled the holes with a 4 spread and said that it was my fault because I said to do that (I said 4 OC). I said follow the directions and look at the other sink about 15 times, but that doesnt hold water with them. Regardless, any professional should have noticed something was wrong. The faucets barely fit. The handles hit the spout and there was no room for the trim. GKB wouldnt return my calls. Had to go to store multiple times to try to work it out. Damien begrudgingly agreed to fix it. Waited several weekswhile he searched for his discount. Removed existing counter and sink myself and brought to KGB to expedite the process. Told Damien that sink cut was not on center. 2nd counter was finally installed. Sink cutwas now 1-1/4 off center. Faucets were drilled correctly. I asked to keep the old slab so I could cut myself and get the backsplashes and doorway transition I originally ordered. Damien kept it and said he was reselling it. If I wanted it, I could buy it back. After all the headache and aggravation, this guy is going to profit from this. Speaks to the character of the company. There is so much more I can say about the poor quality and service of this company but, Google doesnt have enough characters. Paid top dollar. Didnt get what I want. Difficult and painful to deal with. Horrible communication. Your treated like the reference number your given when you walk in the door. Payment terms give them all the leverage and put you at their mercy. They do everything to get you to sign agreements and disclaimers, which is necessary in business, but an honest company would not need so much writing. Two tries and still done incorrectly. The company is not capable. I just want them as far away from my bathroom as possible. My project has been delayed for over 2 months. Went back to my referral who used them 3 times. GKB was removed from their vendor list. Ill do my best to make sure that others do the same. With so many options out there, there is no reason to go to this place. Better quality and service at your local gas station. The one star I gave is for Anna. She is the only bright spot in this mess. She was courteous and professional despite the circumstances. She went above and beyond to try to remediate the short comings of Damien and his colleagues. She does not fit in with this company profile.

2C
Review №100

This company is very professional from the beginning to the end. They did a great job installing my countertops and I would definitely reccomend them. The installers that came to my house were very nice people. They seemed to know what they were doing. I LOVE MY KITCHEN SO MUCH, THANK YOU TO ALL.

Information
64 Photos
100 Comments
4.6 Rating
  • Address:93 Entin Rd, Clifton, NJ 07014, United States
  • Site:http://www.gkbllc.net/
  • Phone:+1 973-778-8777
Categories
  • General contractor
  • Bathroom remodeler
  • Countertop store
  • Granite supplier
  • Interior designer
  • Kitchen remodeler
Working hours
  • Monday:9AM–3PM
  • Tuesday:Closed
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
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